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8.1 What to do if...
Problem Possible cause Remedy
There is no spark when you
try to activate the spark gen-
erator.
The hob is not connected to
an electrical supply or it is
connected incorrectly.
Check if the hob is correctly
connected to the electrical
supply.
The fuse is blown. Make sure that the fuse is
the cause of the malfunction.
If the fuse is blown again
and again, contact a quali-
fied electrician.
Flame spreader is placed in-
correctly.
Place the flame spreader
correctly.
The flame extinguishes im-
mediately after ignition.
Thermocouple is not heated
up sufficiently.
After lightning the flame,
keep the knob pushed for
equal or less than 10 sec-
onds.
The flame ring is uneven. Flame spreader holes are
blocked with food residues.
Make sure that the flame
spreader is clean.
8.2 If you cannot find a
solution...
If you cannot find a solution to the
problem yourself, contact your dealer or
an Authorised Service Centre. Give the
data from the rating plate. Make sure,
you operated the hob correctly. If not the
servicing by a service technician or
dealer will not be free of charge, also
during the warranty period. The
instructions about the Service Centre and
conditions of guarantee are in the
guarantee booklet.
ENGLISH 15
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