Documents: Go to download!
- Owner's manual - (English)
- Installation
- Operating instructions
- Washing a load of laundry
- Maintaining your washer
- Troubleshooting
- Specifications
Table of contents
Installation
Follow these instructions carefully to ensure proper installation of the washer and to prevent accidents when using it.
WARNING: Control board, heat sink, motor, inlet valve, and pump are intentionally not grounded and may present a risk of electric shock only during servicing.
Unpacking your washer
Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown below. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864).
To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.
WARNING: Packing materials can be dangerous to children: Keep all packing material (plastic bags. polystyrene, etc.) well out of children's reach
CAUTION
When unpacking the washer, a 2 person collaboration is needed. To remove the cushion bottom of the packing materials, do not tip the washer over on its front side.
the carton base, protect the side of the washer and lay it down on its side carefully. Never lay your washer on its back or front.
Overview of your washer
Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact the Samsung customer care center or your retailer.
01. Drain hose
02. Hose guide
03. Lid
04. Built-in sink
05. Water Jet
06. Tub
07. Leveling feet
08. Water hose (Cold)
09. Water hose (Hot)
10. Control panel
11. Detergent drawer
12. Power cord
Parts supplied
Parts not supplied
Tools needed for installation
NOTE
- If you lose an accessory and want to purchase a replacement, contact the the Samsung customer care center (1-800-SAMSUNG (1-800-726-7864)).
- The design of the parts and accessories may differ from the pictures above
- Their design is subject to change without notice for product improvement
- Do not reuse old hoses. Only use new water supply hoses when you install the washer. Old water supply hoses can leak or burst causing flooding and property damage.
- Confirm that there are rubber washers inside the couplings of each water supply hose.
Basic location requirements
Electrical
- 120 Volt 60 Hz 15 AMP fuse or circuit breaker.
- Individual branch circuit serving only your Washer is recommended.
- Your washer is equipped with a power cord.
CAUTION: Never use an extension cord.
Grounding
Electrical grounding is required for this appliance.
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.
This appliance is equipped with a power cord having a three-prong grounding plug for use in a properly installed and grounded outlet.
The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING: An improperly connected equipment grounding conductor can increase the risk of electrical shock. Check with a qualified electrician or serviceman if you are not sure whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.
Important safety precautions: To prevent unnecessary risk of fire, electrical shock, or personal injury, all wiring and grounding must be done in accordance with the National Electrical Code ANSI/FNPA, No.70 Latest Revision and local codes and ordinances. It is the personal responsibility of the appliance owner to provide adequate electrical service for this appliance.
CAUTION: Never connect the ground wire to plastic plumbing lines, gas lines, or hot water pipes.
Water
To correctly fill your washer in the proper amount of time, water pressure of 20 to 116psi (137 to 800kPa) is required.
Water pressure less than 20 psi may cause water valve failure, or may not allow the water valve to shut off completely, or may extend the fill time beyond what your washer controls allow, causing your washer to turn off. A time limit is built into the controls to prevent flooding in your home if a hose becomes loose.
The water faucets must be within 4 feet (122 cm) of the back of your washer to match the inlet hoses provided with your washer.
NOTE
Accessory inlet hoses are available in various lengths up to 10 feet (275 cm) for faucets that are further away from the back of your washer.
To avoid the possibility of water damage:
- Have water faucets easily accessible.
- Turn off faucets when the washer is not in use.
- Periodically check that there is no leakage from the water inlet hose fittings.
WARNING: Check all connections at the water valve and faucet for leaks
Drain facility
The recommended height of the standpipe is 39 in (99 cm). The drain hose must be routed through the drain hose clip to the standpipe. The standpipe must be large enough to accept the outside diameter of the drain hose. The drain hose is attached to the washer at the factory.
Flooring
For best performance, you must install your washer on a solidly constructed floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced load situations. Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle.
Never install your washer on a platform or weakly supported structure.
Location considerations
Do not install your washer in areas where water may freeze, since your washer will always retain some water in its water valve, pump, and hose areas. Frozen water can damage the belts, the pump, hoses, and other components.
Alcove or closet installation
Minimum clearances for closet and alcove installations:
Sides | 1 in / 25 mm | Closet front | 2 in/ 51 mm |
Rear | 6 in / 152 mm | Top | 21 in/ 533 mm |
If the washer and dryer are installed together, the closet front must have at least a 72 in2 (465 cm2) unobstructed air opening. Your washer alone does not require a specific air opening.
