User Manual Candy CBWD 8514D-80 8KG INT WD WHTE DR Washer Dryer

Candy CBWD 8514D-80 8KG INT WD WHTE DR Washer Dryer - Use Manual - Use Guide PDF.
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• Owner's manual - (English)

Table of contents

• INSTALLATION
• PRACTICAL TIPS
• MAINTENANCE AND CLEANING
• QUICK USER GUIDE
• CONTROLS AND PROGRAMS
• DRYING CYCLE
• AUTOMATIC WASHING/DRYING CYCLE
• TROUBLESHOOTING AND WARRANTY

User manual Washer

INSTALLATION

• Release the power chord and drain hose from the securing clip at the rear of the machine.
• Remove the 2 or 4 transportation screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1 .
• If the washing machine is built -in, unscrew the 3 or 4 transportation screws (A) and remove the 3 or 4 flat washers, rubber bungs and plastic spacer tubes (B) .
• During the removal of the screws occasionally spacer tubes fall inside the product, these can be remove by tilting the product forward and recovering them from the floor or inside the base of the machine.
• Cover the open transportation screw holes with the 2 or 4 plastic caps included in the instruction bag.

• Place the corrugated plastic sheet, found on top of the appliance during the unpacking process, into the base of the appliance as shown in figure 2 (according to the model, consider version A, B or C).

Hydraulic connections

• Connect the water hose to the water supply tap (fig. 3) only using the hose supplied with the appliance (do not reuse old hose-sets). !Some models may include one or more of the following features:
• HOT&COLD (fig. 4): water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water tap and the red one to the hot water tap. The machine can be connected to the cold water tap only: in this case, some programs may start a few minutes later.
• AQUASTOP (fig. 5): a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window “A” and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".
• AQUAPROTECT – SUPPLY TUBE WITH GUARD (fig. 6): Should water leak from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.

Setting

• The washing machine should be installed in its final position such that the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into suitable drain pipe of between 50 cm and 85 cm height above the floor using the curved drain hose support. If an under sink connection is used the drain hose must be routed above the sink overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (fig. 7).
• Level the appliance using the feet as illustrated in figure 8:
  • turn the nut clockwise to release the screw;
  • rotate the foot to raise or lower it until it touches to the floor;
  • lock the foot, screwing in the nut, until it tightens against to the bottom of the washing machine.
• Plug in the appliance.

Detergent drawer

The detergent draw is split into 3 compartments as illustrated in figure 9:

• compartment "1": for prewash detergent;
• compartment “ ”: for special additives, softeners, starch fragrances, etc.;

WARNING: only use liquid products; the washing machine is set to automatically dose additives at each cycle during the last rinse

• compartment "2": for washing detergent. A liquid detergent cup is also included IN SOME MODELS (fig. 10). To use it, place it in compartment "2". This way, liquid detergent will only enter the drum at the right time. The cup can also be used for bleach when the “Rinse” program is selected.

WARNING: some detergents are not designed for use in the dispenser drawer but are supplied with their own dispenser that is placed in the drum directly.

WARNING: installation faults are not covered by the manufacturers warranty.

PRACTICAL TIPS

Load tips

WARNING: when sorting laundry, make sure:

• have eliminated metallic objects such as hair clips, pins, coins, from laundry;
• to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;
• to have removed rollers, hooks or clips from curtains;
• to have carefully read clothing washing labels;
• to have removed any persistent stains using specific detergents.

When washing rugs, bedcovers or other heavy clothing, we recommend you avoid the spinning cycle.

To wash wool, make sure the item can be machine washed and marked by the “Pure virgin wool” symbol with the “Does not mat” or “Machine washable” label.

Helpful suggestions for the user

A guide environmentally friendly and economic use of your appliance.

Maximise The Load Size

• Achieve the best use of energy, water, detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

• For heavily soiled laundry only! SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

• Pretreat stains with stain remover or soak dried in stains in water before washing to duce the necessity of a hot wash programme. Save up to 50% energy by using a 60°C wash programme.

