Toshiba 32L310U20 - 32" Class - LED - 720p - HDTV

TV components

This section covers basic information for:

• TV front

• Jacks and buttons

• Remote control

TV front

You can find these items on the front of your TV.

Jacks and buttons

Your TV may have any of the following items:

Item	Description	Function
	Power/Function	Power—Press to turn on your TV when your TV is off (in standby mode). Press and hold to turn off your TV when your TV is on. Warning: When your TV is off, power still flows through it. To completely disconnect power, unplug the power cord. Function—Quickly press and release to open the Function menu. Short press one or more times to highlight the option you want. Press and hold (or wait for 10 seconds) to select the highlighted option. See Using the one-touch function button on page 24.
	Digital OPTICAL output jack	Connect a sound bar, digital speaker system, or home theater system to this jack to listen to TV audio through external speakers. See Digital audio on page 19.
	Headphone jack OR AUDIO OUT jack	On some TVs the headphone jack and audio out jack are combined into one jack. Connect headphones, a sound bar, analog speaker system, or a home theater system to this jack to listen to TV audio through external speakers. See Connecting headphones on page 18 or Analog audio on page 20.
	Antenna/Cable in jack	Connect an antenna or cable TV to this jack. See Coaxial (good) on page 13 or Connecting an antenna or cable TV (no box) on page 14.
	Analog video and audio (AV) jacks	Connect the video and audio for an AV device to these jacks. See AV (good) on page 13, 15, or 16.
	USB	Connect a USB flash drive to this jack to view compatible JPEG picture files. See Connecting a USB flash drive on page 18 and Viewing photos on a USB flash drive on page 33.
	HDMI	Connect an HDMI device to this jack. See HDMI (best) on page 12, 15, or 16, or Connecting a computer on page 17.
	HDMI/ARC	Connect an ARC-enabled home theater receiver to this jack. OR Connect an HDMI device to this jack. See HDMI (best) on page 12, 15, or 16, or Connecting a computer on page 17.

Cautions

• Check the jacks for position and type before making any connections.

• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.

• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation that came with your equipment.

• Always unplug the power cord when connecting external equipment.

Remote control

Connecting a cable or satellite box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and buttons on page 10.

You can connect a cable or satellite box using:

• HDMI (best)
• DVI (same as HDMI but requires an audio connection)
• AV (good)
• Coaxial (good)

HDMI (best)

1. Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the cable or satellite box.
4. Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5. Press INPUT to open the Input Selection list, select the HDMI jack you connected the cable or satellite box to, then press ENTER.

Note An HDMI cable carries both audio and video. You do not need to use any audio cables.

DVI (same as HDMI but requires an audio connection)

Note Your TV supports DVI video only. To add sound for a DVI connection, connect external speakers or a sound bar to the cable or satellite box.

1. Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2. Connect the incoming cable from the cable wall jack to the cable-in jack on the cable or satellite box.
3. Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter to the DVI jack on the cable or satellite box.
4. Connect the other end of the cable to one of the HDMI jacks on your TV.
5. Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
6. Press INPUT to open the Input Selection list, select the HDMI jack you connected the cable or satellite box to, then press ENTER.

AV (good)

1. Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3. Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the cable or satellite box. Important When you connect the audio using the AV jacks, the audio output is analog.
4. Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5. Press INPUT to open the Input Selection list, select AV, then press ENTER.

Coaxial (good)

1. Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2. Connect the coaxial cable to the cable wall jack and to the cable-in jack on the cable or satellite box.
3. Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the coaxial out jack on the cable or satellite box.
4. Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5. Press INPUT to open the Input Selection list, select ANT / CABLE, then press ENTER.
6. If you cannot tune to channels you know exist, scan for channels. See the Auto Channel Search option in Automatically scanning for channels on page 41.

Connecting an antenna or cable TV (no box)

1. Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2. Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the antenna or cable TV wall jack.
3. Plug your TV’s power cord into a power outlet, then turn on your TV.
4. Press INPUT to open the Input Selection list, select ANT / CABLE, then press ENTER.
5. If you cannot tune to channels you know exist, scan for channels. See the Auto Channel Search option in Automatically scanning for channels on page 41.

Notes

• Use a coaxial cable to eliminate interference and noise from radio waves.
• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a highly directional outdoor or set-top antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the problem may be caused by a poor or weak signal from the broadcaster or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture displayed on your TV is still displayed as SD, thus the picture quality will not be as clear or crisp as it would be if the content was originally recorded in HD.

Connecting a DVD or Blu-ray player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection type available. See Jacks and buttons on page 10.

