TrenDnet TV-IP312PI Cameras User Manual

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  2

Contents

ProductOverview...........................................................................................4

Features......................................................................................................4

Hardware....................................................................................................4

AdjustableBracket..................................................................................4

PoE..........................................................................................................4

PowerPort..............................................................................................4

OutdoorReady........................................................................................4

SunVisor.................................................................................................4

Performance...............................................................................................4

3Megapixel.............................................................................................4

NightVision.............................................................................................4

SmartIR...................................................................................................4

DigitalZoom............................................................................................4

IPv6..........................................................................................................4

AdvancedPlayback.................................................................................5

D‐WDR.....................................................................................................5

Storage....................................................................................................5

FreeApps................................................................................................5

ComplimentarySoftware........................................................................5

PackageContents........................................................................................5

CameraOverview.......................................................................................6

Warnings.....................................................................................................6

Cautions......................................................................................................7

InstallationProcedure.....................................................................................7

Planforinstallationlocation...........................................................................7

Viewingangle..............................................................................................7

WeatherConditions....................................................................................8

HardwareInstallation......................................................................................8

Cabling.........................................................................................................8

Waterproofcap...........................................................................................8

Mountyourcamera....................................................................................9

SetupYourCamerawithCD..........................................................................10

AccessyourCamerawiththeWebBrowser.................................................12

Logging‐intotheCamerafortheFirstTime(Windows)...........................12

Logging‐i

ntotheCamerafortheFirstTime(OSX)..................................14

LiveView...................................................................................................19

Playback....................................................................................................20

Searchforvideorecordings..................................................................20

TimeLine...............................................................................................20

Playback................................................................................................21

Sliceimagesfromvideoplayback.........................................................21

Downloadsectionsofvideo..................................................................22

Downloadsnapshots.............................................................................22

Log.............................................................................................................23

Searchforlogs.......................................................................................23

SystemInformation...................................................................................24

SystemConfiguration....................................................................................26

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  3

DeviceSettings..........................................................................................26

UserAccounts...........................................................................................27

TimeSettings.............................................................................................27

DaylightSavings........................................................................................28

LiveViewSettings.....................................................................................29

Maintenance.............................................................................................30

NetworkSettings...........................................................................................31

TCP/IP........................................................................................................31

Port............................................................................................................32

DDNS.........................................................................................................32

PPPoE........................................................................................................33

SNMP.........................................................................................................33

802.1X.......................................................................................................35

IPAddressFilter........................................................................................35

QualityofService(QoS)............................................................................36

UPnP..........................................................................................................36

VideoSettings...............................................................................................37

VideoFormat............................................................................................37

DisplaySettings.........................................................................................38

OnScreenDisplaySettings........................................................................40

TextOverlay..............................................................................................41

PrivacyMask.............................................................................................41

VideoRecording........................................................................................42

Events............................................................................................................43

MotionDetection......................................................................................43

VideoTamper............................................................................................45

Exception...................................................................................................46

Snapshot....................................................................................................47

Email..........................................................................................................48

NetworkStorage...........................................................................................49

NetworkStorage.......................................................................................49

StorageManagement...............................................................................50

FTPServer.................................................................................................51

Regulations....................................................................................................

52

FederalCommunicationCommissionInterferenceStatement....................52

RoHS..........................................................................................................52

Europe–EUDeclarationofConformity....................................................53

LimitedWarranty..........................................................................................54



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  4

ProductOverview







TV‐IP312PI



Features

TRENDnet’sOutdoor3MPFullHD1080pPoEIRNetworkCamera,model

TV‐IP312PI,offersnightvisionupto50meters(164ft.),anIP66weather

rating,andanintegratedmountingbracket.Ultraenergyefficientadvanced

infraredcreatesamorebalancednightvisionilluminationfieldandreduces

closeobjectoverexposure.Record3MegapixelHDvideo(2048x1536)at

20fpsinaspacesavingH.264compressionformat.Manageupto32

TRENDnetcameraswithincludedcomplimentarysoftwareandmobileapps.



Hardware

AdjustableBracket

Fullyadjustableintegratedmountingbracketprovidesinstallationflexibility

PoE

SaveinstallationcostswithPoweroverEthernet(PoE)

PowerPort

Optionalpowerportfornon‐PoEinstallation

OutdoorReady

OutdoorIP66weatherrated

SunVisor

Sunvisorincreasesimagequalitythroughouttheday

Performance

3Megapixel

Record2048x1538pixelvideoat15fpsinH.264compression

NightVision

Nightvisionupto30meters(100ft.)incompletedarkness

SmartIR

DynamicIRadjustmentoptimizesnightvisibility

DigitalZoom

Digitallyzoomanywherewithintheviewingfield

IPv6

IPv6support

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  5

AdvancedPlayback

Advancedin‐cameraarchivedvideoreviewfunctionality

D‐WDR

DigitalWideDynamicRangeimprovesvideoqualityinhighcontrastlighting

environments

Storage

Sambavideosupportwithnotificationifstoragedriveisfull

FreeApps

SeelivevideoonamobiledevicewithfreeApple®andAndroid™apps

ComplimentarySoftware

Complimentarypro‐gradesoftwaretomanageupto32TRENDnetcameras

PackageContents

TV‐IP312PIpackageincludes:



TV‐IP312PI



QuickInstallationGuide



CD‐ROM(Utility,Software&User'sguide)



CameraMountinghardware

(Drilltemplate,mountingscrews,waterproofcap,torxscrewdriver)



(Optionalpoweradapternotincluded)



Ifanypackagecontentismissingordamaged,pleasecontacttheretailstore,online

retailer,orreseller/distributorfromwhichtheproductwaspurchased.

DrillingTemplate MountingScrews

NetworkCable

WaterproofAccessories

TorxScrewDriver

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  6

CameraOverview





OptionalPower

Connector

ThismodelisdesignedtopowerbyPoE.Fornon‐PoEuser,

please connects the power adapter (12VDC1A sold

separately)tocamera.

Ethernet/PoE

Port

Plugthenetworkcabletoconnecttosupplypowertothe

cameraifusingnon‐PoEconnection.

Mounting

Hardware

Adjustthescrewstofitthemountingposition

IP66Housing HousingisratedwithIP66.

IRSensor Detectthelightsource.

IRLEDs TheIRLEDswillbeonwhenthesensordetectlowlight

source.

Adjustable Sun

Visor

Adjustablesunvisortopreventdirectsuntothecamera.

Warnings

Seriousinjuryordeathmaybecausedifanyofthesewarningsareneglected. 

Followthesesafetyguardstopreventseriousinjuryordeath.

• If using the power adapter, please choose the power adapter that

meetsthesafetyextralowvoltage(SELV)standardorIEC60950‐1and

LimitedPowerSourcestandard.

• Iftheproductdoesnotworkproperly,pleasecontactyourdealeror

thenearestservicecenter.Neverattempttodisassemblethecamera

yourself. Disassembling the product will void the warranty and may

causeharmorinjury.

• Toreducetheriskoffireorelectricalshock,donotexposethisproduct

torainorwater.

• The installation should be done by a qualified service person and

shouldconformtoallconstructionandelectricregulationsandother

localcodes.

Sensor

LEDs

Adjustable

Sun Visor

IP66

Housing

Mounting

Hardware

Optional

Power

Connector

Ethernet/PoE

Port

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  7

Cautions

Injuryorequipmentdamagemaybecausedifanyofthesecautions are

neglected.Followtheseprecautionstopreventpotentialinjuryormaterial

damage.

• MakesurethepowersupplyvoltageiscorrectbeforeusingtheCamera.

• Donotdropthecameraorsubjecttophysicalshock.

• Donottouchsensormoduleswithfingers.Ifcleaningisnecessary,use

acleanclothwithabitofethanolandwipeitgently.Ifthecamerawill

notbe usedfor anextendedperiod oftime, puton thelens capto

protectthesensorfromdirt.

• DonotaimthecameralensatthestronglightsuchastheSunoran

incandescentlamp.Stronglightcandamagethecamerasensor.

• Thesensormaybeburnedoutbyalaserbeam,sowhenanylaser

equipmentisbeingused,makesurethatthesurfaceofthesensorwill

notbeexposedtothelaserbeam.

• Donotplacethecamerainextremelyhot,coldtemperatures(the

operating temperature should be between ‐10°C to 60°C), dusty or

damp environment, and do not expose it to high electromagnetic

radiation.

• Toavoidheataccumulation,goodventilationisrequiredforaproper

operatingenvironment.

• Keepoutofwaterandanyliquid.

• Whileshipping,thecamerashouldbepackedinitsoriginalpacking.