Before using a drying programme…

• SAVE energy and time by selecting a high spin speed to reduce the water content in laundry before using a drying programme.

Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses.

When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.

For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40°C we recommend the use of liquid detergents or detergents specifically labeled as suitable for low temperature washing

For washing wool or silk, only use detergents specifically formulated for these fabrics.

MAINTENANCE AND CLEANING

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.

Drawer cleaning

• We recommend you clean the drawer to avoid accumulating detergent and additive residue.
• To do this, extract the drawer using slight force, clean it with running water and reinsert it in its housing.
• Ensure the siphon cap is correctly refitted.

Filter cleaning

• The washing machine comes with a special filter able to trap large residue, such as buttons or coins, which could clog the drain.
• Only available on certain models: pull out the corrugated hose, remove the stopper and drain the water into a container.
• Ensure all the water has been emptied from the drum.
• Before unscrewing the filter, we recommend you place an absorbent cloth under it to keep the floor dry. A small amount of water will come out of the filter as you remove it - this is normal.
• Turn the filter counter-clockwise to the limit stop
• Remove and clean the filter; when finished, replace it turning it clockwise. The filter handle will be locked when it is not possible to turn any further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal will help refitting.
• Repeat the previous steps in reverse order to reassemble all parts.

Suggestions for moves or prolonged disuse

• Should the washing machine be stored in an unheated room for a long period of time, drain all water from tubes.
• Unplug the washing machine.
• Detach the tube from the drainage system and clip on the rear of the machine and lower it, fully draining water into a bowl.
• Secure the drain tube with the drainage system and clip on the rear of the machine when finished.
• Keep the door glass and gasket clean

The manufacturers warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve.

QUICK USER GUIDE

This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

Program selection

• Turn on the washing machine and select the required program.
• Adjust the washing temperature if necessary and press the required "option" buttons.
  • DRYING: If you would like the drying cycle to begin automatically after washing, select the programme required using the DRYING SELECTION button. Or you can finish the wash and then select the drying programme and load size.
• Press the START/PAUSE button to start washing.
• At the end of the programme, the message "End" will appear on the display or, on some models, all wash stage indicator lights will turn on.
  • Wait until the DOOR LOCKED light has gone out before opening the door.
• Turn off the washing machine. For any type of wash, see the program table and follow the operating sequence as indicated.

Technical data

• Water pressure: min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)
• Spin r.p.m.: See rating plate.
• Power input / Power current fuse amp / Supply voltage: See rating plate.

CONTROLS AND PROGRAMS

PROGRAMME selector with OFF position

When the programme selector is turned the display lights up to show the settings for the programme selected. For energy saving, at the end of the cycle or with an inactivity period, the display level contrast will decrease.

N.B.: To switch the machine off, turn the programme selector to the OFF position.

• Press the START/PAUSE button to start the selected cycle.
• Once a programme is selected the programme selector remains stationary on the selected programme till cycle ends.
• "End" will appear in the display at the end of the program and the DOOR LOCKED light will go off, it is now possible to open the door.
• Switch off the washing machine by turning the selector to OFF.

The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started.

START/PAUSE button

Close the door BEFORE selecting the button START/PAUSE.

• Press to start the selected cycle

When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working

ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE)

• Press and hold the START/PAUSE button for about 2 seconds (some indicator light and the time remaining indicator will flash, showing that the machine has been paused).
• Wait until the DOOR LOCKED light has gone out before opening the door.

Before you open the door, please check water level is below the door opening to avoid flooding.

!After you have added or removed items, close the door and press the START/PAUSE button (the programme will start from where it left off).

CANCELLING THE PROGRAMME

• To cancel the programme, set the selector to the OFF position.
• Wait 2 minutes until the safety device unlocks the door.

DELAY START button

• This button allows you to pre-programme the wash cycle to delay the start of the cycle for up to 24 hours.
• To delay the start use the following procedure:
  • Select the required programme.
  • Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero.
  • Confirm by pressing the START/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically.
• It is possible to cancel the delay start by turning the programme selector to OFF

If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.

