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The following troubleshooting guide addresses the most common problems. If problems
persist, call customer service. Unplug and disconnect the appliance from the power
source before attempting to troubleshoot.
15
TROUBLESHOOTING GUIDE
Will not run and
water full indicator
light is ON
•
No electricity.
•
Batteries in the remote control need
to be replaced.
• The power cord is not properly
plugged in.
•
The safety GFI plug has tripped.
• The thermostat temperature setting
is too close to room temperature.
• Air outlet is blocked.
• There are tight bends in the air
exhaust hose.
• A door or window is open.
•
Clean the air filter
Reinstall exhaust hose properly
(Refer page 9, Installation)
Reduce temperature setting on
control panel.
Drain the water through the drain
plug (Refer page 14, Water
Condensation Drainage).
Make sure the window or door
is closed.
• The exhaust hose is detached.
•
The air filter is dirty.
• Temperature setting is too high.
• Air outlet or intake is blocked.
• Excess water condensation inside
the tank.
• Check for power.
• Change remote control batteries.
• Remove and reconnect the power
cord.
Reset the safety GFI plug, if
problem persists contact our
customer support.
•
•
The air conditioning
unit does not start
Problem Possible Cause
Solution
Runs a short while
only
Runs but no cooling
• Lower the set temperature.
Connect exhaust hose as per
instructions on page 9.
• Make sure the exhaust hose is
properly connected.
•
•
•
•
• Remove blockage.
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