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EN 9
Problem Causes - Solutions - Tips
Detergent residues
on laundry after wash
Whitish residues on dark fabrics are caused by insoluble compounds used in
phosphate-free powder detergents:
- avoid overdosing of detergent; use liquid detergent; select “Intensive Rinse” op-
tion if possible; brush out the fabric.
Programme duration
is considerably
longer or shorter
as indicated in the
“programme chart”
or on the display (if
available)
Normal function of the washing machine to adapt to factors that can have an
effect on the programme duration, like excessive foam formation, load unbalance
due to heavy laundry items, prolonged heating time resulting from low inlet water
temperature etc. Moreover, the sensing system of the washing machine adapts the
programme duration to the size of the wash load.
Depending on these factors, the duration is recalculated during the
programme and updated if necessary; during such periods, an animation
appears on the display (if available). For small loads, the programme time
indicated in the “programme chart” may be reduced by up to 50%.
Description of failure indicators
Failure
indicator blinks
Indication on display
(if available)
Description - Causes - Solutions
“Service”
from “F03” to “F43”
(except “F18” and “F24”)
“Electrical module fault”
Push the “Reset” button for at least 3 seconds.
“F24”
May appear for very water-soaking laundry, or if you
added too much laundry for a programme destined for
small loads only. Do not overload the washing ma-
chine. Push the “Reset” button for at least 3 seconds
to stop the programme. Select and start “Rinse and
Spin” programme to complete the interrupted wash
programme properly.
“F02” or “FA”
“Waterstop fault”
Turn the programme selector to the “Off/O” position,
pull out the mains plug and turn the water tap off.
Then:
• Plug in the appliance again.
• Turn the water tap on (if water immediately flows
into the appliance without the appliance being
started, there is a failure; turn off the tap and notify
the After-Sales Service).
• Select and start the desired programme again.
“F18” or “Fod”
“Overfoaming”
Too much foam interrupted the wash programme.
If your washing machine has a “Dosing Aid” function,
and you used it: check if the dosing values set for the
different programme groups correspond to the dosing
values recommended for the detergents you use (see
details in separate Instructions for the “Dosing Aid”).
• Select and start the “Rinse & Spin” programme.
• Afterwards select and start the desired programme
again, using less detergent. See also paragraph
“The machine is at a standstill....” on first page of
Troubleshooting Guide.
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