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54 English
Troubleshooting
Troubleshooting
No Code Meaning
13
Hot & High
LEDs ash
Door lock is not working properly.
• Close the lid tightly and restart the cycle.
• If the information code remains, contact a customer service
center.
14
Hot & Mid
LEDs ash
Thermistor is not working properly.
• If the information code remains, contact a customer service
center.
15
Hot & Low
LEDs ash
The temperature of the supplied water is so high.
• Ensure that the cold water tap and the hot water tap are
connected correctly.
• If the information code remains, contact a customer service
center.
For any codes not listed above, call 1–800–726–7864 (1–800–SAMSUNG).
WA3100M_DC68-03850A-05_EN.indd 54 2019-02-14 6:21:54
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