InstallationProcedure

There are number of factors involved in a successful camera installation.

Followthesuggestedinstallationstepsandgothroughthechecklists.This

guidewillhelpyoumakeyourcamerainstallationsmoothlyandeasily.



Planforinstallationlocation

Viewingangle

TheTV‐IP312PIisabulletcamerawithafocusedviewingangle(70horizontal)

thatprovidesnon‐distortedanddetailedimages.Choosethelocationwhere

hasgoodangletoshoottheimageyouexpecttosee.Themotiondetection

areashouldalsobeconsideredwheninstallingthecamera.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  8

WeatherConditions

TheTV‐IP312PIisasmallbulletcamera,whichfitsmostinstallationsindoor

andoutdoor. Thecameracanworkunderawiderangeofweatherconditions.

Forsevereweatherconditions,acamerahousingwithtemperature and

moisture control is recommended. Using the camera in milder weather

conditionswillhelpextendthecamera’sproductlifeandpreservethequality

ofthevideoimage.



• Moisture:Avoiddampormoistenvironmentswheneveryoucan.The

TV‐IP312PIis an IP66grade water proof camera, and it will work in

moist environments. However, rain may affect the picture quality,

especiallyatnight,watermayreflectthelightfromtheinfra‐red

illuminationanddegradepicturequality.

• Temperature:TV‐IP312PIworkswithinaspecifiedtemperaturerange.

Areaswithseveretemperaturesshouldbeavoidedwheninstallingthe

camera.It’srecommendedthatyouuseanenclosurewithaheaterand

blower if you plan on using this camera outside of the specified

temperaturerange.

• Sunlight:Avoiddirectsunlightexposure.Directsunlightwilldamage

theimagesensor.Ifsunlightisnecessaryforyourviewingpurposes,

provideprotectionfortheimagesensor.

• Lighting:Considerinstallingyourcamerafacesthesamedirectionof

thelightsources.Shootingimageswithtop‐downpositionoutdooror

nexttotheexistinglightsourcearegoodchoices.Avoidthelightsource

ifitcreatesashadethatdarkenstheviewingarea.

HardwareInstallation

Cabling

It’s recommended that the wiring the cable in your home or office by a

professional.Ifyoualreadyhavethecabledeployed,makesurethecableand

theconnectorsmeetthecategory5Ethernetcablestandards.Atleast2pairs

oftwistedlinesarerequiredforpoweranddata.Poorcablequalitymaycause

unexpectedproblems.Testingyourcableorrunninganewcableissuggested

fornewcamerainstallation.

Waterproofcap

TheTV‐IP312PIitselfisIP66gradewater anddustproof.Thereisasetof

networkcablewaterproofcapsthatcomeswiththepackageaswell.Run

yourcablegoingthroughtheaccessories,andthencrimpthecablewithan

RJ45module.Pluginthenetworkcableandthentightenthewaterproofcap

topreventwaterrunningintocamerathroughthecable.



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Mountyourcamera

1. Loosenthelockingboltsandmanuallypositionthecameraasdesired.



2. Placetheprovideddrilltemplateonthewallorceiling.



3. Drillholesfortheprovidedscrewanchorsateachmarkedpositiononthe

template.Makesurethedrillbitmatchesthesizeoftheprovidedscrew

anchors.

4. Ifthecamerawirewillbeinstalledthroughthebasedplateoftheunit,skipto

step6.Ifthewiringwillberoutedthoughthewall,drillaholeforthecable.

5. Passthecamera’scablesthroughthehole.

6. Connectthenetworkcabletothecamera.

7. Inserttheprovidedscrewanchorsintothepilotholes.

8. Alignthemountingbracketwiththescrewanchors,andthenusethe

providedscrewstosecurethecameratothemountingsurface.



9. PowerupthecamerabyconnectingtheotherendofthecabletoaPoE

switchorinjectoronyournetwork.

10. Loosenthescrewsandrotatethecollartofinalangle,thenthescrews.



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SetupYourCamerawithCD

1. InserttheInstallationCD‐ROMintoyourcomputer’sCD‐ROMdriveto

initiatetheAuto‐Runprogram.Chooseyourpreferredlanguageandthen

clicktheInstallCameraUtility.



2. InstalltheCameraUtilityasinstructed





3. Last,clickNexttofinishtheinstallation.



4. ThiswillalsorequireyoutoInstallWinPcapprogramifyoudon’thave

thisinstalledbefore,pleasefollowtheonscreenInstructionstoInstallIt.



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5. RestartthecomputeraftertheInstallation.



6. Afterthecomputerhasrestarted,doubleclickontheCameraUtilityicon

tolaunchtheprogram.



7. Findthecamerayouwouldliketoaccessandconfigurethendoubleclick

ontheIPaddress.





8. ContinuetothenextsectionAccessyourCamerawiththeWeb

Browserfordetailconfigurationsofthecamera.



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AccessyourCamerawiththeWebBrowser

Logging‐intotheCamerafortheFirstTime(Windows)

1. FindthecamerafromtheUtilityanddoubleclickontheIPaddressto

openthebrowser.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

thecamera.



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4. Downloadtheplug‐intoyourcomputerandthenandcloseyourbrowser.

Launchtheplug‐ininstallationtoinstalltheplug‐in.



5. Permission request may show up depends on the Internet security

settingsonyourcomputer.ClickYestoinstalltheplug‐in.



6. ClickNexttoinstalltheplug‐in.



7. ClickFinishtofinishtheinstallation.



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8. Openthebrowserandloginagain.Entertheusernameadminandnew

passwordagaintostartsecuredsession.



9. Refresh the browser and the Live View page will show up and begin

streamingvideo.



Logging‐intotheCamerafortheFirstTime(OSX)

1. Openthewebbrowseronyourcomputer.Intheaddressbar,enterthe

default IP address of the camera 192.168.10.30.  If the camera is

connectedtoarouter/network,pleaseusetheWindowsCameraUtility

tofindtheexactIPaddress.



2. ActivatetheadminUserAccountbyenteringyourdesiredpassword,and

thenclickOK.



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3. The camera management page will detect if you installed the camera

videostreamingplug‐inornot.Clickthelinktodownloadtheplug‐infrom

theTV‐IP312PIcamera.

Note:Internetconnectionisrequiredtodownloadtheplug‐in.Ifyoudonothave

Internetaccess,youcanfindtheplug‐inontheCDcomeswiththepackageunder

/Macfolder.



4. Quityour browsercompletely bycommand‐Click onthe browsericon

andthenclickQuitbeforeinstallingtheplug‐in.



5. GototheFinderandnavigatetotheDownloadfolder.Command‐Click

theWebComponents.pkgandthenclickOpen.(Ifyouareinstalltheplug‐

infromtheCD,justbrowseto/Macfolderanddoubleclickthe

WebComponents.pkgfile.)



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6. ClickOpentostartinstallation.



7. ClickContinuetoinstalltheplug‐in.



8. Selectadestinationtoinstalltheplug‐in.ThenclickContinue.



9. UsethedefaultlocationandclickInstall.



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10. EnteryourpasswordandclickInstallSoftware



11. Installationwillprocessautomatically.



12. ClickClosetoexittheinstallation.



13. OpenthebrowserandloginagainwiththedefaultIP192.168.10.30or

theIPthatwasdynamicallyassignedbyyourrouter.



14. Enteryourusernameandpassword,thenclickLogin



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15. ClickTrust(You’llhavetodothisagainwhenyourcamerachangestoa

newIPaddress.)



16. TheLiveViewpageshowsupandthevideostartstostream.



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LiveView







Snapshot

Clickthisicontotakeavideosnapshot.

Afteryoulog‐inintothecameramanagementpage,you’llseetheLiveViewpage.



Zoom

Clickoncetoenablezoom.When

enabled,clickanddragtheareaonthe

picture to zoom in. Right click to

resume 100% zoom. Click the icon

again to disable zoom. The zoom

functionworks

infullscreenmodeas

well.



Recording

Click once to start recording. Click it

againtostoprecording.Thestatusbar

willindicateifitisinrecordingstateor

not.



VideoStream

TV‐IP312PI has two video streams:

H.264andMJPEG.Switchtoviewthe

differentvideostreamsbyclickingthis

icon.

FullScreenMode

Clickthepicturetoviewinfullscreen

mode. Double click again or press

escapekeyonyourkeyboardtoexit

fullscreenmode.

StatusBar

Thestatusbarshowsthestatusyou

are at, including enabled the zoom,

recording video, and successfully

takingasnapshot.

WherecanIfindsavedfiles?

