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42 English
Troubleshooting
Troubleshooting
Problem Cause Action
The oven does not
cook properly.
• If the door is often
opened during cooking
• Do not frequently open
the door unless you
are cooking things that
need to be turned. If you
frequently open the door,
the interior temperature
will be lower and this may
affect the results of your
cooking.
Steam cleaning
does not work.
• This is because the
temperature is too high.
• Let the oven cool and then
use.
Dual cook mode
does not work.
• If the divider is not
properly assembled
• Insert the divider
correctly and use.
Single cook mode
does not work.
• If the divider is inserted in
the oven.
• Take out the divider and
use.
Problem Cause Action
Cooking is nished,
but the cooling fan
is still running.
• The fan automatically runs
for a certain amount of
time to ventilate inside
the oven.
• This is not a product
malfunction, so there is no
need to worry.
The oven does not
heat.
• If the door is open • Close the door and restart.
• If oven controls are not
correctly set
• Refer to the chapter on
oven operation and reset
the oven.
• If the household fuse has
been blown or the circuit
breaker has been tripped.
• Replace the fuse or reset
the circuit. If it happens
repeatedly, call an
electrician.
Smoke comes out
during operation.
• During initial operation • Smoke may come from
the heater when you rst
use the oven. This is not
a malfunction, and if you
run the oven 2-3 times, it
should stop happening.
• If there is food on the
heater
• Let the oven cool
sufciently and remove
the food from the heater.
There is a burning
or plastic smell
when using the
oven.
• If using plastic or other
containers that are not
heat-resistant
• Use glass containers
suitable for hot
temperatures.
NV75K5541RB_EU_DG68-00745A-01_EN.indd 42 2016-12-12 8:44:09
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