VE248Q/VE228Q
LCD Monitor
User Guide
ii
E6235
First Edition
April 2011
Copyright © 2011 ASUSTeK COMPUTER INC. All Rights Reserved.
No part of this manual, including the products and software described in it, may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language in any form or by any
means, except documentation kept by the purchaser for backup purposes, without the express written
permission of ASUSTeK COMPUTER INC. (“ASUS”).
Product warranty or service will not be extended if: (1) the product is repaired, modied or altered, unless
such repair, modication of alteration is authorized in writing byASUS; or (2) the serial number of the
product is defaced or missing.
ASUS PROVIDES THIS MANUAL “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL ASUS, ITS
DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF PROFITS,
LOSS OF BUSINESS, LOSS OF USE OR DATA, INTERRUPTION OF BUSINESS AND THE LIKE),
EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM
ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT.
SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR
INFORMATIONAL USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE,
AND SHOULD NOT BE CONSTRUED AS A COMMITMENT BY ASUS. ASUS ASSUMES NO
RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN
THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
Products and corporate names appearing in this manual may or may not be registered trademarks or
copyrights of their respective companies, and are used only for identication or explanation nd to the
owners’ benet, without intent to infringe.
iii
Contents
1.3.1 Front view ....................................................................... 1-2
1.3.2 Back view ........................................................................ 1-3
3.1.1 How to recongure .......................................................... 3-1
3.1.2 OSD function introduction ............................................... 3-1
iv
Notices
Federal Communications Commission Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with manufacturer’s
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
The use of shielded cables for connection of the monitor to the graphics card is
required to assure compliance with FCC regulations. Changes or modications
to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate this equipment.
As an Energy Star
®
Partner, our company has determined that this
product meets the Energy Star
®
guidelines for energy efciency.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the
Canadian Department of Communications.
This class B digital apparatus complies with Canadian ICES-003.
This Class B digital apparatus meets all requirements of the Canadian Interference
- Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Réglement
sur le matériel brouiller du Canada.
v
Safety information
• Beforesettingupthemonitor,carefullyreadallthedocumentationthatcame
withthepackage.
• Topreventreorshockhazard,neverexposethemonitortorainormoisture.
• Nevertrytoopenthemonitorcabinet.Thedangeroushighvoltagesinsidethe
monitormayresultinseriousphysicalinjury.
• Ifthepowersupplyisbroken,donottrytoxitbyyourself.Contactaqualied
servicetechnicianoryourretailer.
• Beforeusingtheproduct,makesureallcablesarecorrectlyconnectedandthe
powercablesarenotdamaged.Ifyoudetectanydamage,contactyourdealer
immediately.
• Slotsandopeningsonthebackortopofthecabinetareprovidedfor
ventilation.Donotblocktheseslots.Neverplacethisproductnearorovera
radiatororheatsourceunlessproperventilationisprovided.
• Themonitorshouldbeoperatedonlyfromthetypeofpowersourceindicated
onthelabel.Ifyouarenotsureofthetypeofpowersupplytoyourhome,
consultyourdealerorlocalpowercompany.
• Uset
heappropriatepowerplugwhichcomplieswithyourlocalpowerstandard.
• Donotoverloadpowerstripsandextentioncords.Overloadingcanresultinre
orelectricshock.
• Avoiddust,humidity,andtemperatureextremes.Donotplacethemonitorin
anyareawhereitmaybecomewet.Placethemonitoronastablesurface.
• Unplugtheunitduringalightningstormorifitwillnotbeusedforalongperiod
oftime.Thiswillprotectthemonitorfromdamageduetopowersurges.
• Neverpushobjectsorspillliquidofanykindintotheslotsonthemonitor
cabinet.
• Toensuresatisfactoryoperation,usethemonitoronlywithULlisted
computerswhichhaveappropriateconguredreceptaclesmarkedbetween
100-240VAC.
• Ifyouencountertechnicalproblemswiththemonitor,contactaqualied
servicetechnicianoryourretailer.
Thissymbolofthecrossedoutwheeledbinindicatesthattheproduct(electrical,
electronicequipment,andmercury-containingbuttoncellbattery)shouldnot
beplacedinmunicipalwaste.Pleasechecklocalregulationsfordisposalof
electronicproducts.
AEEE yönetmeliğine uygundur
vi
Care & Cleaning
• Before you lift or reposition your monitor, it is better to disconnect the cables
and power cord. Follow the correct lifting techniques when positioning the
monitor. When lifting or carrying the monitor, grasp the edges of the monitor.
Do not lift the display by the stand or the cord.