Videos and snapshots captured from

LiveViewwillsavetoyourcomputer.

SeeLiveViewSettingsonpage29for

details.

TRENDnetUser’sGuide  TV‐IP312PI

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Playback

Youcanplaybackthevideorecordingonthenetworkstorageanddownload

thevideoclipandsnapshotstoyourlocalcomputer.(See

NetworkStorageonpage48tosetupthestorage.)



Searchforvideorecordings

Clickthedateselection,andthenchooseadateasthedaterangeofsearching.

ClickSearchtostartsearching.



TimeLine

Thereisaplaybackheadinthecenterofthetimelinerepresentedinayellow

verticalline. Tolook for aspecificvideo recording,move thetime line by

clickinganddragging it. If therecordingis short, zoom in by clicking 



button.Click



tozoomoutthetimescale.Ifyouknowtheexacttimeof

thedayyouarelookingfor,click



thenenterthetimeyouwanttoplayback.

Different types of recordings are identified differently. The scheduled

recordingsaremarkedinblue,andtherecordingstriggeredbymotion

detectionaremarkedinred.



Clickanddragthetimelinetomoveyourtimemanually.



Clickthisbuttontozoominthescale



Clickthisbuttontozoomoutofthescale



Clickthisbuttontospecifyaspecifictimeoftheday.

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thenclick toconfirmselectionandthenclickXtoclose

thisdialogbox.



 



Playback

Useplaybackcontrolstoplaybackthevideorecording.



Clickthisbuttontoplaythevideo.



Clickthisbuttontopausevideoplayback.



Clickthisbuttontostopplayback.



Clickthisbuttonincreaseplaybackspeed*.



Clickthisbuttondecreaseplaybackspeed*.



Clicktoplaybackvideoframebyframe.Clickagainfor

thenext

ame

�



*Note:Thereare5stepsofplaybackspeedyoucanchoosefrom:1/4,1/2,1,2,and

4timesoforiginalspeed.



Sliceimagesfromvideoplayback

Youcantakesnapshotsfromplaybackvideoormakenewvideoclipsfrom

thevideoyouareplayingback.







Clickthisbuttontoenablezoom.Thenclickanddragon

thevideotodefinetheareayouwanttozoomin.Click

againtogetbackto100%zoom.



Doubleclicktoshowvideoinfullscreenandpress



onkeyboardtoexitfullscreenmode.



Clickthisbuttontodisablezoom.



Clickthisbuttontotakeasnapshotofcurrentplayback.



Clickthisbuttontostartclippingavideofromplayback.



Clickthisbuttontostopclippingavideofromplayback.



WherecanIfindsavedfiles?

TRENDnetUser’sGuide  TV‐IP312PI

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VideosandsnapshotscapturedfromPlaybackwillbesavedtoyourcomputer

See

LiveViewSettingsonpage29fordetails.









Downloadsectionsofvideo

Tosavecompletevideosectionsorsnapshots,youcandownloadthefiles

directly.



Click buttontodownloadvideosections.



Checkthetimeoftherecording,selectthevideosyouwanttodownload,and

thenclickDownload.





Downloadsnapshots



Click buttontolistsnapshotstodownload



Select the type of event that triggered the snapshots.

ChoosetheStartTimeandEndTime.Then,clickSearch

tofindthesnapshotlist.Checkthetimeofthesnapshot,

TRENDnetUser’sGuide  TV‐IP312PI

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and then select the snapshots you want to download,

thenclickDownload.



WherecanIfindsavedfiles?

VideosandsnapshotscapturedfromPlaybackwillbesavedtoyourcomputer

See

LiveViewSettingsonpage29fordetails.



Log

The log of the TV‐IP312PI will be saved on the network storage.Youcan

searchtherelevantrecordsandsavetoyourlocalcomputer.(See

NetworkStorageonpage48tosetupthestorage.)



Searchforlogs

ClickthetypeoflogandthentheStartTimeandEndTime.ClickSearchto

startsearching.



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  24



ClickFirstPage,PrevPage,NextPage,andLastPagetoshowthelogs.Click

SaveLogtosavethelogstoyourcomputer.



WherecanIfindsavedfiles?

VideosandsnapshotscapturedfromPlaybackwillbesavedtoyourcomputer

See

LiveViewSettingsonpage29fordetails.







SystemInformation

System Information page shows the TV‐IP312PI’s basic information. Click

SystemthenclickSystemInfotoshowthepage.



BasicInformation

DeviceName: Humanreadabledevicenameforeasy

identification.

FirmwareVersion: Firmwareversion

MACAddress: TheMACaddressofEthernetInterface

SystemTime: Thesystemtimesetupinthecamera.Keepingthis

timecorrectisimportantforrecording,scheduled

controlandloggingaccurately.

NetworkInformation

IPAddress: IPaddressoftheTV‐IP312PI

SubnetMask: NetworkrangeofIPaddress

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  25

DefaultGateway: ThedefaultroutegoingfromtheTV‐IP312PI

subnet.

PrimaryDNS: PrimaryDNSserveraddress

SecondaryDNS: SecondaryDNSserveraddress



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  26

SystemConfiguration

DeviceSettings

Setupyourcameranameandlocationforeasyidentification.This camera

namewillalsoberecognizedbyothernetworkcamerasoftwareasthename

ofthiscamera.OSD,OnScreenDisplay,cameranameisreferring to this

settingaswell.



Names

CameraName:

Nameofthecamera. Thecameranamesetup

herecanbediscoveredbyothernetworkcamera

softwareandOSD,OnScreenDisplay.Thedefault

cameranameisthemodelnumber:TV‐IP312PI

Location: Labelwhereyouinstalledthiscameraforreference



Authentication

RTSP: TV‐IP312PI’svideostreamcanbeaccessedwith

RTSP,RealTimeStreamingProtocol.Onlythe

administratoranduserscanviewthisvideostream

Un‐checkingthisboxwillalloweveryoneaccesstothisvideo

streamwithoutauthentication.Default:Checked.

HTTP: TV‐IP312PIcanbeaccessedviapasswordprotectedweb

managementinterface. Un‐checkingthisboxwillallow

anyonetoaccessthiscameraandchangeitssettings.



Service

Enable

SSH:

TV‐IP312PIembeddedSSHserviceformultiplecamera

controlforsystemdeveloper.Default:disabled.

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  27

UserAccounts

Youcansetupupto16useraccountstoaccessthecamera’svideostream

withawebbrowserorrealtimevideostream(RTSP).Onlyoneadministrator

accountcanbesetuptoconfiguretheTV‐IP312PIandcannotbedeleted.



UserAccounts

Add: ClickAddbuttontoaddoneuseraccount

Modify: Tochangeauser’snameandpassword,highlighttheuserby

clickingonit.Then,clickModifybutton.Youcanchangethe

user’snameandpassword.Youcanalsochangethe

administrator’spasswordhere.But,theadministrator’sname

isfixed,youcannotchangethat.



ClickOKtosavethechanges.

TimeSettings

Theaccuracyofthesystemclockisimportantforschedulingandaccurate

logging. You can synchronize the system time with your computer, or

automaticallycheckthetimeaccuracywithanetworktimeserver (NTP

server).



AutomaticUpdate

NTP

Server:

Specifyatimeserver(NTPserver)tosynchronizewith.

(e.g.pool.ntp.org)

Interval: ThetimeintervalthattheTV‐IP312PIwillsynchronizethetime

withNTPserver.Default:1440minutes(24hours)

ClickSavetosavethechanges





TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  28



ManualTimeSync

DeviceTime: Thesystemtimeofthiscamera.

SetTime: Click the calendar icon and manually select the date.

Check the Sync. with computer timetocopythetime

fromyourcomputer.

ClickSavetosavethechanges



DaylightSavings

Setupdaylightsavings.



AutomaticUpdate

EnableDST: Checkthisboxifyourtimezonehasdaylightsavings.

StartTime: Enterthedatethatdaylightsavingsstarts

EndTime: Enterthedatethatdaylightsavingsends

DSTBias Enter how much time the daylight saving adjusted by

daylightsavings.

ClickSavetosavethechanges



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  29

LiveViewSettings

Setuptheliveviewvideoquality,filesizeandfilesavingdirectories.





LiveViewParameters

LiveView

Buffer:

Configurethebuffersizeforliveviewvideostream.With

low buffer size setting, you can get real‐time video

stream,butthevideomaybestopandgoifthenetwork

iscongested.Withhighbuffersetting,youcanhave

smoothvideostreaming,but the videoisdelayedfrom

the time happening. Medium size can have moderate

videostreamsmoothnessandtimedelay.