Recessed area
A | 1 in (2.5 cm) |
B | 27.0 in (68.6 cm) |
Side view - closet or confined area
A | 21 in (53.3 cm) |
B | 2 in (5.1 cm) |
C | 29 7/16 in (74.4 cm) |
D | 6 in (15.2 cm) |
E | Gap between end of water valve and the wall • Case 1. Assemble supply hose after installing : Over 4 in (10 cm). • Case 2. Assemble supply hose before installing : Over 3 in (8 cm). |
Required dimensions for Installation
A | 27.0 in (68.6 cm) |
B | 39.2 in (99.5 cm) |
C | 42.4 in (107.7 cm) |
A | 29.3 in (74.4 cm) |
B | 42.4 in (107.7 cm) |
A | 61.0 in (155.0 cm) |
A* | 48.0 in3 (310.0 cm2) |
B* | 24.0 in3 (155.0 cm2) |
C | 3.0 in (7.6 cm) |
NOTE: Required spacing
Important note to installer
Please read the following instructions carefully before installing your washer. These instructions should be retained for future reference.
We recommend you hire a professional to install this washer.
Installation flow chart
Step-by-step installation
STEP 1: Selecting a location
NOTE: Before you install the washer, make sure the location:
- Has a hard, level surface without carpeting or flooring that may obstruct ventilation.
- Is away from direct sunlight.
- Has adequate ventilation.
- Is not exposed to freezing temperatures (temperatures under 32 °F or 0 °Q.
- Is away from heat sources such as oil or gas.
- Has enough space so that the washer doesn’t rest on its power cord.
STEP 2: Connecting the water supply hoses
CAUTION: Before installing the water supply hoses, make sure there are rubber gaskets (B) inside the couplings (A) at both ends of each new water hose. Installing the water supply hoses without rubber gaskets can cause water leakage.
CAUTION: When you initially install the washer, be sure to use new hoses. Failing to do so may result in a water leakage or overflow and may damage your property.
CAUTION: Do not connect multiple water supply hoses together to increase the length of the supply hose. Hoses connected this way can leak and the leakage can cause electrical shock. If a hose is too short, replace the hose with a longer, high pressure hose.
1. Connect the ends of the water supply hoses to the hot and cold faucets.
2. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with pliers.
CAUTION: When you fasten the fittings, do not fasten them too tightly or apply tape or sealant to the faucets or water supply intakes. This can damage the fittings.
NOTE: After you have connected the water supply hoses to the faucets, ensure that they are connected correctly by pulling the water supply hoses downwards.
3. Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign substances from the hoses. Close the faucets before continuing.
4. Connect the ends of the water supply hoses to the water supply intake connections at the back of the washer.
CAUTION: The water supply hose connected to the hot faucet must be connected to the hot water supply intake and the water hose connected to the cold faucet must be connected to the cold water supply intake.
5. Tighten the fittings by hand until they are snug, and then tighten them an additional two-thirds of a turn with a plier.
NOTE: To ensure the correct water usage, connect both the hot and cold water faucets. If either or both are not connected, the washer will display a "4C" (no fill) code when you run it.
NOTE
If you do not want to use the hot water supply hose, insert the water intake cap onto the hot water supply intake. Then, select Tap Cold for the water temperature.
If you select Tap Cold, all water temperature options are turned off.
CAUTION: Confirm that the water supply hoses are not twisted or bent. If the hoses are twisted or bent, the hoses can leak and cause electric shock due to water leakage.
6. Turn on the hot and cold water supplies and check the water supply intake connections and the faucets for water leaks.
STEP 3: Connecting the drain hose
The end of the drain hose can be positioned in three ways:
In a wall standpipe or floor standpipe
The standpipe must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm)
If the drain pipe is built into the wall along side of the water faucets (A), fasten the drain hose to the water hoses using a plastic zip hose tie.
NOTE: Make sure that the connection between the drain hose and the standpipe is not airtight.
In a laundry tub
The tub must be no lower than 39 in (99 cm) and no higher than 96 in (245 cm).
Assemble the supplied Hose guide at the end of the drain hose, attach the hanger to laundry tub as shown, and then fasten the hose to a leg of the laundry tub using a plastic zip hose tie.
NOTE: Conect the hose guide (A) within 3-5 in (7.6-12.7 cm)* from the end of the drain hose. If the drain hose is extended beyond the end of the hose guide, mold or microorganisms could spread inside the washer.
NOTE: The drain hose can be installed to a maximum height of 96 in (245 cm), but the draining capability can be reduced at this height. It can cause the washer to have an odor because of water remaining in the drain system.
NOTE: If the drain hose is installed below 39 in (99 cm), water can be drained in cycles due to a siphon phenomenon. It causes the washer to display a “AC.
STEP 4: Leveling your washer
See if the washer is level by checking the position of the tub:
1. Slide the washer into position.
2. Open the lid of the washer, and pour water into the tub to just below the pulsator level.
NOTE: WA54M8750A* models have a built-in sink over the pulsator level. Open a built-in sink and check the level visually.
3. If the washer is level, the pulsator (A) will be positioned at the center of the tub as shown in the figure on the previous page. If it isn't, level your washer by turning the front leveling feet clockwise or counterclockwise as necessary.
NOTE: Turn the front leveling feet clockwise (B) to lower the washer, and counterclockwise (C) to raise the washer.
