User Guide
• Some content and illustrations may differ from your device depending on the
region, service provider, software version, or OS version, and are subject to change
without prior notice.
• Always use genuine LG accessories. The supplied items are designed only for this
device and may not be compatible with other devices.
• This device is not suitable for people who have a visual impairment due to the
touchscreen keyboard.
• Copyright ©2015 LG Electronics, Inc. All rights reserved. LG and the LG logo are
registered trademarks of LG Group and its related entities. All other trademarks
are the property of their respective owners.
• Google™, Google Maps™, Gmail™, YouTube™, Hangouts™ and Play Store™
are trademarks of Google, Inc.
• Your phone is designed to make it easy for you to access a wide variety of
content. For your protection, we want you to be aware that some applications that
you enable may involve the location of your phone being shared. For applications
available through Cricket, we offer privacy controls that let you decide how an
application may use the location of your phone and other phones on your account.
However, the Cricket privacy tools do not apply to applications available outside of
Cricket. Please review the terms and conditions and the associated privacy policy
for each location-based service to learn how location information will be used and
protected. In addition, your Cricket phone may be used to access the internet and
to download, and/or purchase goods, applications, and services from Cricket or
elsewhere from third parties. Cricket provides tools for you to control access to
the Internet and certain Internet content. These controls may not be available for
certain devices which bypass Cricket controls.
© 2015 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are
trademarks under license to Cricket Wireless LLC.
ENGLISH
2
Table of contents
Table of contents
Important notice .......................................4
Getting to know your phone .....................7
Phone layout ............................................7
Stylus Pen ...............................................9
Installing the SIM or USIM card ..............10
Charging the phone ...............................12
Inserting a memory card ........................13
Removing the memory card ...................14
Locking and unlocking the device ..........14
Smart Lock ............................................15
Your Home screen ...................................16
Touch screen tips ..................................16
Home screen .........................................17
Customizing the Home screen ...............18
Returning to recently-used
applications ........................................... 19
Notifi cations panel .................................20
On-screen keyboard ..............................23
Special Features .....................................24
Gesture shot ..........................................24
KnockON ...............................................25
Knock Code ...........................................25
Dual window..........................................26
QuickMemo+ ......................................... 27
Google account setup .............................29
Creating your Google account ................29
Signing into your Google account ...........29
Connecting to Networks and Devices ....31
Wi-Fi .....................................................31
Bluetooth ...............................................32
Wi-Fi Direct ...........................................33
SmartShare ...........................................34
Transferring data between a PC and your
device....................................................34
Calls ........................................................36
Making a call .........................................36
Calling your contacts .............................36
Answering and rejecting a call ...............36
Making a second call .............................37
Viewing your call logs ............................37
Call settings ...........................................37
Contacts ..................................................38
Searching for a contact ..........................38
Adding a new contact ............................38
Favorite contacts ...................................39
Creating a group ....................................39
Messaging ............................................... 40
Sending a message ...............................40
Conversation view .................................41
Changing message settings ...................41
Email .......................................................42
Managing email accounts ......................42
Working with account folders .................43
Composing and sending email ...............43
3
Table of contents
Camera and Video ...................................44
Camera options on the viewfi
nder ..........44
Using the advanced settings ..................45
Taking a photo ......................................45
Once you have taken a photo .................46
Recording a video ..................................47
After recording a video...........................47
Gallery ................................................... 48
Multimedia ..............................................51
Music ....................................................51
Utilities ....................................................53
Clock .....................................................53
Calculator ..............................................54
Calendar ................................................ 55
Voice Recorder ......................................55
Voice Search..........................................55
Downloads ............................................56
LG SmartWorld ......................................56
Browsing the Web...................................58
Chrome .................................................58
Settings ...................................................59
Networks ...............................................59
Sound & notifi cation ..............................62
Display ..................................................63
General .................................................. 65
LG Bridge Application .............................72
Phone software update ..........................75
Phone software update ..........................75
About this user guide .............................77
Accessories ............................................. 79
FAQ ..........................................................80
For Your Safety........................................86
4
Important notice
Please read this before you start using your phone!
Please check to see whether any problems you encountered with your phone are
described in this section before taking the phone in for service or calling a service
representative.
1. Phone memory
When there is less than 10MB of space available in your phone memory, your phone
cannot receive new messages. You must check your phone memory and delete some
data, such as applications or messages, to make more memory available.
To uninstall applications:
1 Tap > > > General tab > Apps.
2 Once all applications appear, scroll to and select the application you want to
uninstall.
3 Tap Uninstall > OK.
2. Optimizing battery life
Extend your battery's power by turning off features that you do not need to run
constantly in the background. You can monitor how applications and system resources
consume battery power.
Extending your phone's battery life:
• Turn off radio communications when you are not using. If you are not using Wi-Fi,
Bluetooth or GPS, turn them off.
• Reduce screen brightness and set a shorter screen timeout.
Important notice
5
Important notice
• Turn off automatic syncing for Gmail, Calendar, Contacts and other applications.
• Some applications you download may consume battery power.
• While using downloaded applications, check the battery charge level.
3. Before installing an open source application and OS
WARNING
If you install and use an OS other than the one provided by the manufacturer
it may cause your phone to malfunction. In addition, your phone will no longer
be covered by the warranty.
WARNING
To protect your phone and personal data, only download applications from
trusted sources, such as Play Store™. If there are improperly installed
applications on your phone, the phone may not work normally or a serious
error may occur. You must uninstall those applications and all associated data
and settings from the phone.
4. Opening and switching applications
Multitasking is easy with Android; you can keep more than one application running at
the same time. There is no need to quit an application before opening another. Use and
switch between several open applications. Android manages each application, stopping
and starting them as needed to make sure that idle applications don't consume
resources unnecessarily.
1 Tap
. App previews of recently used applications will be displayed.
2 Tap the application you want to access. This does not stop the previous app from
running in the background.
Make sure to tap to back out of a window after
using it.
6
Important notice
• To close an app from the recent apps list, swipe the app preview to the left or right.
To clear all apps, tap Clear all.
5. If the screen freezes
If the screen freezes or the phone does not respond when you try to operate it, remove
the battery and reinsert it. Then power the phone back on.
7
Getting to know your phone
Phone layout
Notification LED
Earpiece Proximity Sensor
Front Camera Lens
Microphone
Microphone Charger/USB Port
Headset Jack
NOTE: Proximity sensor
When receiving and making calls, the proximity sensor automatically turns
the backlight off and locks the touch screen by sensing when the phone is
near your ear. This extends battery life and prevents you from unintentionally
activating the touch screen during calls.
WARNING
Placing a heavy object on the phone or sitting on it can damage the display
and touch screen functions. Do not cover the proximity sensor with screen
protectors or any other type of protective film. This could cause the sensor to
malfunction.
Getting to know your phone
8
Getting to know your phone
Volume Keys
Power/Lock Key
Stylus Pen
Laser Detection Auto-focus
Speaker
Rear Camera Lens
Flash
Power/Lock Key • Press and hold to access the menu to turn your phone off, restart it, or turn airplane
mode on and off.
• Press once quickly to wake or lock the screen.
Volume Keys While screen is off
• Press Volume Up Key twice to launch QuickMemo+.
• Press Volume Down Key twice to launch the camera.
On the Home screen
• Control ringer volume.
During a call
• Control your earpiece volume.
When playing audio/video
• Control volume continuously.
NOTE: Laser Detection Auto-focus Sensor
Detects the distance between the rear camera and nearby objects using laser
technology. This feature helps the camera to focus quickly and accurately at
short or long distances.
9
Getting to know your phone
Stylus Pen
Your LG G Stylo comes with a convenient stylus pen that you can use to input
commands and navigate your phone. It also works well with popular writing and
drawing applications.
To remove the stylus, slide it out from the top of the phone.
10
Getting to know your phone
Installing the SIM or USIM card
Before you can start exploring your new phone, you need to set it up.
1 To remove the back cover, hold the phone fi rmly in one hand. With your other hand,
lift off the back cover with your thumbnail as shown in the fi
gure below.
2 Slide the SIM card into the lower slot for the SIM card as shown in the fi gure. Make
sure the gold contact area on the card is facing downward.
NOTE: Only microSIM card types work with this device.
11
Getting to know your phone
3 Insert the battery.
4 To replace the cover onto the device, align the cover over the back of the phone
and press it down until it clicks into place .
12
Getting to know your phone
Charging the phone
Charge the battery before using it for first time. Use the charger to charge the battery.
WARNING
Use only LG-approved chargers, batteries and cables. If you use unapproved
chargers, batteries or cables, it may cause a battery charging delay or display
a pop-up message regarding slow charging. It can also cause the battery to
explode or damage the device, which are not covered by the warranty.
The Charger/USB port is at the bottom of the phone. Insert the charger and plug it into
a power outlet.
NOTE: Do not open the back cover while your phone is charging.
13
Getting to know your phone
Inserting a memory card
Your device supports up to a 32 GB microSD card. Depending on the memory card
manufacturer and type, some memory cards may not be compatible with your device.
WARNING
Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the
data stored in it.
NOTE: Frequent writing and erasing of data shortens the lifespan of memory
cards.
1 Remove the back cover.
2 Insert a memory card with the gold-colored contacts facing downwards.
3 Replace the back cover.
14
Getting to know your phone
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
1 Tap
> > > General tab > Storage > Unmount SD card.
2 Remove the back cover and pull out the memory card.
WARNING
Do not remove the memory card while the device is transferring or accessing
information. Doing so can cause data to be lost or corrupted or damage to
the memory card or device. LG is not responsible for losses that result from
the misuse of damaged memory cards, including the loss of data.
Locking and unlocking the device
Pressing the Power/Lock Key turns off the screen and puts the device into lock mode.
The device automatically gets locked if it is not used for a specified period. This helps to
prevent accidental taps and saves battery power.
To unlock the device, press the Power/Lock Key and swipe the screen in any direction.
NOTE: Double-tapping on the screen also can wake up the screen instead of
the Power/Lock Key.
Changing the screen lock method
You can change the way that you lock the screen to prevent others accessing your
personal information.
1 Tap
> > > Display tab > Lock screen > Select screen lock.
2 Select a desired screen lock from None, Swipe, Knoc
k Code, Pattern, PIN and
Password.
15
Getting to know your phone
NOTE: Create a Google account before setting an unlock pattern and
remember the Backup PIN you created when creating your pattern lock.
Smart Lock
You can use Smart Lock to make unlocking your phone easier. You can configure it to
keep your phone unlocked when you have a trusted Bluetooth device connected to it,
when it's in a familiar location, like your home or work, or when it recognizes your face.
Setting up Smart Lock
1 Tap > > .
2 Tap Display tab > Loc
k screen > Smart Lock.
3 Before you add any trusted devices, trusted places, or trusted face, you need to set
up a screen lock (pattern,
PIN, or password).
16
Your Home screen
Your Home screen
Touch screen tips
Here are some tips on how to navigate on your phone.
• Tap or touch – A single finger tap selects items, links, shortcuts and letters on the
on-screen keyboard.
• Touch and hold – Touch and hold an item on the screen by tapping it and not
lifting your finger until an action occurs.
• Drag – Touch and hold an item for a moment and then, without lifting your finger,
move your finger on the screen until you reach the target position. You can drag
items on the Home screen to reposition them.
• Swipe or slide – To swipe or slide, quickly move your finger across the surface
of the screen, without pausing when you first tap it (so you don’t drag an item
instead).
• Double-tap – Double-tap to zoom on a webpage or a map (if the feature is
supported by the application).
• Pinch-to-Zoom – Use your index finger and thumb in a pinching or spreading
motion to zoom in or out when using the browser or maps, or when browsing
pictures (if the feature is supported by the application).
• Rotate the screen – From many applications and menus, the screen orientation
adjusts to the device's physical orientation.
NOTE
• Do not press too hard; the tap screen is sensitive enough to pick up a light, yet
firm tap.
• Use the tip of your finger to tap the option you want. Be careful not to tap any
other buttons.
17
Your Home screen
Home screen
The Home screen is the starting point for many applications and functions. It allows
you to add items like app shortcuts and Google widgets to give you instant access to
information and applications. This is the default canvas and accessible from any menu
by tapping
.
Status Bar
Widget
Application Icons
Location Indicator
Quick Button Area
Home Touch Buttons
Shows the phone's status information, including the time, signal strength, battery
status, and notification icons.
Widgets are self-contained applications that can be accessed through the Apps
screen or on the Home screen. Unlike a shortcut, a Widget can function as an
on-screen application.
Tap an icon (application, folder, etc.) to open and use it.
Indicates which Home screen canvas you are currently viewing.
Provides one-touch access to the function in any Home screen canvas.
18
Your Home screen
Back
Button
Returns to the previous screen. Also closes pop-up items, such
as menus, dialog boxes and the on-screen keyboard.
Home
Button
Return to the Home screen from any screen. Touch and hold to
access the Google Now shortcut.
Recent
Apps
Button
Displays recently used applications. If you touch and hold this
button, it opens a menu of available options.
Extended Home screen
The operating system provides multiple Home screen canvases to provide more space
for adding icons, widgets and more.
• Slide your finger left or right across the Home screen to access additional
canvases.
Customizing the Home screen
You can customize your Home screen by adding apps and widgets and changing
wallpapers.
