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38
Before Calling For Service (cont.)
Clothes take
too long to dry
• Load is not properly sorted.
• Large load of heavy fabrics.
• Dryer controls are not set
properly.
• Lint filter needs to be cleaned.
• Exhaust ducts blocked, dirty, or
duct run is too long.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Dryer is overloaded.
• Dryer is underloaded.
• Separate heavy items from lightweight items. Larger and
heavier items take longer to dry.
• Heavy fabrics take longer to dry because they tend to
retain more moisture. To help reduce and maintain more
consistent drying times for large and heavy fabrics,
separate these items into smaller loads of a consistent
size.
• Use the appropriate control settings for the type of load
you are drying.
• Make sure the lint filter is cleaned before every load. With
some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.
• Confirm that the exhaust ductwork is properly configured
and free of debris, lint, and obstructions. Make sure that
outside wall dampers can open properly and are not
blocked, jammed, or damaged.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.
• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra items
to ensure proper tumbling action.
Clothes are
wrinkled
• Clothes dried too long
(overdried).
• Clothes left in dryer too long
after cycle ends.
• Overdrying a load of laundry can lead to wrinkled clothes.
Try a shorter drying time, and remove items while they
still retain a slight amount of moisture.
• Remove items from the dryer immediately at the end
of the cycle. Use the Wrinkle Care option to continue
tumbling clothes at the end of the cycle, for up to 3 hours.
Clothes are
shrinking
• Garment care instructions are
not being followed.
• To avoid shrinkage, please carefully follow the fabric
care instructions for your garment, because some fabrics
will naturally shrink when washed. Other fabrics can be
washed but will shrink when dried in a dryer. Use a low or
no heat setting.
indicator light
is on during the
drying cycle
• Water supply error. • Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to MAX line.
(2) Make sure steam feeder is seated properly and drawer is
fully closed.
(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor in steam
generator will not work.
• Pump not working. Unplug dryer and call for service.
Water drips
from nozzle
when Steam
Cycle starts
• This is normal. • This is steam condensation. The dripping water will stop
after a short time.
Steam does not
generate but
no error
code is shown
• Water level error. • Unplug dryer and call for service.
Garments still
wrinkled after
Steam Fresh™
• Too many or too different types
of garments in dryer.
• Small loads of 1 to 5 items work best.
• Load fewer garments. Load similar-type garments.
TROUBLESHOOTING
3828EL2001R_en_170830.indd 38 2017.8.30 3:34:56 PM
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