RecordFileSettings

Recordfilesize: Thissizeofliveviewvideorecording.Youcanchoose

256MB,512MB,or1GBafile.Smallerfilesizeisgood

formanyshortrecordings.

Saverecord

filesto:

By default, files will be saved under the folder with

your user name, under the subdirectory

TRENDnet/RecordFiles.ClickBrowseandthenchoose

a new destination if you want to save the file

somewhereelse.

Save

downloaded

filesto:

By default, files will be saved under the folder with

your user name, under the subdirectory

TRENDnet/DownloadFiles. Click Browse and then

chooseanewdestinationifyouwanttosavethefile

somewhereelse.



PictureandClipSettings

Savesnapshots

liveviewto:

By default, files will be saved under the folder with

your user name, under the subdirectory

TRENDnet/SnapshotFiles. Click Browse and then

chooseanewdestinationifyouwanttosavethefile

somewhereelse.

Savesnapshots

whenplayback

to:

By default, files will be saved under the folder with

your user name, under the subdirectory

TRENDnet/PlaybackPics. Click Browse and then

chooseanewdestinationifyouwanttosavethefile

somewhereelse.

Saveclipsto: Bydefault, files will be saved under the folder with

your user name, under the subdirectory

TRENDnet/PlaybackFiles. Click Browse and then

chooseanewdestinationifyouwanttosavethefile

somewhereelse.

ClickSavetosavethechanges



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  30

Maintenance

Youcanrestart,loadcamerasettingsandupgradethecamerafirmwareon

thispage.



Reboot

Reboot: Clickthisbuttontorebootthiscamera.



Reset

Reset: Resetallcameraparameters,excepttheIPparameters

anduserinformation.

Default: Loadcompletefactorydefaulttothecamera.

ImportConfig.File

ConfigFile: Toloadpreviouslysavedsettings,clickBrowsetofindthe

configurationfileandthenclickImport.

Status: Showsthestatusinloadingconfigurationfile.



ExportConfig.File

Export: ClickExporttodownloadconfigurationfile.Thefilewill

bedownloadedtotheDownloadfolderbydefault.



RemoteUpgrade

Firmware: Click Browse to find the latest firmware and then click

Upgrade.

Status: Showsthestatusinfirmwareupgrade.

TRENDnet may periodically release firmware upgrades that might add

featuresorfixproblemsassociatedwithyourTRENDnetmodelandversion.

Tofindoutifthereisafirmwareupgradeavailableforyourdevice,please

checkyourTRENDnetmodelandversionusingthelink.

http://www.trendnet.com/downloads/

1. Ifafirmwareupgradeisavailable,downloadthefirmwaretoyour

computer.

2. Unzipthefiletoafolderonyourcomputer.

3. Readthefirmwareupgradeinstructionforspecificversionupdate

information.

4. LogintotheTV‐IP312PI.

5. GettingtothisMaintenancepagetoupgradefirmware.





TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  31

NetworkSettings

TCP/IP

SetupyourbasicIPv4andIPv6networksettingsonthispage.



NetworkInterface

MACAddress: Clickthisbuttontorebootthiscamera.

Duplexand

Speed:

Choose one of the Ethernet duplex and speed to

matchyournetwork.Default:auto.

MTU:

Maximumtransmissionunit.Themaximumfieldsize

intheEthernetpacket.

PrimaryDNS: EnteryourfirstIPv4orIPv6DNSserveraddress

SecondaryDNS: EnteryoursecondIPv4orIPv6DNSserveraddress



IPv4

DHCP: CheckthisboxiftheIPaddressisassignedbyDHCP

server.

IPv4Address: TheIPv4dynamicorstaticaddress

SubnetMask: Networkrangeofthesubnet

DefaultGateway: ThedefaultroutegoingfurtherfromTV‐IP312PIIPv4

subnet



IPv6

IPv6Mode: ChooseManual,DHCP,orRouteAdvertisement.Click

View Route Advertisement to find a route

advertisement.

IPv6Address: IPv6addressofTV‐IP312PI

PrefixLength: Lengthofnetworkprefix

Default

Gateway:

ThedefaultroutegoingfurtherfromTV‐IP312PIIPv6

subnet



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  32

Port

YoucanchangetheserviceportnumbersofTV‐IP312PIandenable/disable

RTSPorHTTPSservices.



PortNumbers

HTTPPort: Thedefaultwebaccessport.Youcanchangetheport

number. However, you cannot disable the web

service.Thedefaultportnumberis80.

RTSPPort: The Real‐Time Streaming Protocol port for video

streaming. You can change the port number or

disabletheservicebyuncheckthebox.Thedefault

portnumberis554.

HTTPSPort: Thesecured webservice port. Youcan change the

port number, or you can disable the service by

uncheckthebox.Thedefaultportnumberis443.

ClickSavetosavethechanges





DDNS

DynamicDomainNameService,DDNS,allowsyoutofindyourcamerafrom

theInternetwithaneasytorememberdomainname.



DDNS

EnableDDNS: CheckthisboxtoenableDDNSService.

DDNSType: SelectaDDNSserviceprovider.

ServerAddress:

EntertheDDNSserveraddress.

Domain: Enteryourregistereddomain/hostnameonselected

DDNSservice.

UserName:

Entertheaccountname.

Password: Enterthepassword.

Confirm: Enterthepasswordagain.

ClickSavetosavethechanges



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PPPoE

Setup PPPoE (ADSL) connection to connect your camera with your ISP,

InternetServiceProvider.



PPPoE(ADSL)

EnablePPPoE: CheckthisboxtoenablePPPoEconnection.

DynamicIP: TheIPaddressassignedbyISP

UserName:

Entertheaccountname.

Password:

Enterthepassword.

Confirm:

Enterthepasswordagain.

ClickSavetosavethechanges



SNMP

SNMPSettingsallowsyoutoassignthecontactdetails,location,community

nameandtrapsettingsofSNMP.Thisisanetworkingmanagementprotocol

usedto monitornetwork‐attached devices.SNMPallows messages(called

protocoldataunits)tobesenttovariouspartsofanetwork.Uponreceiving

thesemessages,SNMPcompatibledevices(calledagents)returndatastored

intheirManagementInformationBases.



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SNMPV1/V2

EnableSNMPv1: CheckthisboxtoenableSNMPv1management.

EnableSNMPv2c: CheckthisboxtoenableSNMPv2cmanagement.

ReadSNMP

Community:

SpecifythepasswordtoaccesstheSNMP

communityforreadonlyaccess.

WriteSNMP

Community:

SpecifythepasswordforaccesstotheSNMP

communitywithread/writeaccess.

TrapAddress: SpecifytheIPaddressfortheSNMPtrap

community.

TrapPort: SpecifytheportnumberfortheSNMPtrap

community.

TrapCommunity: SpecifythenameofSNMPtrapcommunity.



SNMPV3

EnableSNMPv3: CheckthisboxtoenableSNMPv3management.

ReadUserName: SNMPv3memberusername.

SecurityLevel: Chooseoneofthesecuritylevels.



Authentication

Algorithm:

Choosetheauthenticationmethodtoverifythe

sourceofinformation:MD5orSHA.

Authentication

Password:

Specifytheauthenticationpasswordbetween8to

32letters.

Private‐key

Algorithm:

ChoosetheprivacykeytoencryptSNMPmessages:

DESorAES.

Private‐key

Password:

Specifytheprivacykeybetween8to32letters.

WriteUser

Name:

SNMPv3managerusername.

SecurityLevel: Chooseoneofthesecuritylevels.



Authentication

Algorithm:

Choose the authentication method to verify the

sourceofinformation:MD5orSHA.

Authentication

Password:

Specifytheauthenticationpasswordbetween8to32

letters.

Private‐key

Algorithm:

ChoosetheprivacykeytoencryptSNMPmessages:

DESorAES.

Private‐key

Password:

Specifytheprivacykeybetween8to32letters.



SNMPOtherSettings

SNMPPort: SNMPserviceportnumber.

ClickSavetosavethechanges



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802.1X

Setup802.1Xforremoteauthenticationservice.



802.1XAuthentication

EnableIEEE

802.1X:

Check this box to enable 802.1X authentication

service.

EAPOLversion: Extensible Authentication Protocol (EAP) over LAN

(EAPoL).Chooseversion1or2.Thisversionnumber

hastomatchtoyour802.1XserviceEAPOLversion.

UserName:

Entertheaccountname.

Password:

Enterthepassword.

Confirm:

Enterthepasswordagain.

ClickSavetosavethechanges



IPAddressFilter

Setupalistofclientsallowonlytheclientsonthelisttoaccessthiscamera

ortorejectclientsonthelistfromaccessthiscamera.



