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For Customer Services & Spare Parts please call 0345 208 8750
Opening times: Monday - Friday 8am – 8pm & Saturday 9am – 1pm
or visit us at www.productcare.co.uk
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Never use sharp metal tools as it may damage the appliance.
Never use an electrical heater, this may cause an electric shock.
Maintenance & Cleaning
Defrosting
Note: Care must be taken when performing the following procedure.
The appliance is frost free, so there shouldn’t be any requirement to defrost the
freezer. However, in the unlikely event the appliance does need defrosting please
follow the below steps:
• 2 hours before the defrosting process, set the thermostat knob at the “7”
position to make sure the food is at the lowest temperature before removing
the frozen foods. All food should be wrapped in several layers of newspaper
and stored in a cool place (e.g. fridge or larder).
• Place several layers of new paper or towels underneath and next to the freezer
door/compartment
• Switch off the appliance at the socket outlet and pull out the mains plug.
• Remove all drawers, baskets, etc. and leave the door or lid open. Containers of
warm water (not hot) may be placed carefully in the freezer to speed up the
defrosting process.
• Never use hairdryers, electrical heaters or other such electrical appliances for
defrosting.
• When the ice has melted, clean and dry the interior. Wipe up any spillages that
may have occurred.
• Switch the appliance on and replace any frozen food
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