Connect the Samsung Smart Remote to your TV to operate the TV.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the
and
buttons simultaneously for 3 seconds or more.

Connect to Smart Hub for apps, games, movies, and more.
Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

When you press the
button on your remote control, you can use the following functions and features.
1
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.
2
Settings
When the focus is moved to the
icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.
3
Source
You can select an external device connected to the TV.
4
Search
You can search for channels, programs, movie titles, and apps from Smart Hub.
5
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
6
Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the
button. To return to the TV mode, press the
button. To shut off the TV, press the
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient Mode.
7
Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series.
8
Art
When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content such as artworks or photos or to display the content.
Learn about the functions available in Ambient Mode, which is a QLED TV-specific function.
Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the
button. To return to the TV mode, press the
button. To shut off the TV, press the
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient Mode.
and
menus, first select a content item in Ambient Mode.Screen states related to Ambient Mode
In Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor.
In Ambient Mode, the TV screen changes automatically according to the surroundings. When the surroundings get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns completely black or when the remote control or the Bixby function is operated, the TV screen returns to the Ambient Mode.
in the Ambient Mode browser screen.
In Ambient Mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the screen back on in Ambient Mode, press the
button on the remote control.
in the Ambient Mode browser screen.To enter Ambient Mode when the TV is turned off, press the
button on the remote control. To enter TV mode when the TV is turned off, press the
button. In TV mode, you can watch broadcasts or enjoy the content on the external connected devices.
Changing the content and settings for Ambient Mod

When you press the
or
button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.
Setting up the content for Ambient Mode
The Ambient Mode browser screen displays content at the top and categories at the bottom. Use the left or right directional buttons in the content list at the top to move the focus to content you want, and then press the Select button. The selected content is played in Ambient Mode.
In the future, more content that you can set up in the Ambient Mode browser will be provided.
You can select the following categories and content:
Setting up the Ambient Mode details
In the Ambient Mode browser screen, move the focus to
, and then press the Select button. You can change the following settings:
button on the remote control.Changing the background color of Ambient Mode
To change the background color of Ambient Mode, move the focus to
in the Ambient Mode browser screen, and then press the Select button. You can change the background color or pattern. Move the focus to a color or pattern you want, and then press the Select button.
Speak into the microphone on your Samsung Smart Remote to control your TV.
Running Bixby
Press and hold the
button on your Samsung Smart Remote, say a command, and then release the
button.The TV recognizes the voice command.
To view the Bixby guide, press the
button once:
button for the first time, the Using Bixby button appears at the bottom of the screen.Press the Select button. The Using Bixby popup window appears and a tutorial on using Bixby is shown.
button after the first time, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the My Bixby screen.
Learning about My Bixby

1.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
to log in.2.
Settings
You can change the voice responses and the voice style of Bixby.
You can also select a music service provider in the Default music service provider tab.
3. User information and the experience points (XP) guide
You can see user information and the experience points (XP) that you can get from using Bixby.
4. Bixby guide
You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.
View your TV's software version and update it if necessary.
Settings
Support
Software Update 
Updating the TV’s software to the latest version
DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.
Updating through the Internet
Settings
Support
Software Update
Update Now 
Updating through a USB device
Settings
Support
Software Update
Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.
Updating the TV automatically
Settings
Support
Software Update
Auto Update 
If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.
You can view detailed information about external devices that can be connected to the TV.
Source
Connection Guide
It shows you how to connect various external devices such as cable boxes, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.

You can connect an antenna cable to your TV.

You can get access to the Internet through your TV.
Connecting to your Internet network
Settings
General
Network
Open Network Settings
Connect to an available network.
Establishing a wired Internet connection
Settings
General
Network
Open Network Settings
Wired
If you connect a LAN cable, the TV automatically accesses the Internet.

* Shielded Twist Pair
Establishing a wireless Internet connection
Settings
General
Network
Open Network Settings
Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless router's configuration screen. See the wireless router's user manual for more information.


Checking the Internet connection status
Settings
General
Network
Network Status
View the current network and Internet status.
Resetting Your Network
Settings
General
Network
Reset Network
Restore the network settings to the factory default.
Turning on the TV with a mobile device
Settings
General
Network
Expert settings
Power On with Mobile
You can turn on the TV using a mobile device connected to the same network as the TV.
Connecting an IP control device to the TV
Settings
General
Network
Expert settings
Power On with Mobile
You can connect an IP control device to the TV remotely to manage your IP device.
Setting up an Internet connection over IPv6
Configuring the IPv6 connection settings
Settings
General
Network
Expert Settings
IPv6
Checking the Internet connection set up over IPv6
Settings
General
Network
Expert Settings
IPv6 Status
Changing the name of the TV on a network
Settings
General
System Manager
Device Name 
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting Internet connectivity issues Try Now
After reading the following content, troubleshoot the Internet connection issue. If the problem persists, contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If the router is on, try turning it off and then on.
Wireless network connection failed
If a selected wireless router is not found, go to Open Network Settings, and then select the correct router.
Settings
General
Network
Open Network Settings
Unable to connect to a wireless router
Make the correct video connections between your TV and your external devices.
Connecting with an HDMI cable

