Owner Manual Refrigerator



1. Door ice bin*

2. Ice/water filter
Certified to reduce chlorine-resistant cysts, lead, select pharmaceuticals, and more. For easy filter replacement instructions.

WARNING - Scalding Hazard.*
Use of the hot water dispenser prior to purging air from the system may result in spurting of hot water and lead to hot water scalding. Follow the instructions for ''Water Filter - Step 3'' to purge all air from the system through the cold water dispenser prior to using the hot water dispenser.
The first time the hot water feature is used, confirm if you live above 5000 feet (1524 meters) (high altitude). This limits the temperature of the hot water system to avoid boiling. To access the high altitude selection, see Controls.
PFE28P, PYE22P Control Style A, Single Serve Models

PFH28, PFE28K, DFE28, PFD28, PYE22K, PYD22, DYE22 Control Style B, AutoFill Models

GFD28, GFE28, GFE26, GFS26, GYS22, GYE22 Control Style C, GE Models

GNE29, PWE23 Control Style D, Non-Dispense Control

NOTE: The refrigerator is shipped with protective film covering the temperature controls.
If this film was not removed during installation, remove it now.
The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.
Control Style D: The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment (PWE23 and GNE29 only).
Changing the Temperature for Control Style A
To Change the Refrigerator Temperature:
Press the Fridge button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Cool feature. The display will show tC.
To Change the Freezer Temperature:
Press the Freezer button and current set temperature will display. Pressing and releasing the button will cycle through the available temperature settings. Press and hold button for Turbo Freeze feature. The display will show tF.
Cooling system can be turned off by pressing and holding Freezer and Start Heating. OFF will be displayed. To turn on, press Fridge or Freezer. ON will be displayed. Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.
Changing the Temperature for Control Styles B and C
To change the temperature, press and release the Freezer or Fridge pad. The display will show the set temperature. To change the temperature, press either the Freezer or Fridge pad until the desired temperature is displayed. Press and hold button for Turbo Cool feature. The display will show tC. Press and hold button for Turbo Freeze feature. The display will show tF.
To turn off the cooling system press and hold the Fridge and Ice Maker buttons. To turn on, press Fridge or Freezer.
Turning the cooling system off stops the cooling to the refrigerator, but it does not shut off the electrical power.
Changing Temp. for Control Style D
Temperature Display is located on inside of left-hand refrigerator door. To change the temperature, press and release the REFRIGERATOR or FREEZER pad. The ACTUAL TEMP light will come on and the display will show the actual temperature. To change the temperature, tap either the REFRIGERATOR or FREEZER pad until the desired temperature is displayed.
To turn OFF cooling system, press and hold the REFRIGERATOR and FREEZER pads simultaneously for 3 seconds. When cooling system is OFF the display should read OF. To turn ON cooling system, press either REFRIGERATOR or FREEZER pad. The display will show the preset temperature settings of 37°F (3°C) for refrigerator and 0°F (-18°C) for freezer.
Turning the cooling system off stops the cooling to refrigerator, but it does not shut off the electrical power.
NOTE: For optimal temperature performance, we recommend to avoid placing food items directly at the air flow vents of the fresh food air tower and thus blocking the air flow.
Control Style A, External Controls PFE28P, PYE22P

Control Style B, External Controls PFH28, PFE28K, DFE28, PFD28, PYE22K, PYD22, DYE22

Control Style C, External Controls GFD28, GFE28, GFE26, GFS26, GYE22, GYS22

Additional settings:
Additional Mode:
Controls Style D, Internal Controls GNE29, PWE23

Additional Mode:

WARNING - Laceration Hazard
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.
To remove Dispenser Tray (Type A and B Only)
To remove Dispenser Tray (Type C Only)
Grasp Dispenser Tray and pull firmly until it comes out.
To reinstall Dispenser Tray (Type A and B Only)
To reinstall Dispenser Tray (Type C Only)
Line up the guide on tray bottom with track on dispenser and slide it in until it stops against the back of the dispenser.
The water dispenser is located on the left wall inside the refrigerator compartment.