Adding items on your Home screen
1 Touch and hold the empty part of the Home screen.
2 Choose the Apps or Widgets tab and tap the desired item.
3 Drag it to the desired location and lift your fi nger.
TIP! To add an application icon to the Home screen from the Apps screen,
touch and hold the application you want to add.
19
Your Home screen
Removing an item from the Home screen
• While on the Home screen, touch and hold the icon you want to remove, then drag
it to
and release it.
Adding an app as a Quick Button
• From the Apps screen or on the Home screen, touch and hold an application icon
and drag it to the Quick Button area. Then release it in the desired location.
Removing an app from the Quick Button area
• Touch and hold the desired Quick Button, drag it to , and release it.
NOTE: The Apps Button cannot be removed.
Customizing app icons on the Home screen
1 Touch and hold an application icon until it is unlocked from its current position,
then release it. The editing icon will appear in the upper right corner of the
application.
2 Tap the application icon again and select the desired icon design and size.
3 Tap OK to save the change.
Returning to recently-used applications
1 Tap . App previews of recently used applications will be displayed.
2 Tap an app preview to open the application.
-OR-
Ta
p to return to the previous screen.
20
Your Home screen
Notifications panel
Notifications alert you to the arrival of new messages, calendar events and alarms, as
well as ongoing events, such as when you are using turn-by-turn navigation.
When a notification arrives, its icon appears at the top of the screen. Icons for pending
notifications appear on the left, and system icons, such as Wi-Fi and battery strength
are shown on the right.
NOTE: The available options may vary depending on the region or service
provider.
System
notifications
Pending
notifications
21
Your Home screen
Opening the Notifications panel
Swipe down from the Status Bar to open the Notifications panel. To close the
Notifications panel, swipe the screen upwards or tap
.
Quick Settings Area
Notifications
Clear
Tap each quick setting button to toggle it on/off. Touch and hold the desired button
to directly access the settings menu for the function. To see more toggle keys,
swipe left or right. Tap Edit to remove, add or rearrange quick setting buttons.
Current notifications are listed, each with a brief description. Tap a notification to
view it.
Tap to clear all of the notifications.
22
Your Home screen
Indicator icons on the Status Bar
Indicator icons appear on the Status bar at the top of the screen to report missed calls,
new messages, calendar events, device status and more.
The icons displayed at the top of the screen provide information about the status of the
device. The icons listed in the table below are some of the most common ones.
Icon Description Icon Description
No SIM card inserted A song is currently playing
No network signal available Ringer is silenced
Airplane mode is on Vibrate mode is on
Connected to a Wi-Fi network Battery fully charged
Wired headset (with mic)
connected
Battery is charging
Call in progress
Phone is connected to PC via
USB cable
Missed call Downloading data
Bluetooth is on Uploading data
System warning
GPS is on
An alarm is set Data is synchronizing
New voicemail available Choose input method
23
Your Home screen
New text or multimedia
message
Media server content sharing
is on
Wi-Fi hotspot is active
NOTE: The icon's location in the Status bar may differ depending on the
function or service.
On-screen keyboard
You can enter text using the on-screen keyboard. The on-screen keyboard appears on
the screen when you tap an available text entry field.
Using the keypad and entering text
Tap once to capitalize the next letter you type. Tap twice for all caps.
Tap to enter text with your voice. Touch and hold to enter text by handwriting, access
the Clip Tray, and access the keyboard settings.
Tap to enter a space.
Mobile hotspot is active.
Tap to delete the previous character.
Entering special characters
The on-screen keyboard allows you to enter special characters. For example, to input
"a", touch and hold the "a" button until the zoom-in key expands and displays special
characters. Without lifting your finger, drag your finger to the desired special character.
Once it's highlighted, lift your finger.
NOTE: A symbol at the top right corner of a key indicates that additional
characters are available for that key.
24
Special Features
Gesture shot
The Gesture shot feature allows you to take a picture with a hand gesture using the
front camera.
To take a photo using gesture shot feature
There are two methods for using the Gesture shot feature.
• Raise your hand, with an open palm, until the front camera detects it and a box
appears on the screen. Then close your hand into a fist to start the timer, allowing
you time to get ready.
• Raise your hand, in a clenched fist, until the front camera detects it and a box
appears on the screen. Then unclench your fist to start the timer, allowing you time
to get ready.
OR
Special Features
25
Special Features
KnockON
The KnockON feature allows you to double-tap the screen to easily turn it on or off.
To turn the screen on
1 Double-tap the center of the Lock screen to turn the screen on.
2 Unlock the screen or access any of the available shortcuts or widgets.
To turn the screen off
1 Double-tap an empty area of the Home screen or the Status Bar.
2 The screen will turn off.
NOTE: Tap on the center area of the screen. If you tap on the bottom or the
top area, the recognition rate may decrease.
Knock Code
The Knock Code feature allows you to wake and unlock the screen with your own
Knock Code pattern. When enabled, Knock Code divides the screen into 4 parts and
uses your unique combination of taps to secure your device. You can disable this
feature in the Lock screen settings.
NOTE
• If you enter an incorrect Knock Code combination 6 times, it will be necessary to
use your Google account log in or backup PIN.
• Use the fingertip instead of finger nail to tap the screen when using Knock Code.
1 Tap > > > Display tab > Lock screen > Select screen lock >
Knock Code.
2 Follow the on-screen steps to set your Knock Code.
26
Special Features
Unlocking the screen using the Knock Code
You can wake up and unlock the screen by tapping the Knock Code, set up in the
previous section, when the screen is off.
Dual window
This feature allows you to multi-task by splitting up the screen into two, allowing you to
use two compatible applications at the same time.
1 Tap
> Dual window.
2 Tap or drag the app icon for the corresponding application you wish to use.
: Tap to view the Dual window menu options, or drag to resize the split screens.
: Switch two screens.
: View the app list.
: Change the selected window to full screen.
: Close the currently selected app window.
NOTE: Dual window is enabled by default. You can enable or disable Dual
window through the Settings menu.
1 Tap > > > General tab > Dual window.
2 Slide the toggle button to On or Of
f.
27
Special Features
QuickMemo+
The QuickMemo+ feature allows you to create memos and capture screen shots.
You can use QuickMemo+ to easily and efficiently create memos during a call, with a
saved picture or on the current phone screen.
1 Drag the Status bar down and tap
.
2 Create a memo using the following options:
Tap to undo the most recent action.
Tap to redo the most recently deleted action.
Tap to insert text into your memo.
Tap to select the pen type and color.
Tap to use the eraser to erase the pen marks on the memo.
Tap to save the memo you've created.
Tap to hide or display the toolbar.
28
Special Features
NOTE: Please use a fingertip while using the QuickMemo+ feature. Do not
use your fingernail.
3 Tap to save the current memo to the QuickMemo+ or Gallery.
Discard Memos
• Tap .
View the Saved Memo
• Tap > > and select the QuickMemo+ album.
-OR-
Tap > > and select the desired memo.
29
Google account setup
Google account setup
The first time you open a Google application on your phone, you will be required to sign
in with your existing Google account. If you do not have a Google account, you will be
prompted to create one.
Creating your Google account
1 Tap > > > General tab > Accounts & sync.
2 Tap ADD ACCOUNT > Google > Or cr
eate a new account.
3 Enter your fi rst and last name, then tap NEXT.
4 Enter a username and tap NEXT. Your phone will communicate with Google servers
and check for username availability.
5 Enter your password and tap NEXT.
6 Follow the instructions and enter the required and optional information about the
account. Wait while the server creates your account.
Signing into your Google account
1 Tap > > > General tab > Accounts & sync.
2 Tap ADD ACCOUNT > Google.
3 Enter your email address and tap NEXT.
4 Once you have set up your Google account, your phone will automatically
synchronize with your Google account on the web (if a data connection is available).
After signing in,
your phone will sync with your Google services, such as Gmail,
Contacts, and Google Calendar. You can also use Maps, download applications from
Play Store, back up your settings to Google servers, and take advantage of other Google
services on your phone.
30
Google account setup
IMPORTANT
• Some applications, such as Calendar, work only with the first Google Account
you add. If you plan to use more than one Google Account with your phone,
be sure to sign into the one you want to use with such applications first. When
you sign in, your contacts, Gmail messages, Calendar events, and other
information from these applications and services on the web are synchronized
with your phone. If you don't sign into a Google Account during setup, you will
be prompted to sign in or to create a Google Account the first time you start an
application that requires one, such as Gmail or Play Store.
• If you have an enterprise account through your company or other organization,
your IT department may have special instructions on how to sign into that
account.
31
Connecting to Networks and Devices
Connecting to Networks and Devices
Wi-Fi
You can use high-speed Internet access while within the coverage of the wireless
access point (AP).
Connecting to Wi-Fi networks
1 Tap > > > Networks tab > Wi-Fi.
2 Tap
to turn Wi-Fi on and start scanning for available Wi-Fi networks.
3 Tap a network to connect to it.
• If the network is secured with a lock icon, you will need to enter a security key or
password.
NOTE
• The Status bar displays icons that indicate Wi-Fi status.
• If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may
automatically connect to the Web using mobile data, which may incur data
charges.
TIP! How to obtain the phone's MAC address
Tap > > > Networks tab > Wi-Fi > > Advanced Wi-Fi > MAC
address.
32
Connecting to Networks and Devices
Bluetooth
Bluetooth is a short-range communications technology that allows you to connect
wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits,
and Bluetooth-enabled handhelds, computers, printers, and wireless devices.
NOTE
• LG is not responsible for the loss, interception or misuse of data sent or received
via the Bluetooth feature.
• Always ensure that you share and receive data with devices that are trusted and
properly secured.
• If there are obstacles between the devices, the operating distance may be
reduced.
• Some devices, especially those that are not tested or approved by Bluetooth
SIG, may be incompatible with your device.
Pairing your phone with another Bluetooth device
1 Tap > > > Networks tab > Bluetooth.
2 Tap
to turn Bluetooth on.
3 Tap SEARCH to view the visible devices in range.
4 Choose the device you want to pair with from the list and follow any subsequent
instructions to complete pairing. Once the paring is successful, your phone
connects to the other device.
NOTE: Some devices, especially headsets or hands-free car kits, may have
a default Bluetooth PIN, such as 0000.
33
Connecting to Networks and Devices
Sending data via Bluetooth
1 Using an application that supports sharing, locate the data, or fi le, that you want to
share.
2 Select the Shar
e option.
3 Select Bluetooth.
4 Select the paired Bluetooth device (or pair with a new device).
NOTE: The method for selecting an option may vary by data type.
Receiving data via Bluetooth
1 Tap > > > Networks tab > Bluetooth.
2 Tap
to turn Bluetooth on.
3 You will receive a request to accept data from the sending device. Be sure to select
ACCEPT.
Wi-Fi Direct
Wi-Fi Direct provides a direct connection between Wi-Fi enabled devices without
requiring an access point.
Turning on Wi-Fi Direct
1 Tap > > > Networks tab > Wi-Fi.
2 Tap
> Advanced Wi-Fi > Wi-Fi Direct.
NOTE: When in this menu, your device is visible to other visible Wi-Fi Direct
devices nearby.
34
Connecting to Networks and Devices
SmartShare
SmartShare allows you to receive multimedia content via LG phone and tablets.
1 While viewing the content you want to share, tap
or > SmartShare.
2 Tap the device you want to share from the list.
• If the device is not displayed on the list, make sure that Wi-Fi, Wi-Fi Direct, or
Bluetooth is turned on. Then tap RESCAN.
Enjoying content from nearby devices on your phone
1 To connect nearby devices to your phone, tap the Nearby devices option on the
Gallery and Music apps.
• Make sure that your phone and nearby devices are connected to the same Wi-Fi
network and that the DLNA service on the nearby device is turned on.
2 Tap the device you wish to connect to.
If the device is not listed,
tap Search nearby devices.
3 After a connection is established, you can enjoy the content on your phone.
Transferring data between a PC and your device
You can copy or move data between a PC and the device.
Transferring data
1 Connect your device to a PC using the USB cable that came with your phone.
2 Open the Notifi cations panel, tap the current USB connection, and select Media
sync (MTP).
3 A window will pop up on your PC, allowing you to transfer the desired data.
NOTE: The LG Android Platform Driver is required to be installed on your
PC to be able to detect the phone.
35
Connecting to Networks and Devices
Items Requirement
OS Microsoft Windows XP SP3, Vista or higher
Window Media Player version Windows Media Player 10 or higher
36
Calls
Calls
Making a call
1 Tap > > to open the dialer.
2 Enter the number using the dialer. To delete a digit, tap
.
3 After entering the desired number, tap
to place the call.
4 To end the call, tap
.
TIP! To enter "+" to make international calls, touch and hold .
Calling your contacts
1 Tap > > to open your contacts.
2 Scroll through the contact list. You can also enter the contact's name in the Search
fi
eld or scroll along the alphabet letters on the right edge of the screen.
3 To place the call, tap
next to the contact you want to call.
Answering and rejecting a call
• Swipe in any direction to answer the call.
• Swipe in any direction to decline the call.
37
Calls
Making a second call
1 During your fi rst call, tap > Add call.
2 Tap
to place the call.
3 Both calls are displayed on the call screen. Your initial call is locked and put on
hold.
4 To toggle between numbers, tap the number displayed on the screen. You can also
tap
to start a conference call.
5 To end all calls, tap
.
NOTE: You may be charged for each call you make.
Viewing your call logs
Tap > > and select Call logs tab.
