User Manual Samsung RF23R6201WW/AA 23 cu. ft. 3-Door French Door, Counter Depth Refrigerator

• User Manual - (English, French, Spanish)

• Energy Guide - (English)

• Specification - (English)

Table of contents

• Refrigerator at a glance
• Operations
• Maintenance
• Troubleshooting

User manual Refrigerator

Refrigerator at a glance

The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.

Type A

Type B

01 Auto Ice Maker

02 1-Step Foldable Shelf

03 Autofill Pitcher *

04 Main panel

05 Cool Select Zone

06 Freezer

07 Door bins

08 2-Step Foldable Shelf

09 Water filter

10 Ice Maker *

11 Ice bucket *

NOTE

• For energy efficiency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door.
• If the vertical hinged section is reversed, put it back into the correct position, and then close the door.
• Moisture may form at times on the vertical hinged section.
• If you close a door forcefully, the other door may open.
• When a door is opened, the interlock switch automatically disables the auger motor of the ice maker for safety reasons.
• If the internal or external LED lamp is out of order, contact a local Samsung service center.
• If the door is left open for too long, the top internal LED will blink. This is normal.

Operations

Main panel

01 Fridge / Autofill Pitcher *

02 Cool Select Zone / °F <-> °C

03 Freezer / Peak Demand Off

04 Ice Maker / Filter Reset *

05 Water/Ice / Dispenser Lock

06 Network connection

07 Door Alarm / Control Lock

08 Sabbath Mode

* applicable models only

NOTE

• When you change the temperature on the panel, the panel displays the actual temperature inside the refrigerator until the temperature matches the temperature you set. Then, the panel displays the new set temperature. Note that it will take time for the refrigerator to reach the new temperature. This is normal. During this time, you do not need to set the temperature again.
• To ensure optimal performance, we recommend setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
• The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator. If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings.
• If a communication error occurs between the temperature display and the main controller, this blinking continues for an extended time. Contact a local Samsung service center for technical assistance.
• The display of the main panel turns on only if the door is opened and turns off if the door is closed.
• If you set Control Lock on the main panel, the main panel locks automatically 1 minute after inactivity.
• Bixby is a Samsung’s intelligence platform, and you can control the product with your voice. To use the voice command feature, you must connect the product with the SmartThings app on your phone. For products that do not recognize voice directly from the product, you can use the Bixby on your smartphone to control some of the functions of your product after connecting to the app.

01 Fridge / Autofill Pitcher (3 sec)

02 Cool Select Zone / °F <-> °C (3 sec)

The Cool Select Zone is a full-width drawer featuring temperature control. It has a temperature sensor that adjusts the amount of cold air allowed into the zone.

• Press Cool Select Zone repeatedly to select a desired mode. By default, Deli is selected.
• The refrigerator adjusts the temperature in the Cool Select Zone according to the selected mode.

CAUTION

• Do not use the Cool Select Zone to store most kinds of fruit or leafy vegetables. These food items may suffer cold-temperature damage.
• Do not store glass bottles in the Cool Select Zone in Beverage mode. They may break and cause physical injury.

03 Freezer / Peak Demand Off (3 sec)

04 Ice Maker / Filter Reset (3 sec)

05 Water/Ice / Dispenser Lock (3 sec)

06 Network connection

You can control and monitor your refrigerator on the SmartThings app. For more information, see the SmartThings section.

07 Door Alarm / Control Lock (3 sec)

08 Sabbath Mode

The Sabbath mode stays active for 85 hours once it is activated. After that, it will be deactivated automatically.

• To activate Sabbath Mode, press and hold Door Alarm and Water/Ice simultaneously for 5 seconds. When the refrigerator is in Sabbath mode, the buttons, the display, and the internal lights do not function. The refrigerator and freezer, however, continue to cool.
• To deactivate Sabbath Mode, press and hold Door Alarm and Water/Ice simultaneously again for 5 seconds.

NOTE

• If the refrigerator powers off and restarts (for example, if there is a power failure), the Sabbath mode remains active. To end Sabbath Mode, you must deactivate it as described above.
• Controls must be unlocked before activating Sabbath mode.

09 Cooling Off

Cooling Off mode (also called Shop mode) is designed for use by retailers when they are displaying refrigerators on a retail floor.

In Cooling Off mode, the refrigerator’s fan motor and lights operate normally, but the compressors do not run so neither the refrigerator nor the freezer become cold.

To enter or exit the Cooling Off mode, press and hold Fridge and Cool Select Zone simultaneously for 6 seconds. Then, when the display blinks, press Door Alarm.

