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Appendix 99
• Other cases
- When roaming overseas
- When using the device in areas with weak signals or no
reception
- When charging the device with the charger/USB cable port that
is damaged or contaminated with foreign substance
• Some of the above cases may not apply depending on the features
and apps.
Device overheats while charging.
• The device and the charger may become hot while charging. During
wireless charging or fast charging, the device may become even
hotter. If the battery temperature rises above a certain level, the
device may stop charging.
- Disconnect the charger from the device and close any running
apps. Let the device cool down before charging the device or
running an app again.
- Stop charging if the charger/USB cable port at the lower part of
the device overheats, and visit the nearest LG Customer Service
Center.
How to solve overheating of the device
• Close any running apps or features, and let the device cool down.
• Always update the software to the latest version.
• Turn off Wi-Fi, Bluetooth, or GPS features while not using them.
• Close apps you don’t use.
• If you are using the device with maximum screen brightness,
decrease the brightness.
• If the device overheats for a prolonged period, stop using it for a
while. If the device continues to overheat, visit the LG Customer
Service Center.
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