• Cleaning. Turn your monitor off and unplug the power cord. Clean the monitor
surface with a lint-free, non-abrasive cloth. Stubborn stains may be removed
with a cloth dampened with mild cleaner.
• Avoid using a cleaner containing alcohol or acetone. Use a cleaner intended
for use with the monitor. Never spray cleaner directly on the screen, as it may
drip inside the monitor and cause an electric shock.
• The screen may icker during the initial use due to the nature of the uorescent
light. Turn off the Power Switch and turn it on again to make sure that the
icker disappears.
• You may nd slightly uneven brightness on the screen depending on the
desktop pattern you use.
• When the same image is displayed for hours, an afterimage of the previous
screen may remain after switching the image. The screen will recover slowly or
you can turn off the Power Switch for hours.
• When the screen becomes black or ashes, or cannot work anymore, contact
your dealer or service center to x it. Do not repair the screen by yourself!
WARNING: Information to prevent injury to yourself when trying to
complete a task.
CAUTION: Information to prevent damage to the components when trying
to complete a task.
IMPORTANT: Information that you MUST follow to complete a task.
NOTE: Tips and additional information to aid in completing a task.
vii
Refer to the following sources for additional information and for product and
software updates.
The ASUS websites worldwide provide updated information on ASUS
hardware and software products. Refer to http://www.asus.com
Your product package may include optional documentation that may have
been added by your dealer. These documents are not part of the standard
package.
Takeback Services
ASUS recycling and takeback programs come from our commitment to the highest
standards for protecting our environment. We believe in providing solutions for
our customers to be able to responsibly recycle our products, batteries and other
components as well as the packaging materials.
Please go to http://csr.asus.com/english/Takeback.htm for detail recycling
information in different region.
viii
1-1ASUS VE248Q/VE228Q Series LCD Monitor
1.1 Welcome!
Thank you for purchasing the ASUS
®
LCD monitor!
The latest widescreen LCD monitor from ASUS provides a crisper, broader, and
brighter display, plus a host of features that enhance your viewing experience.
With these features, you can enjoy the convenience and delightful visual
experience that the monitor brings to you!
1.2 Package contents
Check your package for the following items:
LCD monitor
Monitor base and screws
Quick start guide
Warranty card
Power cord
VGA cable
HDMI-DVI cable
Audio cable
If any of the above items is damaged or missing, contact your retailer
immediately.
1-2 Chapter 1: Product introduction
1.3 Monitor introduction
1 2 643 5
1. button:
• Selects a desired preset mode.
• Exits the OSD menu or goes back to the previous menu when the OSD
menu is active.
• Automatically adjusts the image to its optimized position, clock, and phase
by pressing this button for 2-4 seconds (for VGA mode only).
2.
• Decreases values or moves your selection left/down.
• Volumn hotkey
3. MENU button:
• Turns on the OSD menu. Enacts the selected OSD menu item.
4.
• Increases values or moves your selection right/up.
• Brightness hotkey
5. button:
Press (Input Select button) to display HDMI signals after you connect
HDMI cable with the monitor.
1-3ASUS VE248Q/VE228Q Series LCD Monitor
• Selects an available input source.
6. Power button/power indicator
• Turns the monitor on/off.
• The color definition of the power indicator is as the below table.
Blue ON
Amber Standby mode
OFF OFF
VE248Q
VE228Q
6 7
6 7
1.
2. This port connects the power cord.
3. This port connects PC audio source by the bundled audio
cable.
4. This port is only available when an HDMI cable or
DisplayPort cable are connected.
5. This port is for connection for a DisplayPort compatible device.
6. This port is for connection with an HDMI compatible device.
7. This 15-pin port is for PC VGA connection.
1-4 Chapter 1: Product introduction
2-1ASUS VE248Q/VE228Q Series LCD Monitor
2.1 Assembling the monitor arm/base
To assemble the monitor base:
1. Have the front of the monitor face down on a table.
2. Assemble the base and the arm by aligning the arrow marks on the base and
the arm.
3. Fix the base to the arm by fastening the bundled screw.
We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
1
Re le ase Loc k
2
2.2 Adjusting the monitor
• For optimal viewing, we recommend that you look at the full face of the
monitor, then adjust the monitor to the angle that is most comfortable for you.
Hold the stand to prevent the monitor from falling when you change its angle.
The recommended adjusting angle is
+20˚ to -5˚
.
-5
。
to +20
。
It is normal that the monitor slightly shakes while you adjust the viewing angle.