IPAddressFilter

EnableIP

AddressFilter:

CheckthisboxtoenableIPaddressfilteringservice.

IPAddressFilter

Type:

Choose Deny to ban the listed IP addresses or

Allowedtoallowlistedhosttoaccessthiscamera.

Add: ClickAddtoaddauseraccount

Modify: Tomodifyanentryonthelist,highlighttheentryby

clickingonit.Then,clicktheModifybutton.



EntertheIPaddressthenclickOK

Delete: Todeleteanentryonthelist,highlighttheentryby

clickingonit.Then,clickDelete

Clear: Toclearallentries,clickClear

ClickSavetosavethechanges



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QualityofService(QoS)

Setup traffic prioritization tags the video packets to go through network

switchesandrouterswithassignedpriority.YoucansettheDifferentiated

ServicesCodePoint(DSCP)bitsonoutgoingdatastreams.TheQoScapable

networkdevicewillforwarddifferentdataindifferentpriorities.Themeaning

ofthevalueisdifferentindifferentDiffServdomains.Consultyournetwork

managerforthesetupdetails.



IPAddressFilter

Video/Audio

DSCP:

EnterVideo/AudioDSCP.Default:0.

Event/Alarm

DSCP:

EnterEvent/AlarmDSCP.Default:0.

Management

DSCP:

EnterManagementDSCP.Default:0.

ClickSavetosavethechanges



UPnP

Universal Plug‐and‐Play is a device discovery protocol set. It allows your

cameratoeasilybefound,forexample,onaWindowsoperationsystem.



UPnP

EnableUPnP: CheckthisboxtoenableUPnPconnection.

FriendlyName: Thenamethatwillbeappearedwhensearched.



PortMapping

EnablePort

Mapping:

CheckthisboxtoenableUPnPconnection.

PortMapping

Mode:

ChooseManualorAutoportmapping.

ExternalPort:

Choosetheportnumberformapping.

ClickSavetosavethechanges

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VideoSettings

VideoFormat

Adjusttheformatofvideo.



VideoEncoding: Choosethevideostreamyouwanttomodify.

H.264andMJPEGvideosarealwaysstreamingand

canbeconfiguredseparately



Resolution: H.264



MJPEG



BitrateType: Choosebetweenvariablebitrateorconstantbit

rateforvideocompression.Thedefaultisvariable

rate.

VideoQuality: Choosethevideoquality.Thedefaultismedium

quality.



FrameRate: Choosethecapturingframerate.Thedefaultvalue

is30framespersecond.Reducetheframerateto

reducethecapturefilesize.

Max.Bitrate: Choosethemaximumvideosamplingbitrate.

Default:4096

IFrameInterval AnIFrameisaframethatrecordsacomplete

picture.FramesbetweenIframes,(PframeorB

frame)onlyrecordstheimagedifferencesbetween

twoframes.ChoosetheIFrameIntervalhere.The

defaultis60.

ClickSavetosavethechanges



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DisplaySettings

Adjustvideoimagequality,lightness,andcolorsettingshere.



Brightness: Usethesliderorenteranumber(0‐100)toadjustthe

imagebrightness.Default:50

Contrast: Usethesliderorenteranumber(0‐100)toadjustthe

imagecontrast.Default:50

Saturation: Usethesliderorenteranumber(0‐100)toadjustthe

colorsaturation.Thegreaternumbermeansthecolor

willbemoresaturated.Default:50

Hue: Usethesliderorenteranumber(0‐100)toadjustthe

colorshade.Default:50

Sharpness: Usethesliderorenteranumber(0‐100)toadjustthe

imagesharpness.Default:50



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Lightsensitivities

SmartIR: SmartIRcanadjustthestrengthofinfraredlightsat

nightdependingonthedistanceofanobjectto

maintainthemaximumIRlightdistanceandwhile

maintainingaclearpicturewhenobjectiscloseby.

Default:On.

Max.Exposure

Time:

Adjustthisvalueforexposuretimefor

eachpicture.Youcanchooseavalue

between1/3secondto1/100,000

second.Thedefaultvalueis1/30second

exposuretimeforeachpicture.

VideoStandard: Thisisthebasefrequencyforthevideorefreshrate.It

isrecommendedtosettothesamefrequencyofyour

localvideostandard(NTSC:60,PAL:50).Default:

60Hz.

Day/Night

Switch:

Choosewhetheryouwantthe

cameratobesettothedaymode

(colorvideo)ornightmode(IR

enhancedblack/whitevideo).You

canmanuallysetittodaymodeor

nightmode,adjustbylighting

(Auto),orpre‐defineschedule.



Auto:

SwitchTime:Thetimedelayedtoswitchbetween

modes.Longerswitchtimecanpreventunnecessary

modeflippingifanobjectisblockingthelightsource

temporarily.Range:5‐120seconds,default:5

seconds.



Schedule:

Usequickselectionorenterthetimedownbelow.

ClickOKtoconfirmthetimeyouwanttoset.



StartTime:Thestarttimefordaymode.

StopTime:Thestarttimefordaymode.



Positionadjustments

Mirror:



Choosehorizontal,verticalorbothtoadapttothe

physicalpositionofinstallation.



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Imageadjustments

BackLight

Compensation

and

DigitalWide‐

Dynamic‐Range:

Back light compensation:Setupafixedlightsource

positiontocompensateandadjusttheimageinthe

dark.

Choosetheareathatyouwanttoenhance(darkarea,

notlightsource).

Note:Bydefault,theD‐WDRisenabled.PleasedisableD‐

WDRtosetupbacklightcompensation.



D‐WDR:DigitalWideDynamicRangecompensatesfor

thedarkareadynamically.

 D‐WDRLevel:Thelevelofcompensation.Range:

0‐100%,default:20%.

WhiteBalance: Chooseacolor

temperatureasthewhite

colorandcompensatethe

coloronthewholeimage.

DigitalNoise

Reduction:

Choosethemodeofnoisereduction.



NormalMode

Noise Reduction Level: Adjust the effect of digital

noisereduction.Range:0‐100%,default:100%



ExpertMode

Space DNR Level: Adjust the special digital noise

reductionwithadjacentpixels.Changetherange (0‐

100%)tochangetheadjacencyeffect,default:50%

TimeDNRLevel:Adjustthe3Ddigitalnoisereduction.

Compare and reduce noise between video frames.

Range:0‐100%,default:100%

ClickResettoresetthedisplayadjustments

OnScreenDisplaySettings

Displaythecameranameandthetimethevideoisshootingonthescreen



Display

Name:

Checkthisboxtodisplaytheproductnamethatwas

setupinthedevicesettings(refertopage26Device

Settingstochangethedevicename.)

DisplayDate: Checkthisboxtodisplaysystemtime.

DisplayWeek: Checkthisboxtodisplaytimeoftheweek.

TimeFormat: Select12or24‐hourtimeformat.

DateFormat: Selectthedateformat

DisplayMode: Choosehowthetextwillshowonthescreen.

OSDSize: Select the text size from 16 to 64 or adjusted by

screensizeautomatically.

Movetheredboxtopositionthetext.ClickSavetosavethechanges.

TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  41

TextOverlay

Displayextrainformationonthescreenovertheimage.



CheckBox: Checkthisboxtoenabletextoverlay.

TextField: Enterthetextyouwanttodisplay.Youcanenteryour

local language if you want. The text field allows

maximum 44 English letters or 20 non‐English

characters.

Movetheredboxtopositionthetext.

ClickSavetosavethechanges

PrivacyMask

Createamaskingareatokeepyourprivacy.Youcancreateuptofour

independentmaskingareasbyclickinganddraggingonthescreen.



EnablePrivacyMask: Checkthisboxtoenableprivacymasking.

StopDrawing: Clickthisbuttontostopdrawing.

ClearAll: Clickthisbuttontoclearallthemaskingareas.

ClickSavetosavethechanges



TRENDnetUser’sGuide  TV‐IP312PI

©Copyright2017TRENDnet.AllRightsReserved.  42

VideoRecording



Pre‐record: Recordingtimebeforetriggerevent.

Post‐record: Recordingtimeaftertriggerevent.

Overwrite: SelectYestoallowolderrecordingstobe

overwritten.

EnableRecord

Schedule:

CheckthisboxandthenclickSavetoenablevideo

recording.

ClickSavetosavethechanges



Edit: ClickEdittoedittherecordingschedule.TheEdit

Schedulewindowwillpopup.



1. Selectdayoftheweekyouwanttoedit.

2. SelectAllDayorCustomizedscheduleof

theday.

