"
"
Cool!
A
highly
defined
guide
for
my
high-definition
satellite
receiver.
user's
guide
rethink
tv
DIRECTV
HD
Receiver
H20
User
Guide
NEW.indb
1
7/26/05
5:42:42
PM
WARNING
To
reduce
the
risk
of
fire
or
electric
shock,
do
not
expose
this
product
to
rain
or
mois-
ture.
The
apparatus
shall
not
be
exposed
to
dripping
or
splashing
and
that
no
ob-
jects
filled
with
liquids,
such
as
vases,
shall
be
placed
on
the
apparatus.
TIP
We
highly
recommend
plugging
the
DIRECTV
Receiver
into
a
surge
protector
to
prevent
damage
from
fluctuations
in
your
power
supply.
Safety
&
Care
Your
DIRECTV
HD
Receiver
has
been
designed
and
manufactured
to
stringent
quality
and
safety
standards.
You
should,
however,
be
aware
of
the
following
important
precautions
for
safe
and
optimal
use
of
the
equipment.
Meaning
of
symbols
printed
on
the
rear
panel
of
the
product:
?
e
"
bolt
of
lightning"
indicates
un-insulated
material
within
your
unit
may
cause
an
electrical
shock.
For
the
safety
of
everyone
in
your
household,
plea
se
do
not
remove
product
covering.
?
e
"exclamation
point"
calls
attention
to
features
for
which
you
should
read
the
enclosed
literature
closely
to
prevent
operating
and
maintenance
problems.
Important
Safety
Instructions
1)
Read
these
instructions.
2)
Keep
these
instructions.
3)
Heed
all
warnings.
4)
Follow
all
instructions.
5)
Do
not
use
this
apparatus
near
water.
6)
Clean
only
with
dry
cloth.
7)
Do
not
block
any
ventilation
openings.
Install
in
accordance
with
the
manufacturer s
instructions.
8)
Do
not
install
near
any
heat
sources
such
as
radiators,
heat
registers,
stoves,
or
other
apparatus
(including
amplifiers)
that
produce
heat.
9)
Do
not
defeat
the
safety
purpose
of
the
pola
rized
or
grounding-type
plug.
A
polarized
plug
ha
s
two
blades
with
one
wider
than
the
other.
A
grounding
type
plug
ha
s
t
wo
blades
and
a
third
grounding
prong.
e
wide
blade
or
the
third
prong
are
provided
for
your
safety.
If
the
provided
plug
does
not
fit
into
your
outlet,
consult
an
electrician
for
replacement
of
the
obsolete
outlet.
10)
Protect
the
power
cord
from
being
walked
on
or
pinched
particularly
at
plugs,
convenience
receptacles,
a
nd
the
point
where
they
exit
from
the
apparatus.
11)
Only
use
attachments/accessories
specified
by
the
manufacturer.
12)
Use
only
with
the
cart,
stand,
tripod,
bracket,
or
table
specified
by
the
manufacturer,
or
sold
with
the
apparatus.
When
a
cart
is
used,
use
caution
when
moving
the
cart/apparatus
combination
to
avoid
injury
from
tip-over.
13)
Unplug
this
appa
ratus
during
lightning
storms
or
when
unused
for
long
periods
of
time.
14)
Refer
all
servicing
to
qualified
service
personnel.
Servicing
is
required
when
the
apparatus
has
been
damaged
in
any
way,
such
a
s
power-supply
cord
or
plug
is
damaged,
liquid
has
been
spilled
or
objects
have
fallen
into
the
apparatus,
the
apparatus
has
been
exposed
to
rain
or
moisture,
does
not
operate
normally,
or
has
been
dropped.
IMPORTANT:
Be
sure
not
to
place
your
DIRECTV
Receiver
near
anything
WET
or
HOT!
H20
User
Guide
NEW.indb
ii
7/26/05
5:42:58
PM
iii
This
reminder
is
provided
to
call
your
attention
to
articles
810
and
820
of
the
2002
National
Electrical
Code.
Refer
to
article
810,
in
particular
810-1
and
810-15,
for
required
grounding
of
the
metal
structure
of
the
dish
antenna.
Refer
also
to
the
810-2
which,
by
reference
to
article
820,
requires
that
the
satellite
dish
coaxial
cable
shield
be
connected
to
the
grounding
system
of
the
building
as
close
to
the
point
of
cable
entry
as
practical.
Note
to
Satellite
Dish
Installer
?
CAUTION:
Avoid
moisture
to
reduce
the
risk
of
fire
or
electric
shock.
e
DIRECTV
Receiver
should
not
be
used
near
water
(for
example,
kitchen
sink,
bathtub,
pool,
damp
basement).
Also,
never
spill
liquid
on
the
receiver,
and
do
not
place
vases
or
other
vessels
containing
liquid
on
top
of
it.
?
Ensure
proper
ventilation
---
the
vent
slots
on
the
DIRECTV
Receiver
must
be
left
uncovered
to
allow
proper
airflow
to
the
unit.
Blocking
the
airflow
to
the
unit
could
impair
performance
or
damage
your
receiver
and
other
components.
?
Do
not
stack
electronic
components
or
other
objects
on
top
of
the
DIRECTV
Receiver.
