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22
EN
LG ThinQ Application
Features
This feature is only available on models with the c
or d logo.
The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.
LG ThinQ Application Features
Communicate with the appliance from a smart
phone using the convenient smart features.
Smart Diagnosis
• If you experience a problem while using the
appliance, this smart diagnosis feature will help
you diagnose the problem.
NOTE
• The application is subject to change for
appliance improvement purposes without
notice to users.
• Functions may vary by model.
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a smart
phone.
• Follow instructions to download and install the
application.
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
Smart Diagnosis
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due to
external factors such as, but not limited to, Wi-
Fi unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
Follow the instructions for audible diagnosis
provided in the LG ThinQ application.
1
Open the fridge door.
2
Press the Eco Friendly button.
• If the door has been open for longer than 60
seconds, close the door and repeat steps
1 and 2.
3
Hold the phone on the upper right speaker
hole.
4
Press and hold the Freezer button for 3
seconds while holding your holding your
phone in front of the speaker.
5
After the data transfer is complete, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
SMART FUNCTIONS
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