MFL69620101 (1.0) www.lg.com
USER GUIDE
ENGLISH
LG L84VL
Copyright ©2017 LG Electronics, Inc. All rights Reserved.
1
About this user guide
Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.
A Always use genuine LG accessories. The supplied items are
designed only for this device and may not be compatible with
other devices.
A This device is not suitable for people who have a visual impairment
due to the t
ouchscreen keyboard.
A Descriptions are based on the device default settings.
A Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.
A Modifying the device’s operating system or installing software
from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.
A Some content and illustrations may differ from your device,
depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.
A Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.
A Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To
void additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.
ENGLISH
2
Instructional notices
WARNING: Situations that could cause injury to the user and third
parties.
CAUTION: Situations that may cause minor injury or damage to the
device.
NOTE: Notices or additional information.
3
01
Custom-designed Features
6 Multi-tasking feature
7 Fingerprint recognition
11 quick share
12 Pen Pop
Table of contents
02
Basic Functions
14 Product components and
accessories
15 Parts overview
17 Turning the power on or off
18 Inserting the memory card
19 Removing the memory card
20 Battery
24 Touch screen
27 Home screen
34 Screen lock
37 Memory card encryption
38 Taking screenshots
39 Entering text
44 Do not disturb
4
03
Useful Apps
46 Installing and uninstalling
apps
47 Uninstalled apps
48 Phone
52 Messaging
53 Camera
61 Gallery
64 Email
65 Calendar
67 Clock
68 QuickMemo+
70 Calculator
70 Downloads
70 File Manager
71 FM Radio
71 Voice Recorder
72 Contacts
74 Music
75 Tasks
75 Voicemail
76 Google apps
04
Phone Settings
79 Settings
79 WIRELESS NETWORKS
89 DEVICE
95 PERSONAL
98 SYSTEM
05
Appendix
102 Phone software update
104 FAQ
107 Anti-Theft Guide
108 More information
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
Custom-designed
Features
01
Custom-designed Features 7
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
on the Home touch
buttons.
A Touch and hold an app and drag it to the top of the screen to start
the app with the Multi-Window feature. You can also tap
at the
top of each app preview.
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using
the fingerprint recognition function.
You can use the fingerprint recognition function in the following
cases:
A To unlock the screen
A To view the locked content in the Gallery or QuickMemo+.
A Confirm a purchase by signing in to an app or identifying yourself
with your fingerprint.
A Your fingerprint can be used by the device for user identification.
Very similar fingerprints from different users may be recognized
by the fingerprint sensor as the same fingerprint. To enhance the
device security, set the screen lock to a Knock Code, pattern, PIN or
password.
Custom-designed Features 8
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following
before using the device.
A The device’s Power/Lock key has a fingerprint sensor. Ensure that
the Power/Lock key is not damaged by a metallic object, such as
coin or key.
A When water, dust or other foreign substance is on the Power/Lock
k
ey or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint
sensor.
A A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
A If you bend your finger or use the fingertip only, your fingerprint
may not be recognized. Make sure that your finger covers the
entire surface of the Power/Lock key.
A Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
A The device may generate static electricity if the surrounding air
is dry. If the surrounding air is dry, avoid scanning fingerprints,
or touch a metallic object, such as coin or key, to remove static
electricity before scanning fingerprints.
Custom-designed Features 12
Pen Pop
The Pen Pop feature allows you to quickly and easily access options
to create a memo. Pull the pen out and Pen Pop opens.
Setting up Pen Pop
Tap Settings Pen.
Pen Pop options
A
: Hide/display the Pen Pop options.
A
: Open Pop Memo to write a memo.
A
: Open Capture+ and use the current screen image in a memo.
A
: Open Pop Scanner to capture a photo with the camera and
use it in a memo.
A
: Open QuickMemo+ and view current memos.
A
: Add a shortcut to the app of your choice.
A You can change the personalized shortcut by touching and holding
the icon in the Pen Pop options.
Basic Functions
02
Basic Functions 14
Product components and
accessories
The following items are included with your device.
A Device
A Battery
A USB cable
A Charger
A Quick Start Guide
A The items supplied with the device and any available accessories
may vary depending on the area and service provider.
A Always use genuine LG Electronics accessories. Using accessories
made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.
A If any of these basic items are missing, contact the dealer from
which you purchased your device.
A To purchase additional basic items, contact an LG Customer Service
Center.
A To purchase optional items, contact an LG Customer Service Center
for available dealers.
A Some items in the product box are subject to change without
notice.
A The appearance and specifications of your device are subject to
change without notice.
A Device specifications may vary depending on the area or service
provider.
A Be sure to use authentic accessories provided by LG Electronics.
Using third-party accessories may damage the device or cause
malfunctions.
A Remove the protective film from the Fingerprint sensor before
using the fingerprint recognition feature.
A Remove the protective film on the camera lens if necessary.
Basic Functions 15
Parts overview
Earpiece
Touch screen
Proximity/Ambient
light sensor
Stereo headset jack
Microphone
Front camera lens
Notification LED
Volume keys (+/-)
Rear camera lens
Charger/USB cable port
Flash
Stylus Pen
Speaker
Power/Lock key,
Fingerprint sensor
Basic Functions 16
A Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off
the screen and disables touch functionality when the device is
in close proximity to the human body. It turns the screen back
on and enables touch functionality when the device is outside a
specific range.
- Ambient light sensor: The ambient light sensor analyzes the
ambient light intensity when the auto-brightness control mode
is turned on.
A Volume keys
-
Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a
photo. To take continuous shots of photos, press and hold the
Volume key.
- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.
A Power/Lock key (Fingerprint sensor)
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
- Turn on the fingerprint recognition feature to simplify the
process of unlocking the screen. See
Fingerprint recognition
overview
for details.
A Some functions may be restricted for access, depending on the
device specifications.
A Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
A Screen-protective film or accessories may interfere with the
proximity sensor.
A If your device is wet or is being used in a humid place, the touch
screen or buttons may not function properly.
Basic Functions 17
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
A When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be
longer than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Power control options
Press and hold the Power/Lock key, then select an option.
A Power off: Turn off the device.
A Power off and restart: Restart the device.
A Turn on Airplane mode: Block telecommunication-related
functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.
Basic Functions 18
Inserting the memory card
The device can support up to a 2 TB microSD card. (Not included)
Depending on the memory card manufacturer and type, some
memory card may not be compatible with your device.
1
To remove the back cover, hold the phone firmly in one hand. With
your other hand, lift off the back cover with your thumbnail as
shown in the figure below.
2
Insert the memory card into the memory card slot.
Memory card
(optional)
Upper slot
Basic Functions 19
A Some memory cards may not be fully compatible with the device.
If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.
A Frequent writing and erasing of data may shorten the memory card
lifespan.
Removing the memory card
Unmount the memory card before removing it for safety.
1
Tap Settings Storage .
2
Remove the back cover and pull out the memory card.
A Do not remove the memory card while the device is transferring
or accessing information. This may cause data to be lost or
corrupted, or may damage the memory card or the device. LG is not
responsible for losses that result from the abuse or improper use of
memory cards, including the loss of data.
Basic Functions 22
Charging the battery
Before using the device, fully charge the battery.
A Make sure to use the USB cable provided with your device.
A Make sure to use an LG-approved charger, battery and charging
cable. Charging the battery with a third-party charger may cause
the battery to explode or may damage the device.
A Using the device when it is charging may cause electric shock. To
use the device, stop charging it.
A Remove the charger from the power socket after the device is fully
charged. This prevents unnecessary power consumption.
A Another way to charge the battery is by connecting a USB cable
between the device and a desktop or laptop computer. This may
take a longer time than charging the battery in the common way.
A Do not charge the battery by using a USB hub that is unable to
maintain the rated voltage. Charging may fail or unintentionally
stop.
Basic Functions 23
Precautions when using the device
A When replacing the battery, take extra care to ensure that no
foreign substances or water enter the device.
A Ensure that the inside of the device does not make contact with a
metallic object or water.
A Make sure to use the USB cable provided; do not use third party
USB cables or chargers with your device. The LG limited warranty
does not cover the use of third party accessories.
A Failure to follow the instructions in this guide and improper use
ma
y damage the device.
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions
running simultaneously and continuously.
Stop apps and functions from running in the background to increase
battery life.
To minimize battery consumption, follow these tips:
A Turn off the Bluetooth®
or Wi-Fi network function when not using
them
.
A Set the screen timeout to as short a time as possible.
A Minimize the screen brightness.
A Set a screen lock when the device is not used.
A Check the battery usage details and close any downloaded apps
that are draining the battery.
Basic Functions 24
Touch screen
You can familiarize yourself with how to control your device by using
touch screen gestures.
Tapping
Lightly tap with your fingertip to select or run an app or option.
Touching and holding
Touch and hold for several seconds to display a menu with available
options.
Basic Functions 27
Home screen
Home screen overview
The Home screen is the starting point for accessing various functions
and apps on your device. Tap
on any screen to directly go to the
Home screen.
You can manage all apps and widgets on the Home screen. Swipe the
screen left or right to view all installed apps at a glance.
Home screen layout
You can view all apps and organize widgets and folders on the Home
screen.