Connecting with a component cable (Only for models with COMPONENT IN / AV IN)
A Component connection lets you enjoy video resolutions up to 1080p. To watch video from most DVD and Blu-ray players, use the Component connection.
Review the illustration below, and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors. Make sure to connect the same color connectors together. (blue to blue, yellow to yellow, etc.)

Connecting with a composite cable (Only for models with COMPONENT IN / AV IN)
Through the AV connection, you can enjoy video resolution up to 480i.
Review the illustration below, and then connect AV IN on the TV to AV OUT on the external device by using the provided composite cable and AV adapter. When connecting the cables, be sure to match the colors of the cables to the colors of the ports
.
Make the correct audio connections between your TV and your external devices.
Connecting with an HDMI (ARC) cable
Connecting with a digital audio (optical) cable
Connecting through a wireless network
You can connect the TV to a Samsung audio device that supports the Wi-Fi function through your wireless network. The two devices must be connected to the same network. For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.
Connecting Bluetooth Devices
For more information about how to connect and use external speakers, refer to the Connection Guide (
Source
Connection Guide
Audio Device
Bluetooth) and to the speakers' user manuals.
Use the TV as a computer monitor or connect the TV to a computer via your network and access the computer's content.

Connecting through the HDMI port ― Screen sharing (HDMI)
Connect your mobile device to the TV on the same network to control the TV with the mobile device or enjoy the content of the mobile device on the TV.
Use the SmartThings app on your mobile device to quickly and easily connect to the TV and control its main settings. In addition, you can remotely check and control the statuses of various devices such as Samsung smart devices, home appliances, and speakers registered to the server.
You can install the SmartThings app from App Store or Google Play Store.
Connecting to the TV via the SmartThings app
1. Turn on the TV.
2. Start the SmartThings app on your mobile device.
3. Tap Add Device on the dashboard of the SmartThings app. Connectable TVs are searched for.
4. From the search results, select the model of your TV.
5. Enter the PIN number displayed on the TV screen.
Once the TV is registered with your Samsung account, you can use the SmartThings app to control the TV.
Settings
General
System Manager
Device NameBidirectionally mirroring your TV and mobile device using the SmartThings app
Bidirectional mirroring refers to either outputting the screen and sound of a mobile device on a TV or outputting the screen and sound of a TV on a mobile device. You can use the SmartThings app to enjoy the screen and sound of the TV on your mobile device or to play the screen and sound of your mobile device on the TV.
Start the SmartThings app on your mobile device. Tap your TV from the dashboard or device. You can use the following functions:
Settings
General
System Manager
Device Name to make selection easy.Managing Mobile Devices
Settings
General
External Device Manager
Device Connect Manager 
Set whether to display a notification when a mobile device attempts to connect to the TV.
View, edit, or remove a list of mobile devices registered to the TV.
You can switch between TV programs and the content of external devices.
Changing the input signal
Source
When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.
Editing the name and icon of an external device
Source
You can change the port name for a connected external device or add it to the Home Screen.

1. Move the focus to a connected external device.
2. Press the up directional button. The following functions become available.
1. Universal Remote
You can control external devices connected to the TV using the Samsung Smart Remote. To control external devices, register them by following the instructions on the screen.
2. Edit
You can rename the input ports and change the device icons.
3. Information
You can view detailed information about an external device.
4. Add to Home
You can add the port of an external device to the Home Screen for quick switching.
Using additional functions
You can use the following features on the Source screen.
When connecting an external device, note the following.
Connection notes for HDMI
Connection notes for audio devices
Use the Select button to select Audio Out/Optical on the Sound Output menu. (
Settings
up directional button
Sound Output).
Select Audio Out/Optical on the Sound Output menu. (
Settings
Sound
Sound Output).
Connection notes for computers
Connection notes for mobile devices
Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.


Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV


Learn about the buttons on the Samsung Smart Remote that comes with THE FRAME TV.