3. Setthetimeperiodandtheeventyou

wanttotriggerthevideorecording

continuous(alwaysrecording)ormotion

detection.

4. ClickSelectAllortheweekdayyouwant

tohavethesamescheduleondifferent

day.

5. Clickanotherdayoftheweekbyclicking

onitstabtosetthenextschedule.Click

OKwhenyouhavefinishedyoursettings.



TRENDnetUser’sGuide  TV‐IP312PI

Events

MotionDetection

Setuphowthemotiondetectioneventwillbetriggeredandwhatactionswill

betriggered.



Enable

Motion

Detection:

Checkthisboxtoenablemotiondetection.ClickSave

tosavethechoice.

Enable

Motion

Tracking:

Checkthisboxtoenablemotiontracking.Motion

trackingis adynamic displaythat showsthe current

status of motion detection. The motion tracking is

displayedwithgridsingreen.Thegridarearepresents

thecameramotionishappening.ClickSavetosavethe

choices.



DrawArea: Click Draw Areabuttontostartdrawing.Clickand

dragontheareayouwanttosetupthemotion

detection.Youcandrawupto8differentareas.Click

Stop Drawing to stop drawing motion detection

areas.

Theredgridsrepresentthemotiondetectionarea.



TRENDnetUser’sGuide  TV‐IP312PI

Sensitivity: Movetheslidertoadjustdetectionsensitivity.

ClearAll: Clickthisbuttontoclearallthesetupareas.



ArmingSchedule

Edit: Click Edittoedittherecordingschedule.TheEdit

Schedulewindowwillpopup.



1. Selectdayoftheweekyouwanttoedit.

2. SelectAllDayorCustomizedscheduleofthe

day.

3. Setthetimeperiodandtheeventyouwant

totriggerthevideorecordingcontinuous

(alwaysrecording)ormotiondetection.

4. ClickSelectAllortheweekdayyouwantto

havethesamescheduleondifferentday.

5. Clickanotherdayoftheweekbyclickingon

itstabtosetthenextschedule.ClickOK

whenyouhavefinishedyoursettings.



Actions

SendEmail: Checkthisboxtosendane‐mailnotificationwhen

motionisdetected.

Network

Storage:

Checkthisboxtorecordvideotonetworkstorage

whenmotionisdetected.

UploadtoFTP: CheckthisboxtosendsnapshotstoanFTPserver

whenmotionisdetected.

ClickSavetosavethechanges

TRENDnetUser’sGuide  TV‐IP312PI

VideoTamper

Thisistodetectifthecamerahasbeentamperedwithandsurveillanceis

compromised.Youcansetuptamperproofnotificationstoalertthesystem

managertocheckthecamera.



Enable

Tamper

Detection:

Checkthisboxtoenabletamperdetection.ClickSave

tosavethesettings.

DrawArea: ClickDrawAreabuttontostartdrawing.Clickanddrag

ontheareayouwanttosetupthetamperdetection.

You can setup only one area for tamper detection.

ClickStopDrawingtostopdrawingmotiondetection

areas.Thegrayblockrepresentsthedetectionarea.



Sensitivity: Movetheslidertoadjustdetectionsensitivity.

ClearAll: Clickthisbuttontoclearallthesetupareas.



TRENDnetUser’sGuide  TV‐IP312PI

ArmingSchedule

Edit: Click Edittoedittherecordingschedule.TheEdit

Schedulewindowwillpopup.



1. Selectdayoftheweekyouwanttoedit.

2. SelectAllDayorCustomizedscheduleofthe

day.

3. Setthetimeperiodandtheeventyouwant

totriggerthevideorecordingcontinuous

(alwaysrecording)ormotiondetection.

4. ClickSelectAllortheweekdayyouwantto

havethesamescheduleondifferentday.

5. Clickanotherdayoftheweekbyclickingon

itstabtosetthenextschedule.ClickOK

whenyouhavefinishedyoursettings.



Notification

SendEmail: Checkthisboxtosendane‐mailnotificationwhen

motionisdetected.

ClickSavetosavethechanges



Exception

Providenotificationsforothersystemevents,setupyournotificationshere.







Notification

ExceptionType: First,choosetheexceptiontype,andthenchoose

thecorrespondingaction.

SendEmail: Checkthisboxtosendane‐mailnotificationwhen

motionisdetected.

ClickSavetosavethechanges



TRENDnetUser’sGuide  TV‐IP312PI

Snapshot

You can set up your camera to continuously taking snapshots or taking

snapshotsonlywheneventshappening.



Continuous

Enable: Checkthisboxtotakesnapshotscontinuously.

Format: SavesnapshotsinJPEGformat

Resolution: UsesthesameresolutionsetinVideoFormatforthe

snapshotresolution.

Quality: Chooseacompressionqualityforsnapshots.

Interval: Statethetimeintervalbetweensnapshots.Thedefault

intervalis10seconds.



Eventtriggered

Enable: Checkthisboxtotakesnapshotswhenaneventis

occurred.

Format: SavesnapshotsinJPEGformat

Resolution: UsesthesameresolutionsetinVideoFormatforthe

snapshotresolution.

Quality: Chooseacompressionqualityforsnapshot.

Interval: State the time interval between this series of

snapshots.Thedefaultintervalis1second.

Capture

Number:

Statehowmanysnapshotsyouwanttotakeinasingle

triggeredevent.Default:3pictures.

ClickSavetosavethechanges



TRENDnetUser’sGuide  TV‐IP312PI

Email

Setupemailaccountsfornotifications.



Sender

Sender: Enterthenametobeappearedastheemailsender.

Sender’s

Address:

Entersender’semailaddress.

SMTPServer: SimpleMailTransportationProtocolServeraddress,

theoutgoingemailserveraddress.Itmaybehas

addressasyourincomingemailserver,maybenot.

Pleaseaskyouremailserviceproviderfordetail.

SMTPPort: Serviceportnumberforoutgoingemail.*

EnableSSL: CheckthisboxifyourserviceproviderrequiresaSSL

securedconnection.

Attach

Image/Interval:

CheckAttachImageifyouwanttosendasnapshot

image with the email notification and select the

intervalofsnapshotsinseconds.

Authentication: Checkthisboxifyourserverrequiresapasswordin

order to send email. Most email servers require

authenticationwhensendinganemail.

Username: Entertheusernameofoutgoingemailaccount

Password: Enterthepassword

Confirm: Enter the password again to confirm that the

passwordwasenteredcorrectly.

ClickSavetosavethechanges

Receiver

Receiver1: Thefirstreceiver’sname.

TestButton: SendtestemailtoReceiver1

Receiver1’s

Address:

Thefirstreceiver’semailaddress.

Receiver2: Thesecondreceiver’sname.

Receiver2’s

Address:

Thesecondreceiver’semailaddress.

Receiver3: Thethirdreceiver’sname.

Receiver3’s

Address:

Thethirdreceiver’semailaddress.

ClickSavetosavethechanges

*Note:ManyISPsdoesnotallowserviceport25goingthroughtheirnetwork.Other

popularportsare587and465.PleaseconsultyouremailserviceproviderandISPfor

detail.



TRENDnetUser’sGuide  TV‐IP312PI

NetworkStorage

NetworkStoragemustbesetupbeforeitcanbemanaged. For storage

management,pleaserefertothenextsection.

TheTV‐IP312PIsupportstwoformatsofnetworkstoragefilesystems:NFS

andCIFS.NFS,NetworkFileSystem,isnativelysupportedbyLinuxcomputers

and most NAS, Network Attached Storage. CIFS, Common Internet File

System, is natively supported by Windows® systemsand nowis generally

supported by Linux. (OS X® file sharing is not standard SMB andnot

compatibleasanetworkstoragediskhere.)

Youcanaddupto8networkstoragesforyourcamera.Therecordingswill

subsequentlybestoredinthesespaces.Savevideofromthefirststorageand

thenthenextwhenthefirstoneisfull.Clickontheentryto change the

settingsandclickSavetosavethesettings.



No: Thesequentialnumberofthenetworkstorage.

Type: Thetypeofstorage.

Server

Address:

EntertheIPaddressofyournetworkstorage.

FilePath: Enterthesharedfolderasfilepathfornetworkstorage.You

cancreatea folder underthesharedfolderand makeita

networkvolumehere.Justcreatethefolderandenterthe

correctpathnamehere.

Capacity: Enterthesizeofthediskspaceyouwanttoassignforthis

storage.Theminimumdiskspacerequirementis8GB.Ifyou

donotwanttolimitthesizeandusethefullphysicaldisk

space,putnumber0inthisfield.