Status bar
Weather widget
Google search widget
Page icon
Home touch
buttons
Quick access area
Folder
A The Home screen may vary, depending on the service provider or
software version.
A Status bar: View status icons, the time and the battery level.
A Weather widget: View the weather information and time for a
specific area.
Basic Functions 29
Status icons
When there is a notification for an unread message, calendar event
or alarm, the status bar displays the corresponding notification icon.
Check your device's status by viewing notification icons displayed on
the status bar.
No signal
Data is being transmitted over the network
Alarm is set
Vibrate mode is on
Bluetooth is on
Connected to a computer via USB
Battery level
Airplane mode is on
Missed calls
Wi-Fi is connected
Mute mode is on
GPS is on
Hotspot is on
No SIM card
A Some of these icons may appear differently or may not appear at
all, depending on the device's status. Refer to the icons according to
the actual environment in which you are using the device.
A Displayed icons may vary, depending on the area or service provider.
Basic Functions 34
Screen lock
Screen lock overview
Your device's screen turns off and locks itself if you press the Power/
Lock key. This also happens after the device is left idle for a specified
period of time.
If you press the Power/Lock key when a screen lock is not set, the
Home screen appears immediately.
To ensure security and prevent unwanted access to your device, set a
screen lock.
A Screen lock prevents unnecessary touch input on the device
screen and reduces battery consumption. We recommend that you
activate the screen lock while not using the device.
Setting a screen lock
There are several options available for configuring the screen lock
settings.
1
Tap Settings Lock screen Select screen lock and then
select the method you prefer.
2
Choose one of the following settings:
A None: Deactivate the screen lock function.
A Swipe: Swipe on the screen to unlock the screen.
A Knock Code: Tap the spaces of the screen in accordance with a
pattern to unlock the screen.
A Pattern: Draw a pattern to unlock the screen.
A PIN: Enter a numeric password to unlock the screen.
A Password: Enter an alphanumeric password to unlock the
screen.
A Fingerprints: Unlock the screen by using your fingerprint.
Basic Functions 35
A If you incorrectly attempt to unlock the device 5 times, the screen
is blocked for 30 seconds.
Secure start-up settings
When you select Knock Code, Pattern, PIN or Password as a screen
lock method, you can configure your device to be locked whenever
turning on the device in order to secure your data.
A You cannot use all functions, except for emergency calls, until you
unlock the de
vice.
A If you forget your decryption password, you cannot restore
encrypted data and personal information.
Lock screen settings
You can customize the following lock screen settings.
1
Tap Settings Lock screen.
2
Customize the following settings:
A Select screen lock: Select a screen lock method.
A Smart Lock: Select trusted items so that if you are connected
to or near one, the device is automatically unlocked.
A Wallpaper: Change the lock screen background wallpaper.
A Clock: Select the position of the clock on the lock screen.
A Shortcuts: Add an app shortcut and directly access the app
from the lock screen by dragging the app shortcut.
A Screen swipe effect: Set screen transition effects to apply
when the screen is unlocked.
A Contact info for lost phone: Display emergency contact
information on the lock screen.
A Lock timer: Set the amount of idle time after which the device
automatically locks.
A Power key instantly locks: Instantly lock the screen when the
Power/Lock key is pressed.
Basic Functions 36
A Available setting items may vary, depending on the selected screen
lock method.
KnockON
You can turn the screen on or off by double-tapping the screen.
A This option is available only on the Home screen provided by LG. It
may not function properly on a custom launcher or on the Home
screen installed by the user.
A When tapping the screen, use your fingertip. Do not use a
fingernail.
A To use the KnockON feature, make sure that the proximity/light
sensor is not blocked by a sticker or any other foreign substance.
Turning on the screen
Double-tap the middle of the screen.
A Tapping the top or bottom of the screen may decrease the
recognition rate.
Turning off the screen
Double-tap on an empty space on the screen.
You can also double-tap an empty space on the status bar.
Knock Code
You can unlock the screen by creating your own Knock Code. When
the screen is locked, you can directly access the Home screen by
tapping the screen in a specified sequence.
A You can use your Knock Code together with the KnockOn feature.
A Make sure to use your fingertip when tapping the screen.
Basic Functions 38
A To encrypt the memory card, make sure that a screen lock is set
using a PIN or password.
A Once memory card encryption starts, some functions are not
available.
A If the device is turned off while encryption is underway, the
encryption process will fail, and some data may be damaged.
Therefore, be sure to check that the battery level is sufficient
before starting encryption.
A Encrypted files are accessible only from the device where the files
were encrypted.
A The encrypted memory card cannot be used on another LG device.
To use the encrypted memory card on another mobile device,
format the card.
A You can activate memory card encryption even when no memory
card is installed into the device. Any memory card that is installed
after encryption will automatically be encrypted.
Taking screenshots
You can take screenshots of the current screen you are viewing.
Via a shortcut
Press and hold the Power/Lock key and the Volume Down (-) key at
the same time for at least two seconds.
A Screenshots can be viewed from the Screenshots folder in the
Gallery.
Via Capture+
On the screen where you want to take a screenshot, drag the status
bar downwards, then tap
.
A When the screen is turned off or locked, you can access Capture+
by pressing the Volume Up (+) key twice. To use this feature, tap
Settings and turn on Shortcut keys.
A See
Writing notes on a screenshot
for details.
Basic Functions 39
Entering text
Using the Smart keyboard
You can use the Smart keyboard to enter and edit text.
With the Smart keyboard, you can view text as you type without
bothering to alternate between the screen and a conventional
keyboard. This allows you to easily find and correct errors when
typing.
Moving the cursor
With the Smart keyboard, you can move the cursor to the exact
position you want. When typing text, touch and hold on the space
bar and then drag left or right.
A This option is available only on the QWERTY keyboard.
Basic Functions 41
A This option is available on the QWERTY, QWERTZ and AZERTY
keyboards.
A This function may not be supported for some languages.
Customizing the keyboard height
You can customize the keyboard height to maximize hand comfort
when typing.
1
Tap Settings Language & keyboard LG Keyboard
Keyboard height and layout
Keyboard height.
You can also tap
on the keyboard and tap Keyboard height
and layout
Keyboard height.
2
Adjust the keyboard height.
Selecting a landscape keyboard mode
You can select a landscape keyboard mode from several choices.
1
Tap Settings Language & keyboard LG Keyboard
Keyboard height and layout
Keyboard type in landscape.
You can also tap
on the keyboard and tap Keyboard height
and layout
Keyboard type in landscape.
2
Select a keyboard mode.
Basic Functions 42
Splitting the keyboard
You can split the keyboard in half and place each piece on either side
of the screen when the screen is in landscape mode.
Tap
Settings Language & keyboard LG Keyboard
Keyboard height and layout
Split keyboard.
You can also tap
on the keyboard and tap Keyboard height and
layout
Split keyboard.
A Rotate the device to landscape mode to split the keyboard to both
sides. To merge or split the keyboard, pinch together or spread
apart your fingers on the keyboard.
One-handed operation mode
You can move the keyboard to one side of the screen so that you can
use the keyboard with one hand.
1
Tap Settings Language & keyboard LG Keyboard
Keyboard height and layout
One-handed operation.
You can also tap
on the keyboard and tap Keyboard height
and layout
One-handed operation.
2
Press the arrow displayed next to the keyboard to move the
keyboard in the direction you want.
Useful Apps
03
Useful Apps 46
Installing and uninstalling apps
Installing apps
Access an app store to search and download apps.
A You can use the SmartWorld, Play Store or the app store provided
by your service provider.
A Some app stores may require you to create an account and sign in.
A Some apps may charge fees.
A If you use mobile data, you may be charged for data usage,
depending on your pricing plan.
A SmartWorld may not be supported depending on the area or
service provider.
Uninstalling apps
Uninstall apps that you no longer use from your device.
Uninstalling with the touch and hold gesture
On the Home screen, touch and hold the app to uninstall, then drag it
over Uninstall at the top of the screen.
You can also touch and hold the app, then tap
to uninstall.
A If apps were uninstalled within 24 hours from now, you can
reinstall them. See
Uninstalled apps
for details.
Uninstalling by using the settings menu
Tap Settings Apps, select an app, then tap Uninstall.
Useful Apps 47
Uninstalling apps from the app store
To uninstall an app, access the app store from which you download
the app and uninstall it.
A Some apps cannot be uninstalled by users.
Uninstalled apps
You can view the uninstalled apps on the Home screen. You can also
reinstall apps which were uninstalled within 24 hours from now.
1
Touch and hold on a blank area of the Home screen, then select
Uninstalled apps.
Or tap
Uninstalled apps.
2
Activate the desired function:
A Reinstall: Reinstall the selected app.
A
: Remove the uninstalled apps permanently from the device.
A Uninstalled apps are automatically removed from the device 24
hours after they were uninstalled. If you want to reinstall the
uninstalled apps, you must download them again from the app
store.
A This feature is activated on the default Home screen only. If you
uninstall apps while using the EasyHome screen or other launcher,
they are immediately and permanently removed from the device.
Useful Apps 49
Answering a call
To answer a call, drag on the incoming call screen.
A When the stereo headset is connected, you can make calls by
using the call/end button on the headset.