The option buttons should be selected before pressing the START/PAUSE button. If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.

DRYING SELECTION / STEAM FUNCTION

This button allows you to choose between two different options:

• DRYING SELECTION
  • For automatic washing/drying cycle: after the selection of washing programme according to laundry type, select a degree of dryness by pressing this button. At the end of the washing programme, the selected drying cycle will start automatically.

If a washing programme is not compatible with automatic drying selected, this function will not be activated.

If you exceed the maximum dryable load of laundry indicated in the programme table, the laundry may not be dried satisfactory.

• If you want delete the selection before the programme starts, please press repeatedly the button until the lights go off or reposition the programme selector to the OFF position.
• Drying only cycle: select via the knob the desired drying programme in conjunction with your fabrics, by pressing this button it is possible to select a degree of dryness that is different to the default one (except for the wool drying programme).
• To cancel the cycle during the drying phase, please press the button for about 3 seconds

WARNING: After cancelling the drying programme, the cool down phase will begin and please wait for about 10/20 minutes before opening the door

• "End" will appear in the display at the end of the program and the DOOR LOCKED light will go off, it is now possible to open the door.

It is also possible to cancel the drying cycle by turning the programme selector to the OFF position. It is necessary to wait for the cooling phase’s end (10/20 minutes) and the DOOR LOCKED light to go off before opening the door.

• STEAM FUNCTION: After the selection of "EASY IRON" programme, select between three different intensity of steam treatments that are suitable for dry or wet clothes and according to fabric type:
• Easy Iron Synthetics/Mixed (default selection) +1 appears on the display: This programme is suitable for synthetics and mixed clothes. In the case of wet clothes (i.e. after washing) If relax creases is selected after spin the dry clothes will reach the ideal moisture level for an easy ironing. Medium time.
• Easy Iron Cotton (only a button push) +2 appears on the display: This programme is for cotton clothes. In the case of wet clothes (i.e. after washing) If relax creases is selected after spin the dry clothes will reach the ideal moisture level for an easy ironing. Medium time.
• Steam Refresh (two button pushes) +3 appears on the display: Thanks to the steam action, the cycle lets to refresh and relax clothes’ creases after use. This programme consists of a start phase in which the steam in introduced and the excess moisture is removed at the final stage to allow prompt use. This cycle is suitable for dry clothes

The function is suitable for max up to 1,5 kg load.

RAPID / STAIN LEVEL button

This button allows you to choose between two different options, depending on the selected programme:

• RAPID
  • The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated.
• STAIN LEVEL button
  • Once the programme has been selected the wash time set for that programme will be automatically shown.
  • This option allows you to choose between 3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled (can only be used on some programmes as shown in the table of programmes).

TEMPERATURE SELECTION button

• This button allows you to change the temperature of the wash cycles.
• It is not possible to raise the temperature over the maximum allowed for the programme, in order to protect the fabrics.
• If you want carry out a cold wash all the indicators must be off.

SPIN SPEED button

• By pressing this button, it is possible to reduce the maximum speed, and if you wish, the spin cycle can be cancelled.
• If the label does not indicate specific information, it is possible to use the maximum spin expected in the program

To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme.

• To reactivate the spin cycle press the button until you reach the spin speed you would like to set.
• It is possible to modify the spin speed without pausing the machine.

An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine.

KEY LOCK

• !Pressing simultaneously the buttons TEMPERATURE SELECTION and SPIN SPEED for about 3 seconds, the machine allows you to lock the keys. In this way, you can avoid making accidental or unwanted changes if a button on the display is pressed accidently during a cycle.
• The key lock can be simply cancelled by pressing the two buttons simultaneously again or turning off the appliance.

Digital Display

The display’s indicator system allows you to be constantly informed about the status of the machine.

