RB38J7635SA/EU User Manual

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English 55

Troubleshooting

PROBLEM SOLUTION

The appliance

is not operating

at all or the

temperature is

too high.

• Check if the power plug is correctly connected.

• Is the temperature control on the front panel correctly set?

• Is the appliance in direct sunlight or located near a heat source?

If so, it may not be able to cool as well. Please put it in a place

that is out of direct sunlight and not near a heat source.

• Is the back of the appliance too close to the wall?

If so, it may not be able to cool sufciently. Keep it an

appropriate distance from the wall.

• Is there too much food inside so that the food is blocking the

outlet vent?

To keep the refrigerator at a suitable temperature, do not ll the

refrigerator with too much food.

The food in the

refrigerator is

frozen.

• Is the temperature control on the front panel set to the coldest

temperature?

• Is the surrounding temperature too low?

• Did you store the food with a high water content in the coldest

part of the fridge?

There are unusual

noises.

• Check if the appliance is installed on a stable and even oor.

• Is the back of the appliance too close to the wall?

• Have any foreign objects fallen behind or under the appliance?

• Is the noise coming from the compressor in the appliance?

• A ticking sound occurs when the various accessories contract or

expand.

The front corners

and sides of

the appliance

are warm and

condensation

starts to form.

• Heat-proof pipes are installed in the front corners of the

appliance to prevent condensation from forming. When the

surrounding temperature rises, this may not always be effective.

However, this is not abnormal.

• In very humid weather, condensation may form on the outer

surface of the appliance when the moisture in the air comes into

contact with the cool surface of the appliance.

You can hear a

liquid bubbling in

the appliance.

• This is the refrigerant, which cools the inside of the appliance.

DA68-03174A (EN)-09.indd 55 2017. 9. 12. �� 9:45

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User Manual - Page 55