To dispense water:
If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser button for at least 5 minutes to remove trapped air from the water line and to fill the water system. During this process, the dispenser noise may be loud as the air is purged from the water line system. To flush out impurities in the water line, throw away the first 6 glassfuls of water.
NOTE: To avoid water deposits, the dispenser should be cleaned periodically by wiping with a clean cloth or sponge.

To Use HANDS FREE AUTOFILL:
To Stop AUTOFILL
Important Facts about AUTOFILL
Important Facts about HOT WATER
WARNING - Scalding Hazard.
How to use the single serve dispenser
1. Load the K-Cup Brewer
Insert a Keurig K-Cup pod into the brewer and press down firmly (you will hear a popping sound).

CAUTION - Cut/Puncture Hazard.
2. Two Ways To Brew

3. Change Brew Size
Press the Brew Size button any time during the heating cycle to choose 6, 8, or 10 oz. The default size is 8 oz. Ensure the mug being used is large enough for the size selected.

NOTE: Press and hold the Brew Size button for 3 seconds to toggle between Coffee and Cocoa. The default is Coffee.
NOTE: To abort the heating cycle, press and hold the Start Heating button for 3 seconds. To abort the brew dispense cycle, press and hold the Start Heating button for 3 seconds, press the paddle, press any button on the display besides Brew Size or Brew Dispense, or open the right fresh food door.
4. Dispense
Once the heating process is complete, the Dispense light on the display will flash.
To dispense, slide the brewer into the rails. Make sure the brewer is pushed all the way into the bracket. Place your mug on the drip tray mug icon, under the red brew spout. Press and hold Brew Dispense for 3 seconds until you hear the dispenser engage.

Cleaning the brewer

Rearranging the Shelves
Shelves in the refrigerator compartment are adjustable.
To remove:

To replace:

Spillproof Shelves
Spillproof shelves have special edges to help prevent spills from dripping to lower shelves.

Quick Space Shelf *
This shelf splits in half and slides under itself for storage of tall items on the shelf below.
This shelf can be removed and replaced or relocated (just like spillproof shelves).

NOTE: The back half of the Quick Space Shelf is not adjustable
Right Door Bins
FIXED BINS can easily be carried from refrigerator to work area.
To remove: Lift bin straight up, then pull out.
ROTATING BIN:
To remove: Rotate bin outward then lift straight up. To remove Place hand under metal base and lift up.
To remove Metal Base: Place hand and lift up.

Left Door Bins
DISPENSER MODELS - FIXED BIN*
To remove: Lift the bin straight up, then pull out.
The ice maker door bins are not interchangeable, note the location upon removal and replace the bin in its proper location.

NON-DISPENSER MODELS - ADJUSTABLE BINS*
Adjustable bins can easily moved up or down the inside of the door to give better flexibility for storage.
To remove: Lift bin straight up, then pull out.


ClimateZone
Kepp fruits and vegetables organized in separate compartments for easy access.
Excess water that may accumulate in the bottom of the drawers or under the drawers should be wiped dry.
Temperature Controlled Drawer*
The Temperature Controlled Drawer is a full-width drawer with adjustable temperature control. This drawer can be used for large miscellaneous items.
To change setting, press select button.
Note: Temperatures indicate the appropriate temperatures for the food and actual temperatures may vary based on normal operation and other factors such as door openings and fresh food set point.
How to Remove and Replace Drawer

To remove:
To replace:
How to Remove and Replace Drawer Divider*

To remove:
To replace:
Freezer Basket and Drawer

Non-Adjustable Bin in the Freezer*
To remove: Push in plastic tab on either left or right side
To replace: Slide bin into location until it locks into place.

Basket Removal

To remove, standard depth models only:
To remove, counter depth models only:
To replace: Reverse step 1 through 4 to replace.
A newly installed refrigerator may take 12 to 24 hours to begin making ice.
Warning
Automatic Ice maker*
The ice maker will produce seven cubes per cycle approximately 100–130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and other use conditions.
The ice maker will fill with water when it cools to 15°F (-10°C. A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.
If the refrigerator is operated before the water line connection is made to the unit or if the water supply to an operating refrigerator is turned off, make sure that the ice maker is turned off. Once the water has been connected to the refrigerator, the ice maker may be turned on. See the table below for details.
You may hear a buzzing sound each time the ice maker fills with water.