A To end a call simply by pressing the Power/Lock key, tap
Settings
Call Answer and end calls, then turn on End calls
with the Power key.
Rejecting a call
To reject an incoming call, drag across the incoming call screen.
A To send a rejection message, drag the rejection message option
across the screen.
A To add or edit a rejection message, tap
Settings Call Call
blocking & Ignore with message
Allow ignore with message.
A When a call is coming in, press the Volume Up (+), Volume Down
(-) or Power/Lock key to mute ringtone or vibration, or to hold the
call.
Viewing missed calls
If there is a missed call, the status bar at the top of the screen
displays
.
To view missed call details, drag the status bar downwards. You can
also tap
Call logs.
Useful Apps 51
Viewing call records
To view recent call records, tap Call logs. Then, you can use
the following functions:
A To view detailed call records, select a contact. To make a call to the
selected contact, tap
.
A To delete call records, tap
Delete.
A The displayed call duration may differ from the call charge. Consult
with your service provider for more information.
Configuring call options
You can configure various call options.
1
Tap Dial or Call logs.
2
Tap Call settings and then configure the options to suit your
preferences.
Useful Apps 53
Camera
Starting the camera
You can take a photo or record a video to cherish all of your
memorable moments.
Tap
.
A Before taking a photo or recording a video, wipe the camera lens
with a soft cloth.
A Be careful not to stain the camera lens with your fingers or other
foreign substance.
A If the battery level is lower than 5%, charge the battery before
using the camera.
A Images included in this user guide may be different from the actual
device.
A Photos and videos can be viewed or edited from the Gallery. See
Gallery overview
for details.
Turn the flash on
or off.
Switch between
front and rear
cameras.
Apply a film filter
effect.
Select a camera
mode.
Change the camera
options.
Start the Gallery.
Record videos.
Take photos.
Back to the
previous screen.
Useful Apps 54
Taking a photo
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap to take a photo.
A You can also press the Volume Down (-) or Volume Up (+) key
to take a photo.
A When the screen is turned off or locked, start the camera by
pressing the Volume Down (-) key twice. Tap
Settings
Shortcut keys.
Recording a video
1
Select a camera mode and tap the subject to focus the camera on.
2
Tap .
A To take a photo while recording a video, tap
.
A To pause the video recording, tap
. To resume the video
recording, tap
.
3
Tap to end the video recording.
Customizing the camera options
You can customize a variety of camera options to suit your
preferences.
Tap
on the screen.
A Available options vary depending on the selected camera (front or
rear camera) and the selected camera mode.
Photo size Select the aspect ratio and size for photos.
Video resolution Select the resolution and size for videos.
Useful Apps 56
Panorama
You can create a panoramic photo by moving the camera in one
direction to photograph and stitch continuous shots of a wide view.
1
In the camera screen, tap MODE .
2
Tap and then slowly move the camera in one direction.
A Move the device by following the direction of the arrow in the
guideline.
3
Tap to stop capturing the panoramic.
Burst shot
You can take continuous shots of photos to create moving pictures.
Touch and hold
.
A Continuous shots are taken at a fast speed while
is held down.
A When the storage is set as Internal storage, you can take up to 30
photos.
Simple view
Tap Simple view to hide the menus on the camera screen. Tap
to display them.
Useful Apps 57
Switching between cameras
You can switch between the front and rear cameras to suit your
environment.
On the camera screen, tap
or drag the screen in any direction to
switch between the front and rear cameras.
A Use the front camera to take selfies. See
Selfie shot
for details.
Zoom in or out
You can use zoom in or out on the camera screen while taking a
photo or recording a video.
A On the camera screen, pinch or spread two fingers to zoom in or
out, then use the displayed +/- slide bar.
A The zoom feature is not available when using the front camera in
selfie mode.
Useful Apps 58
Selfie shot
You can use the front camera to view your face on the screen and
take selfies.
Gesture shot
You can take selfies by using gestures.
Show your palm to the front camera and then clench your fist.
You can also clench your fist and then open it towards the front
camera.
A In three seconds, a photo is taken.
A To use this feature, switch to the front camera mode, then tap
Selfie shot
Gesture shot.
A Make sure that your palm and fist are within the reference line so
that the camera can detect them.
A This feature may not available while using some of the camera
features.
Useful Apps 60
Gesture view
After taking a selfie with the front camera, you can preview the selfie
immediately by placing the screen close to your face.
A Tap Gesture view to enable the Gesture view feature.
A Only one preview is available each time a photo is taken.
A If you rotate the device while in preview screen, the screen switches
to camera mode.
Save as flipped
Before taking a photo with the front camera, tap Save as
flipped. The image is flipped horizontally.
A When using the front camera, you can change how selfies are
taken in the camera options. See
Customizing the camera options
for details.
Useful Apps 62
Editing photos
1
While viewing a photo, tap .
2
Use a variety of effects and tools to edit the photo.
3
Tap to apply changes.
4
Tap SAVE to save changes.
A The changes are overwritten to the original file.
A To save the edited photo as another file, tap
Save copy.
Playing a video
Add to or remove
from your favorites.
Adjust the sound
volume.
Go to previous
video.
Access additional
options.
Lock or unlock
the screen.
Open with QSlide.
Pause or play
the video.
Go to next video.
A To adjust the sound volume, drag the right side of the video screen
up or down.
A To adjust the screen brightness, drag the left side of the video
screen up or down.
Useful Apps 64
Email
Email overview
You can register an email account to your device and then you can
check and send emails from your device.
A If you use mobile data, you may be charged for data usage
depending on your pricing plan. Consult with your service provider
for more information.
Registering email accounts
When you use the email app for the first time, register your email
account.
1
Tap Email.
2
Select an email service provider.
3
Enter your email address and password and then tap NEXT to
register your account.
A To manually register an email account, tap MANUAL SETUP.
Managing email accounts
To view or edit your email account settings, tap Settings.
A To add an account, tap Add account.
A To delete an account, tap
Remove account.
Opening another email account
If several email accounts are registered and you want to view another
account, tap
and select another one from the account list.
Useful Apps 67
Clock
Alarm
You can set an alarm to trigger it at a specified time.
1
Tap Tools Clock Alarm.
2
Tap to add a new alarm.
3
Configure the alarm settings and tap SAVE.
A If you select a previously set alarm, you can edit the alarm.
A To delete an alarm, tap at the top of the screen. You can also
touch and hold the alarm.
World clock
You can view the current time in cities around the world.
1
Tap Tools Clock World clock.
2
Tap and add a city.
Timer
You can set the timer to trigger an alarm after a specified period of
time.
1
Tap Tools Clock Timer.
2
Set the time and tap Start.
A To pause the timer, tap P
ause. To resume the timer, tap Resume.
A To reset the timer settings, tap Reset.
Useful Apps 68
Stopwatch
You can use the stopwatch to record a lap time.
1
Tap Tools Clock Stopwatch.
2
Tap Start to initiate the stopwatch.
A To record a lap time, tap Lap.
3
Tap Pause to pause the stopwatch.
A To resume the stopwatch, tap Resume.
A To clear all the records and restart the stopwatch, tap Reset.
QuickMemo+
QuickMemo+ overview
You can make creative notes by using a variety of options on
this advanced notepad feature, such as image management and
screenshots, which are not supported by the conventional notepad.
Creating a note
1
Tap Tools QuickMemo+.
2
Tap to create a note.
A
: Save a note.
A
: Undo the last action.
A
: Redo the last action you undid.
A
: Enter a note by using the keypad.
A
: Write notes by hand.
A
: Erase handwritten notes.
A
: Zoom in or out, rotate or erase the parts of a handwritten
note.
A
: Access additional options.
3
Tap to save the note.
Useful Apps 71
FM Radio
You can listen to FM radio.
Tap
Media FM Radio.
A To use this app, first connect earphones to the device. The
earphones function as the radio antenna.
A This function may not be supported depending on the area.
Voice Recorder
You can record and save your voice or others’ voices from important
events. Recorded voice files can be played back or shared.
1
Tap Tools Voice Recorder.
A To save the location details of recording, tap Location.
A To add an event, tap Event and add an event to the date you
want.
2
Tap .
A To pause recording, tap
.
3
Tap to end the recording.
A The file is saved automatically and the recorded files screen
appears.
4
Tap to play the recorded voice.
A If you tap , recorded voice files appear. You can play a recorded
voice file from the list.
Useful Apps 72
Contacts
Contacts overview
You can save and manage contacts.
Tap
Productivity Contacts.
Adding contacts
Adding new contacts
1
On the contact list screen, tap .
2
Enter the contact’s details and tap SAVE.
Importing contacts
You can import contacts from another storage device.
1
On the contact list screen, tap Manage contacts Import.
2
Select the source and target locations of the contact you want to
import, and then tap OK.
3
Select the vCard file(s) and tap IMPORT.
Adding contacts to the speed dial list
1
On the contact list screen, tap Speed dial.
2
Tap Add contact from a speed dial number.
3
Select a contact.
Useful Apps 73
Searching for contacts
You can search for contacts by using one of the following options:
A On the contact list screen, enter a contact name in the search box.
A Scroll the contact list up or down.
A From the index of the contact list screen, tap the initial letter of a
contact.
