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36
EN
Symptoms Possible Cause & Solution
dE dE1 dEz dE4
DOOR ERROR
Door sensor malfunctions.
• Please call LG Electronics service centre. You can find your local LG
Electronics service centre phone number in the warranty card.
tE
CONTROL ERROR
This is a control error.
• Unplug the power plug and call for service.
LE
MOTOR LOCKED
ERROR
Over load in motor
• Let the appliance wait for 30 minutes until the motor is cooled down and
then, restart the cycle.
FE
OVERFLOW ERROR
Water overfills due to the faulty water valve.
• Close the water tap.
• Unplug the power plug.
• Call for service.
PE
PRESSURE SENSOR
ERROR
Water level sensor malfunctions.
• Close the water tap.
• Unplug the power plug.
• Call for service.
FF
FROZEN FAILURE
Is supply/drain hose or drain pump frozen?
• Supply warm water into the drum in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel.
AE
WATER LEAKAGE
Water leaks.
• Call for service.
PF
POWER FAILURE
The appliance experienced a mains power failure.
• Restart the cycle.
Noises You Might Hear
Symptoms Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound Heavy wash loads may produce a thumping sound. This is usually
normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the wash load.
Thumping sound Wash load may be out of balance.
• Pause the cycle and redistribute the load after the door unlocks.
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