1) DRYING SELECTION INDICATOR LIGHTS: The indicators display the degrees of dryness that can be selected by the relevant button:

• EXTRA DRY (suitable for towels, bathrobes and bulky loads).
• IRON DRY (that leaves the laundry ready for ironing).
• CUPBOARD DRY (for items that will be put away without ironing).

2) CYCLE DURATION

• When a programme is selected the display automatically shows the typical cycle duration, which can vary, depending on the options selected.
• During the initial filling phase of the cycle the machine calculates the actual cycle time needed based on the load size, content and options selected. The real time of the wash will then be displayed. This time can recaulculate during the wash depending on detergent levels and load balancing.

3) DOOR LOCKED INDICATOR LIGHT

• The indicator light is illuminated when the door is fully closed. Close the door BEFORE selecting the START/PAUSE button.
• When START/PAUSE is pressed on the machine with the door closed, the indicator will flash momentarily and then illuminate. If the door is not properly closed, the light will continue to flash for about 7 seconds, after which the start command will be automatically cancelled. In this case, close the door in the proper way and press the START/PAUSE button
• Wait until the DOOR LOCKED light has gone out before opening the door

4) Kg Detector INDICATOR LIGHT (function active only on certain programmes)

• During the first minutes of the cycle, the "Kg Detector" indicator will remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly.
• Through every wash phase "Kg Detector" allows to monitor information on the wash load in the drum and in the first minutes of the wash it:
  • adjusts the amount of water required;
  • determines the length of the wash cycle;
  • controls rinsing according to the type of fabric selected to be washed it;
  • adjusts the rhythm of drum rotation for the type of fabric being washed;
  • recognises the presence of too much soap suds, and if necessary, adjust the amount of rinse water.
  • adjusts the spin speed according to the load, thus avoiding any imbalance.

5) KEY LOCK INDICATOR LIGHT: The indicator light show that the keys are locked.

6) WASH TEMPERATURE INDICATOR LIGHTS: This shows the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off.

7) SPIN SPEED INDICATOR LIGHTS: This shows the spin speed of the selected programme, that can be reduced or omitted by the relevant button.

SMART TOUCH

This appliance is equipped with Smart Touch technology that allows you to interact, via the App, with smartphones based on Android operating system and equipped with NFC (Near Field Communication) function.

• Download on your smartphone the Candy simply-Fi App.

FUNCTIONS

The main functions available using the App are:

• Voice Assistant – A guide to help you choose the ideal cycle with only three voice inputs (clothes/fabrics, color, stain level).
• Cycles – To download and launch new washing programmes.
• Smart Care – Smart Check-up and AutoClean cycles and a troubleshooting guide.
• My Statistics – Washing statistics and tips for a more efficient use of your machine

HOW TO USE SMART TOUCH

FIRST TIME - Machine registration

• Enter the "Settings" menu of your Android smartphone and activate the NFC function inside the "Wireless & Networks" menu. Depending on the smartphone model and its Android OS version, the process of the NFC activation may be different. Refer to the smartphone manual for more details.
• Turn the knob to the Smart Touch position to enable the sensor on the dashboard.
• Open the App, create the user profile and register the appliance following the instructions on the phone display or the "Quick Guide" attached on the machine.

NEXT TIME – Regular usage

• Every time you want to manage the machine through the App, first you have to enable the Smart Touch mode by turning the knob to the Smart Touch indicator.
• Make sure you have unlocked your phone (from stand-by mode) and you have activated the NFC function; then, follow the steps mentioned earlier.
• If you want to start a washing cycle, load the laundry, the detergent and close the door.
• Select the desired function in the App (e.g.: starting a programme, the Smart Check-up cycle, update statistics, etc…).
• Follow the instructions on the phone display, KEEPING IT ON the Smart Touch logo on the machine dashboard, when requested to do so by the App.