A list of all dialed, received and missed calls is displayed.
TIP!
• Tap any call log entry to view the date, time and duration of the call.
• Tap , then tap Delete all to delete all of the recorded items.
Call settings
You can configure phone call settings, such as call forwarding, as well as other special
features offered by your carrier.
1 Tap
> > to open the dialer.
2 Tap
to display the available options.
3 Tap Call settings and confi
gure the desired options.
38
Contacts
Contacts
Add contacts to your phone and synchronize them with the contacts in your Google
account or other accounts that support contact syncing.
Searching for a contact
1 Tap > > to open your contacts.
2 Tap Sear
ch contacts and enter the contact name using the keyboard. You can also
scroll along the alphabet letters on the right edge of the screen.
Adding a new contact
1 Tap > > and enter the new contact's number.
2 Tap
> Add to Contacts > New contact.
3 If you want to add a picture to the new contact, tap the image icon. Choose Ta
ke
photo or Select from Gallery.
4 Enter the desired information for the contact.
5 Tap SAVE.
39
Contacts
Favorite contacts
You can classify frequently called contacts as favorites.
Adding a contact to your favorites
1 Tap > > to open your contacts.
2 Tap a contact to view its details.
3 Tap the star at the top right corner of the screen. The star turns yellow.
Removing a contact from your favorites list
1 Tap > > > Favorites.
2 Choose a contact to view its details.
3 Tap the gold star at the top right of the screen to remove the contact from your
favorites.
Creating a group
1 Tap > > > Groups.
2 Tap
> New group.
3 Enter a name for the new group. You can also set a distinct ringtone for the newly
created group.
4 Tap Add members to add contacts to the group.
5 Tap SA
VE to save the group.
NOTE: If you delete a group, the contacts assigned to that group are not
lost. They remain in your contact list.
40
Messaging
Messaging
Your phone combines text and multimedia messages into one intuitive, easy-to-use
menu.
Sending a message
1 Tap > > > to create a new message.
2 Enter a contact name or contact number into the To fi
eld. As you enter the contact
name, matching contacts appear. You can tap a suggested recipient and add more
than one contact.
NOTE: You may be charged for each text message you send. Please consult
with your service provider.
3 Tap the text fi eld and begin composing your message.
4 Tap
to open the messaging options.
TIP! You can tap to attach a file that you want to share.
5 Tap Send to send your message.
TIP!
• The 160-character limit may vary from country to country, depending on the
language and how the text message is coded.
• If an image, video or audio file is added to a text message, it is automatically
converted into a multimedia message and you may be charged accordingly.
41
Messaging
Conversation view
Text and multimedia messages exchanged with another party are displayed in
chronological order so that you can conveniently see and find your conversations.
Changing message settings
Your phone's messaging settings are predefined to allow you to send messages
immediately. You can change the settings based on your preferences.
• Tap > > > > Settings.
42
Email
Email
You can use the Email application to read email from providers other than Gmail.
TheEmail application supports the following account types: POP3, IMAP and Microsoft
Exchange (for Enterprise users).
Managing email accounts
To open the Email application
The first time you open the Email application, a setup wizard opens to help you add an
email account.
• Tap > > .
Adding another email account:
• Tap > > > > Settings > Add account.
Changing the email general settings:
• Tap > > > > Settings > General settings.
Deleting an email account:
• Tap > > > > Settings > > Remove account > Select the
account you want to delete > REMOVE > YES.
43
Email
Working with account folders
Each account has Inbox, Outbox, Sent and Drafts folders. Depending on the features
supported by your account's service provider, you may have additional folders.
• Tap > > > > Show all folders.
Composing and sending email
1 Tap > > > to create a new email.
2 Enter an address for the message's intended recipient. As you enter text, matching
addresses will be offered from your contacts.
Separate multiple addresses with
semicolons.
3 Tap the Cc/Bcc fi
eld to copy or blind copy to other contacts/email addresses.
4 Tap the text fi eld and enter your message.
5 Tap ATTACH to attach the fi le you want to send with your message.
6 Tap SEND to send the message.
44
Camera and Video
To open the Camera application, tap > > .
Camera options on the viewfinder
1
6
9
2
7
8
3
4
5
Hide/Display Options – Tap to hide/display the camera options on the
viewfinder.
Flash – Allows you to manage the camera's flash. Choose from Off , On ,
Auto .
Swap camera – Tap to swap between the rear camera and the front camera.
Shot mode – Allows you to select the shot mode for the picture.
Settings – Tap to adjust the camera and video settings.
Gallery – Tap to view the last photo or video you captured.
Record – Tap to start recording a video.
Capture – Tap to take a photo.
Exit – Tap to exit the camera.
Camera and Video
45
Camera and Video
Using the advanced settings
In the camera viewfinder, tap to access the camera settings below.
AUTO
HDR
Combines photos taken at multiple exposures into one optimal photo to get a
better photo in difficult lighting situations.
16
:
9
Selects the photo and video resolution.
Allows you to say a voice command to take pictures. You can say LG,
Cheese, Smile, or any other available command.
OFF
Sets a delay after the capture key is pressed. This is ideal if you want to be
in the photo or video.
Displays grid lines to help you align your pictures and videos.
Set the storage location for your pictures and videos. This menu appears only
when the SD card is inserted.
?
Opens the Help guide to show how to use a function.
Taking a photo
1 Open the Camera application and point the lens toward the subject you want to
photograph.
2 Focus indicators will appear in the center of the viewfi nder screen. You can also tap
anywhere on the screen to focus on that spot.
3 When the focus indicators turn green, the camera has focused on your subject.
4 Tap
to capture the photo.
46
Camera and Video
Once you have taken a photo
Tap the image thumbnail on the screen to view the last photo you took. The following
options are available.
Tap to edit the photo.
Tap to take another photo immediately.
Tap to send your photo to others or share it in via any available social
network services.
Tap to delete the photo.
Tap to access additional options.
Tap to add the photo to your favorites.
Multi-point Auto-focus
When you take a picture, the Multi-point Auto-focus (AF) function operates automatically
and allows you to see a clear image.
Burst shot
Allows you to take multiple shots quickly. Touch and hold . This feature is only
available in Auto mode.
Panorama mode
Allows you to take a panoramic picture.
1 Tap
> > .
2 Tap
Mode
> .
3 Tap
to start taking the panoramic picture.
4 Pan your phone slowly in one direction.
47
Camera and Video
5 Make sure that the focus area aligns with the blue guideline while taking the photo.
6 Tap
to stop taking the panoramic picture.
Recording a video
1 Open the Camera application and point the lens toward the subject you want to
capture in your video.
2 Tap
once to start recording.
NOTE: The timer will be displayed on the screen.
3 Tap to stop recording.
TIP!
– Tap to pause the recording.
After recording a video
Tap the video thumbnail on the screen to view the last video you recorded. The
following options are available.
Tap to record another video immediately.
Tap to send your video to others or share it via any available social network
services.
Tap to delete the video.
Tap to access additional options.
Tap to add the video to your favorites.
48
Camera and Video
Live Shot
Allows you to capture a screen shot while recording a video. Tap .
Live Zoom
Live Zoom allows you to zoom in or out on a portion of a video that is being played to
make the desired section appear larger or smaller.
When viewing a video, use your index finger and thumb in a pinching or spreading
motion to zoom in or out.
NOTE: Do not press too hard; the touch screen is sensitive enough to pick up
a light, but firm touch.
Gallery
The Gallery allows you to view and manage all of your pictures and videos.
• Tap > > .
NOTE
• Depending on the software installed, some file formats may not be supported.
• Some files may not play properly due to their encoding.
49
Camera and Video
Viewing pictures
The Gallery displays your pictures in folders. When some applications save a picture, a
folder is automatically created to contain the picture.
Pictures are displayed in a folder by the date they were created. Select a picture to view
it full screen. Scroll left or right to view the next or previous image.
Zooming in and out
Use one of the following methods to zoom in and out on an image:
• Double-tap anywhere to zoom in.
• Spread two fingers apart on any place in the picture to zoom in. Pinch in or double-
tap the image to zoom out.
Video options
1 Tap > > .
2 Select the video you want to watch.
The following options are available.
/
Touch to pause/resume video playback.
Touch to fast-forward 10 seconds. Touch and hold to fast-forward
in 3 second increments.
50
Camera and Video
Touch to rewind 10 seconds. Touch and hold to rewind in 3
second increments.
Touch to adjust the video volume.
/
Touch to lock/unlock the screen.
Tap to share your video using the SmartShare function.
Tap to access additional options.
Editing photos
While viewing a photo, tap .
Deleting photos/videos
Use one of the following methods:
• While in a folder, tap , select the photos/videos you want to delete. Then tap
DELETE.
• While viewing a photo, tap .
Setting wallpaper
While viewing a photo, tap > Set image as to set the image as wallpaper or assign
it to a contact.
NOTE
• Depending on the software installed, some file formats may not be supported.
• If the file size exceeds the available memory, an error can occur when you open
files.
51
Multimedia
Music
Your phone has a music player that lets you play all your favorite tracks.
Playing a song
1 Tap > > .
2 Tap the Songs tab.
3 Select the song you want to play.
4 The following options are available.
Tap to pause playback.
Tap to resume playback.
Tap to skip to the next track in the album, playlist or shuffle list. Touch and
hold to fast-forward.
Multimedia
52
Multimedia
Tap to restart the current track or skip to the previous track in the album,
playlist or shuffle list. Touch and hold to rewind.
Tap to adjust the volume.
Tap to open the current playlist.
Tap to play the current playlist in shuffle mode (tracks are played in
random order).
Tap to toggle through repeat all songs, repeat current song and repeat off.
Tap to share your music using the SmartShare function.
Tap to add the song to your favorites.
Tap to open the current playlist.
Tap to access additional options.
NOTE
• Depending on the software installed, some file formats may not be supported.
• If the file size exceeds the available memory, an error can occur when you open
files.
• Music file copyrights may be protected by international treaties and national
copyright laws.
Therefore, it may be necessary to obtain permission or a
license to reproduce or copy music. In some countries, national laws prohibit
private copying of copyrighted material. Before downloading or copying the
file, check the national laws of the relevant country concerning the use of
such material.
53
Utilities
Clock
The Clock app gives you access to the Alarms, Timer, World clock and Stopwatch
functions. Access these functions by tapping the tabs across the top of the screen or
swiping horizontally across the screen.
• Tap > > .
Alarms
The Alarms tab allows you to set alarms.
1 Tap
> > > Alarms tab.
2 Tap
to add a new alarm.
3 Adjust the settings as necessary and tap SA
VE.
NOTE: You can also tap an existing alarm to edit it.
Timer
The Timer tab can alert you with an audible signal when a set amount of time has
passed.
1 Tap
> > > Timer tab.
2 Set the desired time on the timer.
3 Tap Start to start the timer.
4 Tap Stop to stop the timer
.
Utilities
54
Utilities
World clock
The World clock tab allows you to easily check the current time in other cities around
the world.
1 Tap
> > > World clock tab.
2 Tap
and select the desired city.
Stopwatch
The Stopwatch tab allows you to use your phone as a stopwatch.
1 Open the
app, then select the Stopwatch tab.
2 Tap Start to initiate the stopwatch.
• Tap Lap to record lap times.
3 Tap Stop to stop stopwatch.
Calculator
The Calculator app allows you to perform mathematical calculations using a standard
calculator or a scientific calculator.
1 Tap
> > .
2 Tap the number buttons to enter numbers.
3 For simple calculations, tap the function you want to perform ( , , or )
followed by .
4 For more complex calculations, tap
> Scientifi c calculator and select the
desired function.
NOTE: To check the history of calculations, tap > Calculation history.
55
Utilities
Calendar
The Calendar app allows you to track your schedule of events.
1 Tap
> > .
2 Tap the date you want to add an event to. Then tap
.
3 Enter the event details and tap SA
VE to save the event.
Voice Recorder
The Voice Recorder app records audible files for you to use in a variety of ways.
Recording a sound or voice
1 Tap > > .
2 Tap
to begin recording.
3 Tap
to end the recording.
4 Tap
to listen to the recording.
NOTE: Tap to access your recordings. You can listen to your saved
recordings.
Voice Search
Use this application to search the web using your voice.
1 Tap
> > .
2 Say a keyword or phrase when Listening
... appears on the screen. Select one of
the suggested keywords that appear.
NOTE: This application may not be available depending on the region or
service provider.
56
Utilities
Downloads
Use this application to see what files have been downloaded through your applications.
• Tap > > .
NOTE: This application may not be available depending on the region or
service provider.
LG SmartWorld
LG SmartWorld offers an assortment of exciting content – fonts, themes, games,
applications.
How to Get to LG SmartWorld from Your Phone
1 Tap > > .
2 Browse and download the content you want.
NOTE
• You may incur data fee charges when using your mobile network to access LG
SmartWorld.
• LG SmartWorld may not be available for all carriers or in all countries.
What if there is no LG SmartWorld icon?
1 Using a mobile Web browser on your device, access LG SmartWorld
(www
.lgworld.com) and select your country.
2 Download the LG SmartWorld App.
3 Run and install the downloaded fi le.
4 Access LG SmartWorld by tapping the
icon.
57
Utilities
Special benefits available for LG SmartWorld
• Personalize your device with home themes, keyboard themes, and fonts.
• Enjoy special promotions only offered on LG SmartWorld.