Pair the TV with the Samsung Smart Remote.
When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the
and
buttons simultaneously for 3 seconds or more.
Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.
You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.
Connecting an external device through Anynet+ and using their menus
Settings
General
External Device Manager
Anynet+ (HDMI-CEC) 
Connecting a keyboard or mouse to make it easier to control the TV.
Settings
General
External Device Manager
Input Device Manager 
You can connect a keyboard or mouse to make it easier to control the TV.
Connecting a USB keyboard or mouse
Plug the keyboard or mouse cable into the USB port.
Connecting a Bluetooth keyboard or mouse
Settings
General
External Device Manager
Input Device Manager
Bluetooth Device List
Using the keyboard and mouse


Use the virtual keyboard to enter text on your TV

1. Recommended text
When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.
2. Options
Select
on the virtual keyboard screen. The following options are available:
3. Predict Next Character
Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You can use the directional buttons on the remote control to select one
View descriptions of Smart Hub's basic functions.
From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.
Settings
Support
Terms & Policy. 
Settings
Support
Self Diagnosis
Reset Smart Hub).Displaying the Home Screen
Press the
button.

On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.
1.
Notification
You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to view a scheduled program or when an event occurs on a registered device.
If you move the focus to Notification, and then press the Select button, a notification window appears on the right and the following functions are available:
Delete AllYou can delete all your notifications.
Settings
2.
Settings
When the focus is moved to the
icon, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.
You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.
You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select button. To make fine adjustments, press the up directional button, and then select Equalizer Setup.
You can select which speakers the TV uses for audio output. To change the audio output, press the Select button. To connect to a Bluetooth speaker, press the up directional button, and then select Speaker List.
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™. To turn Game Mode on or off, press the Select button. To set the detailed options, press the up directional button, and then select Go to Game Mode Settings.
You can watch TV broadcasts with captions. To activate/deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.
You can have the TV automatically turn off at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the up directional button, and then select Set Up Off Timer.
You can view the current network and Internet status. Press the up directional button, and then select Network Status or Network Settings.
Settings displays all setting menus available.3.
Source
You can select an external device connected to the TV.
4.
Search
You can search for channels, programs, movie titles, and apps from Smart Hub.
5.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.
6.
Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the
button. To return to the TV mode, press the
button. To shut off the TV, press the
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient Mode.
7.
Universal Guide
Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series.
Art
When you are not watching TV or when the TV is turned off, you can use the Art Mode function to edit image content such as artworks or photos or to display the content.

8. Moving an item on the Home Screen
Move the focus to the app you want to move, press the down directional button on the remote control, and then select Move. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.
9. Removing an item on the Home Screen
Move the focus to the app you want to delete, press the down directional button on the remote control, and then select Remove. The selected app is deleted.
Launching Smart Hub automatically
Settings
General
Smart Features
Autorun Smart Hub 
When you set Autorun Smart Hub to On, the TV displays the Home Screen automatically when you turn the TV on.
You can also turn this function on or off: press the Select button at the current menu.
Launching the last used app automatically
Settings
General
Smart Features
Autorun Last App 
If Autorun Last App is set to On, the last used app is automatically run when you turn on the TV. You can also turn this function on or off: press the Select button at the current menu.
Testing Smart Hub connections
Settings
Support
Self Diagnosis
Start Smart Hub Connection Test 
Resetting Smart Hub
Settings
Support
Self Diagnosis
Reset Smart Hub 
Settings
General
System Manager
Change PIN.Create and manage your own Samsung account.
Settings
General
System Manager
Samsung Account
Creating and managing your Samsung account
Settings
General
System Manager
Samsung Account
My Account
Terms & Conditions, Privacy Policy after logging in to your Samsung account.Signing in to a Samsung account
Settings
General
System Manager
Samsung Account
Sign In
Changing and adding information to a Samsung account
Settings
General
System Manage
r Samsung Account
My Account
Edit profile
Managing payment information saved on the TV
Settings
General
System Manager
Samsung Account
My Account
Payment Info
Learn about the functions available in Ambient Mode, which is a QLED TV-specific function.
Ambient Mode
In Ambient Mode, you can view beautiful screens, various visual information, and notifications.
To enter Ambient Mode, press the
button. To return to the TV mode, press the
button. To shut off the TV, press the
button.
If you press the
button when the TV is turned off, the TV turns on in Ambient Mode.
and
menus, first select a content item in Ambient ModeDownload and run various apps from Smart Hub.
APPS
You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.

