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SMART FUNCTIONS
17
ENGLISH
SMART FUNCTIONS
Using LG SmartThinQ
Application
The LG SmartThinQ application allows you to
communicate with the appliance using a
smartphone.
Before Using LG
SmartThinQ
1 Check the distance between the appliance
and the wireless router (Wi-Fi network).
• If the appliance is too far from the
wireless router, the signal strength
becomes weak. It may take a long time to
register or installation may fail.
2 Turn off the Mobile data or Cellular Data on
your smartphone.
• For iPhones, turn data off by going to
Settings → Cellular → Cellular Data.
3 Connect your smartphone to the wireless
router.
NOTE
!
• To verify the Wi-Fi connection, check that
Wi-Fi icon on the control panel is lit.
• The appliance supports 2.4 GHz Wi-Fi
networks only. To check your network
frequency, contact your Internet service
provider or refer to your wireless router
manual.
• LG SmartThinQ is not responsible for
any network connection problems or any
faults, malfunctions, or errors caused by
network connection.
• If the appliance is having trouble
connecting to the Wi-Fi network, it may
be too far from the router. Purchase a
Wi-Fi repeater (range extender) to
improve the Wi-Fi signal strength.
• The Wi-Fi connection may not connect or
may be interrupted because of the home
network environment.
• The network connection may not work
properly depending on the Internet
service provider.
• The surrounding wireless environment
can make the wireless network service
run slowly.
• If the appliance cannot be registered due
to problems with the wireless signal
transmission, unplug the appliance and
wait about a minute before trying again.
• If the firewall on your wireless router is
enabled, disable the firewall or add an
exception to it.
• The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use special
characters.)
• Smartphone user interface (UI) may vary
depending on the mobile operating
system (OS) and the manufacturer.
• For best results, set the security protocol
on the router to WPA2. If the WEP
protocol is used, the product may fail to
register on the network.
• Connect only to wireless networks you
are authorized to use. Unauthorized
Wi-Fi connections are illegal, and may
subject you to legal action.
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