User Manual GE® GWE23GENDS 23.1 Cu. Ft. Counter-Depth Fren

GE® GWE23GENDS 23.1 Cu. Ft. Counter-Depth French-Door Refrigerator - Use Manual - Use Guide PDF.
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Owner's manual - (English, French, Spanish)

Table of contents

USING THE REFRIGERATOR
CARE AND CLEANING
Troubleshooting Tips

USER MANUAL Refrigerator

USING THE REFRIGERATOR

Features

1.Space-saving ice maker* ,

Ice maker and bin are located on the door creating more usable storage space.

2. Showcase LED lighting

LED lighting is positioned throughout the interior to spotlight areas in the refrigerator. LEDs are located under the refrigerator door to light the freezer when opened.

3. Full-width temperature controlled drawer

Adjustable temperature control bin that can accommodate larger items.

4. Freezer Ice maker/Ice Bin*

An ice maker in both compartments give you more ice whenever you need it. Available on Non-Dispense models. also available as a kit for some models.

5. QuickSpace shelf*

Functions as a normal full-sized shelf when needed and easily slides back to store tall items below.

6. Spillproof shelves

Designed to capture your spills for easier clean up.

7. Removable door bin

Can be removed for those with a wall limiting the door opening.

8. Climate zone bin

Separate bins for produce storage.

9. Water filter

Filters water and ice.

10. Rotating Bin*

Can be rotated out for easy access.

11. Door in Door Latch*

Squeeze the latch on the underside of the handle to open the outer door.

Controls

NOTE: The refrigerator is shipped with protective film covering the temperature controls. If this film was not removed during installation, remove it now.

The temperature controls are preset in the factory at 37°F for the refrigerator compartment and 0°F for the freezer compartment. Allow 24 hours for the temperature to stabilize to the preset recommended settings.

Control Style D: The temperature controls can display both the SET temperature as well as the actual temperature in the refrigerator and freezer. The actual temperature may vary slightly from the SET temperature based on usage and operating environment (PWE23, GWE23, and GNE29 only).

Changing Temp. for Control Style D

Temperature Display is located on inside of left-hand refrigerator door. To change the temperature, press and release the REFRIGERATOR or FREEZER pad. The ACTUAL TEMP light will come on and the display will show the actual temperature. To change the temperature, tap either the REFRIGERATOR or FREEZER pad until the desired temperature is displayed.

To turn OFF cooling system, press and hold the REFRIGERATOR and FREEZER pads simultaneously for 3 seconds. When cooling system is OFF the display should read OF. To turn ON cooling system, press either REFRIGERATOR or FREEZER pad. The display will show the preset temperature settings of 37°F (3°C) for refrigerator and 0°F (-18°C) for freezer.

Turning the cooling system off stops the cooling to refrigerator, but it does not shut off the electrical power.

1. Door Alarm

Sounds to alert when the freezer or refrigerator doors have been left open.

2. Reset Filter

Hold for 3 seconds after replacing filter.

3. Lock Controls

Press and hold 3 seconds to lock out ice and water dispenser and all feature and temperature buttons.

4. Freezer temp control

Adjust freezer compartment temperature

5. Refrigerator temp control

Adjust refrigerator compartment temperature

6. Ice maker setting

Turn your ice maker on/off.

Additional Mode:

• Sabbath Mode

Press and hold Door Alarm and Ice Maker

simultaneously for 3 seconds to enter/exit Sabbath mode.

Dispenser

If no water is dispensed when the refrigerator is first installed, there may be air in the water line system. Press the dispenser paddle for at least five minutes to remove trapped air from the water line and to fill the water system. To flush out impurities in the water line, throw away the first six full glasses of water.

Water Filter Cartridge - RPWFE

Water Filter Cartridge

The water filter cartridge is located in the fresh food interior on the left side wall, near the top.

When to Replace the Filter Cartridge

Touch Screen Models: A filter status message will appear on the screen when the water filter needs to be replaced. The filter status will automatically update when the filter is replaced

Non-touch Screen Models: A filter indicator light will illuminate on the screen when the water filter needs to be replaced.