STEP 5: Powering your washer
Plug the power cord into a 3-prong, well grounded. 120 volt 60 Hz, approved electrical outlet protected by a 15-amp fuse or comparable circuit breaker.
Your washer is grounded through the third prong of the power cord when plugged into a three-prong grounded electrical outlet.
Test run
Make sure that you installed your washer correctly by running the RINSE+SPIN after the installation is complete. See Step 6 on the next page.
STEP 6: Running a test cycle
Run a test cycle as follows to check if your washer is properly installed
- Load about 6 pounds of laundry into the tub
- Press Power to turn on your washer
- Select RINSE+SPIN by pressing the Cycle Selector
- Press and hold Start/Pause to start the test cycle
- The washer should not rock or vibrate excessively when water is supplied or when washing or spinning, and should drain well during the spin cycle.
NOTE: If water leaks while water is being supplied or drained, check the water connections. Refer to the "STEP 2 Connecting the water supply hoses" section on page 24 for instructions.
NOTE: If the washer rocks and vibrates excessively, level your washer again. Refer to the “STEP 4 Leveling your washer" section on page 28 for instructions
STEP 7: Calibration Mode
Your Samsung washer detects laundry weight automatically.
For more accurate weight detection, please run Calibration Mode after installation is complete.
To run Calibration Mode, follow these steps
- Remove laundry or any contents from the washer, and then turn it on
- Press and hold Temp, and Delay End simultaneously for at least 3 seconds.
- Press and hold Start/Pause to activate Calibration Mode
- The pulsator rotates clockwise and counterclockwise for approximately 1 minute
- When Calibration Mode is finished. “0” appears in the display, and the washer automatically turns off. The washer is now ready for use.
Operating instructions
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
Loading your washer
- Fill the tub with dry. unfolded clothes.
- Space the clothes evenly to enhance washing efficiency and performance and prevent excess wear or wrinkling of the clothes.
- Wash delicate items such as bras, hosiery, and other lingerie in the Delicates cycle with similar lightweight items.
- When washing big bulky items or a few smaller items that don't fill the tub completely
- a rug, a pillow, stuffed toys, or one or two sweaters, for example - add a few towels to improve spin performance.
- Wash bulky items (comforters, blankets, etc.) in the Bedding/Waterproof cycle only. Do not wash bulky items using any other cycle.
NOTE: During the spin cycle, the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum
- When washing heavily soiled loads, do not overload your washer to ensure good cleaning results.
CAUTION
- inflatable items may cause damage to the laundry or the machine during the washing or drying process.
- Regardless of their size.it is safer and more effective to wash blankets or quilts one item at a time. Two different-sized blankets in the same load may compromise drying performance because the load is unbalanced.
To insert a blanket
Fold the blanket into the blanket-specific net as shown, and then insert it into the tub below the plastic area of the tub.
CAUTION: Make sure the laundry is inserted completely
- Laundry that is not completely inserted into the tub may cause damage to the washer or the laundry itself, or cause a water leak.
- Do not overload the tub. Make sure no laundry is left outside of the tub.
To add a forgotten item:
- Press Start/Pause to pause the washer.
- Wait for the door to unlock automatically, and then open the door.
- Add the item, close the door, and then press and hold Start/Pause. The cycle will resume.
Getting started
1. Load your washer.
2. Add liquid (or powdered) detergent and additives to the dispenser (see the "Detergent use' section on page 46)
3. Select the appropriate cycle and options for the load (see the "Washing a load of laundry" section page 33).
4. Close the lid.
5. Press and hold Start/Pause.
6. The Wash Indicator illuminates.
7. The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle.
NOTE: The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure, water temperature, detergent, and laundry.
8. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a quick drain.
NOTE
- When the cycle is complete, the Door Lock indicator will go out and "0" will appear in the display.
- Pressing Power cancels the cycle and stops your washer.
- The Wash. Rinse, and Spin indicators will illuminate during those portions of the cycle.
