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36
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Automatic ice
maker does
notwork.
Ice maker has not been
turned on.
Switch on ice maker (refer to page25).
Water supply turned off or
not connected.
Connect water supply.
Freezer compartment not
working.
Contact Customer Care.
Water pressure too low. Check water pressure.
Water line kinked/squashed. Check water line for kinks/squashing.
Filter clogged. Water filter may need replacing.
Ice cubes stick in ice bin. Remove ice bin, loosen cubes and
remove clumped ice. Refit ice box.
Ice cubes have
odour/taste.
Unsealed packages may be
transmitting odour/taste.
Old cubes need to be discarded.
Ensure food packaging is sealed.
Interior of freezer needs
cleaning.
Ice storage bin needs to be emptied
and washed.
Clean refrigerator (refer to page29).
Poor taste from incoming
water.
Filter may need changing.
A new filter may need to be installed.
Slow ice cube
freezing.
Door may have been left ajar. Close door.
Freezer compartment too
warm.
Turn temperature to a colder setting
(refer to pages 18–23).
Wet ice/
iceclumping.
Low water pressure. Check water pressure.
Filter blocked. Replace filter (refer to page 13).
Long freezer door openings. Gently tap ice to unstick or, if large
clumps occur, empty ice bin and make
new ice.
High ambient temperature.
Ice bin left out of freezer
compartment for a length
of time.
Ice will stick together over
time.
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