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18
BEFORE YOU CALL
Visit our web site at
www.frigidaire.com.
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
PROBLEM CAUSE CORRECTION
AUTOMATIC ICE MAKER
Ice maker is not mak-
ing any ice.
• Ice maker wire signal arm is in
the “up” or OFF position.
• Ice maker power switch is Off.
• Ice maker has small cube
caught in mechanism.
• Saddle valve on cold water
pipe is clogged or restricted by
foreign material.
• Move wire signal arm to the “down” or ON position. (side
mounted)
• Turn power switch to On (“I”) position. (rear mounted)
• Remove small cube from ice maker. The ice and water
ltercartridgemaybeclogged.Replaceltercartridge.
• Turn off household water line valve. Remove valve. En-
sure that valve is not a self-piercing saddle valve. Clean
valve. Replace valve if necessary.
Ice maker is not mak-
ing enough ice.
• Ice maker is producing less ice
than you expect.
• Check to see if water dispenser
is dispensing slower than normal.
• Side mounted ice maker should produce 4 to 4.5 pounds
(approximately 4 quarts) of ice every 24 hours. A rear
mounted ice maker should produce 3 to 4 pounds (ap-
proximately 3½ quarts) of ice every 24 hours. Quick Ice
option should produce up to 50% more ice every 24 hours.
• Ifitis,replacetheiceandwaterltercartridge.
Ice maker will not stop
making ice.
• Ice maker wire signal arm is
being held down by some item
in the freezer.
• Move item and release wire signal arm. Remove any ice
cubes that are frozen together over the wire signal arm.
Ice cubes are freezing
together.
• Ice cubes are not being used
frequently enough.
• Ice cubes are hollow (partially
frozen cubes with water inside).
• Freezer control is set too warm.
• Remove ice container and discard ice from container. Ice
maker will produce fresh supply.
• Theiceandwaterltercartridgemaybeclogged.Replace
ltercartridge.
• Set freezer control to colder setting. Allow 24 hours for
temperature to stabilize.
ICE DISPENSER
Dispenser will not dis-
pense ice.
• Ice storage container is empty.
• Freezer temperature is set too
warm.
• Household water line valve is
not open.
• Ice dispensing arm has been held
in for more than 4-5 minutes.
• Whentherstsupplyoficeisdroppedintothecontainer,
the dispenser should operate.
• Turn freezer control to a higher setting so that ice cubes
willbemade.Whenrstsupplyoficeismade,dispenser
should operate.
• Openhouseholdwaterlinevalve.Allowsufcienttime
for the ice to be made. When ice is made, the dispenser
should operate.
• Motor is overloaded. Motor over load protector will reset in
approximately 3 minutes. Ice can then be dispensed.
Ice dispenser is
jammed.
• Ice has melted and frozen
around auger due to infrequent
use,temperatureuctuations,
and/or power outages.
• Ice cubes are jammed between
ice maker and back of ice
container.
• Remove ice container, thaw, and empty the contents.
Clean container, wipe dry, and replace in proper position.
When new ice is made, dispenser should operate.
• Remove ice cubes that are jamming the dispenser.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close. • Door was closed too hard, caus-
ing other door to open slightly.
• Refrigerator is not level. It
rocksontheoorwhenmoved
slightly.
• Refrigerator is touching a wall
or cabinet.
• Close both doors gently.
• Ensureoorislevelandsolid,andcanadequatelysupport
the refrigerator. Contact a carpenter to correct a sagging
orslopingoor.
• Ensureoorislevelandsolid,andcanadequatelysupport
the refrigerator. Contact a carpenter to correct a sagging
orslopingoor.
Drawers are difcult to
move.
• Food is touching shelf on top of
drawer.
• Track that drawers slide on is
dirty.
• Remove top layer of items in drawer.
• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care & Cleaning.
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