Contacts list
Editing contacts
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap and edit details.
3
Tap SAVE to save changes.
Deleting contacts
You can delete contacts by using one of the following options:
A On the contact list screen, touch and hold a contact you want to
delete, then tap Delete contact.
A Tap
Delete on the contact list screen.
Adding favorites
You can register frequently used contacts as favorites.
1
On the contact list screen, select a contact.
2
On the contact detail screen, tap .
Creating groups
1
On the contact list screen, tap Groups New group.
2
Enter a new group name.
3
Tap Add members, select contacts, then tap ADD.
4
Tap SAVE to save the new group.
Useful Apps 74
Music
You can play and manage songs or music albums.
1
Tap Media Music.
2
Select a category.
3
Select a music file.
Back to the previous
screen.
Add to or delete from
your favorites.
Play in random order.
Adjust the sound
volume.
Tap to play from the
beginning of the current
file / Double-tap to play
the previous file / Touch
and hold to rewind.
Switch to the playlist.
Search for music files.
Select a repeat mode.
Set sound effects.
Tap to play the next file / Touch
and hold to fast forward.
Pause or play.
Access additional options.
A Some file formats may not be supported, depending on the
installed software.
A Files that exceed the size limit may cause an error.
A Music files may be protected by international copyright owners
or copyright laws. You may have to obtain legal permission before
copying a music file. To download or copy a music file, first check
the copyright law for the relevant country.
Useful Apps 76
Google apps
You can use Google apps by setting a Google account. The Google
account registration window appears automatically when you use a
Google app for the first time. If you do not have a Google account,
create one from your device. For details on how to use an app, see
the Help in the app.
A Some apps may not work depending on the area or service provider.
Chrome
Sign in to Chrome and import opened tabs, bookmarks and address
bar data from a computer to your device.
Docs
Create documents or edit documents created online or from another
device. Share and edit documents together with others.
Drive
Upload, save, open, share and organize files from your device. Files
accessible from apps can be accessed from anywhere, including online
and offline environments.
Duo
Duo is a one-to-one video calling app for everyone.
Gmail
Register your Google email account to your device to check or send
email.
Google
Use the Google to search for web pages, images, news and more by
entering or speaking keywords.
Phone Settings
04
Phone Settings 79
Settings
You can customize the device settings in accordance with your
preferences.
Tap
Settings.
A Tap and enter a keyword in the search box to access a setting
item.
WIRELESS NETWORKS
Airplane mode
You can turn off the call and mobile data functions. When this mode
is on, functions that do not involve data, such as games and music
playback, remain available.
1
On the settings screen, tap Airplane mode.
2
Tap TURN ON in the confirmation screen.
Wi-Fi
You can connect to nearby devices over a Wi-Fi network.
Connecting to a Wi-Fi network
1
On the settings screen, tap Wi-Fi.
2
Tap to activate it.
A Available Wi-Fi networks appear automatically.
3
Select a network.
A You may need to enter the network's Wi-Fi password.
A The device skips this process for previously accessed Wi-Fi
networks. If you do not want to automatically connect to a
certain Wi-Fi network, touch and hold the network and then
tap Forget network.
Phone Settings 80
Wi-Fi Direct
You can connect your device to other devices that support Wi-Fi
Direct to share data directly with them. You do not need an access
point. You can connect with more than two devices by using Wi-Fi
Direct.
1
On the settings screen, tap Wi-Fi Advanced Wi-Fi Wi-Fi
Direct.
A Nearby devices that support Wi-Fi Direct automatically appear.
2
Select a device.
A Connection occurs when the device accepts the connection
request.
A The battery may drain faster when using Wi-Fi Direct.
Phone Settings 81
Bluetooth
You can connect your device to nearby devices that support
Bluetooth to exchange data with them. Connect your device to a
Bluetooth headset and a keyboard. This makes it easier to control the
device.
Pairing with another device
1
On the settings screen, tap Bluetooth.
2
Tap to activate it.
A Available devices appear automatically.
A To refresh the device list, tap SEARCH.
A Only devices set as visible are displayed on the list.
3
Select a device from the list.
4
Follow the on-screen instructions to perform authentication.
A This step is skipped for previously accessed devices.
Sending data via Bluetooth
1
Select a file.
A You can send multimedia files or contacts.
2
Tap Bluetooth.
3
Select a target device for the file.
A The file is sent as soon as the target device accepts it.
A File sharing processes may differ, depending on the file.
Phone Settings 82
Mobile data
You can turn on or off mobile data. You can also manage mobile data
usage.
Turning on mobile data
1
On the settings screen, tap Mobile data.
2
Tap to activate it.
Customizing mobile data settings
1
On the settings screen, tap Mobile data.
2
Customize the following settings:
A Mobile data: Set to use data connections on mobile networks.
A Limit mobile data usage: Set a limit for mobile data usage to
block mobile data if the limit is reached.
A
: Customize mobile data settings.
Call
You can customize call settings, such as voice call and international
call options.
A Some features may not be supported depending on the area or
service provider.
1
On the settings screen, tap Call.
2
Customize the desired settings.
Advanced Calling
You can turn HD Voice on and off.
On the settings screen, tap Advanced Calling.
A HD Voice may not be supported depending on the area or service
provider.
Phone Settings 84
Printing
You can connect your device to a Bluetooth printer and print photos
or documents saved on the device.
1
On the settings screen, tap Share & connect Printing.
A If the desired printer is not in the list, install the printer driver from
the app store.
2
Select print service.
3
Tap to activate it.
4
Select a printer from the printer list screen.
A To add a printer, tap
Bluetooth.
A To search for a printer name, tap
Search.
A Tap
Settings from the printer list screen.
5
Select a file and tap Print.
A The document prints.
A If you do not have a Google account, tap ADD ACCOUNT to create
an account.
Phone Settings 88
A Data roaming: Turn data roaming on or off.
A Access Point Names: View or change the access point for using
mobile data services. To change the access point, select a choice
from the access point list.
VPN
You can connect to a safe virtual network, such as an intranet. You
can also manage connected virtual private networks.
Adding VPN
1
On the settings screen, tap More VPN.
A Be cautious that if the screen lock is unlocked, all VPN information
saved on the device are erased.
2
Tap Add VPN.
A This feature is available only when the screen lock is activated. If
the screen lock is deactivated, a notification screen appears. Tap
SETTINGS from the notification screen to activate the screen lock.
See
Setting a screen lock
for details.
3
Enter VPN details and tap SAVE.
Configuring VPN settings
1
Tap a VPN from the VPNS list.
2
Enter the VPN user account details and tap CONNECT.
A To save the account details, select the Sav
e account
information checkbox.
Emergency alerts
If emergency alerts are issued, those alerts will appear on this menu.
On the settings screen, tap More
Emergency alerts.
Phone Settings 89
DEVICE
Sound
You can customize sound and vibrate settings.
On the settings screen, tap Sound and customize the following
settings:
A Sound profile: Change the sound mode t
o sound, silent, or vibrate
only.
A Volume: Adjust the sound volume for various items.
A Ringtone: Select a ringtone for incoming calls. Add or delete
ringtones.
A Ringtone ID: Create a ringtone for an incoming call from a
particular contact.
A Sound with vibration: Set the device to vibrate and play a
ringtone simultaneously.
A Vibration type: You can select a vibration type or make your own
vibration pattern.
A Notification sound: Select a notification ringtone. Set music saved
on the device as a notification ringtone.
A Vibrate on tap: Set the device to vibrate when you tap certain
items on the screen.
A Sound effects: Select a sound effect to play when you tap the
dialpad or keyboard, select an option, or lock or unlock the screen.
A Message/call voice notifications: Set the device to read the caller
information or message content via voice.
Notifications
You can customize notification settings.
On the settings screen, tap Notifications and customize the
following settings:
Phone Settings 90
A Do not disturb: Set the time, range and app type to receive
notification messages. Receive notification messages only on
particular days of the week.
A Apps: Select the apps that can show their notification messages
on the screen and set the priorities of those apps in regard to
notification messages.
A Lock screen: Displ
ay or hide a notification message on the lock
screen. You can also hide private information.
A Notification LED:
Tap the switch to toggle it On or Off. On activates
the LED light for the notifications you select.
Display
You can customize the display settings.
On the settings screen, tap Display and customize the following
settings:
A Font type: Change the font face.
A Font size: Change the font size.
A Bold text: Bold the text on the screen.
A Brightness: Use the slide bar to change the device's screen
brightness. To automatically adjust screen brightness according to
ambient light intensity, tap the Automatic brightness switch.
A Comfort view: Set the device to reduce amount of blue light on
screen to reduce eye strain.
A Auto-rotate screen: Automatically rotate the screen according to
the device's orientation.
A Screen timeout: Automatically turn off the screen when the
device is left idle for a specified period of time.
A Home touch buttons: Rearrange Home touch buttons or change
their background colors.
A Display size: Set the items on the screen to a size that is easy for
you to see. Some items may change position.
Phone Settings 94
Memory
You can view the average amount of memory usage over a certain
period of time and the memory occupied by an app.
1
On the settings screen, tap Memory.
2
Tap to set a time slot to retrieve data.
Apps
You can view a list of installed apps. Stop apps from running or delete
apps, if necessary.
