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21
AVOID SERVICE CHECKLIST
PROBLEM POSSIBLE CAUSE SOLUTION
NOISE
Rattling and
clanking noise
• Foreign objects such as coins
or safety pins may be in drum
or pump.
• Belt buckles and metal fasteners
are hitting wash drum.
• Stop washer and check drum. If noise
continues after washer is restarted,
objects may be in pump. Call your
authorized service provider.
• To prevent unnecessary noise and
damage to tub, fasten fasteners and
turn items inside out.
Thumping
sound
• Heavy wash loads may produce
a thumping sound. This is usu-
ally normal. If sound continues,
washer may be out of balance.
• Stop washer and redistribute wash load.
Vibrating noise
• Washer is not resting rmly on
oor.
• Wash load unevenly distributed
in tub.
• Move washer so it rests rmly on oor.
Adjust leveling legs. See INSTALLATION
INSTRUCTIONS for details.
• Stop washer and rearrange wash load.
OPERATING
Washer does
not start
• Washer lid is open.
• Electrical power cord may not
be plugged in or connection
may be loose.
• House fuse blown, circuit breaker
tripped, or a power outage has
occurred.
• Water supply is not turned on.
• Motor is overheated. Washer
motor will stop if it becomes
overheated.
• Close washer lid. Washer will not operate
when the lid is open.
• Make sure plug ts tightly in wall outlet.
• Reset circuit breaker or replace fuse. DO
NOT increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualied electrician. If problem is a power
outage, call local electric company.
• Turn on water supply faucets.
• Wait for the motor to cool down before
attempting to restart.
Washer won’t
spin
• Lid is not completely closed. • Close washer lid. The washer will not
operate when the lid is open.
Residue left in
drum
• Heavily soiled items. • Wipe drum with a nonabrasive house-
hold cleanser, then rinse. Shake or brush
excess dirt and sand from items before
washing.
Dryer does not
start
• Electrical power cord is not
securely plugged in or plug
may be loose.
• House fuse blown or circuit
breaker tripped.
• Thermal limiter tripped.
• Make sure the plug ts tightly in wall
outlet.
• Reset circuit breaker or replace fuse.
• Make sure electrical line is not overloaded.
• Call authorized service person for replace-
ment.
Dryer runs but
won’t heat
• If 1 of the 2 fuses in the dryer
circuit is blown, the drum
may turn but the heater will
not operate (electric models).
• Gas supply valve is not open
(gas models).
• Dryer does not have enough air
supply to support the burner
ame (gas models).
• LP gas supply tank is empty or
there has been a utility interrup-
tion of natural gas (gas models).
• Replace fuse.
• Check to make sure supply valve is
open. See INSTALLATION INSTRUCTIONS
for procedure.
• See INSTALLATION INSTRUCTIONS.
• Rell or replace tank. Dryer should heat
when utility service is restored.
Before calling for service, review this list. It may save both time and expense. The list includes
common occurrences that are not the result of defective workmanship or materials in this laun-
dry center.
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