1
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
2
App Search
You can search for available apps.
3
Settings
You can manage the installed apps
View photos and videos synchronized with the Samsung Cloud.
Gallery

You can enjoy various content synchronized with a mobile device that supports the Samsung cloud. The available content types are photos, videos, stories, and other content shared through your groups.
If you have shared content from your groups, you can access them in notifications.
1.
Open category
Move to
at the top left of the screen using the directional buttons on the remote control to view by category the content synchronized with the Samsung Cloud.
2. View: Daily / View: Monthly
Sort the content by day or month.
3.
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
4.
Gallery Settings
Restrict access to the Gallery app to protect your privacy, or view the user agreement and privacy policy.
Search for and enjoy content such as TV shows, dramas, movies, and sports broadcasts.
Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences and notify you of new drama series.
You can use this feature on your mobile with Samsung SmartThings app.
Monitor and configure the smart devices you have connected to the SmartThings service.
SmartThings

From your TV, you can monitor and configure smart devices you connected to the SmartThings service via the SmartThings app installed on them. You can receive notifications about the statuses of your smart devices.
1. Location selection list
Press the Select button to identify all connected devices or the devices specific to a location.
2.
Sign In
Go to the Samsung Account screen to create a new account or sign in to your account.
3.
Settings
Turn notifications on or off for the connected smart devices.
4. Scenes
Control multiple devices with one command after setting scenes via the SmartThings app on your mobile device.
5. Device list
View a list of the connected smart devices and their statuses.
You can add a new device through the SmartThings app on your mobile device. Please refer to the user guide of the SmartThings app on your mobile device for more details
Control and read the manual embedded in your TV
Using the buttons in the e-Manual
(Search): Select an item from the search results to load the corresponding page.
(Recently Viewed Topics): Select a topic from the list of recently viewed topics.
(Try Now): Allows you to access the corresponding menu item and try out the feature right away.
(Link): Access an underlined topic referred to on an e-Manual page immediately.Surf the Internet on your TV.
Internet
When you run Internet, you can see recently viewed web sites or featured recommendations. When you select a desired web site, you can get immediate access to it.
Play media content stored on your TV, USB devices, smartphones, cameras, PCs, etc.
Source
Connected Device Try Now

You can play media content saved on storage devices, such as USB devices, mobile devices, and cameras on the TV.
You can use the following functions on the media content list screen of a storage device.
1. Filter By
Filters the media content by type of media.
2. Sort By
Sorts the content list by title or date.
3. Options
Deletes or plays the selected media content in the media content list. When you select Refresh, the content list is reloaded.
Speak into the microphone on your Samsung Smart Remote to control your TV.
Running Bixby
Press and hold the
button on your Samsung Smart Remote, say a command, and then release the
button. The TV recognizes the voice command.
To view the Bixby guide, press the
button once:
button for the first time, the Using Bixby button appears at the bottom of the screen. Press the Select button. The Using Bixby popup window appears and a tutorial on using Bixby is shown.
button after the first time, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the My Bixby screen.
Learning about My Bixby

1.
Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your account.
to log in.2.
Settings
You can change the voice responses and the voice style of Bixby.
You can also select a music service provider in the Default music service provider tab.
3. User information and the experience points (XP) guide
You can see user information and the experience points (XP) that you can get from using Bixby.
4. Bixby guide
You can learn the voice commands to use the Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.
See an overview of each channel's program lineup.
Using the guide
Live TV
Guide Try Now