1
On the settings screen, tap Apps.
2
Select an app and manage them.
Phone Settings 95
PERSONAL
Location
You can customize how your location information is used by
particular apps.
1
On the settings screen, tap Location.
2
Customize the following settings:
A Mode: Select a method to provide your location information.
A RECENT LOCATION REQUEST: View apps that recently
requested location information.
A Low power location estimation: Estimate the device location
by using low power consumption.
A Google Location History: Configure the Google location
history settings.
Fingerprints & security
1
On the settings screen, tap Fingerprints & security.
2
Customize the following settings:
A Fingerprints: Use your fingerprint to unlock the screen or
content. See
Fingerprint recognition overview
for details.
A Content lock: Set the method to lock files in QuickMemo+.
A Encrypt SD card: Encrypt the memory card to prevent use on
another device. See
Memory card encryption
for details.
A Secure start-up: Protect your device with a lock when it
powers on. See
Secure start-up settings
for details.
A Set up SIM card lock: Lock or unlock the SIM card, or change
the password (PIN).
A Password typing visible: Display a password as you enter it.
A Phone administrators: Allow privileges to restrict the control
or use of the device to particular apps.
Phone Settings 96
A Unknown sources: Allow the installation of apps from non-Play
Store apps.
A Credential protection: View the type of the storage where the
security certificate will be saved.
A Certificate management: Manage the security certificate
saved on the device.
A Trust agents: View and use trust agents installed on the device.
A Screen pin: Fix the app scr
een so that only the currently active
app can be used.
A Usage access: View details on usage of apps on the device.
Accounts & sync
You can add or manage accounts, including a Google account. You can
also sync particular apps or user information automatically.
1
On the settings screen, tap Accounts & sync.
2
Customize the following settings:
A Auto-sync data: Sync all the registered accounts automatically.
A ACCOUNTS: View a list of registered accounts. To view or
change details of an account, tap the account.
A ADD ACCOUNT: Add accounts.
Language & keyboard
You can customize language and keyboard settings for your device.
1
On the settings screen, tap Language & keyboard.
2
Customize the following settings:
A Language: Select a language to apply for the device.
A Current keyboard: View the keyboard currently in use. Select a
keyboard to use when entering text.
A LG Keyboard: Customize the LG keyboard settings.
Phone Settings 98
SYSTEM
Shortcut keys
You can use the volume keys to directly launch apps when the screen
is turned off or locked.
1
On the settings screen, tap Shortcut keys.
2
Tap to activate it.
A Take a selfie in Camera: Tap the Power key to take a selfie.
A Take a screenshot: Double-tap and hold the Power key to take a
screenshot.
A Open Capture+/Camera: Press the Volume Down (-) key twice
to launch the Camera app when the screen is locked or turned
off. Press the Volume Up (+) key twice to launch Capture+.
Date & time
You can customize date and time settings for your device.
1
On the settings screen, tap Date & time.
2
Customize the desired settings.
Accessibility
You can manage accessibility plug-ins installed on your device.
1
On the settings screen, tap Accessibility.
2
Customize the following settings:
A Vision
TalkBack: Set the device to notify screen status or
actions via voice.
A Vision
Message/call voice notifications: Set the device to
read the caller information or message content via voice.
A Vision
Font size: Change the font size.
A Vision
Bold text: Bold the text on the screen.
A Vision
Display size: Set the items on the screen to a size that
Phone Settings 100
A Motor & cognition Touch and hold for calls: Answer or decline
calls by touching and holding the call button instead of dragging
it.
A Motor & cognition
Screen timeout: Turn off the screen
automatically when the device is left idle for a specified period
of time.
A Motor & cognition
Touch control areas: Limit the touch area
so that only a particular portion of the screen can be controlled
by touch input.
A Accessibility features shortcut: Quickly access a frequently
used function by tapping
three times.
A Auto-rotate screen: Automatically change the screen
orientation according to the physical position of the device.
A Switch Access: Create key combinations to control your device.
About phone
You can view information about your device, such as the name,
status, software details and legal information.
On the settings screen, tap About phone and view information.
Appendix
05
Appendix 103
LG Mobile Phone software update via Over-the-
Air (OTA)
This feature allows you to conveniently update your phone’s software
to a newer version via OTA, without connecting a USB cable. This
feature will only be available if and when LG makes a newer firmware
version available for your device.
First check the software version on your mobile phone:
Settings
About phone Update Center Software Update Check
for updates.
A Your personal data from internal phone storage—including
information about your Google account and any other accounts,
your system/application data and settings, any downloaded
applications and your DRM license—might be lost in the process
of updating your phone’s software. Therefore, LG recommends
that you backup your personal data before updating your phone’s
software. LG does not take responsibility for any loss of personal
data.
A This feature depends on the area or service provider.
Appendix 104
FAQ
This chapter lists some problems you might encounter when using
your phone. Some problems require you to call your service provider,
but most are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM card error
There is no SIM card in
the phone or it is inserted
incorrectly.
Make sure the SIM card is
correctly inserted.
No network
connection/
Dropped
network
Signal is weak or you
are outside the carrier
network.
Move toward a window or
into an open area. Check the
network operator coverage
map.
Operator applied new
services.
Check whether the SIM card
is more than 6-12 months
old. If so, change your SIM or
USIM card at your network
provider's nearest branch.
Contact your service provider.
Codes do not
match
To change a security code,
confirm the new code by
re-entering it.
If you forget the code, contact
your service provider.
The two codes you
entered do not match
No
applications
can be set
Not supported by service
provider or registration
required.
Contact your service provider.
Downloaded
application
causes a lot
of errors.
Remove the application.
1. Tap
Settings.
2. Tap Apps.
3. Tap the app
Uninstall.
Appendix 108
More information
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open
source licenses, that is contained in this product, please visit
http://
opensource.lge.com
.
In addition to the source code, all referred license terms, warranty
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM
for a charge covering the cost of performing such distribution (such
as the cost of media, shipping, and handling) upon email request to
opensourc[email protected]
. This offer is valid for three (3) years from the
date on which you purchased the product.
Trademarks
A Copyright ©2017 LG Electronics, Inc. All rights reserved. LG and
the LG logo are registered trademarks of LG Group and its related
entities.
A Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play
Store™ are trademarks of Google, Inc.
A Bluetooth® is a registered trademark of Bluetooth SIG, Inc.
worldwide.
A Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi
Alliance.
A All other trademarks and copyrights are the property of their
respective owners.
For Your Safety
06
For Your Safety 110
Important Information
This user guide contains important information on the use and operation of
this phone. Please read all the information carefully for optimal performance
and to prevent any damage to or misuse of the phone. Any changes or
modifications not expressly approved in this user guide could void your
warranty for this equipment. Any changes or modifications not expressly
approved by the manufacturer could void the user’s authority to operate the
equipment.
Before You Start
Violation of the instructions may cause serious injury
or death.
WARNING: This product can expose you to chemicals including carbon
black, which is known to the State of California to cause cancer, and BPA,
which is known to the State of California to cause birth defects or other
reproductive harm. For more information go to www.P65Warnings.ca.gov.
ANever place your phone in a microwave oven as it will cause
the battery to explode.
AWhen riding in a car, do not leave your phone or set up the
hands-free kit near the air bag. If wireless equipment is
improperly installed and the air bag is deployed, you may be
seriously injured.
ADo not dispose of your phone near fire or with hazardous
or flammable waste. You should dispose of your phone in
accordance with all applicable laws.
ADo not use the phone in areas where its use is prohibited.
(For example: aircraft)
ADo not expose the battery charger or adapter to direct
sunlight or use it in places with high humidity, such as a
bathroom.
For Your Safety 114
Body-worn Operation
This device was tested for typical use with the back of the phone kept 0.39
inches (1.0 cm) from the body. To comply with FCC RF exposure requirements,
a minimum separation distance of 0.39 inches (1.0 cm) must be maintained
between the user’s body and the back of the phone.
Any belt-clips, holsters, and similar accessories containing metallic
components may not be used. Avoid the use of accessories that cannot
maintain 0.39 inches (1.0 cm) distance between the user’s body and the back
of the phone and have not been tested for compliance with FCC RF exposure
limits.
Consumer Information About Radio
Frequency Emissions
Your wireless phone, which contains a radio transmitter and receiver,
emits radio frequency energy during use. The following consumer
information addresses commonly asked questions about the health
effects of wireless phones.
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency
(“RF”) energy has been conducted worldwide for many years, and continues.
In the United States, the Food and Drug Administration (“FDA”) and the
Federal Communications Commission (“FCC”) set policies and procedures
for wireless phones. The FDA issued a website publication on health issues
related to cell phone usage where it states, “The scientific community at large
… believes that the weight of scientific evidence does not show an association
between exposure to radiofrequency (RF) from cell phones and adverse
health outcomes. Still the scientific community does recommend conducting
additional research to address gaps in knowledge. That research is being
conducted around the world and FDA continues to monitor developments in
this field. You can access the joint FDA/FCC website at
http://www.fda.gov
(under “c”in the subject index, select Cell Phones > Research). You can also
contact the FDA toll-free at (888) 463-6332 or (888) INFO-FDA.
