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23
EN
No. Malfunction Possible Causes Solutions
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
DEEBOT automatically cleans the area
missed.
This is normal. No solution necessary.
8
DEEBOT is not able to connect
to the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
DEEBOT is not within range of your home
Wi-Fi signal.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button using a
needle for 3 seconds. DEEBOT is ready for network setup
when it plays a musical tune and its Wi-Fi Indicator light
ashes slowly.
Your smartphone’s operating system needs to
be updated.
Update your smartphone’s operating system. The
ECOVACS App runs on iOS 9.0 and above, Android 4.0
and above.
5. Troubleshooting
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