You can connect a DVD or Blu-ray player using:

• HDMI (best)
• AV (good)

HDMI (best)

1. Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the DVD or Blu-ray player.
3. Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4. Press INPUT to open the Input Selection list, select the HDMI jack you connected the player to, then press ENTER.

Note An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note Cables are often color-coded to match color-coded jacks.

1. Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2. Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the DVD or Blu-ray player. Important When you connect the audio using the AV jacks, the audio output is analog.
3. Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4. If needed, set the player to the correct output mode. See the documentation that came with the player.
5. Press INPUT to open the Input Selection list, select AV, then press ENTER.

Connecting a game console

HDMI (best)

1. Make sure that your TV’s power cord is unplugged and the game console is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the game console.
3. Plug your TV’s power cord into a power outlet, then turn on your TV.
4. Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.
5. Press INPUT to open the Input Selection list, select the HDMI jack you connected the console to, then press ENTER.

Note An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)

Note Cables are often color-coded to match color-coded jacks.

1. Make sure that your TV’s power cord is unplugged and the game console is turned off.

2. Connect the console-specific AV cable to the AV jacks on your TV and to the AV jack(s) on the game console.

Important

• Some older game consoles come with a special AV cable. See the documentation that came with your game console or check the manufacturer’s website.

• When you connect the audio using the AV jacks, the audio output is analog.

3. Plug your TV’s power cord into a power outlet, then turn on your TV.

4. Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.

5. Press INPUT to open the Input Selection list, select AV, then press ENTER.

Connecting a computer

HDMI (best)

1. Make sure that your TV’s power cord is unplugged and the computer is turned off.
2. Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the computer.
3. Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
4. Press INPUT to open the Input Selection list, select the HDMI jack you connected the computer to, then press ENTER.
5. Adjust the display properties on the computer, if necessary.

DVI (same as HDMI but requires an audio connection)

Note Your TV supports DVI video only. To add sound for a DVI connection, connect external speakers or a sound bar to the computer.

1. Make sure that your TV’s power cord is unplugged and the computer is turned off.
2. Connect an HDMI-DVI adapter (not provided) to one end of an HDMI cable (not provided), then connect the adapter to the DVI jack on the computer.
3. Connect the other end of the cable to one of the HDMI jacks on the side of your TV.
4. Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
5. Press INPUT to open the Input Selection list, select the HDMI jack you connected the computer to, then press ENTER.
6. Adjust the display properties on the computer, if necessary.

Connecting a USB flash drive

• Plug a USB flash drive into the USB port on your TV.

Caution Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash drive.

Note For information about supported file types, see Supported photo file formats on page 33.

Connecting headphones

If the TV Speakers option on the Sound menu is set to Auto or Off, the TV speakers are muted when you connect headphones.

Warning Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still lets you hear the sound.

1. Make sure that your TV is turned on, then connect the headphones to the headphone jack on your TV.
2. In the screen that opens, press or to highlight Headphones / Audio Out Variable, then press ENTER.

Connecting external speakers or a sound bar

Digital audio

Depending on the model, your TV may have a digital optical or digital coaxial audio jack.

1. Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off.
2. Connect a digital optical audio cable (not provided) to the digital output jack on your TV and to the audio in jack on the digital speaker system or sound bar.
3. Plug your TV’s power cord into a power outlet, then turn on your TV.
4. Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with the digital speaker system or sound bar.
5. On your TV’s Sound menu, highlight Digital Audio Output, then press ENTER. Highlight Audio Format, then press ENTER. Press or to select PCM or Auto, then press ENTER. See the Digital Audio Output option in Adjusting sound settings on page 39.

Important If the Voice Guide is turned on, the TV Speakers option can only be set to Auto and the Audio Format option can only be set to PCM.

Analog audio

Note If the TV Speakers option on the Sound menu is set to Auto or Off, the TV speakers are muted when you connect an analog sound system or sound bar.

1. Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off.
2. Connect an audio cable (not provided) to the audio out jack on your TV and to the audio in jacks on the analog speaker system or sound bar.
3. Plug your TV’s power cord into a power outlet, then turn on your TV.
4. In the screen that opens, press or to highlight Audio Output Fixed, then press ENTER.
5. Turn on the analog speaker system or sound bar, then set it to the correct source. For more information, see the documentation that came with the analog speaker system or sound bar.

Connecting power

1. If your power cord is not permanently connected to your TV, connect it to the power connector on your TV.
2. Connect the power cord to a power outlet.

