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www.BISSELL.com
10
Troubleshooting
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
Vacuum
won’t pick
up dirt
The filters are dirty. Remove and rinse the pre-motor
filter and the foam post-motor filter.
Tap or brush the non-washable
paper post-motor filter in to a trash
can to remove debris. Allow 24
hours for the pre-motor filter and
the foam post-motor filter to dry.
The hose is not connected. Locate the hose and reconnect by
inserting the hose connection to
secure the latch on the body.
There is a crack or hole in the
hose.
If there is a crack or hole, order a
new hose from the BISSELL website.
There is a clog in the vacuum. Remove debris and any other
entanglements that may be
restricting its rotation. Use a broom
handle to remove any debris from
the hose.
The dirt container is not
positioned correctly.
Remove the dirt container. Ensure
dirt container lid and filter are in
place correctly then reinsert.
Dirt is
escaping
from the
vacuum
The dirt container is full. Empty the dirt container.
Filters are missing. Check to see if all of the pre-motor
and post-motor filters are in place.
The dirt container is not
positioned properly.
Remove the dirt container. Insert
the bottom first and pivot the dirt
container towards the vacuum.
Listen for a “click” sound, indicating
that it snapped into place.
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