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42 49-60791-2
Problem Possible Causes What to Do
PRECISE FILL will not fill container Normal, PRECISE FILL requires use
of dispenser paddle
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PRECISE FILL to dispense water
Photos not found 3KRWRVQRWLQURRWGLUHFWRU\RI86% Make sure the photos are in the root
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Photos not in JPEG format Photos must be in JPEG format
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cooling
Normal, when refrigerator first plugged
in or after extended power outage
Wait 24 hours for temperature in both
compartments to reach selected
temperatures.
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Normal The ice dispenser door may open
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access
Hot water does not work Operation disabled 0DNHVXUH³+RW:DWHU'LVDEOHG´LV
not selected
Low water pressure Make sure water line is not kinked
Water supply line turned off or not
connected
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plug not installed
Replace filter cartridge or remove
filter and install bypass plug*
Hot water continues to dispense for
a short time after releasing the knob
Water filter is partially clogged or low
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Replace filter cartridge or remove
filter and install bypass plug* or
increase water pressure
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door if it remains closed for a long
duration
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unseated and interfering with
articulating mullion operation
Reseat the gasket all the way in the
groove
Low brewing flow rate There may have been a dent at the
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to pierce the filter allowing coffee
grounds clogging the bottom pin
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and clean the lower needle before
next brew
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from inner door
Top needle of the brewer clogged 8QFORJWKHWRSQHHGOHKROHVXVLQJD
paper clip and rinse brewer. Rinse
brewer after every use.
Brewer stuck in the door bracket 'LVSHQVHULVLQKRWZDWHUGLVSHQVH
mode instead of brew mode while the
brew module is installed
Cancel hot water dispense mode so
hot water tube will retract from the
brew module
Brewer is not detected by the
screen menu or hot water leaking
from top of the brewer
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bracket
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front. Push brewer all the way in the
brackets
Coffee dispensed with splash or
bubble bursting
Blocked vent hole in the brewer Make sure the vent hole at the
bottom of the brewer is clear from
food or any other contamination
Beverage quality not as expected You may be using non-standard or out
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and have not been damaged
Liquid drips from the brewer after
brewer cycle is completed and the
brewer is removed from the bracket
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by the brewer and drip when it is
removed
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the drips when brewer is removed
*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
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Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
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