Cautions

• Your TV should only be operated from the power source indicated on the label.
• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.
• If the power cord is permanently attached to your TV, do not try to unplug it from your TV.

Using the remote control

Installing remote control batteries

1. While squeezing the release latch on the back of the remote control, lift the battery compartment cover off of the remote control.

2. Insert two AAA batteries into the battery compartment. Make sure that you match the + and – symbols on the batteries with the + and – symbols in the battery compartment.

3. Replace the battery compartment cover

Cautions

• Batteries should not be exposed to excessive heat, such as sunshine, heat registers, or fire.
• Battery chemicals can cause a rash. If the batteries leak, clean the battery compartment with a cloth. If chemicals touch your skin, wash immediately.
• Make sure that batteries are disposed of correctly. Do not burn or incinerate.

Notes

• Do not mix batteries of different types.
• Do not mix old and new batteries.
• Remove batteries when the charge is depleted.
• If the remote control is not going to be used for an extended period of time, remove the batteries.

Programming universal remote controls

You can operate your Toshiba TV with a new or existing universal remote control.

1. See the table in “Common universal remote control codes” on page 22 for common codes.

If you have problems programming your remote or need a different remote control code:

Contact the universal remote control maker.

Contact the cable or satellite company that provided the remote control you are trying to program.

2. Follow your universal remote control’s instructions to enter the TV code you found in Step 1.

Tips

• If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal remote control’s instructions for details.
• If your universal remote control has a "Learn” feature, you can manually program it using the Toshiba TV remote to “teach” the commands one at a time. See your universal remote control’s instructions for details.

Common universal remote control codes

The following is a list of the most common remote control codes.

Tips

• The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back.
• If your universal remote control isn’t listed in the table, refer to your universal remote control’s instructions and try codes for the brands Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match.

Turning on your TV for the first time

The first time you turn on your TV, the Initial Setup wizard opens. The wizard guides you through setting up basic settings including the menu language, time zone, Store or Home mode, TV signal source, and the channel list.

Note You must select a voice guide setting, a language, time zone, and Home or Store mode. You cannot exit the Initial Setup wizard until you make these selections.

1. Make sure that you have:

• Installed the remote control batteries. (See page 21.)

• Connected an antenna, cable TV, or satellite TV. (See page 12 through 14.)

• Connected the power cord. (See page 20.)

2. Press (power) to turn on your TV. The Initial Setup wizard opens.

3. Press or to select Yes (to turn on the Voice Guide) or No (to turn off the Voice Guide), then press ENTER.

4. Press or to highlight a language. Press or to highlight Time Zone, press or to select your time zone, then press ENTER.

5. Press or to highlight Home or Store mode, then press ENTER. For normal home use, you should select Home mode. If you select Store mode, every time you turn on your TV, it will be in Store mode. Store mode is not an energy savings mode.

6. Press or to highlight Antenna or Cable, then press ENTER.

7. If you are using an antenna or connecting a cable box directly to a wall jack, press ENTER again. Your TV starts scanning for channels available in your viewing area. OR

If you connected a cable box or a satellite box, press EXIT to close the wizard. You do not need to scan for channels.

After the wizard closes, the Auto Tuning (Antenna) menu opens with the first found channel highlighted.

8. Press EXIT to close the menu.

Using the one-touch function button

The (power/function) button on your TV lets you select options for adjusting common settings.

1. Turn on your TV, then quickly press and release the (power/function) button on the front of your TV. The Function menu opens.

2. Short press the button one or more times to highlight the option you want, then press and hold the button (or wait for 10 seconds) to select the highlighted option. Your can select:

• Exit—Closes the Function menu without selecting an option.

• Input Source—Opens the Input Selection list where you can select the video input you want to watch. See Selecting the video input source on page 26.

When the Input Selection list opens, the Function menu closes.

• Channel List—Opens the Channel List where you can select the channel you want to watch. Short press to move to the next channel in the list and switch to that channel. Press and hold the button to close the list and watch the channel you selected.

When the Channel List opens, the Function menu closes.

• Vol + —Opens a Volume box. Short press the button to increase the volume by one step. Press and hold the button to rapidly increase the volume through several steps.

• Vol– —Opens a Volume box. Short press the button to decrease the volume by one step. Press and hold the button to rapidly decrease the volume through several steps.

When the Volume box opens, the Function menu closes.

When you finish adjusting the volume, the Volume box closes after two seconds.

Setting up the ANT / CABLE IN jack

If you connect an antenna or cable TV without a box to the ANT / CABLE IN jack, you need to set up the jack so your TV correctly displays channels.

