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49-60791-2 41
Problem Possible Causes What to Do
Water filter indicated as installed
incorrectly or a leak is present
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Water filter installed backward or is
leaking.
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and reinstall.
Water filter indicator light remains
lit after replacing filter.
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filter is installed backward.
Internal Dispense models:
-Press and hold reset button for 3
seconds
External Dispense models:
-Remove filter and rotate 180°and
reinstall.
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gap.
Handle needs adjusting 6HH$WWDFK)UHVK)RRG+DQGOHDQG
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detailed instructions.
Refrigerator beeping This is door alarm Turn off or disable with door closed.
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Not cooling The cooling system is off See About Controls.
:DWHUKDVSRRUWDVWHRGRU Water dispenser has not been used
for a long time
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is replenished.
Water in glass is warm Normal when refrigerator is first
installed
Wait 24 hours for the refrigerator to
completely cool down.
Water dispenser has not been used
for a long time
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is replenished.
Water system has drained Allow several hours for replenished
supply to chill.
Water dispenser does not work Water supply line turned off or not
connected
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plug not installed
Replace filter cartridge or remove filter
and install bypass plug.*
Air may be trapped in the water
system
Press the dispenser arm for at least 5
minutes.
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the controls are set too cold
Set the refrigerator control to a warmer
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does not dispense after 24 hours, call for
service.
Water spurting from dispenser Newly installed filter cartridge Run cold water from the dispenser for
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Water is leaking from dispenser Air may be present in the water line
system, causing water to drip after
being dispensed
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remove air from system
No water or ice cube production Supply line or shutoff valve is
clogged
Call a plumber
Water filter is clogged Replace filter cartridge or remove filter
and install bypass plug*
)LOWHUFDUWULGJHQRWSURSHUO\LQVWDOOHG Remove and reinstall filter cartridge,
being certain that it locks in place.
,FHPDNHULVWXUQHGRII Check that the ice maker is turned on.
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*Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug, call 800-GECARES.
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Troubleshooting Tips... Before you call for service
TROUBLESHOOTING TIPS
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