Removing the Filter Cartridge

DO NOT TWIST CARTRIDGE! Twisting may damage refrigerator or filter.

Installing the Filter Cartridge

1. Center the cartridge with cartridge holder with the word FRONT facing outward. Push the cartridge inward until it is fully seated. FRONT should be centered with the cartridge holder for proper installation. The RED indicators should not be visible

2. while continuing to ensure cartridge is fully seated in the holder. gently swing the filter inward until it is in position. If filter will not swing easily. check to ensure filter is properly aligned and fully seated within the cartridge holder.

3. For dispenser models — Run 2 gallons of water through the cold water dispenser (about 5 minutes) to remove air from the system. A newly installed filter cartridge will cause water to spurt from the dispenser.
Use a large pitcher or sports bottle to catch the water spray. NOTE: It is normal for water to appear discolored during the initial system flush. Water color will return to normal after the first few minutes of dispensing.

For icemaker-only models — Discard the first bin of ice to allow air to purge from the system. A newly installed filter cartridge will cause water to spurt into the icemaker body. which could lead to ice droplets around the icemaker area. NOTE: It is normal for these droplets and initial ice production to appear discolored during the initial system flush. Ice color will return to normal after the first bin of ice production.
DO NOT use the hot water dispenser or Autofill function until all air is removed from the system.

6. Reset Filter status message (non-touch screen models).

Filter Bypass Plug

To reduce the risk of property damage due to water leakage. you MUST use the filter bypass plug when a replacement filter cartridge is not available. Some models do not come equipped with the filter bypass plug. To obtain a free bypass plug. visit us on-line at geappliances.com/service. In Canada. visit geappliances.ca/service. The dispenser and icemaker will not operate without either the filter or the bypass plug installed. The bypass plug is installed in the same way as a filter cartridge.

Automatic Ice Maker

A newly installed refrigerator may take 12 to 24 hours to begin making ice.

Automatic Ice maker*

The ice maker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period. depending on freezer compartment temperature. room temperature. number of door openings and other use conditions.

The ice maker will fill with water when it cools to 15°F (-10°C). A newly installed refrigerator may take 12 to 24 hours to begin making ice cubes.

If the refrigerator is operated before the water line connection is made to the unit or if the water supply to an operating refrigerator is turned off. make sure that the ice maker is turned off. Once the water has been connected to the refrigerator. the ice maker may be turned on. See the table below for details.

You may hear a buzzing sound each time the ice maker fills with water.

Be sure nothing interferes with the sweep of the feeler arm.

When the bin fills to the level of the feeler arm. the ice maker will stop producing ice. It is normal for several cubes to be joined together.

If ice is not used frequently. old ice cubes will become cloudy. taste stale and shrink.

NOTE: In homes with lower-than-average water pressure. you may hear the ice maker cycle multiple times when making one batch of ice.

How to Turn the Ice Maker On/Off

Ice Bucket and Dispenser*

• Open the ice box door on inside of the left door.

• Pull up and out on the ice bucket in the left hand door to remove it from the compartment .

• To replace the ice bucket, set it on the guide brackets and push until the ice bucket seats properly.

• If bucket cannot be replaced. rotate the ice bucket fork 1/4 turn clockwise.

Ice Maker (Available on Non Dispense models, also available as IM Kit for some models)

CARE AND CLEANING

Care and Cleaning

Cleaning the Outside

IMPORTANT: The use of incorrect products may damage the outer finish of Fingerprint Resistant Stainless and Black Stainless models. Please follow these instructions and use only the appropriate items below to clean your appliance surfaces.

• Clean interior/exterior surfaces with warm water, mild soap or detergent, and a soft or microfiber cloth to avoid damage.

• Wipe the appliance surface dry with a soft clean cloth or microfiber towel to avoid streaking or water spotting.

