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Troubleshooting
Before calling Yaufey customer service, review this list. It may save you time and
expense. This list includes the most common occurrences that are not the result of
defective workmanship or materials in this dehumidifier.
PROBLEM
CAUSE
Dehumidifier
does not start
- Make sure the dehumidifierʼs plug is inserted completely into
the outlet.
- Check the house fuse/circuit breaker box.
- Dehumidifier has reached its preset level or bucket is full.
- Bucket is not in the proper position.
- Room temperature is between 41°F (5°C) and 68°F (20°C).
Auto-defrost is in progress. The unit can't be started temporarily.
Dehumidifier
does not dry
the air as it
should
- Did not allow enough time to remove the moisture.
- Make sure there are no curtains, blinds or furniture blocking the front
or back of the dehumidifier.
- The humidity selector may not be set low enough.
- Check that all doors, windows and other openings are securely closed.
- Room temperature is too high or too low, above 100°F (38°C)
or below 41°F (5°C).
- There is a kerosene heater or something giving off water vapor
in the room.
The dehumidifier
makes a loud noise
when operating
- The air filter is clogged.
- The dehumidifier is tilted instead of upright as it should be.
- The floor surface is not level.
Please contact Yaufey Customer Service at support@yaufey.com if dehumidifier
operates abnormally or does not operate, and the solutions above are not useful.
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