Throw away the first few batches od ice to allow the water line to clear.
Be sure nothing interferes with the sweep of the feeler arm. When the bin fills to the level of the feeler arm, the ice maker will stop producing ice. It is normal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
NOTE: In homes with lower-than-average water pressure, you may hear the ice maker cycle multiple times when making one batch of ice.
CAUTION: To minimize the risk of personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
How to Turn the Ice Maker On/Off

Ice Bucket and Dispenser*


Ice Maker (Available on Non Dispense models, also available as IM Kit for some models)
There is additional ice storage in the freezer compartment drawer.

FINGERPRINT RESISTANT STAINLESS STEEL*, BLACK STAINLESS, SLATE, DARK SLATE, PAINTED - Outside surfaces, door handles, and trim
Warning: DO NOT use Stainless Steel cleaners on the door surfaces.
IMPORTANT: The use of incorrect products may damage the outer finish of Fingerprint Resistant Stainless and Black Stainless models. Please follow these instructions and use only the appropriate items below to clean your appliance surfaces.
| DO USE | DO NOT USE |
|---|---|
|
Soft, clean cloth or sponge |
Abrasive cloths, scrubbing sponges, scouring or steelwool pads |
|
Mild detergent mixed with warm water Approved stainless steel cleaners Cleaners with oxaclic acid such as Bar Keepers Friend Soft CleanserTM can be used to remove surface rust, tarnish and small blemisheson stainless steel surfaces only. |
Abrasive powders or sprays Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic or vinegar-based cleaners Oven cleaners Cleaners containing acetone (propanone) Any cleaner with WARNING about plastic contact |
*Easily wipe away smudges and fingerprints.
STAINLESS STEEL - Outside surfaces, door handles, and trim
NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.
|
DO USE |
DO NOT USE |
|
Soft, clean cloth or sponge |
Abrasive cloths, scrubbing sponges (with or without soap), scouring or steel wool pads |
|
Mild detergent mixed with warm water Approved stainless steel cleaners. Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser can be used to remove surface rust, tarnish and small blemisheson stainless steel surfaces only. |
Abrasive powders or sprays Window Sprays or Ammonia Citrus or plant oil-based cleaners Acidic orvinegar-based cleaners Oven cleaners Cleaners containing acetone (propanone) Any cleaner with WARNING about plastic contact |
To help prevent odors, leave an open box of baking soda in the refrigerator and freezer compartments.
Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use an appliance wax polish on the side surface between the doors.
Use warm water and baking soda solution - about a tablespoon (15ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.
To clean the inside metal panel*, open the outer door using the Door in Door Latch. Clean the panel with a mild detergent and then wipe dry with a soft cloth. Do not use any stainless steel cleaner on the panel as it may damage the surrounding plastic.
CAUTION: Do not clean glass shelves or coverswith warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
Do not wash any plastic refrigerator parts in the dishwasher.
Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.
Raise the leveling legs located at the bottom front of the refrigerator.
Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the floor.
WARNING - ELECTRICAL SHOCK HAZARD: When pushing the refrigerator back, make sure you don’t roll over the power cord or water supply line.
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.
If you cut the water supply off, turn off the ice maker.
Upon returning from vacation:
Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.
When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.
Handle only from the sides of the refrigerator.
Be sure the refrigerator stays in an upright position during moving.
Refrigerator Lights (LEDs)
Appearance may vary by model.
There is LED lighting in refrigerator compartment and on the bottom of the refrigerator doors to light the freezer compartment.*
An authorized technican will need to replace the LED light.