DO USE

DO NOT USE

Soft, clean cloth or sponge Microfiber cloth

Abrasive cloths, paper towels, scrubbing sponges (with orwithout soap), scouring or steel wool pads

Mild detergent mixed with warm water

Abrasive powders, liquids, or sprays Oven cleaners

Window sprays, ammonia, or bleach Alkaline cleaners

Citrus or plant oil-based cleaners Stainless steel cleaners

Acidic or vinegar-based cleaners

STAINLESS STEEL - Outside surfaces, door handles, and trim

NOTE: DO NOT allow stainless steel cleaner to come in contact with any plastic parts such as trim pieces, handle hardware and liners. If unintentional contact of cleaners with plastic parts does occur, clean plastic part with a sponge and mild detergent mixed with warm water.

DO USE

DO NOT USE

Soft, clean cloth or sponge

Abrasive cloths, scrubbing sponges (with or without

soap), scouring or steel wool pads

Mild detergent mixed with warm water Approved stainless steel cleaners; Visit the GE Appliances parts store for approved stainless steel cleaners: GEApplianceparts website or call 877.959.8688

Cleaners with oxalic acid such as Bar Keepers Friend Soft Cleanser™ can be used to remove surface rust, tarnish and small blemishes on stainless steel surfaces only.

Abrasive powders or sprays

Window Sprays or Ammonia

Citrus or plant oil-based cleaners

Acidic or vinegar-based cleaners

Oven cleaners

Cleaners containing acetone (propanone)

Any cleanerwith WARNING about plastic contact

Cleaning the Inside

To help prevent odors, leave an open box of baking

soda in the refrigerator and freezer compartments.

Unplug the refrigerator before cleaning.

If this is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.

Use an appliance wax polish on the inside surface between the doors.

Use warm water and baking soda solution—about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and neutralizes odors. Rinse and wipe dry.

To clean the inside metal panel*, open the outer door using the Door in Door Latch. Clean the panel with a mild detergent and then wipe dry with a soft cloth. Do not use any stainless steel cleaner on the panel as it may damage the surrounding plastic.

Behind the Refrigerator

Be careful when moving the refrigerator away from the wall. All types of floor coverings can be damaged, particularly cushioned coverings and those with embossed surfaces.

Raise the leveling legs located at the bottom front of the refrigerator.

Pull the refrigerator straight out and return it to position by pushing it straight in. Moving the refrigerator in a side direction may result in damage to the floor covering or refrigerator.

Lower the leveling legs until they touch the floor.

Preparing for Vacation

For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.

If the temperature can drop below freezing, have a qualified service technician drain the water supply system to prevent serious property damage due to flooding.

1. Turn refrigerator off or unplug the refrigerator.

2. Empty ice bucket

3. Turn water supply off

If you cut the water supply off, turn off the ice maker.

Upon returning from vacation:

1. Replace the water filter.

2. Run 2 gallons (7.57 liters) of water through the cold water dispenser (about 5 minutes) to flush the system.

Preparing to Move

Secure all loose items such as shelves and drawers by taping them securely in place to prevent damage.

When using a hand truck to move the refrigerator, do not rest the front or back of the refrigerator against the hand truck. This could damage the refrigerator.

Handle only from the sides of the refrigerator.

Be sure the refrigerator stays in an upright position during moving.

Replacing the Lights

Troubleshooting Tips

Normal operating sounds.

■ The new high efficiency compressor may run faster and longer than your old refrigerator and you may hear a high-pitched hum or pulsating sound while it is operating.

■ Sometimes the refrigerator runs for an extended period, especially when the doors are opened frequently. This means that the Frost Guard™ feature is working to prevent freezer burn and improve food preservation.

■ You may hear a whooshing sound when the doors close. This is due to pressure equalizing within the refrigerator.

CLICKS, POPS, CRACKS and CHIRPS

■ You may hear cracking or popping sounds when the refrigerator is first plugged in. This happens as the refrigerator cools to the correct temperature.

■ Electronic dampers click open and closed to provide optimal cooling and energy savings.

■ The compressor may cause a clicking or chirping sound when attempting to restart (this could take up to 5 minutes).

