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English - 18
troubleshooting and information
code
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
Problem Cause Action
General
The buttons
cannot be pressed
properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign
matter and try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from
the exterior.
Child lock is activated. Deactivate Child lock.
The time is not
displayed.
The Eco (power-saving)
function is set.
Turn off the Eco function.
The oven does not
work.
Power is not supplied. Make sure power is
supplied.
The door is open. Close the door and try
again.
The door open safety
mechanisms are covered
in foreign matter.
Remove the foreign
matter and try again.
The oven stops
while in operation.
The user has opened the
door to turn food over.
After turning over the
food, press the Start
button again to start
operation.
Problem Cause Action
The power
turns off during
operation.
The oven has been
cooking for an extended
period of time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is not
working.
Listen for the sound of
the cooling fan.
Trying to operate the
oven without food
inside.
Put food in the oven.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front and
rear of the oven for
ventilation.
Keep the gaps specied
in the product installation
guide.
Several power plugs are
being used in the same
socket.
Designate only one
socket to be used for the
oven.
There is a popping
sound during
operation, and
the oven doesn't
work.
Cooking sealed food or
using a container with a
lid may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
The oven exterior
is too hot during
operation.
There is not sufcient
ventilation space for the
oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specied in
the product installation
guide.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
ME73A_XEU_DE68-03794Q-00_EN.indd 18 5/25/2016 11:18:40 AM
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