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49-80764 Rev. 3 27
TROUBLESHOOTING TIPS
Troubleshooting Tips ... Before you call for service
Problem Possible Cause What To Do
“F— and a number
or letter” flash in the
display
You have a function error code. Press the Cancel/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
If the function code repeats. 'LVFRQQHFWDOOSRZHUWRWKHRYHQIRUDWOHDVWVHFRQGV
and then reconnect power. If the function error code
repeats, call for service.
Display goes blank A fuse in your home may be blown
or the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
The clock is turned off. See the Special features section.
Oven is in Sabbath Mode. Verify that the oven is not in Sabbath Mode. See the
Special Features section.
Power outage, clock
flashes
Power outage or surge Reset the clock. If the oven was in use, you must reset it by
pressing the Cancel/Off pad, setting the clock and resetting
any cooking function.
“Burning” or “oily” odor
emitting from the vent
This is normal in a new oven and
will disappear in time.
To speed the process, set a self-clean cycle for a minimum
of 3 hours. See the Cleaning the Oven section.
Strong odor An odor from the insulation around
the inside of the oven is normal for
the first few times the oven is used.
This is temporary and will go away after several uses or a
self-clean cycle.
Fan noise
(on some models)
A convection fan may automatically
turn on and off.
This is normal. The fan is designed to operate intermittently
to maximize cooking evenness. The convection fan will
operate during preheat of the bake cycle. The fan will turn
off after the oven is heated to the set temperature. This is
normal.
My oven door glass
appears to be "tinted"
or have a "rainbow"
color. Is this defective?
No. The inner oven glass is coated
with a heat barrier to reflect the heat
back into the oven to prevent heat
loss and keep the outer door cool
while baking.
7KLVLVQRUPDO8QGHUFHUWDLQOLJKWRUDQJOHV\RXPD\VHH
this tint or rainbow color.
Sometimes the oven
takes longer to
preheat to the same
temperature
Cookware or food in oven. The cookware or food in the oven will cause the oven to
take longer to preheat. Remove items to reduce preheat
time.
Number of racks in oven. Adding more racks to the oven will cause the oven to take
longer to preheat. Remove some racks.
Different cooking modes. The different cooking modes use different preheat methods
to heat the oven for the specific cooking mode. Some
modes will take longer than others (i.e. convection bake).
Display flashes Power failure. Reset the clock.
Unable to get the
display to show “SF”
Oven control pads were not touched
properly.
The Broil Hi/Lo and Bake pads must be touched at the
same time and held for 3 seconds.
Control signals after
entering cooking time
or start time
You forgot to enter a bake
temperature or cleaning time.
Touch the Bake pad and desired temperature or the SELF
Clean pad and desired clean time.
Oven racks are difficult
to slide
The shiny, silver-colored racks were
cleaned in a self-clean cycle.
Apply a small amount of vegetable oil to a paper towel and
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not spray with Pam
®
or other lubricant sprays.
Steam from the vent When using the ovens, it is normal
to see steam coming out of the
oven vents. As the number of racks
or amount of food being cooked
increases, the amount of visible
steam will increase.
This is normal.
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