■ The electronic control board may cause a clicking sound when relays activate to control refrigerator components.

■ Expansion and contraction of cooling coils during and after defrost can cause a cracking or popping sound.

■ On models with an icemaker, after an icemaking cycle, you may hear the ice cubes dropping into the ice bucket.

■ You may hear the fans spinning at high speeds. This happens when the refrigerator is first plugged in, when the doors are opened frequently or when a large amount of food is added to the refrigerator or freezer compartments. The fans are helping to maintain the correct temperatures.

■ If either door is open for over 3 minutes, you may hear the fans come on in order to cool the light bulbs.

■ The fans change speeds in order to provide optimal cooling and energy savings.

■ The flow of refrigerant through the freezer cooling coils may make a gurgling noise like boiling water.

■ Water dropping on the defrost heater can cause a sizzling, popping or buzzing sound during the defrost cycle.

■ A water dripping noise may occur during the defrost cycle as ice melts from the evaporator and flows into the drain pan.

■ Closing the door may cause a gurgling sound due to pressure equalization.

Before you call for service

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem	Possible Causes	What to Do
Water filter indicated as installed incorrectly or a leak is present on cap control panel.	Water filter installed backward or is leaking.	Checkfor leak. If no leak is present, remove filter/bypass plug**, rotate 180° and reinstall.
“Warning Triangle” is lit Replace Filter/Replace Water Filter is lit Over Due light is lit	Water filter leaking or needs replacing Water filter backwards	Replace water filter, check for leak Remove filter, rotate 180° and reinstall
Dispenser Off is lit	Control A, B & C Wrong filter installed	Replace filter with proper filter Remove filter, rotate 180° and reinstall
Not filtering	Filter bypass installed Controls B & C	Install correct waterfilter
Reset Filter is lit	Water filter leaking or needs replacing	Replace water filter, or install filter bypass ** Press and hold Reset Filter for 3 seconds to reset (Control D only)
Water filter indicator light is not lit	This is normal. This indicator will turn on to tell you that you need to replace the filter soon.	See About the Water Filter for more information.
Handle is loose/handle has a gap.	Handle needs adjusting	See Attach Refrigerator Handle and Attach the Freezer Handle sections for detailed instructions.
Refrigerator beeping	This is door alarm	-Turn off or disable with door closed -If door open and alarm is sounding, you can only snooze the alarm
Not cooling	The cooling system is off	See About Controls.
Water has poor taste/odor*	Water dispenser has not been used for a long time	Dispense water, until all water in system is replenished.
Water in glass is warm*	Normal when refrigerator is first installed	Wait 24 hours for the refrigerator to completely cool down.
	Water dispenser has not been used for a long time	Dispense water, until all water in system is replenished
	Water system has drained	Allow several hours for replenished supply to chill
Water dispenser does not work*	Water supply line turned off or not connected	See Installing the Water Line
	Water filter clogged or filter/bypass plug not installed	Replace filter cartridge or remove filter and install bypass plug**
	Air may be trapped in the water system	Press the dispenser arm for at least 5 minutes.
	Water in reservoir is frozen because the controls are set too cold	Set the refrigerator control to a warmer setting and wait 24 hours. If the water does not dispense after 24 hours, call for service