Washing a load of laundry
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
Control panel
01. Cycle Selector | Press to select a desired cycle in the left-most portion of the panel. When a cycle is selected, the cycle indicator lights up. |
02. Display | Provides instructions and diagnostics while keeping you updated on the cycle status and time remaining. |
03. Temp. | Press this button repeatedly to cycle through the different water temperature options. • Extra Hot - Heavily soiled, colorfast items. • Hot - Whites and heavily soiled, colorfast items. • Warm - Colorfast items. • Eco Warm - Moderately soiled, colorfast items; most wrinkle-free items. • Cool - Brightly colored, very lightly soiled items. • Cold - Cold water with no warm water added. |
04. Spin | Press this button repeatedly to cycle through the different spin speed options. • Extra High - Removes more water from loads during spin. • High - Use for underwear, t-shirts, jeans, and sturdy cottons. • Medium - Use for jeans, wrinkle-free or wash-and-wear items, and synthetics. • Low - Use for delicate items needing a slow spin speed. • No Spin - Drains your washer without spinning. Use for extremely delicate items that cannot tolerate any spin. |
05. Soil Level | Press this button to select the soil level/washing time. • Extra Heavy - For heavily soiled loads. • Heavy - For heavily soiled loads. • Normal - For moderately soiled loads. This setting is best for most loads. • Light - For lightly soiled loads. • Extra Light - For lightly soiled loads. |
06. Pre Soak | Adds 18 minutes soaking time at the start of the wash cycle for better stain removal. |
07. Extra Rinse | Add an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes. |
08. Eco Plus | Press to increase your energy savings on your wash cycles. (Less hot water consumption) |
09. Fabric Softener | Adds an additional rinse at the end of the cycle to more thoroughly remove laundry additives and perfumes. |
10. My Cycle | Press and hold for 3 seconds to save your own cycle. Create and/or use a cycle you have customized with cycle, temperature, spin speed, soil level, and option settings you have selected. |
11. Delay End | Delay the end of any cycle for up to 24 hours in one-hour increments. Displayed hour indicates the time the wash will be ended. |
12. Self Clean | Use to clean dirt and bacteria from the drum. Regular use (after every 20 washes) is recommended. No detergent or bleach is needed. |
13. Smart Control | After connecting the washer to your home network using the Samsung Smart Home app, you can control the washer remotely. When you start Smart Control, the Smart Control indicator blinks and the front door locks. The washer enters waiting mode and waits for remote commands. |
14. POWER | Press once to turn your washer on. Press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being pressed, the power automatically turns off. |
15. START/PAUSE (Hold To Start) | Press and hold to start operation or press to stop operation. |
NOTE
We recommend that you untangle the items before washing.
Do not put objects on the washer, especially on the feature panel.
Cycle overview
NOTE: To minimize wrinkling of laundry, select PERM PRESS
Cycle | Description |
NORMAL | For most fabrics including cottons, linens, and normally soiled garments. |
HEAVY DUTY | For sturdy, colorfast fabrics, heavily soiled garments. |
DELICATES | For sheer fabrics, bras, lingerie, silks, and other handwash-only fabrics. For best results, use liquid detergent. |
DEEP WASH | To use more water in washing and rinsing. |
SUPER SPEED | For normally soiled loads (up to 8 lb). |
BEDDING/ WATERPROOF | For bulky and large items, such as comforters, blankets, and sheets, and waterproof or water resistant items. When washing comforters, use liquid detergent. CAUTION Do not wash waterproof items and non-waterproof items together. Check the specification label on each item to see if the item is waterproof. Use the BEDDING/WATERPROOF cycle for waterproof or water-resistant items such as plastic mats, ski pants, raincoats, and comforters which hardly absorb water. |
PERM PRESS | For wash-and-wear, synthetic fabrics, and lightly to normally soiled garments. |
BRILLIANT WHITES | For white fabrics with or without bleach. |
QUICK WASH | For lightly soiled garments needed quickly. |
RINSE + SPIN | Use for loads that need rinsing only or to add rinse-added fabric softener to a load. |
SPIN | Drains the water and spins at a high speed. |
Options
Child Lock
To prevent children or infants from accidently starting or setting the washer. Child Lock locks all buttons except for the POWER button.
Activating the Child Lock function
Press and hold Temp, and Spin simultaneously for approximately 3 seconds.
- When you activate the Child Lock function, the Child Lock indicator blinks.
Using the Child Lock function
If the lid is opened when the Child Lock function is on, "dC" is displayed and an alarm sounds.
- If the water level in the tub is above the safe water level. "dC" is displayed on the LED display and the washer starts to drain water by force after 30 seconds.
- If the water level in the tub is above the safe water level and the Child Lock function is turned on while the lid is open. "CL" is displayed on the LED display even if the washer is turned off and the washer drains water by force.
- When Child Lock is on and the washer is off. if the water in the tub is above the Reset water level and the lid is opened, "CL" is displayed on the LED display.
No alarm sounds, but the washer drains the water. When the draining operation finishes, the power automatically turns off again.
- If you activate the Child Lock function while the washer is running, the Start/ Pause button will not work.
- After the compulsory drain, the "CL" blinks at 1 second intervals and the washer enters the "CL" mode. (When the washer is in the "CL" mode, only the Power button works.)
- To cancel the "CL" mode, turn the power off and then on again.
- To cancel the "dC" mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp, and Spin simultaneously for at least 3 seconds.
NOTE
Adding laundry when Child Lock is on
To add laundry, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold Temp, and Spin simultaneously for at least 3 seconds. See the "Pause Option" section on page 42 for additional details.
Deactivating the Child Lock function
Press and hold both Temp, and Spin simultaneously for approximately 3 seconds.
- When you deactivate the Child Lock function, the Q Child Lock indicator is turned off.
- The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.
WARNING: If a child enters the washer, the child may become trapped and suffocate.
CAUTION
- Once you have activated the Child Lock function, it continues working even if the power is turned off.
- Forcing the lid open can result in injury or damage to the product.