Problem --- Possible Causes --- What to Do
|
Problem |
Possible Causes | What to Do |
|---|---|---|
|
Water filter indicated as installed incorrectly or a leak is present on cap control panel. |
Water filter installed backward or is leaking. |
|
|
''Warning Triangle'' is lit Replace Filter/Replace Water Filter is lit. Over Due light is lit. |
Water filter leaking or needs replacing Water filter backwards |
|
| Dispenser Off is lit |
Control A, B & C Wrong filter installed |
|
|
Not filtering |
Filter bypass installed Controls B & C. |
|
| Reset Filter is lit |
Water filter leaking or needs replacing |
|
|
Water filter indicator light is not lit |
This is normal. This indicator will turn on to tell you that you need to replace the filter soon. |
|
| Handle is loose/handle has a gap |
Handle needs adjusting |
|
|
Refrigerator beeping |
This is door alarm |
|
|
Not cooling |
The cooling system is off |
|
| Water has poor taste/odor* |
Water dispenser has not been used for a long time |
|
|
Water in glass is warm* |
Normal when refrigerator is first installed |
|
|
Water dispenser has not been used for a long time |
|
|
|
Water system has drained |
|
|
|
Water dispenser does not work* |
Water supply line turned off or not connected |
|
| Water filter clogged or filter/by pass plug not installed |
|
|
|
Air may be trapped in the water system |
|
|
| Water in reservoir is frozen because the controls are set too cold |
|
|
|
Water spurting from dispenser* |
Newly installed filter cartridge |
|
|
No water or ice cube production* |
Supply line or shutoff valve is clogged |
|
|
Water filter is clogged |
|
|
| Filter cartridge not properly installed. |
|
|
| Ice maker is turned off. |
|
|
|
Water is leaking from dispenser* |
Air may be present in the water line system, causing water to drip after being dispensed |
|
|
AUTO FILL under fill/no fill* |
Not all containers work with AUTOFILL |
|
|
Error message |
|
|
|
||
|
AUTO FILL overfills* |
Not all containers work with AUTO FILL |
|
| Freezer cooling, fresh food not cooling |
Normal, when refrigerator first plugged in or after extended power outage |
|
| Ice dispenser opens after closing freezer drawer* |
Normal |
|
|
Low brewing flow rate |
There may have been a dent at the bottom of K-Cup causing the pin to pierce the filter allowing coffee grounds clogging the bottom pin |
|
| Low brewing flow rate / water drips from inner door |
Top needle of the brewer clogged |
|
|
Brewer is not detected or hot water leakingfrom top of the brewer |
Incorrect assembly of brewer in the bracket |
|
|
Coffee dispensed with splash or bubble bursting |
Blocked vent hole in the brewer |
|
|
Beverage quality not as expected |
You may be using non-standard or out dated K-Cups |
|
|
Liquid drips from the brewer after brewer cycle is completed and the brewer is removed from the bracket |
It is possible for liquids to be retained by the brewer and drip when it is removed |
|
|
Delay when using Keuring K-Cup Pod dispenser |
To ensure a quality beverage is delivered, a short delay is required to ensure the refrigerator is operating correctly |
|
|
After brewing, my powdered beverage is not fully cleared from the used pod |
Depending on size selected, the powder may not dissolve fully. Some powdered beverages develop into ‘clumps’ when left sitting for some time |
|
|
Brewer lid is difficult to close |
K-cup is not fully seated. |
|
|
Brewer leaks during the brew cycle |
Trouble in closing brewer lid or damaged K-cup |
|
|
My refrigerator door squeaks |
Diminished lubricant becaused of accidental cleaning of the lubricant on the hinge. |
It is best to order GEA lubricant service part number WR97X166 and apply on the hinge at specified location. It is possible to spray some non-toxic lubricant such assilicone based non- stick cooking spray, petroleum jelly or around the hinge. IMPORTANT: Do not use WD-40 as it will remove any remaining grease in or around the hinge |
|
Improper leveling |
Make sure the unit is leveled |
|
|
If doors were removed and re-assembled during installation process, waterline and harmness under Top Hinge cover may get out of positionand rub against door while door swivels. |
Remove the Top Hinge cover and make sure the waterline and harness that passes through the hinge pin has been properly seated and does nottouch the any of the door parts during rotation. Applying some food grade lubricant around door thimble area will also help. |
Truth or Myth? --- Answer --- Explanation
Reference file: GE GYE22GMNES ENERGY STAR® 22.1 Cu. Ft. Counter-Depth French-Door Refrigerator
Additionally, the document applies to other GE - General Electric models: DFE*, GFE*, GFS*, GNE*, PFH*, PFE*, PFD*, GFD*, GYE*, GYS*, PYE*, DYE*, PWE*, ZWE*, PYD*