Water spurting from dispenser*	Newly installed filter cartridge	Run water from the dispenser for 5 minutes (about 2 gallons)
No water or ice cube production*	Supply line or shutoff valve is clogged	Call a plumber
	Water filter is clogged	Replace filter cartridge or remove filter and install bypass plug**
	Filter cartridge not properly installed	Remove and reinstall filter cartridge, being certain that it locks in place.
	Ice maker is turned off	Check that the ice maker is turned on. See About the Automatic Ice Maker.
Water is leaking from dispenser*	Air may be present in the water line system, causing water to drip after being dispensed	Dispense water for at least 5 minutes to remove air from system
AUTO FILL under fill/no fill*	Not all containers work with AUTOFILL	Try different container
	Error message	See page 14
	Error message	Clean sensor. See page 14.
AUTO FILL overfills*	Not all containers work with AUTO FILL	Try different container
Freezer cooling, refrigerator not cooling	Normal, when refrigerator first plugged in or after extended power outage	Wait 24 hours for temperature in both compartments to reach selected temperatures.
Ice dispenser opens after closing freezer drawer *	Normal	The ice dispenser door may open after closing freezer door to allow access
Low brewing flow rate	There may have been a dent at the bottom of K-Cup causing the pin to pierce the filter allowing coffee grounds clogging the bottom pin	Avoid using damaged/dented K-cups, and clean the lower needle before next brew
Low brewing flow rate / water drips from inner door	Top needle of the brewer clogged	Unclog the top needle holes using a paper clip and rinse brewer. Rinse brewer after every use.
Brewer is not detected or hot water leaking from top of the brewer	Incorrect assembly of brewer in the bracket	Make sure the Keurig Logo is in the front. Push brewer all the way in the brackets
Coffee dispensed with splash or bubble bursting	Blocked vent hole in the brewer	Make sure the vent hole at the bottom of the brewer is clear from food or any other contamination

Beverage quality not as expected	You may be using non-standard or out dated K-Cups	Recommend using official Keurig K-cups that are not past expiration and have not been damaged
Liquid drips from the brewer after brewer cycle is completed and the brewer is removed from the bracket	It is possible for liquids to be retained by the brewer and drip when it is removed	Use a cloth or container to capture the drips when brewer is removed
Delay when using Keurig K-cup Pod dispenser	To ensure a quality beverage is delivered, a short delay is required to ensure the refrigerator is operating correctly	Ensuring consistent, quality operation requires the refrigerator to delay dispense for a short period of time
After brewing, my powdered beverage is not fully cleared from the used pod	Depending on size selected, the powder may not dissolve fully. Some powdered beverages develop into ‘clumps’ when left sitting for some time	Shake the powdered pods before brewing to break up these clumps and allow better clearing. For powdered beverage with no filter, use the Cocoa cycle selection
Brewer lid is difficult to close	K-cup is not fully seated	Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup bfore closing the brewer lid
Brewer leaks during the brew cycle	Trouble in closing brewer lid or damaged K-cup	Press K-cup all the way down into the brewer prior to closing the lid. Lower needle must puncture K-cup before closing the brewer lid. Recommend using official Keurig K-cups that have not been damaged and have a good seal between the top cover and plastic bottom
My refrigerator door squeaks	Diminished lubricant because of accidental cleaning of the lubricant on the hinge	It is best to order GEA lubricant service part number WR97X166 and apply on the hinge at specified location. It is possible to spray some non-toxic lubricant such as silicone based nonstick cooking spray, petroleum jelly or NSF approved food grade lubricants. IMPORTANT: Do not use WD-40 as it will remove any remaining grease in or around the hinge
	Improper leveling	Make sure the unit is leveled
	If doors were removed and reassembled during installation process, waterline and/harness under Top Hinge cover may get out of position and rub against door while door swivels.	Remove the Top Hinge cover and make sure the waterline and harness that passes through the hinge pin has been properly seated and does not touch the any of the door parts during rotation. Applying some food grade lubricant around door thimble area will also help.