For Your Safety 115
In June 2000, the FDA entered into a cooperative research and development
agr
eement through which additional scientific research is being conducted.
The FCC issued its own website publication stating that “there is no scientific
evidence that proves that wireless phone usage can lead to cancer or a variety
of other problems, including headaches, dizziness or memory loss.” This
publication is available at
http://www.fcc.gov/cgb/cellular.html
or through the
FCC at (888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection
Agency, and other agencies, established RF exposure safety guidelines for
wireless phones in the United States. Before a wireless phone model is
available for sale to the public, it must be tested by the manufacturer and
certified to the FCC that it does not exceed limits established by the FCC. One
of these limits is expressed as a Specific Absorption Rate, or “SAR.” SAR is a
measure of the rate of absorption of RF energy in the body. Tests for SAR are
conducted with the phone transmitting at its highest power level in all tested
frequency bands. Since 1996, the FCC has required that the SAR of handheld
wireless phones not exceed 1.6 watts per kilogram, averaged over one gram
of tissue. Although the SAR is determined at the highest power level, the
actual SAR value of a wireless phone while operating can be less than the
reported SAR value. This is because the SAR value may vary from call to call,
depending on factors such as proximity to a cell site, the proximity of the
phone to the body while in use, and the use of hands-free devices.
For more information about SARs, visit the FCC website at
https://www.fcc.
gov/consumers/guides/specific-absorption-rate-sar-cell-phones-what-it-
means-you
. You may also wish to contact the manufacturer of your phone.
For Your Safety 116
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to
minimize your RF exposure. You can, of course, reduce your talk time.
You can place more distance between your body and the source of the RF, as
the exposure level drops off dramatically with distance. The FDA/FCC website
states that “hands-free kits can be used with wireless phones for convenience
and comfort. These systems reduce the absorption of RF energy in the head
because the phone, which is the source of the RF emissions, will not be placed
against the head. On the other hand, if the phone is mounted against the
waist or other part of the body during use, then that part of the body will
absorb more RF energy. Wireless phones marketed in the U.S. are required to
meet safety requirements regardless of whether they are used against the
head or against the body. Either configuration should result in compliance with
the safety limit.” Also, if you use your wireless phone while in a car, you can
use a phone with an antenna on the outside of the vehicle. You should also
read and follow your wireless phone manufacturer’s instructions for the safe
operation of your phone.
Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a
danger to users of wireless communication devices, including children.” The
FDA/FCC website further states that “some groups sponsored by other
national governments have advised that children be discouraged from
using wireless phones at all”. For example, the Stewart Report from the
United Kingdom [“UK”] made such a recommendation in December 2000.
In this report a group of independent experts noted that no evidence exists
that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary;
it was not based on scientific evidence that any health hazard exists. A copy of
the UK’s leaflet is available at
http://www.dh.gov.uk
(search “mobile”), or you
can write to: NRPB, Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies
of the UK’s annual reports on mobile phones and RF are available online at
http://www.hpa.org.uk/radiation/
(search “mobile”). Parents who wish to
reduce their children’s RF exposure may choose to restrict their children’s
wireless phone use.
For Your Safety 118
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and Radiation
(COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s requirements for exposure to radio
waves. Your wireless phone is a radio transmitter and receiver. It is designed
and manufactured not to exceed the emission limits for exposure to Radio
Frequency (RF) energy set by the Federal Communications Commission of the
U.S. Government. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based
on standards that were developed by independent scientific organizations through
periodic and thorough evaluation of scientific studies. The standards include a
substantial safety margin designed to assure the safety of all persons, regardless of
For Your Safety 119
age and health.
The exposure standard for wireless mobile phones employs a unit of
measurement known as the Specific Absorption Rate, or SAR. The SAR limit
set by the FCC is 1.6 W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the phone transmitting at its
highest certified power level in all tested frequency bands. Although SAR is
determined at the highest certified power level, the actual SAR level of the
phone while operating can be well below the maximum value. Because the
phone is designed to operate at multiple power levels to use only the power
required to reach the network, in general, the closer you are to a wireless
base station antenna, the lower the power output. Before a phone model
is available for sale to the public, it must be tested and certified to the FCC
that it does not exceed the limit established by the government-adopted
requirement for safe exposure. The tests are performed in positions and
locations (e.g., at the ear and worn on the body) as required by the FCC for
each model.
The highest SAR values are:
* Head: 0.95 W/kg
* Body (Body-worn/Hotspot): 0.96 W/kg
(Body measurements differ among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between SAR levels of various phones and
at various positions, they all meet the government requirement for safe
exposure.
The FCC has granted an Equipment Authorization for this model phone with
all reported SAR levels evaluated as in compliance with the FCC RF emission
guidelines. SAR information on this model phone is on file with the FCC and
can be found under the Display Grant section of
http://www.fcc.gov/oet/
fccid
after searching on FCC ID ZNFL84VL. Additional information on Specific
Absorption Rates (SAR) can be found on the Cellular Telecommunications
Industry Association (CTIA) website at
http://www.ctia.org/
.
* In the United States and Canada, the SAR limit for mobile phones used
by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give additional
protection for the public and to account for any variations in measurements.
For Your Safety 120
FCC Hearing-Aid Compatibility (HAC)
Regulations for Wireless Devices
On July 10, 2003, the U.S. Federal Communications Commission (FCC) Report
and Order in WT Docket 01-309 modified the exception of wireless phones
under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital
wireless phones be compatible with hearingaids. The intent of the HAC Act
is to ensure reasonable access to telecommunications services for persons
with hearing disabilities. While some wireless phones are used near some
hearing devices (hearing aids and cochlear implants), users may detect a
buzzing, humming, or whining noise. Some hearing devices are more immune
than others to this interference noise, and phones also vary in the amount of
interference they generate.
The wireless telephone industry has developed a rating system for wireless
phones, to assist hearing device users to find phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are
rated have the rating on their box or a label located on the box.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be
vulnerable to interference, you may not be able to use a rated phone
successfully. Trying out the phone with your hearing device is the best way to
evaluate it for your personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely
to generate less interference to hearing devices than phones that are not
labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3
or T4 meet FCC requirements and are likely to generate less interference to
hearing devices than phones that are not labeled. T4 is the better/ higher of
the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or
hearing health professional may help you find this rating. Higher ratings mean
that the hearing device is relatively immune to interference noise. The hearing
aid and wireless phone rating values are then added together.
For Your Safety 122
Caution:
Avoid potential hearing loss.
Prolonged exposure to loud sounds (including music) is the most common
cause of preventable hearing loss. Some scientific research suggests that
using portable audio devices, such as portable music players and cellular
telephones, at high volume settings for long durations may lead to permanent
noise-induced hearing loss. This includes the use of headphones (including
headsets, earbuds and Bluetooth or other wireless devices). Exposure to
very loud sound has also been associated in some studies with tinnitus (a
ringing in the ear), hypersensitivity to sound and distorted hearing. Individual
susceptibility to noise-induced hearing loss and other potential hearing
problems varies.
The amount of sound produced by a portable audio device varies depending
on the nature of the sound, the device, the device settings and the
headphones. You should follow some commonsense recommendations when
using any portable audio device:
A Set the volume in a quiet environment and select the lowest volume at
which you c
an hear adequately.
A When using headphones, turn the volume down if you cannot hear the
people speaking near you or if the person sitting next to you can hear what
you are listening to.
A Do not turn the volume up to block out noisy surroundings. If you choose
to listen to your portable device in a noisy environment, use noise-
canceling headphones to block out background environmental noise.
A Limit the amount of time you listen. As the volume increases, less time is
required before your hearing could be affected.
A Avoid using headphones after exposure to extremely loud noises, such as
rock concerts, that might cause temporary hearing loss. Temporary hearing
loss might cause unsafe volumes to sound normal.
A Do not listen at any volume that causes you discomfort. If you experience
ringing in your ears, hear muffled speech or experience any temporary
hearing difficulty after listening to your portable audio device, discontinue
use and consult your doctor.
For Your Safety 125
Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your
phone before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a
“blasting area” or in areas posted: “Turn off two-way radio”. Obey all signs and
instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive
atmosphere and obey all signs and instructions. Sparks in such areas could
cause an explosion or fire resulting in bodily injury or even death. Areas with
a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles (such as grain, dust, or metal powders); and
any other area where you would normally be advised to turn off your vehicle
engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is improperly
installed and the air bag inflates, serious injury could result.
Part 15.19 statement
This device complies with part 15 of the FCC rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference
that may cause undesired operation.
For Your Safety 126
Part 15.21 statement
Changes or modifications that are not expressly approved by the
manufacturer for compliance could void the user’s authority to operate the
equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a
class B digital device, pursuant to Part 15 of the FCC rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
A Reorient or relocate the receiving antenna.
A Increase the separation between the equipment and receiver.
A Connect the equipment into an outlet on a circuit different from that to
which the r
eceiver is connected.
A Consult the dealer or an experienced radio/TV technician for help.
For Your Safety 127
Safety Information
Please read and observe the following information for safe and proper use of
your phone and to prevent damage.
$BVUJPO
Violation of the instructions may cause minor or serious
damage to the product.
Charger and Adapter Safety
A The charger and adapter are intended for indoor use only.
