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19
Eliminating minor faults yourself
Before you call customer service: Please check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice
— even if the appliance is still under guarantee!
Appliance
Ice maker/Ice and water dispenser
Fault Possible cause: Remedial action
Appliance has
no refrigerating
capacity.
The display does
not illuminate.
Power failure; the fuse has been switched off;
the mains plug has not been inserted properly.
Check whether the power is on. The appliance
must be switched on. Check whether the mains
plug is secure.
The refrigerating
unit is switching on
more frequently and
for longer.
Appliance door opened frequently. Do not open the door unnecessarily.
Large amounts of fresh food have been put away. Activate the “Super freeze” function.
The ventilation openings have been covered. Remove obstructions and dirt.
The temperature
in the freezer space
is too cold.
Temperature in the freezer compartment has
been set too low.
Select a warmer temperature (see “Setting the
temperature”, page 8).
Interior light does
not function.
The bulb is defective. Replace bulb (see “Changing light bulbs”,
page 22).
Light switch is sticking. Check whether it can be moved.
You experience
unpleasant odours.
Strongly smelling food is not sealed. Cleaning the appliance. Seal strongly smelling
food (see “Odours”, page 16).
Fault Possible cause: Remedial action
No water can
be drawn, ice is
however given out.
Fault with the appliance. It is necessary to inform customer service!
Ice maker/Ice and
water dispenser
does not work.
Ice maker is not connected to the mains supply. Call customer service.
Childproof lock is activated. Swich off the childproof lock.
Ice maker does not contain any fresh water. Ensure that the water is properly connected.
If it is, call the customer service.
The freezer space temperature is too high. Check the freezer space temperature.
Reduce it where necessary.
No water or ice is
given out at the
dispenser.
Childproof lock is activated. Deactivate the lock.
Water tank fills itself up. When first used, it takes approx. 2 minutes until
the tank is filled.
The appliance or ice maker has only just been
switched on.
Approx. 24 hours is needed until ice production
starts.
A lot of ice has been taken. Approx. 24 hours is needed until the ice cube
container is filled again.
The water filter is bunged up or used. Change the water filter.
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