Truth or Myth

Truth or Myth?	Answer	Explanation
The refrigerator water filter may require replacement prior to six months	TRUE	The water filter indicator will indicate the need to replace the water filter every six months or 170 gallons of water dispensed (select models only). Water quality varies from city to city. If water flow from the dispenser slows, or ice production decreases, the water filter should be replaced, even though the filter indicator may not indicate the need for replacement.
The automatic ice maker in my refrigerator will produce ice when the refrigerator is plugged into a power receptacle.	MYTH	The refrigerator must be connected to water, and the ice maker must be turned on. Make sure the ice maker is turned on, only after the water line is connected and water is turned on. The ice maker can be turned onloff from the controls and ensure the ice maker is on, as indicated on the refrigerator control panel. See About the Automatic Ice Maker.
After the refrigerator has been plugged in and connected to water, 1 will immediately have unlimited chilled water available from the water dispenser.	MYTH	The water dispenser tank located inside the refrigerator stores water for dispensing. The water in this tank requires 24 hours to chill after installation. High usage conditions will not allow time for the water to chill.
After water dispenses, a few drops of water are normal.	TRUE	A few drops of water may fall from the dispenser, after the dispenser paddle has been released. To minimize the drops, remove the glass slowly from the dispenser.
1 will never see frost inside the freezer compartment.	MYTH	Frost inside the freezer typically indicates that the door is not properly sealed, or has been left open. If frost is found, clear the frost using a plastic spatula and towel, then check to ensure that no food packages or containers are preventing the freezer door from closing. Check the refrigerator control panel to ensure the door alarm is on.
When the refrigerator is installed, or after replacing the water filter, 1 must dispense water for five minutes.	TRUE	A newly installed refrigerator or water filter contains air in the water lines. Press the dispenser paddle and dispense cold water for at least 5 minutes to remove air from the water line, and flush the filter. For Non Dispense models, throw away the first bin of ice production after filter replacement.
To fill the ice bucket to the maximum capacity, 1 should dispense 12 and 18 hours after installation.	TRUE	Dispensing 3-4 cubes 12 hours and 18 hours after installation, allows ice to disperse within the ice bucket, which in turns calls on the ice maker to produce additional ice. Normal ice production = 100 cubes in 24 hours.
I can use the water filter bypass plug to determine if the filter requires replacement.	TRUE	Decrease in flow from the water dispenser, or decreased ice production, may indicate the need to replace the water filter. Install the water filter bypass plug (provided with the refrigerator on some models*), and check flow from the dispenser. Ifwater flow returns to normal with the bypass plug in place, replace the water filter.
The top of the refrigerator doors will always be aligned.	MYTH	Several things can affect the refrigerator door alignment, including the floor the refrigerator is installed on and loading of doors. If the top ofthe refrigerator doors are not aligned, use a 1/4” alien wrench to adjust the right/left hand door. The adjustment screw is located on the bottom right or left hand side of the door; open the freezer door to access the screw.
Refrigerator door handles can be easily tightened.	TRUE	Ifdoor handles are loose or have a gap, the handle can be adjusted using a 1/8” alien wrench, on set screws located on the ends of the handles.
There may be odor and taste problems with your ice.	TRUE	After starting the ice maker, or replacing the water filter, throw away the first bin of ice production to avoid odor and taste problems.
I can make fine adjustments to the refrigerator doors to align them.	TRUE	If the refrigerator doors are not aligned, use a 1/4” Allen wrench to adjust the right hand door. The adjustment screw is located on the bottom of the right/left hand door. Open the freezer door to access.

Door removal is always required for installation.	MYTH	Check chart on reverse side ofthis instruction. Doors should only be removed when necessary to prevent damage from passage way or access to final location.
Refrigerator doors that won’t close after installation can be adjusted to close properly.	TRUE on some models	On some models doors have to be removed at 90° and installed at 90° to cabinet as described in procedure for Reinstalling the Refrigerator Doors in order for door to close properly.
There is an adjustment to rear wheels.	MYTH	Front leveling legs are adjustable and should be used to balance the refrigerator. Leveling legs are used to make initial refrigerator door adjustment.
Check for leaks after all water connections are made.	TRUE	While purging the air from the water system, check all water line connections for leaks. Check the connection to the household water supply at back of refrigerator, and door water line connect.
Any packaging residue can be cleaned off the refrigerator using any cleaner.	MYTH	Do not use wax, polish, bleach, or other products containing chlorine on Stainless Steel panels, door handles and trim. Check this instruction under “Cleaning the Outside” for full details.

See other models: GDP645SYNFS DFSF9VKBABB JGS760FPDS GFSS6KEXASS JGSS86SPSS

User Manual GE® GWE23GENDS 23.1 Cu. Ft. Counter-Depth French-Door Refrigerator