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38
Symptoms Reason Solution
Washing machine does
not start
Electrical power cord may not be
plugged in or connection may be
loose.
Make sure plug ts tightly in wall outlet.
House fuse blown, circuit breaker
tripped,or a power outage has
occurred.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If problem is
a circuit overload, have it corrected by a
qualied electrician.
Water supply tap is not turned on.
Turn on water supply tap.
Washing machine will
not spin
Check that the door is rmly shut.
Close the door and press the Start/Pause
button. After pressing the Start/Pause
button, it may take a few moments before
the washing machine begins to spin. The
door must be locked before spin can be
achieved. Add 1 or 2 similar items to help
balance the load. Rearrange load to allow
proper spinning.
Door does not open
Once washing machine has
started, the door cannot be
opened for safety reasons.
Check if the ‘Door Lock’ icon is
illuminated. You can safely open the door
after the ‘Door Lock’ icon turns off.
Wash cycle time
delayed or increased
If an imbalance is detected or
if the suds removing feature
operates, the wash time will
increase.
The washing time may vary by the
amount of laundry, water pressure, water
temperature and other usage conditions.
Fabric softener
overow
Too much softener may cause an
overow.
Follow softener guidelines to ensure
appropriate amount is used. Do not
exceed the maximum ll line.
Softeners dispensed
too early
Too much softener may cause it
to dispense prematurely.
Follow the guidelines provided by the
detergent manufacturer.
Close the dispenser drawer slowly. Do not
open the drawer during the wash cycle.
Dry problem Check water supply.
Do not overload. Check that the washing
machine is draining properly to extract
adequate water from the load. Clothes
load is too small to tumble properly. Add a
few towels.
Turn off water supply tap.
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