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Rinnai 9 Dry-Soft® RD-400/600AU Operation Manual
TROUBLE SHOOTING
TROUBLE SHOOTING CHECK LIST
Please check the following list before calling for Service. Service calls may be charged if faults are
caused by operation errors. Refer to the Warranty Conditions for more details.
If the dryer does not operate at all, check to see if the digital display is flashing with two numbers. If
yes, refer to “ERROR CODES” on page 10. If no, check the following items:
• Is the gas supply turned on?
• Is the electrical plug connected to the power supply and is the power supply switched on?
• Is electrical power available? Check supply fuses are serviceable.
• Have the 'On/Off' and 'Start Pause' buttons been pressed in accordance with these instructions?
• Is the dryer door properly closed?
• Is the digital display flashing with two numbers?
If the dryer takes too long to dry or clothing is not drying well, check the following items:
• Is the ‘CLEAN FILTER' indicator illuminated? If yes, clean the filters in accordance with the
‘CARE AND MAINTENANCE’ instructions on page 7.
• Ensure garments have been through the washing machine spin cycle before loading into the
appliance for drying.
• Ensure garments for drying are not added during operation.
• Ensure the 'THICK' drying programme has been selected if thick garments are being dried.
GENERAL DRYER CHARACTERISTICS
The following symptoms are part of the normal operation of the appliance and do not indicate a fault:
SYMPTOMS REASON
The drum is turning even after the finishing tone
has sounded.
Dryer is operating under the 'Extra Soft'
programme.
Opening the dryer door will cancel the 'Extra
Soft' programme.
There is a delay after pressing the 'Start/Pause'
switch before the Operating indicator shows
red.
It may take some time before the burner ignites
and combustion starts.
This is a normal operational characteristic,
however if the burner does not ignite at all,
contact Rinnai.
Steam is emitted from the discharge duct
terminal.
High efficiency appliances tend to discharge
steam, especially on cold days. This is normal.
There are some clicking noises after drying first
starts and after the drying cycle has finished.
This is due to the expansion and contraction of
burner components with heat and is a normal
operational characteristic.
The 'time remaining' shown in the digital display
has not changed for a number of minutes.
During operation in Automatic mode, the control
system continually calculates the remaining
drying time based on the rate of drying of
garments. This is a normal operational
characteristic.
14
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