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Troubleshooting 35
Troubleshooting
4
PROBLEM CAUSE & CORRECTION
The unit does
not connect with
Bluetooth device
y
Turn off the Bluetooth connection lock function. (Refer to the page 30.)
When you feel the
output sound of the
unit is low.
Check the details below and adjust the unit according to them.
y
With the sound bar connected with TV, change the AUDIO DIGITAL OUT setting on
TV Setup Menu from [PCM] to [AUTO] or [BITSTREAM].
y
With the sound bar connected with Player, change the AUDIO DIGITAL OUT
setting on Player Setup Menu from [PCM] to [PRIMARY PASS-THROUGH] or
[BITSTREAM].
y
Change Audio DRC setting on connected device setup menu to [OFF] state.
NOTES to use wireless
PROBLEM CAUSE & CORRECTION
This device may have
wireless interference.
y
Wireless may not operate normally in weak signal area.
y
Please install the device close enough to wireless subwoofer.
y
Do not install the device on metal furniture for optimum performance.
Bluetooth device may
malfunction or make
noise in the following
cases.
y
When any part of your body contact the transceiver of the Bluetooth device or
sound bar.
y
When there is an obstacle or wall or the device is installed in a secluded spot.
y
When there is a device(a wireless LAN, a medical equipment or a microwave) using
same frequency, make the distance between the products as far away as possible
each other.
y
When to connecting the device to the Bluetooth device, make the distance
between the products as close as possible each other.
y
When the device gets too far from the Bluetooth device, the connection is
disconnected and also malfunction may occur.
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