1. Press MENU, press or to highlight Installation, then press ENTER.

2. Highlight Channel Tuning, then press ENTER.

3. Highlight ANT/CABLE In, then press ENTER.

4. Highlight your TV input source, then press ENTER. Select:

• Antenna if you connected an antenna to the ANT / CABLE IN jack

• Cable if you connected cable TV without a box to the ANT / CABLE IN jack

5. Press EXIT to close the menu.

Understanding the basics

Turning your TV on or off

1. Make sure that the power cord is connected securely and correctly. For more information, see Connecting power on page 20.

2. Press (power) to turn on your TV. The power indicator turns off.

3. Press (power) again to turn off your TV. Your TV enters standby mode, and the power indicator turns red.

Warning When your TV is in standby mode, it is still receiving power. To completely disconnect power, unplug the power cord.

Note If your TV does not receive an input signal for 15 minutes, it automatically goes into standby mode.

Last Mode Memory

If power is interrupted while you are viewing TV, the Last Mode Memory feature automatically turns on your TV when the power is restored.

Selecting the video input source

1. Press INPUT. The Input Selection list opens.

2. Do one of the following:

• Press INPUT one or more times until the video input you want is selected.

• Press or to highlight the video input you want, then press ENTER.

• Press the number for the video input you want. You can select:

• 0 for a device connected to the ANT / CABLE IN jack

• 1 for an AV device connected to the VIDEO jack

• 2 for a device connected to the HDMI IN 1 (ARC) jack

• 3 for a device connected to the HDMI IN 2 jack

• 4 for a device connected to the USB jack

3. Press EXIT to close the menu.

Notes

• If a CEC-compatible device is connected to an HDMI jack, the HDMI® CEC icon appears in the list.

• If a connected CEC-compatible device has CEC-compatible devices connected to it, a separate device selection pop-up window appears. For example, the pop-up window for a CEC-compatible DVD player with a CEC-compatible audio receiver connected might appear as follows:

• If you press INPUT to select a CEC-compatible device from the pop-up window, the device may turn on.

On-screen menu overview

Notes

• Depending on the signal source selected, you may see different options on your screen.

• Menu items that are not selectable are grayed out.

Accessibility menu

Picture menu

Sound menu

Options menu

Installation menu

Timers menu

Get Help menu

Navigating the menus

Adjusting the volume

• Press VOL+ or VOL– to increase or decrease the volume.

• Press MUTE to mute the sound. Press MUTE again to turn the sound back on.

Note If you adjust a setting on the Sound menu while the mute is active, the mute feature is canceled.

Selecting a channel

• Press CH or CH to go to the next or previous channel on the memorized channel list.

• Press the number buttons to enter the channel number you want, then wait for the channel to change or press ENTER to immediately change the channel.

• To select a digital sub-channel, press the number buttons to select the main digital channel, press — (sub-channel), then press the number button for the sub-channel. Wait for the channel to change, or press ENTER to immediately change the channel. For example, to tune to channel 5-1, press 5, — (sub-channel), then 1.

Note Button presses must be within two seconds of each other.

• Press CH RTN (return) to go to the last viewed channel or input.

• Press FAV to open the Favorite channel setup screen, press or to highlight a channel, then press ENTER. For information about setting up the list of favorite channels, see Setting up the Favorites list on page 43.

Note If a list has more than one page, press or to scroll through the pages.

Viewing channel information

Press INFO. The following status information is displayed:

• Current video input (for example ANT/CABLE or AV)

• If ANT/CABLE is the current video input, either CABLE (for cable TV) or ANT (for over-the-air broadcasts)

• If ANT/CABLE is the current video input, channel number

• Digital signal strength indicator

• If the input mode is HDMI®, Dolby® Digital, or PCM

• Video resolution

• Aspect ratio of incoming video signal (4:3 or 16:9)

• TV program or movie rating

• GameTimer (if set)

Pressing INFO also displays the following status information for digital channels:

• Title

• Duration

• Detailed program description

Note If you pressed INFO, press INFO again to close the banner.

Maintaining

• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.

• Storage temperatures are 32° to 122°F (0° to 50°C).

• Working temperatures are 41° to 104°F (5° to 40°C).

• Do not place your TV in direct sunlight or near a heat source.

This section includes topics about:

• Cleaning the TV cabinet

• Cleaning the TV screen

Cleaning the TV cabinet

Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet.

Cleaning the TV screen

Clean the screen with a soft, lint-free cloth.

Troubleshooting

Use the following troubleshooting information to solve common problems.