• Note that LG SmartWorld is only available for certain devices. Please check the
www.lgworld.com for more information.
58
Browsing the Web
Browsing the Web
Chrome
Use Chrome to search for information and browse webpages.
• Tap > > .
NOTE: This application may not be available, depending on your region and
service provider.
Viewing webpages
In the Chrome browser, tap the address field, and then enter a web address or search
criteria.
Opening a page
To open a new page, tab > New tab.
To go to another webpage, tap
(if tabs are merged with apps) or at the top right
corner of the browser (if tabs are not merged with apps). Then tap the desired page to
view it.
59
Settings
Settings
This section provides an overview of items you can change using your phone’s System
Settings menus.
Accessing the Settings menu:
• Tap > touch and hold > System settings.
-OR-
• Tap > > .
Networks
< WIRELESS NETWORKS >
Airplane mode
Airplane Mode (flight mode) allows you to use many of your phone's features, such as
games, and music, when you are in an area where making or receiving calls or data
use is prohibited. When you set your phone to Airplane Mode, it cannot send or receive
any calls or access online data.
Wi-Fi
Allows you to manage your Wi-Fi connections and connect to available Wi-Fi networks.
Bluetooth
Allows you to manage your the Bluetooth wireless feature.
Data Manager
Displays the data usage and allows you to set a mobile data usage limit.
60
Settings
Call
Configure phone call settings such as call forwarding and other special features offered
by your carrier.
• Voicemail – Allows you to manage your voicemail settings.
• Fixed dialing numbers – Turn on and compile a list of numbers that can be called
from your phone. You’ll need your PIN2, which is available from your operator. Only
numbers within the fixed dial list can be called from your phone.
• Caller ID – Allows you to choose how to display your number in outgoing calls.
• Incoming voice call pop-up – Displays a pop-up for an incoming call when an
app is in use.
• Call reject – Allows you to set call rejection and manage the reject list.
• Decline with message – When you want to reject a call, you can send a quick
message instead. This is useful if you need to reject a call during a meeting. This
menu allows you to manage the messages you can send.
• Auto answer – Automatically answer after the set time, when a hands-free device
is connected.
• Connection vibration – Vibrates your phone when the other party answers the
call.
• TTY mode – Allows you to activate TTY mode.
• Hearing aids – Allows you to turn on hearing aid compatibility.
• Noise suppression – Suppresses background noise on your device during a call.
• Power key ends call – Allows you to end the call by pressing the Power/Lock Key.
• Silence incoming calls – Enable to allow you to flip the device to silence incoming
calls.
• Call duration – View the duration of calls including Last call, Outgoing calls,
Incoming calls and All calls.
• Sound settings – Allows you to control the sounds on the phone.
• Additional settings – Allows you to manage additional call settings.
61
Settings
< CONNECTIVITY >
Share & connect
• SmartShare Beam – Allows you to receive multimedia content via LG phones and
tablets.
• Media server – Allows you to share the phone's multimedia content with nearby
DLNAcompatible devices.
• Printing – Allows you to print the content of certain screens (such as web pages
displayed in Chrome) to a printer connected to the same Wi-Fi network as your
Android device.
Tethering
• USB tethering – Allows you to share the internet connection with your computer
via a USB cable.
• Mobile HotSpot – Allows you to create a hotspot and share your connection.
• Help – Displays Help information about USB tethering and Wi-Fi hotspot.
More
• Mobile networks – This menu allows you to configure various mobile network
settings.
• VPN – From your phone, you can add, set up, and manage virtual private networks
(VPNs) that allow you to connect and access resources inside a secured local
network, such as your corporate network.
• Emergency alerts – If emergency alerts are issued, those alerts will appear on
this screen.
62
Settings
Sound & notification
< BASIC >
Sound profile
Allows you to set your phone's sound profile. Choose from Sound and Vibrate only.
< SOUND >
Volume
Adjust the phone’s volume settings to suit your needs and environment.
Ringtone
Allows you to set the ringtones for calls. You can also add a ringtone by tapping
in
the upper-right corner of the screen.
< VIBRATION >
Sound with vibration
Enable to allow you to set the phone to vibrate in addition to the ringtone when you
receive calls.
Vibration type
Allows you to set a vibration type for notifications.
< NOTIFICATIONS >
Interruptions
Allows you to set a schedule when to prevent interruptions from notifications. You can
set to allow certain features to interrupt when Priority only is set.
Lock screen
Allows you to choose if you want to show or hide notifications on the lock screen.
Apps
Allows you to prevent apps from displaying notifications. You can also set apps to show
notifications with priority when Do not disturb is set to Priority only.
63
Settings
Notification LED
Tap the switch to toggle it On or Off. On activates the LED light for the notifications you
select, in the color you set for each.
< ADVANCED SETTINGS >
More
• Notification sound – Allows you to set the notification sound. You can also add a
notification sound by tapping in the upper-right corner of the screen.
• Vibrate on tap – Enable to vibrate when tapping the Home touch buttons and
during other UI interactions.
• Sound effects – Tap to set the dial pad touch tones, touch sounds and screen lock
sound.
• Message/call voice notifications – Tap toggle it On or Off. On allows your
device to read out incoming calls and message events automatically.
Display
< HOME & LOCK >
Home screen
• Select Home – Select the desired Home theme. Choose from Home (standard
Android layout) or EasyHome (simplified version for users less familiar with Android
navigation).
• Theme – Sets the screen theme for your device. You can download new themes
from LG SmartWorld.
• Wallpaper – Allows you to set the desired wallpaper for your Home screen.
• Screen swipe effect – Choose the desired type of effect to display when you
swipe from one Home screen canvas to the next.
• Allow Home screen looping – Displays the first screen after the last screen when
scrolling the Home screen.
64
Settings
• Help – Touch to get information on using the Home screen of your device.
Lock screen
• Select screen lock – Allows you to set the screen lock for your phone.
• Smart Lock – Sets to keep your phone unlocked when you have a trusted
Bluetooth device connected to it, when it's in a familiar location like your home or
work, or when it recognizes your face.
• Screen swipe effect – Sets the effect used when swiping the lock screen.
• Wallpaper – Allows you to set your Lock screen wallpaper.
• Shortcuts – Allows you to choose the shortcuts available on the lock screen.
• Contact info for lost phone – Allows you to display the owner information on the
lock screen in case the phone is lost.
• Lock timer – Allows you to set the amount of time before the screen automatically
locks after the screen has timed-out.
• Power button instantly locks – Enable to instantly lock the screen when the
Power/Lock Key is pressed. This setting overrides the Security lock timer setting.
Home touch buttons
Set the Home touch buttons displayed at the bottom of all screens. Set which keys are
displayed, their position on the bar and what they look like.
< FONT >
Font type
Select the desired font type for the phone and menus.
Font size
Select the desired font size for the phone and menus.
65
Settings
< BASIC SETTINGS >
Brightness
Adjusts the brightness of the screen. For best battery performance, use the dimmest
comfortable brightness.
Auto-rotate screen
Allows you to set the phone to automatically rotate the screen based on the phone
orientation (portrait or landscape).
Screen timeout
Allows you to set the amount of time before the screen times out.
< ADVANCED SETTINGS >
More
• Daydream – Select the screen saver to display when the phone is sleeping while
docked and/or charging.
• Motion sensor calibration – Allows you to improve the accuracy of the tilt and
speed of the sensor.
General
< PERSONAL >
Language & keyboard
Select the language for the text on your phone and for configuring the on-screen
keyboard, including words that you've added to its dictionary.
• Language – Choose a language to use on your phone.
• Current keyboard – Allows you to set the current keyboard to use when entering
text.
• LG Keyboard – Tap to change the LG Keyboard settings.
• Google voice typing – Tap to change the Google voice typing settings.
66
Settings
• Voice Search – Touch to configure the Voice Search settings.
• Text-to-speech output – Touch to set the preferred engine or general settings for
text-to-speech output.
• Pointer speed – Adjust the pointer speed.
Location
Turn on location service, your phone determines your approximate location using Wi-Fi
and mobile networks. When you select this option, you're asked whether you consent to
allowing Google to use your location when providing these services.
• Mode – Sets the how your current location information is determined.
• Recent Location Request – Displays applications and services that have recently
requested your location information.
• Camera – Enable to tag photos or videos with their locations.
• Google Location History – Allows you to view and manage your Google location
history.
Accounts & sync
Use the Accounts & sync settings menu to add, remove, and manage your Google and
other supported accounts. You also use these settings to control how and whether
all applications send, receive, and sync data on their own schedules and whether all
applications can synchronize user data automatically.
Gmail™, Calendar, and other applications may also have their own settings to control
how they synchronize data; see the sections on those applications for details. Touch
ADD ACCOUNT to add new account.
Cloud
Allows you to add a cloud account to quickly and easily use a cloud service.
Accessibility
Use the Accessibility settings to configure accessibility plug-ins you have installed on
your phone.
67
Settings
• Vision
- TalkBack: Allows you to set up the TalkBack function which assists people with
impaired vision by providing verbal feedback.
- Message/call voice notifications: Tap
to toggle it On or Off. On allows
you to hear automatic spoken alerts for incoming calls and messages.
- Screen shade: Enable to set the screen to a darker contrast.
- Font size: Sets the font size.
- Touch zoom: Allows you to zoom in and out by triple-tapping the screen.
- Screen color inversion: Enable to invert the colors of the screen and content.
- Screen color adjustment: Allows you to invert the colors of screen and content.
- Screen color filter: Allows you to change the colours of screen and content.
- Power key ends call: Enable so that you can end voice calls by pressing the
Power/Lock Key.
• Hearing
- Captions: Allows you to customise caption settings for those with hearing
impairments.
- Notification LED: Allows you to turn on the LED light for incoming calls and
notifications.
- Flash alerts: Enable to set the flash to blink for incoming calls and notifications.
- Turn off all sounds: Enable to turn off all device sounds.
- Audio type: Sets the audio type.
- Sound balance: Sets the audio route. Move the slider on the slide bar to set it.
• Motor & cognition
- Touch feedback time: Sets the touch feedback time.
- Touch assistant: Show a touch board with easy access to common actions.
- Screen timeout: Sets the amount of time before the backlight turns off
automatically.
- Touch control areas: Allows you to select an area of the screen to limit touch
activation to just that area of the screen.
68
Settings
• Accessibility features shortcut – Allow you to access selected features quickly
when triple-tapping the Home button.
• Auto-rotate screen – Enable to allow the phone to rotate the screen depending on
the physical phone orientation (portrait or landscape).
• Switch Access – Allows you to interact with your device using one or more
switches that work like keyboard keys. This menu can be helpful for users with
mobility limitations that prevent them from interacting directly with the your device.
Shortcut key
Get quick access to apps by pressing the Volume Keys twice when the screen is off or
locked.
< PRIVACY >
Security
Use the Security menu to configure how to help secure your phone and its data.
• Lock screen – Allows you to set your lock screen settings.
• Content lock – Select lock types to lock files in Gallery. Choose from Password or
Pattern.
• Encrypt phone – Allows you to encrypt data on the phone for security. You will be
required to enter a PIN or password to decrypt your phone each time you power it
on.
• Encrypt SD card storage – Encrypt SD card storage and keep data unavailable
for other devices.
• Set up SIM card lock – Allows you to set a PIN to be required to use the phone.
You can also change the PIN after setting it.
• Password typing visible – Enable to briefly show each character of passwords as
you enter them so that you can see what you enter.
• Phone administrators – View or deactivate phone administrators.
• Unknown sources – Allow installation of non-Play Store applications.
• Verify apps – Disallow or warn before installation of apps that may cause harm.
69
Settings
• Storage type – Displays the storage type for credentials.
• Certificate management
- Trusted credentials: Enable to allow applications to access your phone's
encrypted store of secure certificates and related passwords and other
credentials. You use credential storage to establish some types of VPN and Wi-Fi
connections. If you have not set a password for the secure credential storage,
this setting is dimmed.
- Install from storage: Tap to install a secure certificate.
- Clear credentials: Deletes all secure certificates and related credentials and
erases the secure storage's own password.
• Trust agents – Select apps to use without unlocking screen.
• Screen pin – This feature allows you to lock your device so that the current user
can only access the pinned app. This is useful for users with children.
• App usage access – Allow apps to view app usage info on your phone.
< SMART FUNCTIONS >
QuickCircle case
This menu allows you to select apps to be used directly on the cover in small view
using QuickCircle.
Dual window
Allows you to configure the Dual Window feature.
• Auto-open – Enable to allow you to tap a link on the full screen or attachments
from emails to open Dual window.
• Help – Display tips for using Dual window.
70
Settings
< PHONE MANAGEMENT >
Date & time
Set your preferences for how the date and time is displayed.
Storage
You can monitor the used and available internal memory in the device.
Battery & power saving
• Battery usage – View battery usage.
• Battery percentage on status bar – Enable to display the battery level
percentage on the Status bar next to the Battery icon.
• Battery saver – Tap the Battery Saver switch to toggle it on or off. You can also set
when to turn battery saver on.
• Help – Displays battery saving items information.
Apps
Allows you to view details about the apps installed on your phone, manage their data,
and force them to stop.
Default message app
This menu allows you to choose what messaging app to use as your default messaging
app.
Backup & reset
Change the settings for managing your settings and data.
• LG Backup – Backs up all information on the device and restores it in the event of
data loss or replacement.
• Back up my data – Back up app data, Wi-Fi passwords, and other settings to
Google servers.