In the Guide, you can see only the TV programs scheduled after the current time.
Settings
General
System Manager
Time Clock).To start schedule viewing, schedule recording and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions:
To move to the Channel Filter or Antenna Type, Schedule Manager screen: Press the
or
button. (If the remote control button is
, press it twice.)
Record a current or upcoming program using a USB device instead of a video recorder.
appears next to the programs and channels scheduled for recording.
Live TV while no USB device is connected, the Schedule Manager screen appears in place of the Recordings screen.Recording programs
Using the instant and schedule recording options from the guide screen
Select a live program from the Guide, press and hold the Select button, and then select Record from the popup menu to start recording immediately.
Select a program scheduled to be broadcast, press the Select button, and then select Schedule Recording to set up a scheduled recording of the scheduled program.
Using the instant and schedule recording options while watching a program
If you select Record after pressing the
or
button while watching a broadcast, recording starts.
Press the Select button while watching a program to display the program info window. Use the left or right directional button to select a scheduled program. Press the Select button, and then select Schedule Recording to set up a scheduled recording of the scheduled program.
Scheduling a video recording after entering the date and time
Live TV
Recordings
Schedules
Add Recording
To schedule a recording, set the values for Antenna, Channel, Repeat, Date, Start Time, and End Time of the broadcast program to record, and then select Save.
Settings
General
System Manager
Time
ClockSetting Up a Schedule Viewing
Configure the TV to show a specific channel or program at a specific time and date.
appears next to programs that have been configured for a scheduled viewing.
Settings
General
System Manager
Time
Clock).Setting up a schedule viewing for a channel
Using the schedule viewing options from the guide screen
On the Guide screen, select a program you would like to view, press and hold the Select button, and then select Schedule Viewing in the pop-up menu that appears.
Using the schedule viewing options in the program info window
Press the Select button while watching TV. The Program Info window appears. Select a program that will be broadcast using the left or right directional buttons. Press the Select button, and then select Schedule Viewing to schedule viewing of that program.
Using schedule viewing to view programs at a specified time on a specified date
(U.S.A and Canada)
Live TV
Schedule Manager
Add Viewing
(Other countries)
Live TV
Schedule Manager or Recordings
Schedules
Add Viewing
To schedule a viewing, set the values for Antenna, Channel, Repeat, Date and Start Time of the broadcast program to view, and then select Save.
Settings
General
System Manager
Time
Clock.Play, pause, or rewind live TV.
You can pause and rewind live TV by using Timeshift. Activating this function disables the Broadcasting function. Try Now
To activate the Timeshift function while watching TV, press the
or
button and then select Timeshift, or press the
button.
Settings
Broadcasting.Review available buttons and functions of how they are used while recording a program or Timeshift.
When you press the down directional button, the control bar appears and the following options are available:
You can set for what period of time the program will be recorded.
You can switch from the Timeshift function to the recording function. When switching to the recording function, you can include the content recorded by the Timeshift function in the new recording.
Select to return to the current scenes of the program when the recording or Timeshift function is playing its past scenes.
Ends the recording or Timeshift function.
Displays the program info window of the program you are recording or time-shifting.
You can use the following functions when the video is paused. Note that with the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Allows you to play the video slowly (1/8, 1/4, 1/2) backward or forward by selecting the
or
option. To increase the rewind or forward speed in slow mode up to 3 times, select the option repeatedly. To return to normal speed, select the
option.
Press the up directional button to move the focus to the playback control bar, and then select the left or right directional button in the playback control bar to move backward or forward by 10 seconds in the video.
Change the channel or check programs on other digital channels.
Live TV
Channel List
Using the Channel List, you can change the channel or check programs on other digital channels while watching TV.
The Channel List screen contains the following icons:
:A favorite channel
:A locked channel.If you press the right directional button when viewing the Channel List screen, you can use the following functions:
Displays the channels that the TV found during the Auto Program channel search.
Displays Favorites 1 to Favorites 5.
To allow you to select Air or Cable as the DTV mode, move the focus to Air or Cable, and then press the Select button. Air is suitable for homes equipped with separate, over-the-air antennas. Cable is suitable for homes that subscribe to a local cable-service. You do not need to use this function if your TV is connected to a cable box or satellite box.
While the TV is connected to the Internet, you can watch popular programs or highlights for each theme through a virtual channel at any time. As with regular channels, the TV provides the daily program schedules for TV PLUS.
Change the Picture Mode and adjust Expert Settings.
Choosing a picture mode
Settings
Picture
Picture Mode 
You can select the Picture Mode that provides the best viewing experience.
Makes the picture brighter and clearer in bright viewing environments.
Is the default mode suitable for general viewing environments.
Reduces eye strain for a comfortable viewing experience.
Is suitable for watching TV or movies in a dark room.
Settings
Picture
Expert Settings 
Configure the screen settings to your taste by using the following functions:










Automatically provide an optimal HDR effect based on the video source.
The HDR (High Dynamic Range) technology implements video images that are very similar to the images seen through human eyes by finely adjusting the contrast of the source.







You can optimize the TV for viewing specific video formats.
Playing games on an optimized screen
Settings
General
External Device Manager
(Game Mode Settings)
Game Mode
You can enable game mode to optimize the TV's settings for playing video games with a gaming console, such as a PlayStation™ or Xbox™.
Configuring game mode details
Configuring Game Motion Plus
Settings
General
External Device Manager
Game Mode Settings
Game Motion Plus Settings
You can configure the Game Motion Plus settings.
Setting the FreeSync function
Settings
General
External Device Manager
Game Mode Settings
FreeSync
You can play your gaming experience more pleasantly by eliminating screen tearing and stuttering.
Change the picture size and position for your TV.
Changing the picture size
Settings
Picture
Picture Size Settings
Picture Size 
You can change the size of the picture displayed on the TV screen.
Fitting the picture to the screen
Settings
Picture
Picture Size Settings
Fit to Screen 
Adjusting the picture size and/or position
Settings
Picture
Picture Size Settings
Zoom and Position 
Change the Sound Mode and adjust Expert Settings.
Choosing a sound mode
Settings
Sound
Sound Mode 
You can select a favorite sound mode suitable for the content type or the listening environment.
Configuring advanced sound settings
Settings
Sound
Expert Settings 
You can personalize the sound quality by adjusting the following settings.