NOTE: To add laundry after you have activated the Child Lock function, you must first deactivate the Child Lock function.
Sound
The Sound Off function can be selected during all cycles.
Garment Plus
You can add or take out laundry items even after the wash has started, as long as the Garment Plus indicator is on. Pressing Start/Pause unlocks the lid. If you open the lid and want to continue the wash cycle, close the lid. and then press Start/Pause.
NOTE: If you have activated the Child Lock, you must deactivate it first. See page 36.
My Cycle
Lets you save a custom wash cycle (temperature, spin, soil level, etc.) and then recall and use it with one button convenience.
To save a cycle and selected options as your My Cycle, follow these steps:
1. Press Power.
2. Select a cycle using the Cycle Selector.
3. After cycle selection, set each option.
NOTE: See the “Cycle chart" section on page 66 for available option settings with each cycle.
4. You can then store the selected cycle and options by pressing and holding My Cycle for longer than 3 seconds.
The cycle and options you select will be displayed the next time you choose the My Cycle function.
5. Press My Cycle to load and use the saved My Cycle options. The "My Cycle" LED lights up indicating activation and the chosen cycle and option lights blink.
NOTE
You can change the My Cycle settings by repeating the process above.
The last saved settings will be displayed the next time you choose the My Cycle function.
NOTE: If you press My Cycle and release it within 3 seconds, the previously saved cycle and options appear. If you press and hold My Cycle for 3 seconds or longer, the currently set cycle and options are saved and the LED blinks for 3 seconds.
Delay End
You can set the washer to start your wash automatically at a later time by choosing a delay time.
The hour displayed indicates the time at which the wash will be ended.
1. Set your wash cycle.
2. Press Delay End repeatedly until the delay time is set.
3. Press Start/Pause. The “Delay End" indicator will be lit, and the dock will begin counting down until it reaches the set time.
4. To cancel a Delay End function, press the Power button and then turn the washer on again.
Pre Soak
Use this function when the laundry is heavily contaminated or stained. This function improves the wash performance by adding a Pre Soak cycle.
- If you select this function, the total cycle time is increased by 18 minutes.
- When the Pre Soak cycle starts, the washer repeats a wash cycle after supplying water and then performs a 18-minute soak cycle.
- When the Pre Soak cycle is complete, the configured wash cycle starts without draining water.
Eco Plus
This function sets the temperature somewhat lower than the typical washing cycle and extends the wash time slightly. With laundry time slightly extended, it’s possible to keep the same level of washing performance with cooler water. This function reduces energy consumption and maintains the quality of the wash.
Mist Shower
Mist Shower sprays water from a nozzle that is independent of the main water supply system. The water soaks the laundry with additional water from the beginning of the rinse cycle and provides a more effective rinse. (The Mist Shower function may not work if there is too large of a load in the machine.)
Smart Care
If your washer displays an error code, this function lets see the meaning of the code and the countermeasures you can take on a smartphone.
1. To enable the Smart Care function, press and hold Fabric Softener for 3 seconds after turning the power on or when an error occurs.
NOTE: The error code history is deleted after you use this function.
2. The Smart Care indicator is lit on the display.
3. Run the Smart Care app on your smart phone.
- Android: Galaxy S series. Galaxy Note series. (Other devices may not run the app properly.)
Supported OS : Android 2.2 or higher
- iOS: iPhone series Supported OS; iOS 4.3 or higher
4. Focus your smart phone's camera on the display panel of the washer.
5. If the smart phone's camera is focused on the display panel of the washer, the panel and error message are automatically recognized and the error type and countermeasures are displayed on the smart phone.
6. If the smartphone fails to recognize the error code more than twice, enter the error code displayed on the display panel of the washer manually into the Smart Care app.
NOTE: Downloading the Smart Care app
- Download the Samsung Laundry App into your mobile phone from the Android market or Apple App store. (Search word : Samsung Smart Washer/ Dryer)
NOTE: Precautions when using Smart Care
- If light from a light bulb, fluorescent bulb, or lamp is reflected on the display panel of the washer, the smartphone may not be able to recognize the panel or error message easily.
- If you hold the smartphone at too large an angle relative to the front of the display panel, it may not be able to recognize the error code. For best results, hold the smartphone so that the front of the panel and the smartphone are parallel or nearly parallel.
Samsung Smart Home
This Product is a smart washer that supports the Samsung Smart
The amount of time the EZ setup function {for connecting the washer to your network) can take to complete the network connection varies, depending on your network conditions.
Installation
Visit the Google Play Store. Galaxy Apps, or Apple App Store and search for “Samsung Smart Home". Download and install the Samsung Smart Home app provided by Samsung Electronics to your smart device.
NOTE
- The Samsung Smart Home app is designed for Android 4.0 (ICS) or higher, or iOS 8.0 or higher, and is optimized for Samsung smartphones (Galaxy S and Galaxy Note series).
- On other devices, some functions may operate differently.