• Backup account – Displays the account that is currently being used to back up
information.
71
Settings
• Automatic restore – When reinstalling an app, restore backed up settings and
data.
• Factory data reset – Reset your settings to the factory default values and delete
all your data. If you reset the phone this way, you are prompted to re-enter the
same information as when you first started Android.
About phone
View legal information, check phone status and software versions, and perform a
software update.
72
LG Bridge Application
LG Bridge Application
LG Bridge is an application that helps you conveniently manage images, music, videos,
documents, etc. saved on a LG mobile device on your PC. Also, you can update
software of a mobile device or back up your files such as contacts and images to your
PC.
TIPS!
• You can see detailed instructions on how to use LG Bridge in Help menu after
installing and opening the program.
• Supported features may vary depending on the device.
• The LG unified USB driver is a program required to connect an LG mobile phone
to a PC. It is automatically installed when installing LG Bridge.
LG Bridge Features
• Update software of a mobile device on your PC via USB.
• Back up and restore the data of your mobile device via USB.
To download the LG Bridge software, please do the following:
1 Go to www.lg.com.
2 Go to MOBILE > MOBILE SUPPOR
T > PC Sync.
3 Select the model information and click GO.
4 Scroll down, select the PC SYNC tab > Windows or Mac OS > DOWNLOAD to
download LG Bridge.
73
LG Bridge Application
Minimum system requirements for LG Bridge
installation
Item Windows OS Mac OS
Operating System Windows XP 32-bit
(Service Pack 3)
Windows Vista 32-bit/64-bit
Windows 7 32-bit/64-bit
Windows 8 32-bit/64-bit
Windows 8.1 32-bit/64-bit
Mac OS X 10.7 or later (64-bit)
CPU 1 GHz processor or faster 1 GHz processor or faster
Memory 2 GB RAM or more 2 GB RAM or more
Graphics Card 1024x768, 32-bit colour or
higher
1024x768, 32-bit colour or
higher
Hard Disk At least 500 MB of free space
(additional space may be
required depending on the
amount of data to be stored)
At least 500 MB of free space
(additional space may be
required depending on the
amount of data to be stored)
Required Software LG unified driver, Windows
Media Player 10 or later
LG unified USB driver
74
LG Bridge Application
How to Connect Your Mobile Phone using LG Bridge
You can connect LG Bridge to another device using a USB cable.
Features Connection Type
Software update USB cable
LG backup (data backup/restoration) USB cable
75
Phone software update
Phone software update
LG Mobile phone software update from the Internet
For more information about using this function, please visit http://www.lg.com/common/
index.jsp
select your country and language.
This feature allows you to conveniently update the firmware on your phone to a newer
version from the Internet without needing to visit a service center. This feature will only
be available if and when LG makes a newer firmware version available for your device.
Because the mobile phone firmware update requires the user's full attention for the
duration of the update process, please make sure you check all instructions and notes
that appear at each step before proceeding. Please note that removing the USB data
cable during the upgrade may seriously damage your mobile phone.
NOTE: LG reserves the right to make firmware updates available only for
selected models at its own discretion and does not guarantee the availability
of the newer version of the firmware for all handset models.
LG Mobile Phone software update via Over-the-Air (OTA)
This feature allows you to conveniently update your phone's software to a newer
version via OTA, without connecting using a USB data cable. This feature will only be
available if and when LG makes a newer firmware version available for your device.
You should first check the software version on your mobile phone: Tap
> >
> General tab > About phone > Update Center > Software Update > Check now
for update.
Phone software update
76
Phone software update
NOTE: Your personal data from internal phone storage—including
information about your Google account and any other accounts, your
system/application data and settings, any downloaded applications and
your DRM licence—might be lost in the process of updating your phone's
software. Therefore, LG recommends that you backup your personal data
before updating your phone's software. LG does not take responsibility for
any loss of personal data.
NOTE: This feature depends on your network service provider, region and
country.
77
About this user guide
About this user guide
• Before using your device, please carefully read this guide. This ensures that you
use your phone safely and correctly.
• Some of the images and screenshots provided in this guide may appear differently
on your phone.
• Your content may differ from the final product or from software supplied by service
providers or carriers. This content is subject to change without prior notice. For the
latest version of this guide, please visit the LG website at www.lg.com.
• Your phone's applications and their functions may vary by country, region or
hardware specifications. LG cannot be held liable for any performance issues
resulting from the use of applications developed by providers other than LG.
• LG cannot be held liable for performance or incompatibility issues resulting from
edited registry settings or modified operating system software. Any attempt to
customize your operating system may cause the device or its applications to work
incorrectly.
• Software, audio, wallpaper, images, and other media supplied with your device are
licensed for limited use. If you extract and use these materials for commercial or
other purposes, you may be infringing copyright laws. As a user, you are fully are
entirely responsible for the illegal use of media.
• Additional charges may apply for data services, such as messaging,
uploading,downloading, auto-syncing and location services. To avoid additional
charges, select a data plan suitable to your needs. Contact your service provider to
obtain additional details.
About this user guide
78
About this user guide
Trademarks
• LG and the LG logo are registered trademarks of LG Electronics.
• Bluetooth
®
is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi
®
and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.
79
Accessories
Accessories
These accessories are available for use with the your phone. (Items described below
may be optional.)
• Travel adaptor
• Quick Start Guide
• USB cable
• Battery
NOTE
• Always use genuine LG accessories. The supplied items are designed only for
this device and may not be compatible with other devices.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
80
FAQ
Category Question Answer
Bluetooth
Devices
What functions
are available via
Bluetooth?
You can connect a Bluetooth audio
device, such as a Stereo/Mono
headset or car kit.
Contacts
Backup
How can I back up
Contacts?
Contacts data can be synchronized
between your phone and Gmail™.
Synchronization
Is it possible to set up
one-way sync with
Gmail?
Only two-way synchronization is
available.
Synchronization
Is it possible to
synchronize all email
folders?
The Inbox is automatically
synchronized. You can view other
folders by tapping the icon and
selecting Show all folders to choose
a folder.
Gmail Log-In
Do I have to log into
Gmail whenever I want
to access Gmail?
Once you have logged into Gmail,
there is no need to log into Gmail
again.
Google
Account
Is it possible to filter
emails?
No, the phone does not support email
filtering.
Email
What happens when
I execute another
application while
writing an email?
Your email is automatically saved as
a draft.
Ringtone
Is there a file size limit
for using MP3 files as
ringtones?
There is no file size limit.
FAQ
81
FAQ
Category Question Answer
Message
Time
My phone does not
display the time of
receipt for messages
older than 24 hrs. How
can I change this?
Open the conversation and touch and
hold the desired message to see the
details.
Navigation
Is it possible to install
another navigation
application on my
phone?
Any application that is available at Play
Store™ and is compatible with the
hardware can be installed and used.
Synchronization
Is it possible to
synchronize my
contacts from all my
email accounts?
Only Gmail and MS Exchange server
(company email server) contacts can
be synchronized.
Wait and
Pause
Is it possible to save a
contact with Wait and
Pause in the numbers?
If you transferred a contact using the
Wait & Pause functions saved into
the number, you cannot use those
features. You must save each number
again.
How to save with Wait and Pause:
1. From the Home screen, tap
.
2. Dial the number, then tap
.
3. Tap Add 2-sec pause or Add wait.
Security
What are the phone’s
security functions?
You can set the phone to require an
Unlock Pattern to be entered before
the phone can be accessed or used.
82
FAQ
Category Question Answer
Unlock
Pattern
How do I create the
Unlock Pattern?
1. From the Home screen, touch and
hold
.
2. Tap System settings > Display tab
> Lock screen.
3. Tap Select screen lock > Pattern.
The first time you do this, a short
tutorial about creating an Unlock
Pattern appears.
4. Set up your pattern by drawing
itthen drawing it a second time for
confirmation.
Precautions to take when using the
pattern lock.
It is very important to remember
the unlock pattern you set. You can
nolonger access your phone if you
use an incorrect pattern five times.
You have five chances to enter your
unlock pattern, PIN or password. If you
have used all 5 opportunities, you can
try again after 30 seconds. (Or, if you
preset the backup PIN, you can use
the backup PIN code to unlock the
pattern.)
83
FAQ
Category Question Answer
Unlock
Pattern
What should I do if
I forget the unlock
pattern and I did not
create my Google
account on the
phone?
If you forgot your pattern:
If you logged into your Google account
on the phone but failed to enter the
correct pattern 5 times, tap the Forgot
pattern button. You are then required
to log in with your Google account
to unlock your phone. If you have
not created a Google account on the
phone or you have forgotten it, you
must perform a hard reset.
Caution: If you perform a factory reset,
all user applications and user data are
deleted. Please remember to back up
any important data before performing a
factory reset.
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Language
Support
Is it possible to change
my phone’s language?
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, touch and
hold
and tap System settings.
2. Tap General tab > Language &
input > Language.
3. Tap the desired language.
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure VPN
access on your phone, you must
obtain the details from your company’s
network administrator.
84
FAQ
Category Question Answer
Screen time
out
My screen turns off
after only 15 seconds.
How can I change the
amount of time for the
backlight to turn off?
1. From the Home screen, touch and
hold
.
2. Tap System settings > Display tab.
3. Tap Screen timeout.
4. Tap the preferred screen backlight
timeout time.
Wi-Fi &
mobile
network
When the Wi-Fi and
mobile networks are
both available, which
service does my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if Wi-Fi
connectivity on your phone is set to
On). However, there is no notification
when your phone switches from one
to the other.
To know which data connection is
being used, view the mobile network or
Wi-Fi icon at the top of your screen.
Home
screen
Is it possible to remove
an application from the
Home screen?
Yes. Just touch and hold the icon until
the trash can icon appears at the top
and center of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
Application
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, touch and
hold
.
2. Tap System settings > General tab
> Apps > DOWNLOADED.
3. Tap the application, then tap
Uninstall.
Charger
Is it possible to charge
my phone using a
USB cable without
installing the necessary
USB driver?
Yes, the phone is charged through the
USB cable regardless of whether the
necessary drivers are installed.
85
FAQ
Category Question Answer
Alarm
Can I use music files
for my alarm?
Yes. After saving a music file as a
ringtone, you can use it as an alarm.
1. Touch and hold a song in a library
list. In the menu that opens, tap Set
as ringtone > Phone ringtone or
Caller ringtones.
2. On the Alarm Clock Setting screen,
select the song as a ringtone.
Alarm
Will my alarm be
audible or will it go off
if the phone is turned
off?
No, this is not supported.
Alarm
If my ringer volume is
set to Off or Vibrate,
will I hear my alarm?
Your alarm is programmed to be
audible even in these scenarios.
Hard Reset
(Factory
Reset)
How can I perform a
factory reset if I cannot
access the phone’s
Settings menu?
If your phone does not restore to its
original condition, use a hard reset
(factory reset) to initialize it.
86
For Your Safety
Safety Information
Please read and observe the following information for safe and proper use of your
phone and to prevent damage.
WARNING! This product contains chemicals known to the State of California to cause
cancer and birth defects or reproductive harm. Wash hands after handling.
Caution: Violation of the instructions may cause minor or serious damage to the
product
.
• Do not disassemble or open crush, bend or deform, puncture or shred.
• Do not modify or remanufacture, attempt to insert foreign objects into the battery,
immerse or expose to water or other liquids, expose to fire, explosion or other
hazard.
• Only use the battery for the system for which it is specified.
• Only use the battery with a charging system that has been qualified with the
system per CTIA Certification Requirements for Battery System Compliance to
IEEE1725. Use of an unqualified battery or charger may present a risk of fire,
explosion, leakage, or other hazard.
• Do not short circuit a battery or allow metallic conductive objects to contact battery
terminals.
• Replace the battery only with another battery that has been qualified with the
system per this standard, IEEE-Std-1725. Use of an unqualified battery may
present a risk of fire, explosion, leakage or other hazard. Only authorized service
providers shall replace battery (If the battery is non-user replaceable).
• Promptly dispose of used batteries in accordance with local regulations.
For Your Safety
87
For Your Safety
• Battery usage by children should be supervised.
• Avoid dropping the phone or battery. If the phone or battery is dropped, especially
on a hard surface, and the user suspects damage, take it to a service center for
inspection.
• Improper battery use may result in a fire, explosion or other hazard.
Charger and Adapter Safety
• The charger and adapter are intended for indoor use only.
• Insert the battery pack charger vertically into the wall power socket.
• Unplug the power cord and charger during lightning storms to avoid electric shock
or fire.
• Use the correct adapter for your phone when using the battery pack charger
abroad.
Battery Information and Care
• Please read the manual of proper installation and removal of the battery.
• Please read the manual of specified charger about charging method.
• Do not damage the power cord by bending, twisting, or heating. Do not use the
plug if it is loose as it may cause electric shock or fire.
• Do not place any heavy items on the power cord. Do not allow the power cord to be
crimped as it may cause electric shock or fire.
• Unplug the power cord prior to cleaning your phone, and clean the power plug
pin when it’s dirty. When using the power plug, ensure that it’s firmly connected. If
not, it may cause excessive heat or fire. If you put your phone in a pocket or bag
without covering the receptacle of the phone (power plug pin), metallic articles
(such as a coin, paperclip or pen) may short-circuit the phone. Short-circuit of
the terminal may damage the battery and cause an explosion. Always cover the
receptacle when not in use.
