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The Problem Solver
Component Cooktop System
29
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
COMPONENTS • Difficulty may be in the main distribution panel of your house caused
ARE NOT by a blown circuit fuse, a tripped circuit breaker, the main fuse or the
FUNCTIONING main circuit breaker, depending on the nature of the power supply.
PROPERLY If a circuit breaker is involved, reset it. If the control box uses fuses,
the circuit fuse (a cartridge-type) should be changed, BUT ONLY
BY SOMEONE FAMILIAR WITH ELECTRICAL CIRCUITS.
If, after performing one of these procedures, the fuse blows or circuit
breaker trips again, call for service.
NOTE: Apartment tenants or condominium owners should request
their building management perform this check before calling for
service.
•Controls are not properly set or wrong control is set for the component
or surface unit you are using.
•Grill element is not plugged in properly.
•Consider the possibility of interruption in gas or electric service from
the utility source.
HALOGEN/RADIANT •You must use pans which are absolutely flat. If light can be seen
SURFACE UNITS between the pan bottom and a straight edge, the halogen/radiant
WILL NOT MAINTAIN surface units will not transfer heat properly.
A ROLLING BOIL OR
•Pan bottoms should closely match the diameter of the surface unit
FRYING RATE IS NOT
selected.
FAST ENOUGH
HALOGEN/RADIANT •The halogen/radiant cooktop may seem hotter than you are used to.
COOKTOP FEELS HOT This is normal.
•Make sure flat-bottomed pans are used.
•Using the vent will help keep the halogen/radiant cooktop cooler.
FOODS COOK •Improper cookware being used. Pan bottoms should be flat, fairly
SLOWLY ON heavy weight and the same diameter as the surface unit selected.
HALOGEN/RADIANT
COOKTOP
TINY SCRATCHES •Incorrect cleaning methods have been used, cookware with rough
(may appear as cracks) bottoms have been used or coarse particles (salt or sand) were
OR ABRASIONS ON between the cookware and the surface of cooktop. Use recommended
HALOGEN/RADIANT cleaning procedures, be sure cookware bottoms and cookware are
COOKTOP GLASS clean before use and use cookware with smooth bottoms. Tiny
SURFACE scratches are not removable but will become less visible in time as a
result of cleaning.
METAL MARKINGS •Do not slide aluminum cookware across the surface. Use the
(may appear as scratches recommended cleaning procedure to remove marks.
on halogen/radiant
•Incorrect cleaning materials have been used, encrusted boilovers or
cooktop glass surface)
grease spatters remain on the surface. Use a razor scraper and the
recommended cleaning procedure.
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