2-2 Chapter 2: Setup
2.3 Detaching the arm/base (for VESA
wall mount)
The detachable arm/base of this monitor is specially designed for VESA wall
mount.
To detach the arm/base:
1. Have the front of the monitor face down on a table.
2. Remove the rubbers in the four screw holes. (Figure 1)
3. Use a screwdriver to remove the two screws on the arm (Figure 2), then slide
out the arm/base to detach it from the monitor (Figure 2).
1
Rel ease Lo ck
Figure 1
Figure 2
We recommend that you cover the table surface with soft cloth to prevent
damage to the monitor.
2
1
Rele ase Loc k
2-3ASUS VE248Q/VE228Q Series LCD Monitor
2.4 Connecting the cables
1. Connect the cables as the following instructions:
VE248Q
VE228Q
VGAHDMI
Earphone jack
Audio-in Display port
connect one end of the audio cable to the
monitor’s Audio-in port, the other end to the computer’s audio-out port.
: connect one end of the power cord securely to
the monitor’s AC input, the other end to a power outlet.
:
a. Plug one end of the VGA/HDMI/Displayport cable to the monitor’s VGA/
HDMI/Displayport port.
b. Connect the other end of the VGA/HDMI/Displayport cable to your
computer's VGA/HDMI/Displayport port.
c. Tighten the two screws to secure the VGA connector.
: connect the end with plug type to the monitor’s earphone jack.
When these cables are connected, you can choose the desired signal from the
Input Select item in the OSD menu.
2. Gather all the cables with the cable management slot.
cable management slot
2-4 Chapter 2: Setup
Press the power button . See page 1-2 for the location of the power button. The
power indicator lights up in blue to show that the monitor is ON.
3-5ASUS VE248Q/VE228Q Series LCD Monitor
3.1 OSD(On-ScreenDisplay)menu
3.1.1 Howtoreconfigure
1. Press the MENU button to activate
the OSD menu.
2. Press , and to
navigate through the functions.
Highlight the desired function and
press the MENU button to activate
it. If the function selected has a sub-menu, press
and again
to navigate through the sub-menu functions. Highlight the desired sub-menu
function and press the MENU button to activate it.
3. Press , and to change the settings of the selected function.
4. To exit and save the OSD menu, press the button repeatedly until the
OSD menu disappears. To adjust other functions, repeat steps 1-3.
3.1.2 OSDfunctionintroduction
1. Splendid
This function contains six sub-
functions you can select for your
preference. Each mode has the
Reset selection allowing you to
maintain your setting or return to
the preset mode.
•
SceneryMode: best choice for scenery photo display with SPLENDID™
Video Enhancement.
•
StandardMode: best choice for document editing with SPLENDID™
Video Enhancement.
•
TheaterMode: best choice for movies with SPLENDID™ Video
Enhancement.
•
GameMode: best choice for games playing with SPLENDID™ Video
Enhancement.
•
NightViewMode: best choice for dark-scene games or movies with
SPLENDID™ Video Enhancement.
• sRGB: best choice for viewing photos and graphics from PCs.
In the Standard Mode, the ASCR, Saturation and Sharpness functions are
not user-configurable.
3-6 Chapter 3: General instructions
2. Color
You can adjust Brightness, Contrast,
Saturation, Color Temp., and Skin
Tone from this menu.
• Brightness: the adjusting
range is from 0 to 100.
is a hotkey to activate this
function.
• Contrast: the adjusting range is from 0 to 100.
• Saturation: the adjusting range is from 0 to 100.
•
ColorTemp.: contains four modes including Cool, Normal, Warm, and
User Mode.
•
SkinTone: contains three color modes including Reddish, Natural, and
Yellowish.
•
SmartView: provides better display quality under big viewing angle.
In the User mode, colors of R (Red), G (Green), and B (Blue) are user-
configurable; the adjusting range is from 0-100.
3. Image
You can adjust Sharpness, Trace
Free, Aspect Control, ASCR,
Position (VGA only), and Focus
(VGA only) from this menu.
• Sharpness: the adjusting
range is from 0 to 100.
•
TraceFree: adjusts the
response time of the monitor.
•
AspectControl: adjusts the aspect ratio to full, 4:3, 1:1 or OverScan.
4:3 is only available when input source is in 4:3 format. OverScan is only
available for the HDMI input source.
• ASCR: turns on/off the ASCR (ASUS Smart Contrast Ratio) function.
• Position: adjusts the horizontal position (H-Position) and the vertical
position (V-Position) of the image. The adjusting range is from 0 to 100.
• Focus: reduces Horizonal-line noise and Vertical-line noise of the image
by adjusting (Phase) and (Clock) separately. The adjusting range is from
0 to 100.
• Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the screen shows horizontal disturbances.
• Clock (pixel frequency) controls the number of pixels scanned by one
horizontal sweep. If the frequency is not correct, the screen shows vertical
stripes and the image is not proportional.
3-7ASUS VE248Q/VE228Q Series LCD Monitor
4. InputSelect
In this function, you can select your
desired input source.
5. SystemSetup
Allows you to adjust the system.
•
SplendidDemoMode:
splits the screen into two for
Splendid modes comparison.
• Volume: the adjusting range is from 0 to 100.
is a hotkey to
activate this function.
•
ECOMode: reduces power consumption.
•
OSDSetup:
* Adjusts the horizontal position (H-Position)/the vertical position
(V-Position) of the OSD from 0 to 100.
* Adjusts the OSD timeout from 10 to 120 seconds.
* Enables or disables the DDC/CI function.
* Adjusts the OSD background from opaque to transparent.
• Information: shows the monitor information.
• Language: there are 10 languages for your selection, including English,
German, Italian, French, Dutch, Spanish, Russian, Traditional Chinese,
Simplified Chinese, and Japanese.
•
AllReset: “Yes” allows you to restore the default settings.
3-8 Chapter 3: General instructions
3.2 Specicationssummary(VE248Q)
PanelType TFT LCD
Panelsize 24" (16:9, 61 cm) wide screen
Max.Resolution 1920 x 1080
Pixelpitch 0.2765 mm
Brightness(Typ.) 250 cd/m
2
ContrastRatio(Typ.) 1000:1
ContrastRatio(Max.) 50,000,000:1 (with ASCR on)
Viewingangle(H/V)CR>10 170˚/160˚
Displaycolors 16.7 M
Responsetime 2 ms (Gray to Gray)
SPLENDID™Video
Enhancement
Yes
SPLENDID™selection 6 video preset modes (by hotkey)
Autoadjustment Yes (by hotkey)
Colortemperatureselection 4 color temperatures
Skin-Toneselection 3 skin-tones
Digitalinput DisplayPort V1.1a, HDMI v1.3
Analoginput D-Sub
Audio-inport 3.5 mm Mini-jack
Earphonejack Yes (only for HDMI & Displayport)
Colors Black
Speaker(Built-in) 1 W x 2 Stereo, RMS
PowerLED Blue (On)/Amber (Standby)
Tilt +20˚~ -5˚
VESAwallmount 100 x 100 mm
Kensingtonlock Yes
Voltagerating AC: 100~240V
Powerconsumption Power On: < 35 W, Standby: < 0.5 W,
Power Off: < 0.3 W
Temperature(Operating) 0˚C~40˚C
Temperature
(Non-operating)
-20˚C~+60˚C
Dimensions(WxHxD) 569.4 mm x 408.2 mm x 201 mm (machine)
640 mm x 484 mm x 157 mm (package)
Weight(Esti.) 4.4 kg (Net); 6.8 kg (Gross)
Multi-languages 10 languages (English, German, Italian, French, Dutch,
Spanish, Russian, Traditional Chinese, Simplied
Chinese, Japanese)
Accessories VGA cable, HDMI-DVI cable, audio cable, power cord,
Quick start guide, warranty card
Regulationapprovals Energy Star
®
, CB, CE, Gost-R, CCC, UL/cUL, FCC,
C-Tick, BSMI, VCCI, RoHS, WEEE, J-MOSS, PSB, ErP,
Windows 7 WHQL
*Specicationsaresubjecttochangewithoutnotice.