Warning Do not try to repair your TV yourself. Contact authorized service personnel.

Viewing support information

You may need to view system information during troubleshooting.

1. Press MENU, press or to highlight Get Help, then press ENTER.

2. Highlight Support Information, then press ENTER. Your TV displays information about your system.

3. To close the screen and return to the Get Help menu, press ENTER. OR To close the menu, press EXIT.

Testing the TV speakers

You can test your TV’s speakers to make sure that they are working correctly.

1. Press MENU, press or to highlight Get Help, then press ENTER.

2. Highlight TV Speakers Test, then press ENTER.

3. Your TV tests the left speaker, then the right speaker. You hear a voice, and as each speaker is tested, its icon is highlighted. If one or both of the speakers fail the test, see Video and audio on page 56.

Restoring settings to the defaults

When you restore default settings, all the settings you have customized are reset.

1. Press MENU, press or to highlight Installation, then press ENTER.

Note If you have created a PIN, use the number buttons to enter it, then press ENTER.

2. Press or to highlight Reset TV, then press ENTER. A confirmation screen opens.

3. Highlight Yes, (to reset) or No (to not reset), then press ENTER.

If you select Yes, your TV turns off, then turns on again. Complete the Initial Setup wizard and set up the ANT / CABLE IN jack. For more information, see Turning on your TV for the first time on page 23 and Setting up the ANT / CABLE IN jack on page 25. OR

If you do not want to reset your TV to the factory defaults, highlight No, then press ENTER.

Turning off the automatic power-off feature

Your TV automatically turns off after 15 minutes when no video signal is detected.

You might want to change this setting to Off if:

• The incoming signal for an analog channel is too weak for your TV to detect.

• You connected an audio-only device (such as a CD player) to the AUDIO L and R jacks to listen to music through the TV speakers.

1. Press MENU, press or to highlight Options, then press ENTER.

2. Highlight Power Management, then press ENTER.

3. Highlight No Signal Power Down, then press ENTER.

4. Press or to select Off or On, then press ENTER.

5. Press EXIT to close the menu.

Video and audio

Remote control

General

Problem	Solution
No power.	• Make sure that the power cord is plugged into a working outlet. • Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on your TV. • Other devices (for example, a surround sound receiver, external speakers, fans, or hair dryers) may be interfering with your TV. Try turning off one device, at a time, then turning on your TV to determine which device is causing interference. After you have determined which device is causing interference, move it further from the TV to eliminate the interference.
“No video” error message is displayed.	• Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use. • If you are using a cable or satellite box, use the remote that came with that box to change channels.
After Auto Channel Search, there are no channels.	• Reception can vary by channel depending on the broadcast power level of a given station. Contact your cable or satellite TV provider. • Make sure that the antenna or cable/satellite TV is connected securely to your TV. • Try replacing the cable between the antenna/cable or cable/satellite box and your TV.
When I press INPUT, I cannot select my device (it is grayed out).	• Make sure that the video input source for the device is not hidden. See Labeling a video input source on page 53. • Make sure that the video input sources are not locked. See Locking video inputs on page 48.
One or more channels do not display	• Make sure that the channels are not blocked. See Locking channels on page 49. • Make sure that the channels are not hidden. The channel may have been deleted from the channel list. You can tune to the channel by pressing the number buttons or you can add the channel back to the channel list. See Hiding channels on page 43. • If you are using a cable or satellite box, use the remote that came with that box to change channels. • Press INPUT and make sure that you have selected the correct input for the device or service you are trying to use.
Password is lost.	• If you forget your PIN, open the screen where you enter your PIN, then press INFO four times within five seconds. The PIN is cleared and you can enter a new PIN. See Setting a new PIN on page 45.
Some settings cannot be accessed.	• If a setting is grayed, the setting is not available in the current video input mode (for example TV mode). Change to a different video input source. See Selecting the video input source on page 26.
TV cabinet creaks.	• When the TV is in use, the temperature rises naturally and may cause the cabinet to expand or contract which can cause a creaking noise. This is not a malfunction.
The /INPUT button does not work.	• Unplug the power cord, wait a few seconds, then plug the cord back in and turn on your TV.
TV keeps turning off.	• Make sure that the sleep timer is not turned on. See Setting the sleep timer on page 52.
A retail banner is displayed.	• You selected Store Mode when you ran the Initial Setup wizard. Go to the Installation menu, highlight Store / Home Mode, press or to select Home, then press ENTER.

CEC-compatible devices

Note If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again.

Related Products