Configure the sound settings for your TV.
Selecting speakers
Settings
Sound
Sound Output 
You can select which speakers the TV uses for audio output.
Listening to the TV through Bluetooth devices
Settings
Sound
Sound Output 
Speaker List
You can connect Bluetooth audio devices to the TV. They must be paired using the TV's Bluetooth function. For more information on pairing, refer to the Bluetooth audio device's operating manual.
Listening to the TV through a Samsung audio device that supports the Wi-Fi function
For more information about how to connect and use a Samsung audio device that supports the Wi-Fi function, refer to its user manual.
Using Samsung audio devices that support the Wi-Fi function to create a surround sound configuration
Settings
Sound
Wi-Fi Speaker Surround Setup 
If you've connected one or more Samsung wireless audio devices that support the Wi-Fi function to the TV, you can create an optimal sound set up by configuring the surround effect settings. You can select any of the surround sound configurations, with or without a sound bar.
A surround sound configuration can be used if all of the following conditions are met:
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
Settings
Support
Remote Management
After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web.
You can also turn Remote Management on and off.
button for 5 or more seconds.What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
How does Remote Support Work?
You can easily get Samsung Remote Support service for your TV:
Settings
Support)Finding the contact information for service
Settings
Support
About This TV 
You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.
button for 5 or more seconds. For standard remote control, press and hold the
(Play) button for 5 or more seconds. Continue holding the button until the customer information pop-up window appears.Requesting service
Settings
Support
Request Support 
You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, and then select Request Now or Schedule Appointment Request Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.
You can diagnose issues with your TV and Smart Hub and run reset functions.
Settings
Support
Self Diagnosis 
You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings
Support
Self Diagnosis
Start Picture Test 
Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.
Flickering and Dimming
If your TV is flickering or dimming sporadically, you may need to disable some of the energy efficiency features.
Disable Ambient Light Detection, Power Saving Mode, or Motion Lighting.
Settings
General
Eco Solution
Ambient Light Detection
Settings
General
Eco Solution
Power Saving Mode
Settings
General
Eco Solution
Motion LightingComponent Connections/ Screen Color
If the color on your TV screen is not correct or the black and white colors are off, run Start Picture Test.
Settings
Support
Self Diagnosis
Start Picture TestIf the test results indicate that the problem is not caused by the TV, do the following:
Screen Brightness
If the colors on your TV are correct but just a little too dark or bright, try adjusting the following settings first.
Settings
Picture
Expert Settings
Backlight
Settings
Picture
Expert Settings
Contrast
Settings
Picture
Expert Settings
Brightness
Settings
Picture
Expert Settings
Sharpness
Settings
Picture
Expert Settings
Color
Settings
Picture
Expert Settings
Tint (G/R)Blurring, or Juddering
If you notice blurring or juddering on the screen, use the Auto Motion Plus Settings function to resolve the issue.
Settings
Picture
Expert Settings
Auto Motion Plus SettingsUnwanted Powering Off
If your TV appears to turn off by itself, try disabling some of the TV's energy efficiency functions.
See if Sleep Timer has been enabled. The Sleep Timer automatically turns the TV off after a specified period of time.
Settings
General
System Manager
Time
Sleep TimerIf the Sleep Timer has not been enabled, see if Auto Power Off or Off Timer has been enabled and disable it.
Settings
General
Eco Solution
Auto Power Off
Settings
General
System Manager
Time
Off TimerProblems Powering On
If you are having problems powering on your TV, there are a number of things to check before calling the service department.
Confirm that the TV's power cord is connected correctly at both ends and that the remote control is operating normally.
Make sure that the antenna cable or cable TV cable is firmly connected.
If you have a cable box or satellite box, confirm that it is plugged in and turned on.
Unable to find a Channel
If your TV is not connected to a cable box or satellite box, run Auto Program.
Settings
Broadcasting
Auto ProgramThe TV image does not look as good as it did in the store.
Store displays are tuned to a digital HD channel.
If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.Use HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a channel that is broadcasting HD content.
Settings
Broadcasting
Auto ProgramAdjust the cable box or satellite box's video output resolution to 1080i or 720p.
The picture is distorted.
The compression of video content may cause picture distortions, especially in fast moving pictures from sports programs and action movies.
If the signal reception is weak or poor, screen distortion may be visible but it is not a malfunction.
Mobile phones used close to the TV (within 3.2 ft) may cause noise on analog and digital channels.
The color is wrong or missing.
If you’re using a Component connection, make sure that the Component cables are connected to the correct jacks.
Incorrect or loose connections may cause color problems or a blank screen.
The color is poor or the picture is not bright enough.
Go to Picture and then adjust the Picture Mode, Brightness, Sharpness, and Color settings.
Settings
Picture
Picture Mode
Settings