3-9ASUS VE248Q/VE228Q Series LCD Monitor
Specicationssummary(VE228Q)
PanelType TFT LCD
Panelsize 21.5" (16:9, 54.6 cm) wide screen
Max.Resolution 1920 x 1080
Pixelpitch 0.248 mm
Brightness(Typ.) 250 cd/m
2
ContrastRatio(Typ.) 1000:1
ContrastRatio(Max.) 50,000,000:1 (with ASCR on)
Viewingangle(H/V)CR>10 170˚/160˚
Displaycolors 16.7 M
Responsetime 2 ms (Gray to Gray)
SPLENDID™Video
Enhancement
Yes
SPLENDID™selection 6 video preset modes (by hotkey)
Autoadjustment Yes (by hotkey)
Colortemperatureselection 4 color temperatures
Skin-Toneselection 3 skin-tones
Digitalinput DisplayPort V1.1a, HDMI v1.3
Analoginput D-Sub
Audio-inport 3.5 mm Mini-jack
Earphonejack Yes (only for HDMI & Displayport)
Colors Black
Speaker(Built-in) 1 W x 2 Stereo, RMS
PowerLED Blue (On)/Amber (Standby)
Tilt +20˚~ -5˚
VESAwallmount 100 x 100 mm
Kensingtonlock Yes
Voltagerating AC: 100~240V
Powerconsumption Power On: < 35 W, Standby: < 0.5 W,
Power Off: < 0.3 W
Temperature(Operating) 0˚C~40˚C
Temperature
(Non-operating)
-20˚C~+60˚C
Dimensions(WxHxD) 512.84 mm x 385.96 mm x 201.01 mm (machine)
576 mm x 468 mm x 148 mm (package)
Weight(Esti.) 4.1 kg (Net); 6.1 kg (Gross)
Multi-languages 10 languages (English, German, Italian, French, Dutch,
Spanish, Russian, Traditional Chinese, Simplied
Chinese, Japanese)
Accessories VGA cable, HDMI-DVI cable, audio cable, power cord,
Quick start guide, warranty card
Regulationapprovals Energy Star
®
, CB, CE, Gost-R, CCC, UL/cUL, FCC,
C-Tick, BSMI, VCCI, RoHS, WEEE, J-MOSS, PSB, ErP,
Windows 7 WHQL
*Specicationsaresubjecttochangewithoutnotice.
3-10 Chapter 3: General instructions
3.3 Troubleshooting(FAQ)
Problem PossibleSolution
Power LED is not ON
• Press the button to check if the monitor
is in the ON mode.
• Check if the power cord is properly
connected to the monitor and the power
outlet.
The power LED lights amber and there is
no screen image
• Check if the monitor and the computer are
in the ON mode.
• Make sure the signal cable is properly
connected the monitor and the computer.
• Inspect the signal cable and make sure
none of the pins are bent.
• Connect the computer with another
available monitor to check if the computer
is properly working.
Screen image is too light or dark
• Adjust the Contrast and Brightness
settings via OSD.
Screen image is not centered or sized
properly
• Press the button for 2-4 seconds
to automatically adjust the image (for VGA
mode only).
• Adjust the H-Position or V-Position
settings via OSD.
Screen image bounces or a wave pattern is
present in the image
• Make sure the signal cable is properly
connected to the monitor and the
computer.
• Move electrical devices that may cause
electrical interference.
Screen image has color defects (white does
not look white)
• Inspect the signal cable and make sure
that none of the pins are bent.
• Perform All Reset via OSD.
• Adjust the R/G/B color settings or select
the Color Temperature via OSD.
Screen image is blurry or fuzzy
• Press the button for 2-4 seconds
to automatically adjust the image (for VGA
mode only).
• Adjust the Phase and Clock settings via
OSD.
No sound or sound is low
• Ensure that the HDMI/Displayport cable is
properly connected to the monitor and the
computer.
• Adjust the volume settings of both your
monitor and HDMI device.
• Ensure that the computer sound card
driver is properly installed and activated.
3-11ASUS VE248Q/VE228Q Series LCD Monitor
3.4 Supportedoperatingmodes
Resolution
Frequency
Horizontal
Frequency(KHz)
VerticalFrequency
(Hz)
Pixel(MHz)
640x480 31.5 60 25.18
640x480 35.0 67 30.24
640x480 37.9 72 31.50
640x480 37.5 75 31.50
720x400 31.5 70 28.32
800x600 35.16 56 36.00
800x600 37.9 60 40.00
800x600 48.1 72 66.75
800x600 46.9 75 49.50
832x624 49.7 75 57.28
1024x768 48.4 60 65.00
1024x768 56.5 70 75.00
1024x768 60.0 75 78.50
1152x864 67.5 75 108.00
1280x720 45 60 75.25
1280x768 47.78 60 79.50
1280x800 49.7 60 83.50
1280x960 60.0 60 108.00
1280x1024 63.4 60 108.00
1280x1024 79.97 75 135.00
1360x768 47.71 60 85.50
1366x768 47.71 60 85.50
1440x900 55.94 60 106.50
1600x1200 75.0 60 162.00
1680x1050 65.3 60 146.25
1920x1080
(Primary)
67.5 60 148.50
*Modesnotlistedinthetablemaynotbesupported.Foroptimalresolution,werecommendthat
youchooseamodelistedinthetableabove.
*ThismonitorsupportsfullHD(480p,576p,720p,1080i/p)videocontentfromgameconsoles,DVD
playersandotherconsumervideodevicesviaHDMI.