When the Cooling Off mode is on, the refrigerator chime sounds, and the refrigerator shows “0” on the fridge temperature display and “FF” on the freezer temperature display.

Maintenance

Handling and care

Ice bucket (applicable models only)

If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket.

1. To remove the ice bucket, gently lift it up, and then pull it out slowly while holding the bottom of the bucket with one hand and the side with the other hand.
2. Empty the bucket.
   
3. When done, put the bucket back into position. If the bucket does not fit in, turn the helix screw 90 degrees, and then try again.
   

If the ice bucket is not firmly inserted, turn the Helix (A) 90 degrees, and then try again.

CAUTION

• Do not apply excessive force to the bucket cover. The cover may break.
• Do not forcefully close the door. Water may spill over the ice maker.
• To prevent injury, make sure to clean up any ice or water that has fallen on the floor.
• To prevent accidents or injury, do not let children play with the water dispenser or the ice maker.
• Do not put your hand or an object into the ice chute. This may cause physical injury or product damage.
• Use only the provided ice bucket. Third-party ice buckets may cause a system failure.

NOTE

• The water pressure required for ice making is between 30 to 120 psi (206 to 827 kPa).
• Noise from the ice maker as it produces ice during the ice making process is normal.
• While the door is open, neither the ice maker nor the water dispenser operates.

Autofill pitcher (applicable models only)

1. Grasp a handle groove of the sealed mouth, and then pull up to remove.
   
2. Grasp both sides of the sealed mouth, and then lift to remove.
   
3. While slightly twisting the infuser, pull it out of the sealed mouth.
4. Clean the infuser with neutral agents and running water. Rinse and dry well.
5. Reassemble the Autofill pitcher in the reverse order of disassembly.
   

CAUTION: Water pitcher and lid are not dishwasher safe and can deform under high temperatures. Please hand wash as needed.

Fridge shelves

The appearance of the shelves differs by model.

• To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out.
  

NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented.

• To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch.
  

CAUTION

• The tempered glass shelves are heavy. Use caution when removing them.
• The shelf must be inserted correctly. Do not insert upside down.
• Glass containers may scratch the surface of glass shelves.
• You must insert the right-side shelf first, and then insert the left-side shelf. If you do not follow this order, locking mechanisms on the shelve cannot properly locked.
  

Foldable shelf

To remove, slide up the front of the shelf so that it folds. Then gently lift up and pull out. To reinsert, place the shelf on the angled frame in the main unit, and then, press down to unfold.

CAUTION: After sliding the foldable shelf in and folding it, the front of the shelf can be removed for your convenience. If you use the shelf without removing the front of the shelf, be aware that it can separate from the rear portion. Take care when handling food items near the shelf.

Recommended foldable shelf location

The foldable shelf folds up from the center, giving you more room for storage.

• Insert the shelf in the right side of the fridge. Left side insertion does not allow the shelf to fold completely.
• To fold, push the front area of the shelf inward so that it folds up from the middle.

CAUTION: Do not lift up quickly or twist the foldable shelf to take out food under it. It may fall off.
Vegetable shelf

1. Slide out the left-side vegetable drawer.
   
2. While supporting the vegetable shelf with one hand, slide it out with the other hand.
   

NOTE: To use the space that is opened up after removing the glass shelf, take out the vegetable shelf. To reinsert, follow the steps above in the reverse order.

Door bins

• To remove the door bin, hold the front sides of the bin, and then gently lift up to remove.
• To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly.

CAUTION

• Do not remove a bin that is filled with food. Empty the bin beforehand.
• Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
• Do not allow children to play with the bins. Sharp corners of the bin may cause injury.

Fridge drawers

Vegetable / fruit drawers

Gently lift up the front of the drawer and slide out.

• We recommend that you remove the door bins before removing the drawer. This is to prevent damage to the door bins.
• To reinsert, insert the drawer into the frame rails and then slide inward.

Cool Select Zone

• To remove, fully open the Cool Select Zone. Then, slightly lift the front side and pull straight out.
• To reinsert, push the rails to the back of the refrigerator. Then, place the Cool Select Zone drawer onto the rails and slide it back until it is in place.
  
• To remove the divider, lift the front side of the divider to unhook it from the wall, and then pull the divider out.
• To reinsert the divider, hook the back of the divider over the rear wall, and then push the divider down.
  

Freezer baskets

Lower ice bucket (applicable models only)

1. Fully open the freezer drawer.
   
2. Lift the lower ice bucket to remove.
   

Upper basket

• To remove, fully slide open the freezer drawer. Lift up the front of the upper basket and pull to remove.
• To reinsert, align the front wheels of the upper basket with the end of the lower basket. Slide the upper basket to the front.
  

