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29
EN
SMART FUNCTIONS
Using LG SmartThinQ
Application
This feature is only available on the model with a
or b logo.
Before Using LG SmartThinQ
1
Check the distance between the appliance and
the wireless router (WLAN network).
• If the distance between the appliance and
the wireless router is too far, the signal
strength becomes weak. It may take a long
time to register or installation may fail.
2
Turn off the Mobile data or Cellular Data on
your smartphone.
3
Connect your smartphone to the wireless
router.
NOTE
• To verify the WLAN connection, check that
Wi-Fi f icon on the control panel is lit.
• The appliance supports 2.4 GHz WLAN
networks only. To check your network frequency,
contact your internet service provider or refer to
your wireless router manual.
• LG SmartThinQ is not responsible for any
network connection problems or any faults,
malfunctions, or errors caused by network
connection.
• If the appliance is having trouble connecting
to the WLAN network, it may be too far from
the router. Purchase a WLAN repeater (range
extender) to improve the WLAN signal strength.
• The WLAN connection may not connect or
maybe interrupted because of the home network
environment.
• The network connection may not work properly
depending on the Internet service provider.
• The surrounding wireless environment can make
the wireless network service run slowly.
• The appliance cannot be registered due to
problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
before trying again.
• If the firewall on your wireless router is enabled,
disable the firewall or add an exception to it.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do
not use special characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
and the manufacturer.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
change it to other security protocols (WPA2 is
recommended.) and register the product again.
Installing LG SmartThinQ
Search for the LG SmartThinQ application from
the Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
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