• Recharge the battery after long periods of non-use to maximize battery life. Battery
life will vary due to usage pattern and environmental conditions.
88
For Your Safety
• Never store your phone in temperature less than -4 °F or greater than 122 °F.
• Charging temperature range is between 32 °F and 113 °F. Do not charge the
battery out of recommended temperature range. Charging out of recommended
range might cause the generating heat or serious damage of battery. And also, it
might cause the deterioration of battery’s characteristics and cycle life.
• Do not use or leave the battery under the blazing sun or in heated car by sunshine.
The battery may generate heat, smoke or flame. And also, it might cause the
deterioration of battery’s characteristics or cycle life.
• The battery pack has protection circuit to avoid the danger. Do not use near places
that can generate static electricity more than 100V which could damage the
protection circuit. Damaged protection circuits may generate smoke, rupture or
ignite.
• When using the battery for the first time, if it emits a bad smell, you see rust on it,
or anything else abnormal, do not use the equipment and bring the battery to the
shop which it was bought.
• Keep batteries away from babies and small children. If children use the battery,
their parents or legal guardians are responsible for supervising and teaching them
about the safe handling of batteries and how to use batteries according to the
manual with care.
• If liquid from the battery rubs against skin or clothing, wash with fresh water. It
may cause the skin inflammation. Remove and do not use the battery. Be careful
that children do not swallow any parts (such as earphone, connection parts of the
phone, etc.). This could cause asphyxiation or suffocation resulting in serious injury
or death.
• Do not handle the phone with wet hands while it is being charged. It may cause an
electric shock or seriously damage your phone.
• Do not place or answer calls while charging the phone as it may short-circuit the
phone and/or cause electric shock or fire.
89
For Your Safety
• Do not use harsh chemicals (such as alcohol, benzene, thinners, etc.) or detergents
to clean your phone. This could cause a fire.
• Always unplug the charger from the wall socket after the phone is fully charged to
save unnecessary power consumption of the charger.
• If you need to replace the battery, take it to the nearest authorized LG Electronics
service point or dealer for assistance.
Care and Maintenance
Your mobile device is a product of superior design and craftsmanship and should be
treated with care. The suggestions below will help you fulfill any warranty obligations
and allow you to enjoy this product for many years:
Keep your Mobile Device away from:
Liquids of any kind
Keep the mobile device dry. Precipitation, humidity, and liquids contain minerals that will
corrode electronic circuits. If the mobile device does get wet, do not accelerate drying
with the use of an oven, microwave, or dryer, because this may damage the mobile
device and could cause a fire or explosion.
Do not use the mobile device with a wet hand.
Doing so may cause an electric shock to you or damage to the mobile device.
Extreme heat or cold
Avoid temperatures below 0°C / 32°F or above 45°C / 113°F.
Microwaves
Do not try to dry your mobile device in a microwave oven. Doing so may cause a fire or
explosion.
Dust and dirt
Do not expose your mobile device to dust, dirt, or sand.
90
For Your Safety
Sunscreen lotion
Do not expose or wear your device to any liquid like sunscreen lotion.
Doing so may cause your device to or damage to the mobile device.
Cleaning solutions
Do not use harsh chemicals, cleaning solvents, or strong detergents to clean the mobile
device.
Wipe it with a soft cloths lightly dampened in a mild soap-and-water solution.
Shock or vibration
Do not drop, knock, or shake the mobile device.
Rough handling can break internal circuit boards.
Paint
Do not paint the mobile device. Paint can clog the device’smoving parts or ventilation
openings and prevent proper operation.
General Notice
• An emergency call can be made only within a service area. For an emergency call,
make sure that you are within a service area and that the phone is turned on.
• Do not place items containing magnetic components such as a credit card, phone
card, bank book, or subway ticket near your phone. The magnetism of the phone
may damage the data stored in the magnetic strip.
• Talking on your phone for a long period of time may reduce call quality due to heat
generated during use.
• When the phone is not used for a long period time, store it in a safe place with the
power cord unplugged.
• Using the phone in proximity to receiving equipment (i.e., TV or radio) may cause
interference to the phone.
• Do not use the phone if the antenna is damaged. If a damaged antenna contacts
skin, it may cause a slight burn. Please contact an LG Authorized Service Center to
replace the damaged antenna.
91
For Your Safety
• The data saved in your phone might be deleted due to careless use, repair of the
phone, or upgrade of the software. Please backup your important phone numbers.
(Ringtones, text messages, voice messages, pictures, and videos could also be
deleted.) The manufacturer is not liable for damage due to the loss of data.
• When you use the phone in public places, set the ringtone to vibration so you don’t
disturb others.
• Do not turn your phone on or off when putting it to your ear.
• Your phone is an electronic device that generates heat during normal operation.
Extremely prolonged, direct skin contact in the absence of adequate ventilation may
result in discomfort or minor burns. Therefore, use care when handling your phone
during or immediately after operation.
Use accessories, such as earphones and headsets, with caution. Ensure that cables are
tucked away safely and do not touch the antenna unnecessarily.
Part 15.19 statement
This device complies with part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
Part 15.21 statement
Change or Modifications that are not expressly approved by the manufacturer for
compliance could void the user’s authority to operate the equipment.
Part 15.105 statement
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
92
For Your Safety
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC RF Exposure Information
WARNING! Read this information before operating the phone.
In August 1996, the Federal Communications Commission (FCC) of the United States,
with its action in Report and Order FCC 96-326, adopted an updated safety standard
for human exposure to Radio Frequency (RF) electromagnetic energy emitted by
FCC regulated transmitters. Those guidelines are consistent with the safety standard
previously set by both U.S. and international standards bodies. The design of this phone
complies with the FCC guidelines and these international standards.
Body-worn Operation
This device was tested for typical body-worn operations with the back of the phone kept
0.39 inches (1cm) between the user’s body and the back of the phone. To comply with
FCC RF exposure requirements, a minimum separation distance of 0.39 inches (1cm)
must be maintained between the user’s body and the back of the phone. Any belt-clips,
holsters, and similar accessories containing metallic components may not be used.
Body-worn accessories that cannot maintain 0.39 inches (1cm) separation distance
between the user’s body and the back of the phone, and have not been tested for
typical body-worn operations may not comply with FCC RF exposure limits and should
be avoided.
93
For Your Safety
Caution
Use only the supplied antenna. Use of unauthorized antennas (or modifications to the
antenna) could impair call quality, damage the phone, void your warranty and/or violate
FCC regulations.
Don’t use the phone with a damaged antenna. A damaged antenna could cause a
minor skin burn. Contact your local dealer for a replacement antenna.
Consumer Information About Radio Frequency
Emissions
Your wireless phone, which contains a radio transmitter and receiver, emits radio
frequency energy during use. The following consumer information addresses commonly
asked questions about the health effects of wireless phones.
Are wireless phones safe?
Scientific research on the subject of wireless phones and radio frequency (“RF”) energy
has been conducted worldwide for many years, and continues. In the United States, the
Food and Drug Administration (“FDA”) and the Federal Communications Commission
(“FCC”) set policies and procedures for wireless phones. The FDA issued a website
publication on health issues related to cell phone usage where it states, “The scientific
community at large … believes that the weight of scientific evidence does not show
an association between exposure to radiofrequency (RF) from cell phones and adverse
health outcomes. Still the scientific community does recommend conducting additional
research to address gaps in knowledge. That research is being conducted around the
world and FDA continues to monitor developments in this field. You can access the
joint FDA/FCC website at http://www.fda.gov (under “C” in the subject index, select Cell
Phones > Research). You can also contact the FDA toll-free at (888) 463-6332 or (888)
INFO-FDA. In June 2000, the FDA entered into a cooperative research and development
agreement through which additional scientific research is being conducted. The FCC
issued its own website publication stating that “there is no scientific evidence that
94
For Your Safety
proves that wireless phone usage can lead to cancer or a variety of other problems,
including headaches, dizziness or memory loss.”
This publication is available at http://www.fcc.gov/oet/rfsafety or through the FCC at
(888) 225-5322 or (888) CALL-FCC.
What does “SAR” mean?
In 1996, the FCC, working with the FDA, the U.S. Environmental Protection Agency, and
other agencies, established RF exposure safety guidelines for wireless phones in the
United States. Before a wireless phone model is available for sale to the public, it must
be tested by the manufacturer and certified to the FCC that it does not exceed limits
established by the FCC. One of these limits is expressed as a Specific Absorption Rate,
or “SAR.” SAR is a measure of the rate of absorption of RF energy in the body. Tests for
SAR are conducted with the phone transmitting at its highest power level in all tested
frequency bands. Since 1996, the FCC has required that the SAR of handheld wireless
phones not exceed 1.6 watts per kilogram, averaged over one gram of tissue. Although
the SAR is determined at the highest power level, the actual SAR value of a wireless
phone while operating can be less than the reported SAR value. This is because the
SAR value may vary from call to call, depending on factors such as proximity to a cell
site, the proximity of the phone to the body while in use, and the use of hands-free
devices.
For more information about SARs, see the FCC’s OET Bulletins 56 and 65 at
http://www.fcc.gov/Bureaus/Engineering_Technology/Documents/bulletins or visit the
Cellular Telecommunications Industry Association website at
http://www.ctia.org/consumer_info/index.cfm/AID/10371. You may also wish to contact
the manufacturer of your phone.
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For Your Safety
Can I minimize my RF exposure?
If you are concerned about RF, there are several simple steps you can take to minimize
your RF exposure. You can, of course, reduce your talk time. You can place more
distance between your body and the source of the RF, as the exposure level drops off
dramatically with distance. The FDA/FCC website states that “hands-free kits can be
used with wireless phones for convenience and comfort. These systems reduce the
absorption of RF energy in the head because the phone, which is the source of the
RF emissions, will not be placed against the head. On the other hand, if the phone is
mounted against the waist or other part of the body during use, then that part of the
body will absorb more RF energy. Wireless phones marketed in the U.S. are required
to meet safety requirements regardless of whether they are used against the head
or against the body. Either configuration should result in compliance with the safety
limit.” Also, if you use your wireless phone while in a car, you can use a phone with an
antenna on the outside of the vehicle. You should also read and follow your wireless
phone manufacturer’s instructions for the safe operation of your phone.
Do wireless phones pose any special risks to children?
The FDA/FCC website states that “the scientific evidence does not show a danger to
users of wireless communication devices, including children.” The FDA/FCC website
further states that “some groups sponsored by other national governments have
advised that children be discouraged from using wireless phones at all”. For example,
the Stewart Report from the United Kingdom [“UK”] made such a recommendation in
December 2000. In this report a group of independent experts noted that no evidence
exists that using a cell phone causes brain tumors or other ill effects. [The UK’s]
recommendation to limit cell phone use by children was strictly precautionary; it was
not based on scientific evidence that any health hazard exists. A copy of the UK’s leaflet
is available at http://www.dh.gov.uk (search “mobile”), or you can write to: NRPB,
Chilton, Didcot, Oxon OX11 ORQ, United Kingdom. Copies of the UK’s annual reports on
mobile phones and RF are available online at www.iegmp.org.uk and
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http://www.hpa.org.uk/radiation/ (search “mobile”). Parents who wish to reduce their
children’s RF exposure may choose to restrict their children’s wireless phone use.
Where can I get further information about RF emissions?
For further information, see the following additional resources (websites current as of
April 2005):
U.S. Food and Drug Administration
FDA Consumer magazine
November-December 2000
Telephone: (888) INFO-FDA
http://www.fda.gov (Under “C” in the subject index, select Cell Phones > Research.)
U.S. Federal Communications Commission
445 12th Street, S.W.
Washington, D.C. 20554
Telephone: (888) 225-5322
http://www.fcc.gov/oet/rfsafety
Independent Expert Group on Mobile Phones
http://www.iegmp.org.uk
Royal Society of Canada Expert Panels on Potential Health Risks of Radio
Frequency Fields from Wireless Telecommunication Devices
283 Sparks Street
Ottawa, Ontario K1R 7X9
Canada
Telephone: (613) 991-6990
World Health Organization
Avenue Appia 20
1211 Geneva 27
Switzerland
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Telephone: 011 41 22 791 21 11
http://www.who.int/mediacentre/factsheets/fs193/en/
International Commission on Non-Ionizing Radiation Protection
c/o Bundesamt fur Strahlenschutz
Ingolstaedter Landstr. 1
85764 Oberschleissheim
Germany
Telephone: 011 49 1888 333 2156
http://www.icnirp.de
American National Standards Institute
1819 L Street, N.W., 6th Floor
Washington, D.C. 20036
Telephone: (202) 293-8020
http://www.ansi.org
National Council on Radiation Protection and Measurements
7910 Woodmont Avenue, Suite 800
Bethesda, MD 20814-3095
Telephone: (301) 657-2652
http://www.ncrponline.org
Engineering in Medicine and Biology Society, Committee on Man and Radiation
(COMAR) of the Institute of Electrical and Electronics Engineers
http://ewh.ieee.org/soc/embs/comar/
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TIA Safety Information
The following is the complete TIA Safety Information for wireless handheld phones.
Consumer Information on SAR
(Specific Absorption Rate)
This model phone meets the government’s requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to Radio Frequency (RF) energy set by
the Federal Communications Commission of the U.S. Government. These limits are part
of comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health.
