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15
Technical Assistance Service
When contacting our Technical Assistance Service,
please provide the product number (E-No.) and
production number (FD) of the appliance. This
information is given on the specifications plate located on
the lower section of the hob and on the label in the user
manual.
Warranty conditions
The applicable warranty conditions are those set out by
the company's representative office in the country of
purchase. Detailed information is available from retail
outlets. Proof of purchase must be presented to obtain
the benefits of the warranty.
We reserve the right to introduce changes.
Used appliances and packaging
If the ) symbol is shown on the specifications plate, bear
in mind the following instructions.
Environmentally-friendly waste
management
Unpack the appliance and dispose of the packaging by
environmentally-friendly means.
This appliance complies with European directive 2002/
96/CE on electrical and electronic equipment identified
as WEEE (waste electrical and electronic equipment).
The kitchen smells of gas. A gas tap has been left on. Turn off the taps.
Incorrect coupling of gas cylinder. Check that the coupling is sound.
Possible gas leak. Shut off the gas supply, ventilate the
premises and immediately notify an
authorised installation technician so that they
can check and certify the installation. Do not
use the appliance until you are sure that
there is no gas leak in the installation or
appliance itself.
The burner immediately
switches off after releasing
the control knob.
The control knob was not held down for
long enough.
Once the burner is on, hold the control knob
down a few seconds longer.
The grooves on the burner are dirty. Clean the grooves on the burner.
Fault Possible cause Solution
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