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• 5G and 4G service depends on the support of your
network carrier and its deployment of relevant
services. Please contact your carrier to activate 5G
or 4G service.
• 5G and 4G service may be unavailable in certain
areas due to network interference.
• If this guide is inconsistent with the description on
the official website, the latter prevails.
For More Information
If you encounter any problems while using your device, you
can obtain help from the following resources:
• Visit https://consumer.huawei.com/en to view device
information, frequently asked questions and other
information.
• Visit https://consumer.huawei.com/en/support for the
most up-to-date contact information for your country or
region.
• Go to Settings and enter the following keywords in the
search box to view the corresponding information. E.g.
Legal, Safety information, Authentication info,
Certification logos.
Safety Information
Please read all of the safety information carefully before
using your device to ensure its safe and proper operation
and to learn how to dispose of your device properly.
Operation and safety
• To prevent possible hearing damage, do not
listen at high volume levels for long periods.
• Using an unapproved or incompatible power adapter,
charger, or battery may damage your device, shorten its
lifespan, or cause a fire, explosion, or other hazards.
• Ideal operating temperatures are 0 °C to 35 °C. Ideal
storage temperatures are -20 °C to +45 °C.
• Pacemaker manufacturers recommend that a minimum
distance of 15 cm be maintained between a device and
a pacemaker to prevent potential interference with the
pacemaker. If using a pacemaker, hold the device on the
3
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