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34
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local Fisher & Paykel Authorised Repairer or the Customer Care Centre.
Product parts and accessories can be purchased through Fisher & Paykel Customer Care
or online at www.fisherpaykel.com (this service is available to selected markets only).
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not
working.
Light not functioning. The LED light cannot be serviced by the
user. Contact your Fisher & Paykel Dealer
or Fisher & Paykel Authorised Repairer.
Refrigerator not working. Check refrigerator is turned on at wall.
Motor operates
for long
periods.
Hot weather. Minimise door openings to allow
temperature to stabilise.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set
too low.
See ‘Operating Instructions’ section
(pages18–23).
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean.
Storage
compartments
too warm.
Temperature setting not
correct.
See ‘Operating Instructions’ section
(pages18–23).
Frequent door openings. Minimise door openings to allow
temperature to stabilise.
Large amount of food
recentlyadded.
Food freezing
in the fridge
compartment.
Temperature setting not
correct.
See ‘Operating Instructions’ section
(pages18–23).
Food placed directly in
front of air outlets.
Move chill sensitive foods away from the
centre back of the shelves.
Unfamiliar
noises.
Cabinet not stable or level. See ‘Installation Instructions’
(pages 6–13).
Freezer is defrosting.
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