FileSystem: ChoosebetweenNFSorCIFSforfilesystem.Ifyouassignthe

networkstorageonaWindows®computer,setittoCIFS.

UserName: Enter the user name if the network storage requires user

name and password. Enter any non‐blank letters if no

authenticationisrequired.

Password: Enterthepasswordtoaccessthenetworkstorage.Enterany

non‐blanklettersifnoauthenticationisrequired.



ClickSavetosavethechanges.Thecameramayreboottomakethe

networkstorageavailable.Gotothenextsectiontoformatandmanage

yournetworkstorage.



Tip:TocreateanetworkstorageonyourWindows®basedsystem,create

asharedfolderandthentestyoursetupwithanothercomputer.Enter

theIPaddressofthecomputerhereandenterthesharedfoldername

withaleadingforwardslash.Forexample,ifyouhaveasharedfolder

named“SMB”,enter“/SMB”intheFilePath.



TRENDnetUser’sGuide  TV‐IP312PI

StorageManagement

NetworkStoragemustbesetupbeforeitcanbemanaged.Tosetupstorage,

pleaserefertotheprevioussection.







Format: SelectanetworkstoragevolumeandthenclickFormatto

format your network storage.Thisactionwillformatthe

networkvolume(sharedfolder)forvideorecording.

Placeholderfiles (formattingfiles)willbe createdtomake

surediskallocationisappropriateandthefilesearchingis

optimized.



Thevolumeformatisaproprietaryuserspacestorage

format.Meaningthatyouvisitthesharedfolderandsee

some structured files. Please do not modify these files

manually. Modifying these files may cause recording and

playbackproblems.Accessyourrecordingandsystemlogvia

the web management user interface to download the

recordingandsnapshots.

Capacity: Thetotalcapacitythisnetworkstoragecanuse.

FreeSpace: Thefreespaceleftforvideorecording,snapshotandlog.

Status: Theconnectionstatustothenetworkstorage.

Property: Thisnetworkstorageisreadonlyorcanbereadandwrite.

Progress: Theprogressofongoingtask.

Note:Theformattingprogressdependsonthesizeofthestorage

andthenetworkbandwidth.Ittakesawhileifyouareformatting

abigvolumeorthenetworkconnectionisnotstable.



TRENDnetUser’sGuide  TV‐IP312PI

FTPServer



EnableSnapshot

toFTP:

Checkthisboxifyouwanttostoresnapshotsonthe

FTP.

ServerAddress: EntertheFTPserverIPaddress.

Port: EntertheserviceportnumberoftheFTPserver.

User

Name/Anonymous

:

CheckAnonymousiftheFTPserverdoesnotrequire

authentication.EntertheUserNameiftheFTP

serverrequiresauthentication.

Password: EnterthepasswordoftheFTPaccount.

Confirm: Enterthepasswordagaintomakesurethepassword

wasenteredcorrectly.

Directory

Structure:



WhensavingsnapshotsonanFTPserver,theycan

besavedinasingleplaceororganizedwith

meaningfuldirectorynames.

 Saveinrootdirectory:Youcanchoosetostore

allfilesinthesamefolderofFTPlogin.

 Saveindirectory:Structureyourfolderswith

cameranameorIPaddress.

Directory:

 UseCameraName:Usethecameranameto

organizethesavedfiles.

 UseCameraIP:UsethecameraIPaddressto

organizethesavedfiles.

ClickSavetosavethechanges







TRENDnetUser’sGuide  TV‐IP312PI

Regulations

FederalCommunicationCommissionInterferenceStatement

Thisequipmenthasbeentestedandfoundtocomplywiththelimitsfora

ClassBdigitaldevice,pursuanttoPart15oftheFCCRules.Theselimitsare

designedtoprovidereasonableprotectionagainstharmfulinterferenceina

residentialinstallation.Thisequipmentgeneratesusesandcanradiateradio

frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications.

However,thereisnoguaranteethatinterferencewillnotoccurinaparticular

installation.If thisequipment doescauseharmful interference toradioor

televisionreception,whichcanbedeterminedbyturningtheequipmentoff

andon,theuserisencouragedtotrytocorrecttheinterferencebyoneof

thefollowingmeasures:

• Reorientorrelocatethereceivingantenna.

• Increasetheseparationbetweentheequipmentandreceiver.

• Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

FCCCaution: Anychanges ormodifications notexpressly approvedby the

partyresponsibleforcompliancecouldvoidtheuser’sauthoritytooperate

thisequipment.

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothe

followingtwoconditions:(1)Thisdevicemaynotcauseharmfulinterference,

and (2) this device must accept any interference received, including

interferencethatmaycauseundesiredoperation.





IMPORTANTNOTE:

FCCRadiationExposureStatement:

ThisequipmentcomplieswithFCCradiationexposurelimitssetforthforan

uncontrolledenvironment.Thisequipmentshouldbeinstalledandoperated

withminimumdistance20cmbetweentheradiator&yourbody.

Thistransmittermustnotbeco‐locatedoroperatinginconjunctionwithany

otherantennaortransmitter.

The availability of some specific channels and/or operational frequency

bandsarecountrydependentandarefirmwareprogrammedatthefactory

tomatchtheintendeddestination.Thefirmwaresettingisnotaccessibleby

theenduser.

RoHS

ThisproductisRoHScompliant.





TRENDnetUser’sGuide  TV‐IP312PI

Europe–EUDeclarationofConformity

This device complies with the essential requirements of the Directive

2004/108/ECand2006/95/EC.Thefollowingtestmethodshavebeenapplied

inordertoprovepresumptionofconformitywiththeessentialrequirements

oftheDirective2004/108/ECand2006/95/EC:

• EN60950‐1:2006+A11:2009+A1:2010+A12:2011

• IEC60950‐1:2005(2ndEdition)Am1:2009

SafetyofInformationTechnologyEquipment

• EN55022:2010ClassA

• EN61000‐3‐2:2006+A1:2009+A2:2009

• EN61000‐3‐3:2008

• EN50130‐4:2011



Česky[Czech] TRENDnettímtoprohlašuje,žetentoTV‐IP312PIjeveshoděse

základnímipožadavkyadalšímipříslušnýmiustanoveními

směrnice2004/108/ESa2006/95/ES.

Dansk[Danish] UndertegnedeTRENDneterklærerherved,atfølgendeudstyr

TV‐IP312PIoverholderdevæsentligekravogøvrigerelevante

kravidirektiv2004/108/EFog2006/95/EF.

Deutsch[German] HiermiterklärtTRENDnet,dasssichdasGerätTV‐IP312PIin

ÜbereinstimmungmitdengrundlegendenAnforderungenund

denübrigeneinschlägigenBestimmungenderRichtlinie

2004/108/EGund2006/95/EGbefindet.

Eesti[Estonian] KäesolevagakinnitabTRENDnetseadmeTV‐IP312PIvastavust

direktiivi2004/108/EÜja2006/95/EÜpõhinõueteleja

nimetatuddirektiivisttulenevateleteisteleasjakohastele

sätetele.

English Hereby,TRENDnet,declaresthatthisTV‐IP312PIisin

compliancewiththeessentialrequirementsandotherrelevant

provisionsofDirective2004/108/ECand2006/95/EC.

Español[Spanish] PormediodelapresenteTRENDnetdeclaraqueelTV‐IP312PI

cumpleconlosrequisitosesencialesycualesquieraotras

disposicionesaplicablesoexigiblesdelaDirectiva2004/108/CE

y2006/95/CE.

Ελληνική[Greek] ΜΕΤΗΝΠΑΡΟΥΣΑTRENDnetΔΗΛΩΝΕΙΟΤΙTV‐IP312PI

ΣΥΜΜΟΡΦΩΝΕΤΑΙΠΡΟΣΤΙΣΟΥΣΙΩΔΕΙΣΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣ

ΛΟΙΠΕΣΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣΤΗΣΟΔΗΓΙΑΣ2004/108/EK,

2006/95/ΕΚκαι.

Français[French] ParlaprésenteTRENDnetdéclarequel'appareilTV‐IP312PIest

conformeauxexigencesessentiellesetauxautresdispositions

pertinentesdeladirective2004/108/CE,2006/95/CEet.

Italiano[Italian] ConlapresenteTRENDnetdichiarachequestoTV‐IP312PIè

conformeairequisitiessenzialiedallealtredisposizioni

pertinentistabilitedalladirettiva2004/108/CEe2006/95/CE.

Latviski[Latvian] AršoTRENDnetdeklarē,kaTV‐IP312PIatbilstDirektīvas

2004/108/EKun2006/95/EKbūtiskajāmprasībāmuncitiemar

tosaistītajiemnoteikumiem.