NOTES: Place your smartphone so that the NFC antenna on its back matches the position of the Smart Touch logo on the appliance (as illustred below)

If you do not know the position of your NFC antenna, slightly move the smartphone in a circular motion over the Smart Touch logo until the App confirms the connection. In order for the data transfer to be successful, it is essential TO KEEP THE SMARTPHONE ON THE DASHBOARD DURING THESE THE FEW SECONDS OF THE PROCEDURE; a message on the device will inform about the correct outcome of the operation and advise you when it is possible to move the smartphone away.

Thick cases or metallic stickers on your smartphone could affect or prevent the transmission of data between machine and telephone. If necessary, remove them.

The replacement of some components of the smartphone (e.g. back cover, battery, etc...) with non-original ones, could result in the NFC antenna removal, preventing the full use of the App.

The management and the control of the machine via App is only possible "by proximity": it is therefore not possible to perform remote operations (e.g.: from another room; outside of the house).

DRYING CYCLE

• Drying guidance advice is general, but practical experience of using the product will help you to achieve the best drying results.
• We recommend setting a lower drying time than indicated, when first using the appliance in order to establish the degree of dryness required.
• We recommend not drying fabrics that fray easily, such as rugs or garments with a deep pile, in order to avoid air duct clogging. !We recommend that you sort the laundry by the following methods:
  • By drying care symbols, which are displayed on the clothing labels

If the fabric does not have a care label, you should assume that it is not suitable for drying.

• By size and thickness: Whenever the wash load is bigger than the drying capacity, separate the clothes according to thickness (e.g. towels from thin underwear).
• By fabric type: Cottons/linen: towels, cotton jersey, bed and table linen. Synthetics: blouses, shirts, overalls, etc. made of polyester or polyamide, as well as for cotton/synthetic mixes.

Only dry pre-spun laundry.

The correct way to dry

• Open the door.
• Fill with the laundry, not exceeding the maximum drying load indicated in the programme table. For large items (e.g. sheets) or very absorbent items (e.g. towels or jeans), it is a good idea to reduce the load.
• Close the door.
• Turn the programme dial to the more suitable drying programme for your laundry.
• The washer dryer can perform the following types of drying:
  • Dry Wool : Low temperature drying programme recommended for wool fabrics.
  • Low Heat : Low temperature drying programme recommended for mixed fabrics (synthetics/cotton) synthetic fabrics.
  • Hight Heat : High temperature drying programme recommended for cotton, terry toweling, linen, hemp fabrics, etc....
• Select the degree of dryness that you require:

By selecting the wool drying programme, it's not possible to select a degree of dryness different from the default one.

• The washer dryer will calculate the time needed for drying and the level of moisture remaining in the laundry, according to the load and drying type selected.
• Check that the tap is turned on and that the discharge hose is positioned correctly

WARNING: Do not dry articles with special padding (e.g. quilts, quilted anoraks, etc.) and very delicate fabrics. If garments are drip/dry, load less items to prevent creasing.

• Press the START/PAUSE button (the display will show the drying time remaining).

The appliance calculates the time to the end of the selected programme based upon a standard loading. During the cycle, the appliance corrects the time according to the size and composition of the load.

During the drying phase the drum will accelerate to a higher speed to distribute the load and to optimize the drying performance

• When the programme is finished the word "End" will appear on the display. After 5 minutes the appliance will go into standby mode (on certain models, the display will show two lines).
• Switch off the machine by turning the programme selector to the OFF position.
• Open the door and remove the laundry.
• Turn off the tap.

CANCELLING THE DRYING PROGRAMME

• To cancel the drying programme, press and hold the DRYING SELECTION button for about 3 seconds.

WARNING: After cancelling the drying programme, the cool down phase will begin and you must wait for about 10/20 minutes before opening the door.

In order to ensure the correct operation of the appliance, it is advisable not to interrupt the drying phase unless it is absolutely necessary

AUTOMATIC WASHING/DRYING CYCLE

You cannot exceed the maximum dryable load of laundry indicated in the programme table, otherwise the laundry will not be dried satisfactory

Washing

• Open the drawer and put in the correct amount of detergent.
• Refer to the list of washing programmes for the fabrics to be washed (e.g. very dirty cotton) and turn the selector knob to the required programme.
• Adjust the wash temperature if necessary.
• Press the option buttons (if required).
• Check that the tap is turned on and that the discharge hose is positioned correctly.