- For improved performance, the Samsung Smart Home app is subject to change without notice.
Registering a Samsung account
To use the Samsung Smart Home app, you must first sign in to your Samsung account. If you don't have a Samsung account, select Register in the app. and then follow the onscreen instructions to create an account.
NOTE
- If you have a registered Samsung account, log into your Samsung account. If you have a Samsung smartphone, you can go to the Settings menu on your smartphone, select Accounts, and then sign in to your Samsung account. This will allow you to log in without additional authentication.
- For third-party smart phones, the app account must be the same as the EZ Setup account.
Getting started
Using Samsung Smart Home, you can control your washer from your smart device remotely. For improved performance, the content and design of the app is subject to change without notice.
- Launch the Samsung Smart Home App on your smartphone.
- If ‘Washer’ is not listed, tap Add Device > Select other device > Washer on the app screen.
- Press and hold Smart Control on your washer's control panel for more than 5 seconds until the ‘AP' message appears on the display.
- When the device registration is complete, turn on the Smart Control function on your washer and control your washer remotely.
Washing clothes using the option button
Your new washer makes washing clothes easy, using Samsung’s “Fuzzy Control" automatic control system. When you select a wash program, the machine will set the correct temperature, washing time, and washing speed.
- Press Power.
- Open the lid.
- Load the articles of clothing one at a time loosely into the drum, without overfilling it.
- Add liquid (or powdered) detergent, softener, and/or bleach (if necessary) to the appropriate compartments. See the “Detergent use” section on page 46.
- Close the lid.
- Use the option button to select the appropriate cycle according to the type of material: NORMAL. HEAVY DUTY. DELICATES, DEEP WASH. SUPER SPEED. BEDDINC/WATERPROOF. PERM PRESS. BRILLIANT WHITES. QUICK WASH RINSE+SPIN. and SPIN. The relevant indicators will illuminate on the control panel.
- At this time, you can control the wash temperature, the number of rinse cycles, the spinning speed, and the delay time by pressing the appropriate option button.
- Press and hold Start/Pause and the wash will begin. The process indicator will light up and the remaining time for the cycle will appear in the display.
Pause Option
To remove or add laundry items, follow these steps:
1. Press Start/Pause to unlock the lid.
NOTE: The lid cannot be opened when the water is too HOT.
2. Remove or add laundry items.
3. Close the lid, and then press and hold Start/Pause to restart the wash.
NOTE: If you have Child Lock on. you must deactivate it first. See page 36.
When the cycle is finished:
After the total cycle has finished, the power will turn off automatically.
- Open the lid.
- Remove laundry.
ATC (Auto Temperature Control)
The ATC function controls wash water temperature using the washer's built-in temperature sensor (thermistor).
NOTE: By reacting to changes In external and internal temperatures, the ATC function maintains the correct wash temperature for each cycle, providing the best washing performance while using the least amount of energy
NOTE:
New washers must reduce the amount of energy usage as a first priority. When you use the most commonly used wash cycle. Normal (which is the regulation and UL cycle), you will notice more cold water entering the washer as an energy saving step. This is normal,
In the Normal cycle, the hot water temperature is similar to acceptable adult bath water temperature and warm water temperature is similar to comfortable swimming-pool water temperature.
NOTE: If you want to wash clothes at different water temperatures, you should choose a different cycle, and then choose a specific temperature (Hot/Warm/Eco Warm).
The basics
Prewash (Water Jet & Built-in sink)
Water Jet function and the Built-in sink let you hand-wash items before you place them in the washing machine. The Water Jet function is available only when the lid is open and the water level is set to less than High. To handwash, use the Built-in sink that is designed to facilitate hand-washing.
- With the lid open, lower the Built-in sink. To open only the lid, press and release the front middle of the lid. To close and lock both the lid and the Built-in sink, press down on the lid until you hear a click.
- Put the clothes you want to hand-wash into the sink.
- Press Water Jet to supply water to the Built-in sink, and then hand-wash.
- When done, gently lift up the Built-in sink to drain water into the tub.
NOTE
- If you want to hand-wash while the washer is operating, press Start/Pause to stop operation, and then follow steps 1-4 above.
- If you open both the lid and the Built-in sink, lower the Built-in sink manually for hand-washing.
[The Water Jet stops]
- The Water Jet function stops operating automatically when the washing machine detects the maximum water level.
- The Water Jet function stops operating automatically 5 minutes after it begins. To add more water, press Water Jet again to resupply water.
[Draining water added by the Water Jet function]
- Select a cycle and press Start/Pause. The washer drains the water.
- If the washer is off before it starts the wash cycle, it drains the water added by the Water Jet function. However, if you turn the washer off during a wash cycle to use the Water Jet function, and then turn the washer back on, it does not drain the water.
NOTE: The Water Jet function supplies water through the Mist Shower nozzle for 1 second when it is first activated after the washing machine turns on. and then through the Water Jet nozzle.