Picture
Expert Settings
Brightness
Settings
Picture
Expert Settings
Sharpness
Settings
Picture
Expert Settings
ColorSee if Power Saving Mode has been enabled.
Settings
General
Eco Solution
Power Saving ModeTry resetting the picture.
Settings
Picture
Expert Settings
Reset PictureThere is a dotted line on the edge of the screen.
Change Picture Size Settings to 16:9 Standard.
Settings
Picture
Picture Size Settings
16:9 StandardThe picture is black and white.
If you are using AV or analog equipment, disconnect the adapter from the Component (Blue) input port on the TV and connect it to the AV (Yellow) input port.
Check whether Grayscale is set to On.
Settings
General
Accessibility
GrayscaleWhen the TV has difficulties with sound, these steps may help resolve the problem.
Testing the sound
Settings
Support
Self Diagnosis
Start Sound Test 
If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.
There is no sound or the sound is too low at maximum volume.
Check the volume control of your TV, and then check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV.
The picture is good but there is no sound.
Set Sound Output to TV Speaker.
Settings
Sound
Sound OutputIf you are using an external device, check the device’s audio output option.
For example, you may need to change your cable box’s audio option to HDMI if the box connected to your TV is using an HDMI cable.
To listen to computer sound, connect an external speaker to the computer’s audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’s power cable.
No sound is heard.
Check whether the Digital Output Audio Format is set to Dolby Digital+.
If you are using a receiver that does not support Dolby Digital Plus, you will hear no sound when you select Dolby Digital+.
Settings
Sound
Expert Setting
s Digital Output Audio Format
Dolby Digital+The speakers are making an odd sound.
Run Start Sound Test.
Settings
Support
Self Diagnosis
Start Sound TestMake sure that the audio cable is connected to the correct audio output connector on the external device.
For antenna or cable connections, check the signal information. A low signal level may cause sound distortions.
When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.
Weak or No Signal” displayed in TV mode/ cannot find channel.
Make sure the antenna cable is connected securely to the TV.
Select
Source to confirm that the correct input source has been selected.
If the TV is not connected to a cable box or satellite box, run Auto Program to search for channels.
Settings
Broadcasting
Auto ProgramThe TV is not receiving all channels.
Confirm that the coaxial cable is securely connected to the TV.
Run Start Setup or Auto Program.
Settings
General
Start Setup
Settings
Broadcasting
Auto ProgramThere are no captions with digital channels.
Go to Caption Settings and change the Caption Mode.
Settings
General
Accessibility
Caption Settings
Caption ModeSome channels may not have caption data.
The picture is distorted.
The compression of the video content may cause picture distortions.
This is especially true with fast moving pictures from sports programs and action movies. A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programs.
When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem.
The "Mode Not Supported" message appears.
Set output resolution of your PC or game console so it matches a resolution supported by the TV.
The video is OK but there is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
Note that the HDMI-to-DVI connection is only supported by the HDMI (DVI) port and this port does not transmit audio.
To listen to the computer sound, connect external speakers to the audio output connection of the computer.
When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.
The TV cannot connect to your network or apps (for Internet compatible models only).
Make sure the TV has a network connection.
Settings
General
Network
Network StatusContact your Internet service provider.
The wireless network connection failed.
Confirm your wireless modem/router is on and connected to the Internet.
The wireless network signal is too weak.
Position your wireless router, modem router, or access point in a central location.
Avoid putting it in a corner.
Use a wireless repeater to get an instant boost in your wireless signal strength.
Place the repeater halfway between your wireless router and your TV.
When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.
Schedule Recording cannot be used.
Check if there is a USB device connected to the TV.
Recording will automatically stop if the signal becomes too weak.
Check the free space on the USB device.
The function will not work if there isn't enough storage space on the USB device.
When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.
Anynet+ does not work.
Confirm that the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only.
Check if the power cord of the Anynet+ device is properly connected.
Check the cable connections of the Anynet+ device.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)Anynet+ may not function when some other functions are active, including Channel Search, Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn your TV off and on.
I want to start Anynet+.
Move the focus to the Anynet+ device at
Source, and then press the up directional button to move to Anynet+, and then press the Select button.
Check if the Anynet+ device is properly connected to the TV, and then select Anynet+ (HDMI-CEC) menu to see if Anynet+ (HDMI-CEC) is set to On.
Settings
Genera
l External Device Manager
Anynet+ (HDMI-CEC)I want to exit Anynet+.
Set Anynet+ (HDMI-CEC) to Off.
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)The message "Connecting to Anynet+ device..." or "Disconnecting from Anynet+ device" appears on the screen.