Drying

• Select the degree of dryness that you require:

By selecting the wool programme, only the default degree of dryness is available.

• Press the START/PAUSE button.
• At the end of the wash phase the display will show the drying time remaining.
• When the programme is finished the word "End" will appear on the display. After 5 minutes the appliance will go into standby mode (on certain models, the display will show two lines).
• Switch off the machine by turning the programme selector to the OFF position.
• Open the door and remove the laundry.
• Turn off the tap.

CANCELLING THE DRYING PROGRAMME

• To cancel the drying programme, press and hold the DRYING SELECTION button for about 3 seconds.

WARNING: After cancelling the drying programme, the cool down phase will begin and you must wait for about 10/20 minutes before opening the door.

In order to ensure the correct operation of the appliance, it is advisable not to interrupt the drying phase unless it is absolutely necessary.

TROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

FOR SMART TOUCH MODELS: The Candy simply-Fi app has a Smart Check-up function that allows you to confirm the functionality and status of the product at any time. To use the Candy simply-Fi app you will need an Android smartphone with NFC technology. More info can be found on the App. If the display of the machine is showing an error (by a code or blinking LEDs), you should turn on the App on your Android smartphone, with NFC on. Place your smart phone against the Smart Touch logo on the control panel. You should now be able to read the fault directory to solve the issue.

ERROR CODE FORMAT

• Models with a display: the error is shown by a number preceded by the letter “E” (example: E2 = Error 2).
• Models without display: an error is shown by a sequence of flashes of every LED. The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

1. E2 (with display) 2 flashes of the LEDs (without display)

• The machine cannot load water.
  • Make sure the water supply tap is open.
  • Make sure the water supply hose isn’t bent, kinked or trapped. Make sure the drain pipe is at the proper height (see installation section).
  • Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked.

2. E3 (with display) 3 flashes of the LEDs (without display)

• The washing machine does not drain water.
  • Make sure the filter is not clogged.
  • Make sure the drain hose isn’t bent, kinked or trapped.
  • Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink.

3. E4 (with display) 4 flashes of the LEDs (without display)

• There is too much foam and/or water.
  • Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine

4. E7 (with display) 7 flashes of the LEDs (without display)

• Door problem.
  • Make sure the door is correctly closed.
  • Make sure the clothes inside the drum are not preventing the door from closing fully.
  • If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door.

5. Any other code

• Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly

OTHER ANOMALIES

1. The washing machine does not work / start

• Make sure the product is plugged into a working supply socket.
• Make sure power is on.
• Make sure the wall socket is working, testing it with another appliance such as a lamp.
• The door may not be correctly closed: open and close it again.
• Check whether the required program was correctly selected and the start button pressed.
• Make sure the washing machine is not in pause or time delay mode.

2. Water leaked on the floor near the washing machine

• This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly.
• Make sure the front filter is correctly closed.

3. The washing machine does not spin

• The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-
  • The machine attempts to balance the load, increasing the time of spin.
  • Reduction of the speed of spin to decrease vibrations and noise.
  • The spin cycle aborting to protect the machine and load. If this is experienced remove the load de-tangle it, reload it and restart the spin program
• This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section.
• Some models include a "no spin" function: make sure it is not selected.
• Check which options are selected and their effect on the spin cycle.
• Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used

4. Strong vibrations / noises are heard during the spin cycle

• The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section.
• Make sure transport screws, rubber bungs and spacer tubes were removed.
• Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.

The use of ecological detergents without phosphates may cause the following effects:

• cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.
• white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.
• foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.
• abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry. In this case, do not re-rinse to eliminate these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner.

If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.

It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.

See other models: 7514D-80 485TBB-80 GVSW 496D-80 GVSW 485DC-80 8514DC-80