The exposure standard for wireless mobile phones employs a unit of measurement
known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is
1.6 W/kg. Tests for SAR are conducted using standard operating positions specified
by the FCC with the phone transmitting at its highest certified power level in all tested
frequency bands. Although SAR is determined at the highest certified power level, the
actual SAR level of the phone while operating can be well below the maximum value.
Because the phone is designed to operate at multiple power levels to use only the
power required to reach the network, in general, the closer you are to a wireless base
station antenna, the lower the power output.
Before a phone model is available for sale to the public, it must be tested and certified
to the FCC that it does not exceed the limit established by the governmentadopted
requirement for safe exposure. The tests are performed in positions and locations (e.g.,
at the ear and worn on the body) as required by the FCC for each model.
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The highest SAR values are:
* Head: 0.68 W/kg
* Body/Hotspot: 0.81 W/kg
(body measurements differ among phone models, depending upon available
accessories and FCC requirements).
While there may be differences between SAR levels of various phones and at various
positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with all
reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.
SAR information on this model phone is on file with the FCC and can be found under
the Display Grant section of http://www.fcc.gov/oet/fccid after searching on FCC ID
ZNFH634. Additional information on Specific Absorption Rates (SAR) can be found on
the Cellular Telecommunications Industry Association (CTIA) website at
http://www.ctia.org/.
* In the United States and Canada, the SAR limit for mobile phones used by the public
is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a
substantial margin of safety to give additional protection for the public and to account
for any variations in measurements.
Exposure to Radio Frequency Signal
Your wireless handheld portable phone is a low power radio transmitter and receiver.
When ON, it receives and sends out Radio Frequency (RF) signals.
In August, 1996, the Federal Communications Commissions (FCC) adopted RF
exposure guidelines with safety levels for handheld wireless phones. Those guidelines
are consistent with the safety standards previously set by both U.S. and international
standards bodies:
ANSI C95.1 (1992) *
NCRP Report 86 (1986)
ICNIRP (1996)
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* American National Standards Institute; National Council on Radiation Protection and
Measurements; International Commission on Non-Ionizing Radiation Protection Those
standards were based on comprehensive and periodic evaluations of the relevant
scientific literature. For example, over 120 scientists, engineers, and physicians from
universities, government health agencies, and industry reviewed the available body of
research to develop the ANSI Standard (C95.1).
The design of your phone complies with the FCC guidelines (and those standards).
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorized antennas,
modifications, or attachments could damage the phone and may violate FCC
regulations.
Phone Operation
NORMAL POSITION: Hold the phone as you would any other telephone with the antenna
pointed up and over your shoulder.
Tips on Efficient Operation
For your phone to operate most efficiently:
Don’t touch the antenna unnecessarily when the phone is in use. Contact with the
antenna affects call quality and may cause the phone to operate at a higher power level
than otherwise needed.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However, certain
electronic equipment may not be shielded against the RF signals from your wireless
phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation
of six (6) inches be maintained between a handheld wireless phone and a pacemaker
to avoid potential interference with the pacemaker. These recommendations are
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consistent with the independent research by and recommendations of Wireless
Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six (6) inches from their pacemaker
when the phone is turned ON;
• Should not carry the phone in a breast pocket;
• Should use the ear opposite the pacemaker to minimize the potential for
interference;
• Should turn the phone OFF immediately if there is any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the event of such
interference, you may want to consult your service provider (or call the customer service
line to discuss alternatives).
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device
to determine if it is adequately shielded from external RF energy. Your physician may be
able to assist you in obtaining this information.
Health Care Facilities
Turn your phone OFF in health care facilities when any regulations posted in these
areas instruct you to do so. Hospitals or health care facilities may use equipment that
could be sensitive to external RF energy.
Vehicles
RF signals may affect improperly installed or inadequately shielded electronic systems
in motor vehicles. Check with the manufacturer or its representative regarding your
vehicle. You should also consult the manufacturer of any equipment that has been
added to your vehicle.
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Posted Facilities
Turn your phone OFF in any facility where posted notices so require.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF your phone
before boarding an aircraft.
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when in a “blasting
area” or in areas posted: “Turn off two-way radio”. Obey all signs and instructions.
Potentially Explosive Atmosphere
Turn your phone OFF when in any area with a potentially explosive atmosphere and
obey all signs and instructions. Sparks in such areas could cause an explosion or fire
resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always marked clearly.
Potential areas may include: fueling areas (such as gasoline stations); below deck on
boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum
gas (such as propane or butane); areas where the air contains chemicals or particles
(such as grain, dust, or metal powders); and any other area where you would normally
be advised to turn off your vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including either installed or
portable wireless equipment, in the area over the air bag or in the air bag deployment
area. If in-vehicle wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
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FDA Consumer Update
The U.S. Food and Drug Administration’s Center for Devices and
Radiological Health Consumer Update on Mobile Phones:
1. Do wireless phones pose a health hazard?
The available scientific evidence does not show that any health problems are associated
with using wireless phones. There is no proof, however, that wireless phones are
absolutely safe. Wireless phones emit low levels of Radio Frequency (RF) energy in
the microwave range while being used. They also emit very low levels of RF when in
idle mode. Whereas high levels of RF can produce health effects (by heating tissue),
exposure to low level RF that does not produce heating effects causes no known
adverse health effects. Many studies of low level RF exposures have not found any
biological effects. Some studies have suggested that some biological effects may occur,
but such findings have not been confirmed by additional research. In some cases, other
researchers have had difficulty in reproducing those studies, or in determining the
reasons for inconsistent results.
2. What is the FDA’s role concerning the safety of wireless phones?
Under the law, the FDA does not review the safety of radiation-emitting consumer
products such as wireless phones before they can be sold, as it does with new drugs
or medical devices. However, the agency has authority to take action if wireless phones
are shown to emit Radio Frequency (RF) energy at a level that is hazardous to the user.
In such a case, the FDA could require the manufacturers of wireless phones to notify
users of the health hazard and to repair, replace, or recall the phones so that the hazard
no longer exists.
Although the existing scientific data does not justify FDA regulatory actions, the FDA has
urged the wireless phone industry to take a number of steps, including the following:
• Support needed research into possible biological effects of RF of the type emitted
by wireless phones;
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• Design wireless phones in a way that minimizes any RF exposure to the user that is
not necessary for device function; and
• Cooperate in providing users of wireless phones with the best possible information
on possible effects of wireless phone use on human health.
The FDA belongs to an interagency working group of the federal agencies that have
responsibility for different aspects of RF safety to ensure coordinated efforts at the
federal level. The following agencies belong to this working group:
• National Institute for Occupational Safety and Health
• Environmental Protection Agency
• Occupational Safety and Health Administration
• National Telecommunications and Information Administration
The National Institutes of Health participates in some interagency working group
activities, as well.
The FDA shares regulatory responsibilities for wireless phones with the Federal
Communications Commission (FCC). All phones that are sold in the United States must
comply with FCC safety guidelines that limit RF exposure. The FCC relies on the FDA
and other health agencies for safety questions about wireless phones.
The FCC also regulates the base stations that the wireless phone networks rely upon.
While these base stations operate at higher power than do the wireless phones
themselves, the RF exposures that people get from these base stations are typically
thousands of times lower than those they can get from wireless phones. Base stations
are thus not the subject of the safety questions discussed in this document.
3. What kinds of phones are the subject of this update?
The term “wireless phone” refers here to handheld wireless phones with built-in
antennas, often called “cell”, “mobile”, or “PCS” phones. These types of wireless
phones can expose the user to measurable Radio Frequency (RF) energy because of
the short distance between the phone and the user’s head.
These RF exposures are limited by FCC safety guidelines that were developed with
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the advice of the FDA and other federal health and safety agencies. When the phone
is located at greater distances from the user, the exposure to RF is drastically lower
because a person’s RF exposure decreases rapidly with increasing distance from
the source. The so-called “cordless phones,” which have a base unit connected to
the telephone wiring in a house, typically operate at far lower power levels, and thus
produce RF exposures far below the FCC safety limits.
4. What are the results of the research done already?
The research done thus far has produced conflicting results, and many studies have
suffered from flaws in their research methods. Animal experiments investigating the
effects of Radio Frequency (RF) energy exposures characteristic of wireless phones
have yielded conflicting results that often cannot be repeated in other laboratories. A
few animal studies, however, have suggested that low levels of RF could accelerate the
development of cancer in laboratory animals. However, many of the studies that showed
increased tumor development used animals that had been genetically engineered or
treated with cancer-causing chemicals so as to be pre-disposed to develop cancer
in the absence of RF exposure. Other studies exposed the animals to RF for up to 22
hours per day. These conditions are not similar to the conditions under which people
use wireless phones, so we do not know with certainty what the results of such studies
mean for human health. Three large epidemiology studies have been published since
December 2000. Between them, the studies investigated any possible association
between the use of wireless phones and primary brain cancer, glioma, meningioma, or
acoustic neuroma, tumors of the brain or salivary gland, leukemia, or other cancers.
None of the studies demonstrated the existence of any harmful health effects from
wireless phone RF exposures. However, none of the studies can answer questions
about long-term exposures, since the average period of phone use in these studies was
around three years.
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5. What research is needed to decide whether RF exposure from wireless
phones poses a health risk?
A combination of laboratory studies and epidemiological studies of people actually
using wireless phones would provide some of the data that are needed. Lifetime animal
exposure studies could be completed in a few years. However, very large numbers of
animals would be needed to provide reliable proof of a cancer promoting effect if one
exists. Epidemiological studies can provide data that is directly applicable to human
populations, but ten or more years follow-up may be needed to provide answers about
some health effects, such as cancer. This is because the interval between the time of
exposure to a cancer-causing agent and the time tumors develop — if they do — may
be many, many years. The interpretation of epidemiological studies is hampered by
difficulties in measuring actual RF exposure during day-to-day use of wireless phones.
Many factors affect this measurement, such as the angle at which the phone is held, or
which model of phone is used.
6. What is the FDA doing to find out more about the possible health effects of
wireless phone RF?
The FDA is working with the U.S. National Toxicology Program and with groups of
investigators around the world to ensure that high priority animal studies are conducted
to address important questions about the effects of exposure to Radio Frequency (RF)
energy.
The FDA has been a leading participant in the World Health Organization International
Electro Magnetic Fields (EMF) Project since its inception in 1996. An influential result
of this work has been the development of a detailed agenda of research needs that
has driven the establishment of new research programs around the world. The project
has also helped develop a series of public information documents on EMF issues. The
FDA and the Cellular Telecommunications & Internet Association (CTIA) have a formal
Cooperative Research And Development Agreement (CRADA) to do research on wireless
phone safety. The FDA provides the scientific oversight, obtaining input from experts in
government, industry, and academic organizations. CTIA-funded research is conducted
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through contracts with independent investigators. The initial research will include both
laboratory studies and studies of wireless phone users. The CRADA will also include
a broad assessment of additional research needs in the context of the latest research
developments around the world.
7. How can I find out how much Radio Frequency energy exposure I can get by
using my wireless phone?
All phones sold in the United States must comply with Federal Communications
Commission (FCC) guidelines that limit Radio Frequency (RF) energy exposures. The
FCC established these guidelines in consultation with the FDA and the other federal
health and safety agencies. The FCC limit for RF exposure from wireless phones is
set at a Specific Absorption Rate (SAR) of 1.6 watts per kilogram (1.6 W/kg). The FCC
limit is consistent with the safety standards developed by the Institute of Electrical and
Electronic Engineering (IEEE) and the National Council on Radiation Protection and
Measurement. The exposure limit takes into consideration the body’s ability to remove
heat from the tissues that absorb energy from the wireless phone and is set well below
levels known to have effects. Manufacturers of wireless phones must report the RF
exposure level for each model of phone to the FCC. The FCC website
(http://www.fcc.gov/oet/rfsafety) gives directions for locating the FCC identification
number on your phone so you can find your phone’s RF exposure level in the online
listing.
8. What has the FDA done to measure the Radio Frequency energy coming from
wireless phones?
The Institute of Electrical and Electronic Engineers (IEEE) is developing a technical
standard for measuring the Radio Frequency (RF) energy exposure from wireless
phones and other wireless handsets with the participation and leadership of FDA
scientists and engineers. The standard, “Recommended Practice for Determining
the Spatial-Peak Specific Absorption Rate (SAR) in the Human Body Due to Wireless
Communications Devices: Experimental Techniques”, sets forth the first consistent test
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methodology for measuring the rate at which RF is deposited in the heads of wireless
phone users. The test method uses a tissue-simulating model of the human head.
Standardized SAR test methodology is expected to greatly improve the consistency
of measurements made at different laboratories on the same phone. SAR is the
measurement of the amount of energy absorbed in tissue, either by the whole body
or a small part of the body. It is measured in watts/kg (or milliwatts/g) of matter. This
measurement is used to determine whether a wireless phone complies with safety
guidelines.
9. What steps can I take to reduce my exposure to Radio Frequency energy from
my wireless phone?
If there is a risk from these products — and at this point we do not know that there
is — it is probably very small. But if you are concerned about avoiding even potential
risks, you can take a few simple steps to minimize your exposure to Radio Frequency
(RF) energy. Since time is a key factor in how much exposure a person receives,
reducing the amount of time spent using a wireless phone will reduce RF exposure.