Lietuvių

[Lithuanian]

ŠiuoTRENDnetdeklaruoja,kadšisTV‐IP312PIatitinkaesminius

reikalavimusirkitas2004/108/EBir2006/95/EBDirektyvos

nuostatas.

Nederlands

[Dutch]

HierbijverklaartTRENDnetdathettoestelTV‐IP312PIin

overeenstemmingismetdeessentiëleeisenendeandere

relevantebepalingenvanrichtlijn2004/108/EGen2006/95/EG.

Malti[Maltese] Hawnhekk,TRENDnet,jiddikjaralidanTV‐IP312PIjikkonforma

mal‐ħtiġijietessenzjaliumaprovvedimentioħrajnrelevantili

hemmfid‐Dirrettiva2004/108/KEu2006/95/KE.

Magyar

[Hungarian]

Alulírott,TRENDnetnyilatkozom,hogyaTV‐IP312PImegfelela

vonatkozóalapvetõkövetelményeknekésaz2004/108/EKésa

2006/95/EKirányelvegyébelõírásainak.

Polski[Polish] NiniejszymTRENDnetoświadcza,żeTV‐IP312PIjestzgodnyz

zasadniczymiwymogamiorazpozostałymistosownymi

postanowieniamiDyrektywy2004/108/WEi2006/95/.

Português

[Portuguese]

TRENDnetdeclaraqueesteTV‐IP312PIestáconformecomos

requisitosessenciaiseoutrasdisposiçõesda

Directiva2004/108/CEe2006/95/CE.

Slovensko

[Slovenian]

TRENDnetizjavlja,dajetaTV‐IP312PIvskladuzbistvenimi

zahtevamiinostalimirelevantnimidoločili

direktive2004/108/ESin2006/95/ES.

Slovensky[Slovak] TRENDnettýmtovyhlasuje,žeTV‐IP312PI

spĺňazákladnépožiadavkya

všetkypríslušnéustanoveniaSmernice2004/108/ESa

2006/95/ES.

Suomi[Finnish] TRENDnetvakuuttaatätenettäTV‐IP312PItyyppinenlaiteon

direktiivin2004/108/EYja2006/95/EYoleellistenvaatimustenja

sitäkoskeviendirektiivinmuidenehtojenmukainen.

Svenska[Swedish] HärmedintygarTRENDnetattdennaTV‐IP312PIstårI

överensstämmelsemeddeväsentligaegenskapskravochövriga

relevantabestämmelsersomframgåravdirektiv2004/108/EG

och2006/95/EG.

TRENDnetUser’sGuide  TV‐IP312PI

LimitedWarranty

TRENDnetwarrantsitsproductsagainstdefectsinmaterialandworkmanship,under

normaluseandservice,forthefollowinglengthsoftimefromthedateofpurchase.

• TV‐IP312PI–3YearsWarranty

Ifaproductdoesnotoperateaswarrantedduringtheapplicablewarrantyperiod,

TRENDnetshallreservetheright,atitsexpense,torepairorreplacethedefective

product or part and deliver an equivalent product or part to the customer. The

repair/replacementunit’swarrantycontinuesfromtheoriginaldateofpurchase.All

productsthatarereplacedbecomethepropertyofTRENDnet.Replacementproducts

maybeneworreconditioned.TRENDnetdoesnotissuerefundsorcredit.Please

contactthepoint‐ofpurchasefortheirreturnpolicies.

TRENDnetshallnotberesponsibleforanysoftware,firmware,information, or

memorydataofcustomercontainedin,storedon,orintegratedwithanyproducts

returnedtoTRENDnetpursuanttoanywarranty.

Therearenouserserviceablepartsinsidetheproduct.Donotremoveorattemptto

servicetheproductbyanyunauthorizedservicecenter.Thiswarrantyisvoidedif(i)

theproducthasbeenmodifiedorrepairedbyanyunauthorizedservicecenter,(ii)

theproductwassubjecttoaccident,abuse,orimproperuse(iii)theproductwas

subjecttoconditionsmoreseverethanthosespecifiedinthemanual.

Warranty service may be obtained by contacting TRENDnet within theapplicable

warrantyperiodandprovidingacopyofthedatedproofofthepurchase. Upon

propersubmissionofrequireddocumentationaReturnMaterialAuthorization(RMA)

number will be issued. An RMA number is required in order to initiate warranty

servicesupportforallTRENDnetproducts.ProductsthataresenttoTRENDnetfor

RMAservicemusthavetheRMAnumbermarkedontheoutsideofreturnpackages

andsenttoTRENDnetprepaid,insuredandpackagedappropriatelyforsafeshipment.

CustomersshippingfromoutsideoftheUSAandCanadaareresponsibleforreturn

shippingfees.CustomersshippingfromoutsideoftheUSAareresponsible for

customcharges,includingbutnotlimitedto,duty,tax,andotherfees.

WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS

WARRANTEDABOVE,THECUSTOMER’SSOLEREMEDYSHALL BE, AT TRENDNET’S

OPTION, REPAIR ORREPLACE. THE FOREGOINGWARRANTIES ANDREMEDIESARE

EXCLUSIVEANDAREINLIEUOFALLOTHERWARRANTIES,EXPRESSEDORIMPLIED,

EITHERINFACTORBYOPERATIONOFLAW,STATUTORYOROTHERWISE,INCLUDING

WARRANTIESOFMERCHANTABILITYANDFITNESSFORAPARTICULARPURPOSE.

TRENDNETNEITHERASSUMESNORAUTHORIZESANYOTHERPERSONTOASSUME

FOR IT ANY OTHER LIABILITY IN CONNECTIONWITHTHESALE,INSTALLATION

MAINTENANCEORUSEOFTRENDNET’SPRODUCTS.

TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTINGAND

EXAMINATIONDISCLOSETHATTHEALLEGEDDEFECTINTHEPRODUCTDOESNOT

EXISTORWASCAUSEDBYCUSTOMER’SORANYTHIRDPERSON’SMISUSE,NEGLECT,

IMPROPERINSTALLATIONOR TESTING, UNAUTHORIZEDATTEMPTS TO REPAIROR

MODIFY,ORANYOTHERCAUSEBEYONDTHERANGEOFTHEINTENDEDUSE,ORBY

ACCIDENT,FIRE,LIGHTNING,OROTHERHAZARD.

LIMITATIONOFLIABILITY:TOTHEFULLEXTENTALLOWEDBYLAWTRENDNETALSO

EXCLUDESFORITSELFANDITSSUPPLIERSANYLIABILITY,WHETHERBASED IN

CONTRACTORTORT(INCLUDINGNEGLIGENCE),FORINCIDENTAL,CONSEQUENTIAL,

INDIRECT,SPECIAL,ORPUNITIVEDAMAGESOFANYKIND,ORFORLOSS

OFREVENUE

 PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATE, OR OTHER

FINANCIALLOSSARISINGOUTOFORINCONNECTIONWITHTHESALE,INSTALLATION,

MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THE

POSSIBILITYOFSUCHDAMAGES,ANDLIMITSITSLIABILITYTOREPAIR,REPLACEMENT,

ORREFUNDOFTHEPURCHASEPRICEPAID,ATTRENDNET’SOPTION.THIS

DISCLAIMEROFLIABILITYFORDAMAGESWILLNOTBEAFFECTEDIFANYREMEDY

PROVIDEDHEREINSHALLFAILOFITSESSENTIALPURPOSE.

GoverningLaw:ThisLimitedWarrantyshallbegovernedbythelawsofthestateof

California.

SomeTRENDnetproductsincludesoftwarecodewrittenbythirdpartydevelopers.

ThesecodesaresubjecttotheGNUGeneralPublicLicense(“GPL”)orGNULesser

GeneralPublicLicense(“LGPL”).

Gotohttp://www.trendnet.com/gplorhttp://www.trendnet.comDownloadsection

andlookforthedesiredTRENDnetproducttoaccesstotheGPLCodeorLGPLCode.

ThesecodesaredistributedWITHOUTWARRANTYandaresubjecttothecopyrights

ofthedevelopers.TRENDnetdoesnotprovidetechnicalsupportforthesecodes.

Pleasegotohttp://www.gnu.org/licenses/gpl.txtorhttp://www.gnu.org/licenses/

lgpl.txtforspecifictermsofeachlicense.



12.23.2016 TV‐IP312PIUser’sGuide



TrenDnet TV-IP312PI Cameras

Product's Documents

User Manual

Specifications

TrenDnet TV-IP312PI Questions and Answers

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