CAUTION
- Do not over-use the Water Jet function. Excessive use increases water consumption.
- When pouring water from the Built-in sink into the tub. do it gently. Otherwise, water may overflow and spill out of the tub.
- Use caution when removing laundry from the tub. You may bump your head on the Built-in sink.
- Do not block the Water Jet outlet with hands. Water may leak outside the tub. causing a system failure.
- Put only clothes to prewash in the Built-in sink. Do not clean shoes, wash food, or wash pets in the Built-in sink.
- Do not open the Built-in sink quickly. Water remaining in the sink may splash on the lid or control panel.
- Due to differences in air pressure, water coming from the Water Jet outlet may splatter when you first activate it.
- Make sure the lid is closed tightly before you start a load of laundry.
Detergent use
Your washer is designed to use high efficiency (HE) detergents.
- For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.)
WARNING: Regular detergent is not recommended. Use HE detergents only.
NOTE: Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre-treat stains, sort carefully by color and soil level, and avoid overloading.
Features
Automatic dispenser
Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer.
The automatic dispenser must always be in place before you start your washer.
DO NOT open the automatic dispenser when your washer is running.
NOTE
- Never exceed the manufacturer's recommendations when adding detergent.
- This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.
- When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
To add detergent to the automatic dispenser
- Open the dispenser drawer
- Load the recommended amount of liquid (or powder) detergent into the detergent compartment before you start your wash.
- Close the drawer slowly and smoothly to avoid spilling, splashing, or premature dispensing of the contents.
NOTE: It is normal for a small amount of water to remain in the dispenser compartments at the end of the cycle
NOTE: Do not put chlorine bleach in the dispenser drawer.
Loading the Liquid (or Powered) detergent compartment
- Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.
- if you are using color-safe bleach, add it with the detergent to the detergent compartment.
NOTE: When adding color-safe bleach with detergent, it is best if both laundry products are in the same form - liquid.
NOTE: When using powdered detergent, remove the liquid detergent compartment (A) from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
Loading the Bleach compartment
CAUTION: Use liquid chlorine bleach only.
- Add chlorine bleach to the bleach compartment (B)
DO NOT overfill the bleach compartment.
NOTE
- Avoid splashing or over-filling the compartment.
- Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.
- If you prefer to use color-safe, nonchlorine bleach, add it to the appropriate detergent compartment.
DO NOT pour color-safe bleach into the Bleach compartment.
Loading the fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment (C).
For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.
NOTE
- Use the softener compartment ONLY for liquid fabric softeners.
- DO NOT use the Downy Ball* in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time.
Use the detergent compartment.
(* Brand names are trademarks of their respective manufacturers.)
- Do not use liquid fabric softener that is too thick or sticky. It may not mix with the water sufficiently.
Maintaining your washer
WARNING: The control board, heat sink, motor, inlet valve and pump are intentionally not grounded and may present a risk of electric shock only during servicing.
Cleaning the exterior
1. Turn off the water faucets after finishing the day's washing.
This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out
2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur.
3. Clean the control panel with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use cleaners labeled "Washer safe".
Storing your washer
Washers can be damaged if water is not removed from hoses and internal components before storage.
Prepare your washer for storage as follows:
- Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
- Turn the water faucets off and disconnect the inlet hoses.
- Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum.
If your washer has been stored in below-freezing temperatures, allow time for any leftover water in your washer to thaw out before use.
Protecting the top cover and the front frame
Do not place any heavy or sharp objects or a detergent box on the washer. They can scratch or damage the top cover of the unit.
NOTE: Since the enitre washer has a high-gloss finish, the surface can be scratched or damaged. Avoid scratching or damaging ihe surface when using the washer
Cleaning mesh filter
Clean the mesh filters in the water inlets once or twice a year
1. Turn off the washer, and then unplug the power cord.
2. Close the faucet
3. Loosen and disconnect the water hoses from the back of the washer. Cover the hoses with a doth or towel to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged. Carefully remove any debris from the filter.
6. Dry the mesh filter completely in a shaded area.
7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.
8. Open the faucet
NOTE: If the mesh filter is clogged, the “4C" information code appears on the the washer’s display screen
Cleaning the dispensers
The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.
1. Pull the dispenser drawer straight back until it stops.
2. Push in both sides of the drawer at the back simultaneously.
When you feel the sides move inward, pull out the dispenser drawer.
3. Remove the inserts from the 3 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products.
4. Use a small, non-metal brush (for example, a toothbrush) to clean the drawer opening and the recess. Remove all residue from the upper and lower parts of the recess.
5. Return the inserts to their proper compartments, and then replace the drawer by placing the dispenser drawer rail (B) on top of the compartment rail (A) (To make this easier, tilt the dispenser drawer downward and insert it).
Then push the drawer in firmly and slowly.
Self Clean
Self Clean is a self-cleaning cycle that removes mold that may occur inside the washer.
1. Press Power
2. Select Self Clean.
Once Self Clean is selected, the only function that can be set is Delay End.