You cannot use the remote control when the TV is configuring Anynet+ or switching to a viewing mode.
Use the remote control after the TV has completed the Anynet+ configuration or has switched to a viewing mode.
The Anynet+ device won't play.
You cannot use the play function when Start Setup is in progress.
The connected device is not displayed.
Check whether the device supports Anynet+.
Anynet+ devices must be connected to the TV using an HDMI cable. Make sure the device is connected to your TV with an HDMI cable. Some HDMI cables may not support Anynet+.
Check whether the HDMI cable is properly connected.
Go to Anynet+ (HDMI-CEC) and see if Anynet+ (HDMI-CEC) has been set to On.
Settings
General
External Device Manager
Anynet+ (HDMI-CEC)Scan for Anynet+ devices again.
If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected, please scan for the device again.
The TV audio is not being played through the AV receiver.
Make sure that the AV receiver is connected to the TV's HDMI (ARC) port with an HDMI cable.
Confirm that the AV receiver is HDMI (ARC) compatible.
If the AV receiver is not HDMI (ARC) compatible, connect the TV and the AV receiver with an optical cable.
When apps aren't working, these steps may help resolve the problem.
I launched an app, but it's in English. How can I change the language?
Languages supported by the app may be different from the user interface language.
The ability to change the language depends on the service provider.
My application is not working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
When files don't play, this may help resolve the problem.
Some files can't be played.
This problem may occur with high-bitrate files.
Most files can be played back, but you might experience problems with high-bitrate files.
Initialize the settings to factory defaults.
Reset Settings
Settings
Support
Self Diagnosis
Reset
Resets Picture, Sound, Broadcasting, and all other settings, except for the network settings, to the default settings.
Reset Smart Hub
Settings
Support
Self Diagnosis
Reset Smart Hub
Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts, linked service accounts, Smart Hub service agreements, and Smart Hub applications.
Reset Picture
Settings
Picture
Expert Settings
Reset Picture
Resets current picture settings to the default settings.
Reset Sound
Settings
Sound
Expert Settings
ResetSound
Resets current sound settings to the default settings.
Use these procedures to resolve other issues that may occur.
The TV is hot.
Watching TV for an extended period of time causes the panel to generate heat.
The heat from the panel is dissipated through internal vents running along the top of the TV.
The bottom, however, may feel hot to the touch after extended use.
Children watching TV need constant adult supervision to prevent them from touching the TV.
This heat, however, is not a defect and does not affect the TV's functionality.
The picture won’t display in full screen.
HD channels will have black bars on either side of the screen when displaying upscaled SD(4:3) content.
Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV.
Adjust the picture size options on your external device or set the TV to full screen.
Settings
Picture
Picture Size Settings
Picture SizeThe "Mode Not Supported" message appears.
The output resolution of the attached device is not supported by the TV.
Check the TV's supported resolutions and adjust the external device’s output resolution accordingly.
The Captions item in the TV is grayed out.
When an external device is connected with an HDMI or Component cable, the Caption function is unavailable.
Adjust the caption setting on the external device.
The TV smells of plastic.
This smell is normal and will dissipate over time.
Signal Information under Self Diagnosis isn't activated.
Verify that the current channel is a digital channel.
Signal Information is only available for digital channels.
Settings
Support
Self Diagnosis
Signal InformationThe TV is tilted to the side.
Remove the base stand from the TV and reassemble it.
The stand is wobbly or crooked.
Make sure the indicator arrows on the stand and stand holder are properly aligned.
The remote control and/or voice control does not work.
The TV ships with protective stickers covering some of the sensors. Make sure all of the stickers have been removed.
The Broadcasting function has been deactivated.
Broadcasting is only available when the Source is set to TV.
Broadcasting cannot be accessed while you watch TV using a cable box or satellite box.
Broadcasting cannot be accessed while a recording is in progress or the Timeshift function is running.
PIP is not available.
PIP is available only when an external device is connected with an HDMI or Component cable.
Note that the function is unavailable when Smart Hub is active.
The settings are lost after minutes or every time the TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically reset every 5 minutes.
Change Usage Mode to Home Mode.
Settings
General
System Manager
Usage ModeA POP (TV’s internal banner ad) appears on the screen.
Change Usage Mode to Home Mode.
Settings
General
System Manager
Usage ModeThe TV is making a popping noise.
The expansion and contraction of the TV's outer casing may cause a popping noise.
This does not indicate a product malfunction.
The TV is safe to use.
The TV is making a humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current. Depending on the TV's brightness level, the TV may seem slightly noisier than a conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund.
The software update over the Internet has failed.
Check the network connection status.
Settings
General
Network
Network StatusIf the TV is not connected to a network, connect it to a network.
The upgrade stops if you already have the latest software version.