A Insert the battery charger vertically into the wall power socket.
A Only use the LG-approved battery charger. Otherwise, you may cause
serious damage to your phone.
A Use the correct adapter for your phone when using the battery charger
abroad.
Battery Information and Care
A Always unplug the charger from the wall socket after the phone is fully
charged to save unnecessary power consumption of the charger.
A Please read the manual of specified charger about charging method.
A Do not damage the power cord by bending, twisting, or heating. Do not use
the plug if it is loose as it may cause electric shock or fire.
A Do not place any heavy items on the power cord. Do not allow the power
cord to be crimped as it may cause electric shock or fire.
A Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty. When using the power plug, ensure that it’s firmly
connected. If not, it may cause excessive heat or fire. If you put your phone
in a pocket or bag without covering the receptacle of the phone (power
plug pin), metallic articles (such as a coin, paperclip or pen) may short-
circuit the phone. Always cover the receptacle when not in use.
A Recharge the battery after long periods of non-use to maximize battery
life. Battery life will vary due to usage pattern and environmental
conditions.
For Your Safety 128
A Please use only an approved charging accessory to charge your LG
phone.
Improper handling of the charging port, as well as the use of an
incompatible charger, may cause damage to your phone and void the
warranty.
A Charging temperature range is regulated between 0 °C/32 °F and
45 °C/113 °F. Do not charge the battery out of recommended
temperature range. Charging out of recommended range might cause the
generating heat or serious damage of battery. And also, it might cause the
deterioration of battery’s characteristics and cycle life.
A Do not use or leave the battery under the blazing sun or in heated car
by sunshine.
The battery may generate heat, smoke or flame. And also, it
might cause the deterioration of battery’s characteristics or cycle life.
A The battery pack has protection circuit to avoid the danger. Do not use
nearby the place where generates static electricity more than 100V which
gives damage to the protection circuit. If the protection circuit were broken,
the battery would generate smoke, rupture or flame.
A If the skin or cloth is smeared with liquid from the battery, wash with fresh
water. It may cause the skin inflammation.
A Please take your phone to an authorized service center immediately if this
occurs.
A Do not handle the phone with wet hands while it is being charged. It may
cause an electric shock or seriously damage your phone.
A Do not place or answer calls while charging the phone as it may short-
circuit the phone and/or cause electric shock or fire.
A The charger and adapter are intended for indoor use only.
A Talking on your phone for a long period of time may reduce call quality due
to heat generated during use.
Explosion, Shock, and Fire Hazards
A Do not put your phone in a place subject to excessive dust and keep the
minimum required distance between the power cord and heat sources.
A Unplug the power cord prior to cleaning your phone, and clean the power
plug pin when it’s dirty.
A When using the power plug, ensure that it’s firmly connected. If not, it may
cause excessive heat or fire.
For Your Safety 129
A If you put your phone in a pocket or bag without covering the receptacle
of the phone (pow
er plug pin), metallic articles (such as a coin, paperclip
or pen) may short-circuit the phone and may cause an explosion. Always
cover the receptacle when not in use.
General Notice
A Do not place items containing magnetic components such as a credit card,
phone card, bank book, or subway ticket near your phone. The magnetism
of the phone may damage the data stored in the magnetic strip.
A Talking on your phone for a long period of time may reduce call quality due
to heat gener
ated during use.
A When the phone is not used for a long period time, store it in a safe place
with the power cord unplugged.
A Using the phone in proximity to receiving equipment (i.e., TV or radio) may
cause interference to the phone.
A Do not immerse your phone in water, liquid, or expose to high humidity.
Immediately, take it to an LG Authorized Service Center.
A Do not paint your phone.
A The data saved in your phone might be deleted due to careless use, repair
of the phone, or upgrade of the software. Please backup your important
phone numbers. (Ringtones, text messages, voice messages, pictures, and
videos could also be deleted.) The manufacturer is not liable for damage
due to the loss of data.
A When you use the phone in public places, set the ringtone to vibration so
you don’t disturb others.
A Do not turn your phone on or off when putting it to your ear.
A Use accessories, such as earphones and headsets, with caution. Ensure
that cables are tucked away safely and do not touch the antenna
unnecessarily.
For Your Safety 130
FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and Radiological
Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems
are associated with using wireless phones. There is no proof, however, that
wireless phones are absolutely safe. Wireless phones emit low levels of Radio
Frequency (RF) energy in the microwave range while being used. They also
emit very low levels of RF when in standby mode. Whereas high levels of RF
can produce health effects (by heating tissue), exposure to low level RF that
does not produce heating effects causes no known adverse health effects.
Many studies of low level RF exposures have not found any biological effects.
Some studies have suggested that some biological effects may occur, but
such findings have not been confirmed by additional research. In some cases,
other researchers have had difficulty in reproducing those studies, or in
determining the reasons for inconsistent results.
2. What is the FDA’s role concerning the safety of wireless
phones?
Under the law, the FDA does not review the safety of radiation-emitting
consumer products such as wireless phones before they can be sold, as it
does with new drugs or medical devices. However, the agency has authority to
take action if wireless phones are shown to emit Radio Frequency (RF) energy
at a level that is hazardous to the user. In such a case, the FDA could require
the manufacturers of wireless phones to notify users of the health hazard
and to repair, replace, or recall the phones so that the hazard no longer exists.
Although the existing scientific data do not justify FDA regulatory actions,
the FDA has urged the wireless phone industry to take a number of steps,
including the following:
A Support needed research into possible biological effects of RF of the type
emitted by wir
eless phones;
A Design wireless phones in a way that minimizes any RF exposure to the
user that is not necessary for device function; and
For Your Safety 131
A Cooperate in providing users of wireless phones with the best possible
information on possible ef
fects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies that
have responsibility for different aspects of RF safety to ensure coordinated
efforts at the federal level. The following agencies belong to this working
group:
A National Institute for Occupational Safety and Health
A Environmental Protection Agency
A Occupational Safety and Health Administration
A National Telecommunications and Information Administration
The National
Institutes of Health participates in some interagency working
group activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the
Federal Communications Commission (FCC). All phones that are sold in the
United States must comply with FCC safety guidelines that limit RF exposure.
The FCC relies on the FDA and other health agencies for safety questions
about wireless phones.
The FCC also regulates the base stations that the wireless phone networks
rely upon. While these base stations operate at higher power than do the
wireless phones themselves, the RF exposures that people get from these
base stations are typically thousands of times lower than those they can get
from wireless phones. Base stations are thus not the subject of the safety
questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with
built-in antennas, often called “cell”, “mobile”, or “PCS” phones. These types
of wireless phones can expose the user to measurable Radio Frequency (RF)
energy because of the short distance between the phone and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed
with the advice of the FDA and other federal health and safety agencies.
When the phone is located at greater distances from the user, the exposure
to RF is drastically lower because a person’s RF exposure decreases rapidly
with increasing distance from the source. The so-called “cordless phones,”
which have a base unit connected to the telephone wiring in a house, typically
operate at far lower power levels, and thus produce RF exposures far below
the FCC safety limits.
For Your Safety 132
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies
have suffered from flaws in their research methods. Animal experiments
investigating the effects of Radio Frequency (RF) energy exposures
characteristic of wireless phones have yielded conflicting results that often
cannot be repeated in other laboratories. A few animal studies, however, have
suggested that low levels of RF could accelerate the development of cancer
in laboratory animals. However, many of the studies that showed increased
tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop
cancer in the absence of RF exposure. Other studies exposed the animals
to RF for up to 22 hours per day. These conditions are not similar to the
conditions under which people use wireless phones, so we do not know with
certainty what the results of such studies mean for human health. Three large
epidemiology studies have been published since December 2000. Between
them, the studies investigated any possible association between the use of
wireless phones and primary brain cancer, glioma, meningioma, or acoustic
neuroma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects
from wireless phone RF exposures. However, none of the studies can answer
questions about long-term exposures, since the average period of phone use
in these studies was around three years.
5. What research is needed to decide whether RF
exposure from wireless phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people
actually using wireless phones would provide some of the data that are
needed. Lifetime animal exposure studies could be completed in a few years.
However, very large numbers of animals would be needed to provide reliable
proof of a cancer promoting effect if one exists. Epidemiological studies can
provide data that is directly applicable to human populations, but ten or more
years follow-up may be needed to provide answers about some health effects,
such as cancer. This is because the interval between the time of exposure to
a cancer-causing agent and the time tumors develop — if they do — may be
many, many years. The interpretation of epidemiological studies is hampered
by difficulties in measuring actual RF exposure during day-to-day use of
wireless phones. Many factors affect this measurement, such as the angle at
which the phone is held, or which model of phone is used.
For Your Safety 133
6. What is the FDA doing to find out more about the
possible health effects of wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups
of investigators around the world to ensure that high priority animal studies
are conducted to address important questions about the effects of exposure
to Radio Frequency (RF) energy.
The FDA has been a leading participant in the World Health Organization
International Electro Magnetic Fields (EMF) Project since its inception in
1996. An influential result of this work has been the development of a
detailed agenda of research needs that has driven the establishment of new
research programs around the world. The project has also helped develop
a series of public information documents on EMF issues. The FDA and the
Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research And Development Agreement (CRADA) to do research
on wireless phone safety. The FDA provides the scientific oversight, obtaining
input from experts in government, industry, and academic organizations.