Lower basket

• To remove, first remove the upper basket. Then, tilt up the front of the lower basket to pull out.
• To reinsert, put the basket onto the rail assembly rear side first.

CAUTION

• Do not twist the basket when removing or reinserting the basket. The basket can be scratched.
• To prevent physical injury, property damage, or suffocation, keep children away from freezer baskets that have been removed.
• Do not remove the divider.
• Put the wheels of the upper basket on the end of the rails of the lower basket. Then, slide the upper basket all the way to the front. Otherwise, the drawer will not open or close properly, which will cause frost to build up.

Freezer basket divider

Loosen and remove the screw from the lower side of the divider. Then, pull straight up to remove the divider.

Cleaning

Interior and exterior

WARNING: Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. Do not spray water onto the refrigerator. This may cause electric shock

Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points.

1. Unplug the power cord.
2. Use a moistened, soft, lint-free cloth or paper towel to clean the refrigerator’s interior and exterior.
3. When done, use a dry cloth or paper towel to dry well.
4. Plug in the power cord

Ice / Water dispenser

CAUTION: When crushed ice is selected, some residual ice chips may collect in the ice chute. To prevent this, remove the residual ice from the chute using a soft, clean cloth.

Rubber seals

If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth.

Rear panel

To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year.

CAUTION: Do not remove the rear panel cover. Electric shock may occur.

Replacement

Water filter

WARNING: Do not use third-party water filters. Use only Samsung-provided or -approved filters. Unapproved filters may leak and damage the refrigerator, causing electric shock. Samsung is not responsible for any damage that may occur from use of third-party water filters.

The Filter Reset indicator ( Filter ) turns red to let you know it is time to replace the water filter. Before replacing the filter, make sure the water supply line is shut off.

1. Shut off the water supply line.
2. Turn the knob of the filter cartridge 90 degrees counterclockwise (1/4 turn). The filter cartridge unlocks.
   
3. Pull out to remove the cartridge.
   - If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge.
   - To prevent water leaks from the filter opening, pull the cartridge straight out while removing it.
   
4. Insert a new filter cartridge. Use only Samsung-provided or approved filters.
5. Turn the cartridge knob clockwise to lock into place.
6. Press and hold Ice Maker on the main panel for 3 seconds to reset the life cycle detector. The Filter Reset indicator ( Filter ) turns off.
7. When you are done replacing the filter, open the water valve and run water through the dispenser for about 7 minutes. This is to remove impurities and air from the water line.

NOTE

• A newly installed filter may cause the water dispenser to spurt water briefly. This is because air has entered the waterline.
• The replacement process may cause the water dispenser to drip for a short period of time. If it drips, simply wipe up any water on the floor with a dry towel.

Reverse osmosis water filtration system

The water pressure of the water supply system to a reverse osmosis water filtration system must be between 30 to 120 psi (206 to 827 kPa). The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 40 psi (276 kPa). If the water pressure is below these specifications:

• Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
• Refill the water tank in the reverse osmosis system with water.
• If your refrigerator has a water filter, it may further reduce the water pressure when used in conjunction with a reverse osmosis system. Remove the water filter.

For more information or servicing, contact a licensed plumbing professional.

Ordering a new filter

To purchase a new water filter, contact a local Samsung service center or visit www. samsungparts.com on the web.

LED Lamps

To replace the lamps of the refrigerator, contact a local Samsung service center.

WARNING: The lamps are not user-serviceable. Do not attempt to replace a lamp yourself. This can cause electric shock.

Troubleshooting

Before calling for service, review the symptoms and recommended solutions below. If none of the suggested solutions resolve your problem, please visit our website at www. samsung.com or call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits in which no defects were found.

General

Temperature

Odors

Frost

Condensation

Water/ice (dispenser models only)

Do you hear abnormal sounds from the refrigerator?

Before calling for service, review the information below. If you still have questions about sounds your refrigerator is making, please call Samsung Customer Care at 1-800-SAMSUNG (726-7864). Note that you will be charged for any service visits related to normal operating sounds in which no defects were found.

These sounds are normal.

• When starting or ending an operation, the refrigerator may make sounds similar to a car engine ignition. As the operation stabilizes, the sounds will decrease.

• While the fan is operating, these sounds may occur. When the refrigerator reaches the set temperature, the fan sound will stop.

• During a defrost cycle, water may drip on the defrost heater, causing sizzling sounds.

• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds.

• As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working.

• For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzing sound.
• Due to pressure equalizing when you open and close the refrigerator door, you may hear a whooshing sound.

SmartThings

Smart Grid (applicable models only)