3. Press and hold Start/Pause. The Self Clean cycle starts.
CAUTION
- Using Self Clean, you can clean the drum without using a cleansing agent.
- Never use Self Clean when laundry is in the washer. This may cause damage to the laundry or a problem with the washer.
NOTE: The Self Clean Auto Led Function
- If the "Self Clean" LED is lit after a wash, it means that tub (drum) cleaning is required. Remove the laundry from the washing machine, turn the power on. and clean the drum by running Self Clean.
- If you do not run Self Clean, the “Self Clean” LED turns off. However, the "Self Clean” LED will light again after five washes. Not running Self Clean at this point will not cause a problem with the washing machine. However, we strongly recommend you run a Self Clean cycle as soon as possible to remove mold and prevent unpleasant odors.
- Although the Self Clean Auto LED lights once a month or so. the frequency may differ depending on the number of times the washing machine is used.
Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the suggestions
Problem | Action |
Does not turn on. |
|
Does not start. |
|
Water is not supplied. |
|
After a cycle, detergent remains in the automatic dispenser. |
|
Vibrate excessively or makes noise. |
|
Stops. |
|
Fills with the wrong temperature water. |
This is a normal function of the automatic temperature control feature as the washing machine determines the water temperature. |
Door (Lid) locked or will not open. |
|
Does not drain and/or spin |
|
Load is wet at the end of the cycle. |
|
Leaks water. |
|
Excessive suds. |
|
The spin basket or drain/supply hose is frozen |
|
Water drains out immediately. |
|
Stains on clothes. |
|
Has odors. |
|
If a problem persists, contact a local Samsung service center
Information codes
The washer may display information codes to help you understand what is occurring with your washer better
No | Code | Meaning |
1 | 1C | The Water Level sensor is not working properly.
NOTE: If the washer displays "1C", the washer will automatically drain for 3 minutes. During this time, the Power button is inoperative. |
2 | 3C | Check the motor for operation.
|
3 | 4C | Water is not supplied.
NOTE: If the washer displays "4C". the washer will automatically drain for 3 minutes. During this time, the Power button is inoperative. |
4 | 4C2 |
If it is connected to the hot water tap, laundry may be damaged when some cycles are run. |
5 | 5C | Water is not draining.
|
6 | 9C1 | The electronic control needs to be checked (Over Voltage Error).
|
7 | 9C2 | Low voltage detected
|
8 | AC6 | Inverter Communication problem
|
9 | dC | Operating the washer with the door open.
|
10 | HC | High temperature heating check.
|
11 | LC | Check the drain hose.
NOTE: When the washer displays "LC", the washer do draining for 3 minutes. During this time, the Power button is inoperative. |
12 | OC | Water overflowed.
|
13 | PC | When position of the clutch can't be detected.
|
14 | PC1 | After position of the clutch is detected, if the signal from the hall clutch hall is incorrect.
|
15 | Ub | Spinning does not work.
|
16 | Ur | Display for additional rinsing.
- Any key input. |
For any codes not listed above, call 1-800-726-7864 (1-800-SAMSUNG).
Specifications
Fabric care chart
The following symbols provide garment care direction. The clothing care labels include symbols for drying, bleaching, drying and ironing, or dry cleaning when necessary. The use of symbols ensures consistency among garment manufacturers of domestic and imported items. Follow care label directions to optimize garment life and reduce laundering problems.
Wash cycle
Water temperature
... | Hot |
- | Warm |
• | Cold |
NOTE: This represents appropriate wash water temperatures for various items. The temperature range for Hot is 105° -125 *F / 41" - 52 X, for Warm 85° - 105 °F / 29° - 41 °C. and for Cold 60“ - 85 °F / 16“ -29 °C. (Wash water temperature must be a minimum of 60 °F / 16 °C for detergent activation and effective cleaning.)
The clothes washer can not ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures. For example, cold water entering the home in the northern states during winter may be 40 °F / 4 °C which is too cold for effective cleaning, in this situation, you will need to adjust the water temperature by selecting a warm setting, adding some hot water to the MAX FILL line, or using your washer's heating option, if available.
Bleach
Normal
Special instructions
Heat setting
Iron dry or steam temperatures
Warning symbols for laundering
Dry-clean
Helping the environment
- Your washer is manufactured from recyclable materials. If you decide to dispose of it. please observe local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected to a power source. Remove the lid so that animals and small children cannot get trapped inside the appliance
- Do not exceed the detergent quantities recommended in the detergent manufacturers' instructions.
- Use stain removal products and bleaches before the wash cycle only when necessary.
- Save water and electricity by only washing full loads (the exact amount depends upon the program used).
Declaration of conformity
This appliance complies with UL2157.
Specification sheet
Cycle chart
Use this chan to set the best cycle and options for you laundry.
NOTE
See other models: RH22H9010SG DVG45R6300V B1045AV/S/C DVE52M7750W R1245AV/S/C