CTIA-funded research is conducted through contracts with independent
investigators. The initial research will include both laboratory studies and
studies of wireless phone users. The CRADA will also include a broad
assessment of additional research needs in the context of the latest research
developments around the world.
7. How can I find out how much Radio Frequency energy
exposure I can get by using my wireless phone?
All phones sold in the United States must comply with Federal
Communications Commission (FCC) guidelines that limit Radio Frequency
(RF) energy exposures. The FCC established these guidelines in consultation
with the FDA and the other federal health and safety agencies. The FCC limit
for RF exposure from wireless phones is set at a Specific Absorption Rate
(SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC limit is consistent with
the safety standards developed by the Institute of Electrical and Electronic
Engineering (IEEE) and the National Council on Radiation Protection and
Measurement. The exposure limit takes into consideration the body’s ability
to remove heat from the tissues that absorb energy from the wireless phone
and is set well below levels known to have effects. Manufacturers of wireless
phones must report the RF exposure level for each model of phone to the
FCC. The FCC website (
http://www.fcc.gov/oet/rfsafety
) gives directions for
locating the FCC identification number on your phone so you can find your
For Your Safety 134
phone’s RF exposure level in the online listing.
8. What has the FDA done to measure the Radio
Frequency energy coming from wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a
technical standard for measuring the Radio Frequency (RF) energy exposure
from wireless phones and other wireless handsets with the participation and
leadership of FDA scientists and engineers. The standard, “Recommended
Practice for Determining the Spatial-Peak Specific Absorption Rate (SAR) in
the Human Body Due to Wireless Communications Devices: Experimental
Techniques”, sets forth the first consistent test methodology for measuring
the rate at which RF is deposited in the heads of wireless phone users. The
test method uses a tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the
consistency of measurements made at different laboratories on the same
phone. SAR is the measurement of the amount of energy absorbed in tissue,
either by the whole body or a small part of the body. It is measured in
watts/kg (or milliwatts/g) of matter. This measurement is used to determine
whether a wireless phone complies with safety guidelines.
9. What steps can I take to reduce my exposure to Radio
Frequency energy from my wireless phone?
If there is a risk from these products — and at this point we do not know
that there is — it is probably very small. But if you are concerned about
avoiding even potential risks, you can take a few simple steps to minimize
your exposure to Radio Frequency (RF) energy. Since time is a key factor in
how much exposure a person receives, reducing the amount of time spent
using a wireless phone will reduce RF exposure. If you must conduct extended
conversations by wireless phone every day, you could place more distance
between your body and the source of the RF, since the exposure level drops
off dramatically with distance. For example, you could use a headset and carry
the wireless phone away from your body or use a wireless phone connected
to a remote antenna. Again, the scientific data does not demonstrate that
wireless phones are harmful. But if you are concerned about the RF exposure
from these products, you can use measures like those described above to
reduce your RF exposure from wireless phone use.
For Your Safety 138
7. Do not engage in stressful or emotional conversations that may be
distr
acting. Stressful or emotional conversations and driving do not mix;
they are distracting and even dangerous when you are behind the wheel
of a car. Make people you are talking with aware you are driving and if
necessary, suspend conversations which have the potential to divert your
attention from the road.
8. Use your wireless phone to call for help. Your wireless phone is one of the
greatest tools you can own to protect yourself and your family in dangerous
situations -- with your phone at your side, help is only three numbers
away. Dial 911 or other local emergency number in the case of fire, traffic
accident, road hazard, or medical emergency. Remember, it’s a free call on
your wireless phone!
9. Use your wireless phone to help others in emergencies. Your wireless
phone provides you a perfect opportunity to be a “Good Samaritan” in your
community. If you see an auto accident, crime in progress or other serious
emergency where lives are in danger, call 911 or other local emergency
number, as you would want others to do for you.
10. Call roadside assistance or a special wireless non-emergency assistance
number when necessary. Certain situations you encounter while driving
may require attention, but are not urgent enough to merit a call for
emergency services. But you can still use your wireless phone to lend a
hand. If you see a broken-down vehicle posing no serious hazard, a broken
traffic signal, a minor traffic accident where no one appears injured or a
vehicle you know to be stolen, call roadside assistance or other special
non-emergency wireless number.
The above tips are meant as general guidelines. Before deciding to use your
mobile device while operating a vehicle, it is recommended that you consult
your applicable jurisdiction’s local laws or other regulations regarding such use.
Such laws or other regulations may prohibit or otherwise restrict the manner
in which a driver may use his or her phone while operating a vehicle.
LIMITED
WARRANTY
STATEMENT
07
LIMITED WARRANTY STATEMENT 140
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN
ARBITR
ATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE
DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU
CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS
ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR
RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer
goods:
A The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
A The California Uniform Commercial Code, Division Two [Com C §§2101 et
seq], and
A The federal Magnuson-Moss Warranty Federal Trade Commission
Improvement Act [15 USC §§2301 et seq; 16 CFR Parts 701– 703].
A typical Magnuson-Moss Act warranty is a written promise that the
product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages
for failing to honor a written warranty or service contract or for violating
disclosure provisions. [See 15 USC §2310(d).] Except for some labeling
and disclosure requirements, the federal Act does not preempt state law.
[See 15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its
enclosed accessories will be free from defects in material and workmanship,
according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS
beginning on the date of purchase of the product with valid proof of purchase,
or absent valid proof of purchase, FIFTEEN (15) MONTHS from date of
manufacture as determined by the unit’s manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product
and is not assignable or transferable to any subsequent purchaser/end user.
LIMITED WARRANTY STATEMENT 141
(3) This warranty is good only to the original purchaser of the product during
the w
arranty period as long as it is in the U.S., including Alaska, Hawaii, U.S.
Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the
time of shipment and, therefore, shall not be covered under these limited
warranty terms.
(5) Upon request from LG, the consumer must provide information to
reasonably prove the date of purchase.
(6) The customer shall bear the cost of shipping the product to the Customer
Service Department of LG. LG shall bear the cost of shipping the product back
to the consumer after the completion of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its
normal and customary manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications,
unauthorized connections, unauthorized repair, misuse, neglect, abuse,
accident, alteration, improper installation, or other acts which are not the
fault of LG, including damage caused by shipping, blown fuses, spills of food
or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in
material or workmanship.
(4) That the Customer Service Department at LG was not notified by
consumer of the alleged defect or malfunction of the product during the
applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied
either in fact or by operations of law, statutory or otherwise, including, but not
limited to any implied warranty of marketability or fitness for a particular use.
LIMITED WARRANTY STATEMENT 143
5. HOW TO GET WARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone
numbers from anywhere in the continental United States:
Tel. 1-800-793-8896 or Fax. 1-800-448-4026
Or visit
http://www.lg.com/us/support
. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL
35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call
or write for the location of the LG authorized service center nearest you and
for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING
IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE
RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A
COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT
YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO
BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG
Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and
each of their officers, directors, employees, agents, beneficiaries, predecessors
in interest, successors, assigns and suppliers; references to “dispute” or
“claim” shall include any dispute, claim or controversy of any kind whatsoever
(whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this
Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree
to resolve any claims between us only by binding arbitration on an individual
basis, unless you opt out as provided below. Any dispute between you and
LG shall not be combined or consolidated with a dispute involving any other
person’s or entity’s product or claim. More specifically, without limitation of the
foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration,
either party may bring an individual action in small claims court, but that small
claims court action may not be brought on a class or representative basis.
LIMITED WARRANTY STATEMENT 144
Arbitration Rules and Procedures. To begin arbitration of a claim, either you
or LG must make a written demand for arbitration. The arbitration will be
administered by the American Arbitration Association (AAA) and will be
conducted before a single arbitrator under the AAA’s Consumer Arbitration
Rules that are in effect at the time the arbitration is initiated (referred to
as the “AAA Rules”) and under the procedures set forth in this section. The
AAA Rules are available online at
www.adr.org/consumer
. Send a copy of your
written demand for arbitration, as well as a copy of this provision, to the AAA
in the manner described in the AAA Rules. You must also send a copy of your
written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-
Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the
rules set forth in this section will govern. This arbitration provision is governed
by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s
award in any court of competent jurisdiction. All issues are for the arbitrator
to decide, except that issues relating to the scope and enforceability of the
arbitration provision and to the arbitrability of the dispute are for the court to
decide. The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this
Limited Warranty and any disputes between us except to the extent that
such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon
receipt of your written demand for arbitration, LG will promptly pay all
arbitration filing fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the
AAA Rules. Except as otherwise provided for herein, LG will pay all AAA filing,
administration and arbitrator fees for any arbitration initiated in accordance
with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your reasonable attorneys’ fees and expenses to the
extent required by applicable law. If the arbitrator finds either the substance
of your claim or the relief sought in the demand is frivolous or brought for
an improper purpose (as measured by the standards set forth in Federal
Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be
governed by the AAA Rules. In such a situation, you agree to reimburse LG for
all monies previously disbursed by it that are otherwise your obligation to pay
under the AAA Rules.