If you must conduct extended conversations by wireless phone every day, you could
place more distance between your body and the source of the RF, since the exposure
level drops off dramatically with distance. For example, you could use a headset and
carry the wireless phone away from your body or use a wireless phone connected to a
remote antenna. Again, the scientific data does not demonstrate that wireless phones
are harmful. But if you are concerned about the RF exposure from these products, you
can use measures like those described above to reduce your RF exposure from wireless
phone use.
10. What about children using wireless phones?
The scientific evidence does not show a danger to users of wireless phones, including
children and teenagers. If you want to take steps to lower exposure to Radio Frequency
(RF) energy, the measures described above would apply to children and teenagers using
wireless phones. Reducing the time of wireless phone use and increasing the distance
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between the user and the RF source will reduce RF exposure.
Some groups sponsored by other national governments have advised that children be
discouraged from using wireless phones at all. For example, the government in the
United Kingdom distributed leaflets containing such a recommendation in December
2000. They noted that no evidence exists that using a wireless phone causes brain
tumors or other ill effects. Their recommendation to limit wireless phone use by children
was strictly precautionary; it was not based on scientific evidence that any health
hazard exists.
11. What about wireless phone interference with medical equipment?
Radio Frequency (RF) energy from wireless phones can interact with some electronic
devices. For this reason, the FDA helped develop a detailed test method to measure
Electro Magnetic Interference (EMI) of implanted cardiac pacemakers and defibrillators
from wireless telephones. This test method is now part of a standard sponsored by the
Association for the Advancement of Medical Instrumentation (AAMI). The final draft, a
joint effort by the FDA, medical device manufacturers, and many other groups, was
completed in late 2000. This standard will allow manufacturers to ensure that cardiac
pacemakers and defibrillators are safe from wireless phone EMI.
The FDA has tested hearing aids for interference from handheld wireless phones
and helped develop a voluntary standard sponsored by the Institute of Electrical and
Electronic Engineers (IEEE). This standard specifies test methods and performance
requirements for hearing aids and wireless phones so that no interference occurs when
a person uses a “compatible” phone and a “compatible” hearing aid at the same time.
This standard was approved by the IEEE in 2000.
The FDA continues to monitor the use of wireless phones for possible interactions with
other medical devices. Should harmful interference be found to occur, the FDA will
conduct testing to assess the interference and work to resolve the problem.
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12. Where can I find additional information?
For additional information, please refer to the following resources:
Federal Communications Commission (FCC) RF Safety Program
(http://www.fcc.gov/oet/rfsafety)
International Commission on Non-lonizing Radiation Protection
(http://www.icnirp.de)
World Health Organization (WHO) International EMF Project
(http://www.who.int/emf)
National Radiological Protection Board (UK)
(http://www.hpa.org.uk/radiation/)
Driving
Check the laws and regulations on the use of wireless phones in the areas where you
drive and always obey them. Also, if using your phone while driving, please observe the
following:
• Give full attention to driving -- driving safely is your first responsibility;
• Use hands-free operation, if available;
• Pull off the road and park before making or answering a call if driving conditions or
the law require it.
HAC statement
This phone has been tested and rated for use with hearing aids for some of the
wireless technologies that it uses.
However, there may be some newer wireless technologies used in this phone that have
not been tested yet for use with hearing aids.
It is important to try the different features of this phone thoroughly and in different
locations, using your hearing aid or cochlear implant, to determine if you hear any
interfering noise.
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Consult your service provider or the manufacturer of this phone for information on
hearing aid compatibility.
If you have questions about return or exchange policies, consult your service provider or
phone retailer.
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
While some wireless phones are used near some hearing devices (hearing aids and
cochlear implants), users may detect a buzzing, humming, or whining noise. Some
hearing devices are more immune than others to this interference noise, and phones
also vary in the amount of interference they generate.
The wireless telephone industry has developed a rating system for wireless phones, to
assist hearing device users to find phones that may be compatible with their hearing
devices. Not all phones have been rated. Phones that are rated have the rating on their
box or a label located on the box.
The ratings are not guarantees.
Results will vary depending on the user’s hearing device and hearing loss. If your
hearing device happens to be vulnerable to interference, you may not be able to use a
rated phone successfully.
Trying out the phone with your hearing device is the best way to evaluate it for your
personal needs.
M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. M4 is the better/
higher of the two ratings.
T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to generate
less interference to hearing devices than phones that are not labeled. T4 is the better/
higher of the two ratings.
Hearing devices may also be rated. Your hearing device manufacturer or hearing health
professional may help you find this rating. Higher ratings mean that the hearing device
is relatively immune to interference noise. The hearing aid and wireless phone rating
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values are then added together. A sum of 5 is considered acceptable for normal use.
A sum of 6 is considered for best use.
In the above example, if a hearing aid meets the M2 level rating and the wireless phone
meets the M3 level rating, the sum of the two values equal M5. This should provide the
hearing aid user with “normal usage” while using their hearing aid with the particular
wireless phone. “Normal usage” in this context is defined as a signal quality that’s
acceptable for normal operation.
The M mark is intended to be synonymous with the U mark. The T mark is intended to
be synonymous with the UT mark.
The M and T marks are recommended by the Alliance for Telecommunications
Industries Solutions (ATIS). The U and UT marks are referenced in Section 20.19 of the
FCC Rules.
The HAC rating and measurement procedure are described in the American National
Standards Institute (ANSI) C63.19 standard.
To enter that the Hearing Aid Compatibility rating for your phone is maintained,
secondary transmitters such as Bluetooth and WLAN components must be disabled
during a call.
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For information about hearing aids and digital wireless
phones
Wireless Phones and Hearing Aid Accessibility
http://www.accesswireless.org/
Gallaudet University, RERC
http://tap.gallaudet.edu/Voice/
FCC Hearing Aid Compatibility and Volume Control
http://www.fcc.gov/cgb/dro/hearing.html
The Hearing Aid Compatibility FCC Order
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-168A1.pdf
Hearing Loss Association of America [HLAA]
http://hearingloss.org/content/telephones-and-mobile-devices
Open Source Software Notice Information
To obtain the source code under GPL, LGPL, MPL, and other open source
licenses, that is contained in this product, please visit
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty disclaimers
and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM for a
charge covering the cost of performing such distribution (such as the cost of
media, shipping, and handling) upon email request to opensour[email protected].
This offer is valid for three (3) years from the date on which you purchased the
product.
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Laser safety statement
CDRH Compliance
THIS PRODUCT COMPLIES WITH APPLICABLE REQUIREMENT OF THE DHHS
PERFORMANCE STANDARD FOR LASER PRODUCT, 21 CFR SUBCHAPTER J.
Caution!
This product employs a Laser system. To ensure proper use of this product, please read
this owner's manual carefully and retain for future reference. Should the unit require
maintenance, contact an authorized service center.
Use of controls, adjustments, or the performance of procedures other than those
specified herein may result in hazardous radiation exposure.
To prevent direct exposure to laser beam, do not try to open the enclosure or make
direct contact with the laser.
Limited Warranty Statement
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION
THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF
IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY
TRIALS ARE NOT PERMITTED.
PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW.
Warranty Laws
The following laws govern warranties that arise in retail sales of consumer goods:
• The California Song-Beverly Consumer Warranty Act [CC §§1790 et seq],
• The California Uniform Commercial Code, Division Two [Com C §§2101 et seq], and
• The federal Magnuson-Moss Warranty Federal Trade Commission Improvement Act [15 USC
§§2301
et seq; 16 CFR Parts 701– 703]. A typical Magnuson-Moss Act warranty is a written
promise that the product is free of defects or a written promise to refund, repair, or replace
defective goods. [See 15 USC §2301(6).] Remedies include damages for failing to honor a written
warranty or service contract or for violating disclosure provisions. [See 15 USC §2310(d).] Except
for some labeling and disclosure requirements, the federal Act does not preempt state law. [See
15 USC §2311.]
1. WHAT THIS WARRANTY COVERS:
LG offers you a limited warranty that the enclosed subscriber unit and its enclosed accessories will
be free from defects in material and workmanship, according to the following terms and conditions:
(1) The limited warranty for the product extends for TWELVE (12) MONTHS beginning on the date of
purchase of the product with valid proof of purchase, or absent valid proof of purchase, FIFTEEN
(15) MONTHS from date of manufacture as determined by the unit’s manufacture date code.
(2) The limited warranty extends only to the original purchaser of the product and is not assignable
or transferable to any subsequent purchaser/end user.
(3) This warranty is good only to the original purchaser of the product during the warranty period as
long as it is in the U.S., including Alaska, Hawaii, U.S. Territories and Canada.
(4) The external housing and cosmetic parts shall be free of defects at the time of shipment and,
therefore, shall not be covered under these limited warranty terms.
(5) Upon request from LG, the consumer must provide information to reasonably prove the date of
purchase.
(6) The customer shall bear the cost of shipping the product to the Customer Service Department
of LG. LG shall bear the cost of shipping the product back to the consumer after the completion
of service under this limited warranty.
2. WHAT THIS WARRANTY DOES NOT COVER:
(1) Defects or damages resulting from use of the product in other than its normal and customary
manner.
(2) Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to
moisture or dampness, unauthorized modifi cations, unauthorized connections, unauthorized
repair, misuse, neglect, abuse, accident, alteration, improper installation, or other acts which are
not the fault of LG, including damage caused by shipping, blown fuses, spills of food or liquid.
(3) Breakage or damage to antennas unless caused directly by defects in material or workmanship.
(4) That the Customer Service Department at LG was not notifi ed by consumer of the alleged defect
or malfunction of the product during the applicable limited warranty period.
(5) Products which have had the serial number removed or made illegible.
(6) This limited warranty is in lieu of all other warranties, express or implied either in fact or by
operations of law, statutory or otherwise, including, but not limited to any implied warranty of
marketability or fi tness for a particular use.
(7) Damage resulting from use of non LG approved accessories.
(8) All plastic surfaces and all other externally exposed parts that are scratched or damaged due to
normal customer use.
(9) Products operated outside published maximum ratings.
(10) Products used or obtained in a rental program.
(11) Consumables (such as fuses).
3. WHAT LG WILL DO:
LG will, at its sole option, either repair, replace or refund the purchase price of any unit that is
covered under this limited warranty. LG may choose at its option to use functionally equivalent
re-conditioned, refurbished or new units or parts or any units. In addition, LG will not re-install
or back-up any data, applications or software that you have added to your phone. It is therefore
recommended that you back-up any such data or information prior to sending the unit to LG to
avoid the permanent loss of such information.
4. STATE LAW RIGHTS:
No other express warranty is applicable to this product. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY OR
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED TO THE DURATION
OF THE EXPRESS WARRANTY HEREIN. LG SHALL NOT BE LIABLE FOR THE LOSS OF THE
USE OF THE PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR
CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT
OR FOR ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MARKETABILITY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE APPLICABLE TO THIS PRODUCT.
Some states do not allow the exclusive limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts; so these limitations or exclusions may not apply to
you. This warranty gives you specifi c legal rights and you may also have other rights which vary from
state to state.
5. HOW TO GETWARRANTY SERVICE:
To obtain warranty service, please call or fax to the following telephone numbers from anywhere in
the continental United States:
Tel. 1-800-793-8896
Or visit http://us.lgservice.com. Correspondence may also be mailed to:
LG Electronics Service- Mobile Handsets, P.O. Box 240007, Huntsville, AL 35824
DO NOT RETURN YOUR PRODUCT TO THE ABOVE ADDRESS. Please call or write for the location
of the LG authorized service center nearest you and for the procedures for obtaining warranty claims.
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION,
AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND
LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS
ACTION.
Defi nitions. For the purposes of this section, references to “LG” mean LG Electronics MobileComm
U.S.A., Inc., its parents, subsidiaries and affi liates, and each of their offi cers, directors, employees, agents,
benefi ciaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim”
shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort,
statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of
or relating in any way to the sale, condition or performance of the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any claims between
us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifi cally, without limitation of the foregoing, any dispute between you and
LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written de-
mand for arbitration. The arbitration will be administered by the American Arbitration Association (AAA) and
will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at
the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this
section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand
for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You
must also send a copy of your written demand to LG at LG Electronics, USA, Inc.Attn: Legal Department-
Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a confl ict between the AAA Rules
and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is
governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of
competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide.
The arbitrator is bound by the terms of this provision.
Governing Law: The law of the state of your residence shall govern this Limited Warranty and any disputes
between us except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for
arbitration, LG will promptly pay all arbitration fi ling fees to the AAA unless you seek more than $25,000 in
damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise
provided for herein, LG will pay all AAA fi ling, administration and arbitrator fees for any arbitration initiated
in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay
your reasonable attorneys’ fees and expenses to the extent required by applicable law. If the arbitrator fi nds
either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper
purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment
of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for
all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except
as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if
LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing,
or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to
a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location
within the federal judicial district in which you reside unless we both agree to another location or we agree to
a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require
the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30
calendar days from the date of the fi rst consumer purchaser’s purchase of the product by either: (i) sending
an e-mail to optout@lge.com, with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973.
You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date
on which the product was purchased; (c) the product model name or model number; and (d) the IMEI or
MEID or Serial Number, as applicable (the IMEI or MEID or Serial Number can be found (i) on the product
box; (ii) on a label on the back of the product beneath the battery, if the battery is removable; or (iii) from
the settings menu via the following path: Settings > About phone > Status). You may only opt out of the
dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form
of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution
procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the
full benefi ts of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms
and conditions of the arbitration provision described above.
