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18 EN
9 Troubleshooting
If RAGA is not working properly or the display
freezes, you can reset it without losing data:
How do I reset RAGA?
• Insert a pen tip or other object into the
reset hole on RAGA. Hold until the player
shuts down.
• If the reset option is unsuccessful, recover
RAGA through Philips Device Manager:
1 On your PC, launch Philips Device
Manager.
2 Enter the recovery mode:
a Switch off RAGA.
b Press and hold the volume button ,
and then, connect RAGA to your PC.
c Keep holding the button until Philips
Device Manager recognizes RAGA
and enters the recovery mode.
3 Start the recovery process:
a On Philips Device Manager, click the
Repair button. Follow the onscreen
instructions to complete the recovery
process.
b When the recovery is completed,
disconnect RAGA from your PC.
4 Restart RAGA.
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