Also,
do
not
stack
the
receiver
on
top
of
a
"hot
component"
such
as
an
audio
power
amplifier.
?
Protect
your
components
from
power
surges
by
connecting
all
the
components
before
plugging
a
ny
power
cords
into
the
wall
outlet.
Use
of
a
surge
protector
is
also
recommended.
?
Don t
overload
power
outlets
or
extension
cords,
which
can
result
in
the
risk
of
fire
or
shock.
It s
also
important
to
use
only
the
type
of
power
source
indicated
on
the
marking
label
or
in
this
manual.
!
CAUTION
RISK
OF
ELECTRIC
SHOCK
DO NOT OPEN
CAUTION:
TO
REDUCE
THE
RISK
OF
ELECTRIC
SHOCK,
DO
NOT
REMOVE
COVER
(OR
BACK).
NO
USER-SERVICEABLE
PA
RTS
INSIDE.
REFER
SERVICING
TO
QUALIFIED
SERVICE
PERSONNEL.
?
To
prevent
electrical
shock,
this
apparatus
shall
be
connected
to
a
mains
socket
outlet
with
a
protective
earthing
and
fully
inserted.
?
Avoid
audio
hum
or
interference
by
inserting
all
cable
plugs
firmly
into
their
jacks.
Also,
place
Audio/Video
(A/V)
cables
to
the
sides
of
the
TV
back
panel
rather
than
down
the
middle
once
connected.
Try
not
to
coil
any
twin-lead
cables
and
keep
them
away
from
A/V
cables
as
much
as
possible.
?
Never
insert
objects
of
any
kind
into
any
openings
in
the
DIRECTV
Receiver
(other
than
the
DIRECTV
Access
Card
as
detailed
in
this
chapter).
?
Place
it
on
a
flat,
hard
surface
---
do
not
operate
the
DIRECTV
Receiver
on
a
carpet
or
other
padded
surface.
?
Always
unplug
your
DIRECTV
Receiver
before
moving
it.
?
Always
unplug
the
DIRECTV
Receiver,
TV
and
other
equipment
before
you
connect
or
disconnect
any
cables.
?
Leave
the
main
power
connector
accessible
the
mains
connector
at
the
back
of
the
unit
in
case
of
emergency
shutdown
?
CAUTION:
Electric
Shock
---
never
attempt
to
disa
ssemble
the
DIRECTV
Receiver
yourself;
always
take
it
to
a
qualified
service
person
when
repair
is
required.
Opening
or
removing
covers
may
expose
dangerous
voltage
or
other
risks,
and
incorrect
reassembly
can
cause
shock
when
receiver
is
subsequently
used.
Attempted
self-repair
may
also
void
your
warranty.
Changes
or
modifications
not
expressly
approved
by
the
party
responsible
for
compliance
(by
the
warranty
or
by
the
manufacturer)
could
void
the
user's
authority
to
operate
the
equipment.
?
Do
not
drop
your
DIRECTV
Receiver
and
always
move
it
with
care.
?
Have
your
DIRECTV
Receiver
professionally
serviced
(do
not
attempt
to
service
it
yourself)
?
Any
changes
or
modifications
in
construction
of
this
device
which
are
not
expressly
approved
by
the
party
responsible
for
compliance
could
void
the
user s
authority
to
operate
the
equipment.
?
To
reduce
the
risk
of
fire,
use
only
No.
26
AWG
or
larger
telecommunications
line
cord.
?
Do
not
install
this
equipment
in
a
confined
space
such
as
a
book
case
or
similar
unit.
For
your
information:
?
e
identification
sticker
can
be
located
underneath
or
on
the
back
of
your
receiver.
?
e
telecommunication
network
voltage
used
is
the
category
number
3.
H20
User
Guide
NEW.indb
iii
8/1/05
2:30:44
PM
To
place
batteries
in
your
remote
control:
1.
Remove
cover
from
the
battery
compartment
by
sliding
it
downward.
2.
Insert
2
AA
batteries
(supplied),
matching
the
positive
(+)
and
negative
(--)
at
each
end.
3.
Slide
the
cover
back
on
to
complete
installation.
To
program
your
remote
control:
1.
See
"Programming
Your
Remote
Control"
on
page
30.
Quick
Tip
Great
TV
viewing
is
in
your
hands!
A
good
way
to
begin
learning
about
your
DIRECTV
System
is
to
familiarize
yourself
with
the
remote
control.
You'll
find
further
details
throughout
the
User
Guide
relating
to
specific
functions.
Navigating
101
You'll
find
you
can
get
around
nearly
all
onscreen
menus
the
same
simple
way.
4Highlight...
a
menu
or
button
by
using
the
ARROW
keys
(up,
down,
left
and
right).
4Choose
it...
by pressing
SELECT
while
the
item
is
highlighted.
Note:
Don't
worry
about
getting
stuck
in
a
menu.
You
can
always
press
EXIT
to
return
to
video.
R
MENU
1
2 3
4
5 6
7 8 9
0
VOL
MUTE PREV
DEF
ABC
JKL
MNO
GHI
TUV
WXYZ
PQRS
DASH
ENTER
CHAN
PAG
E
INFO
BACK
ON
AV1
AV2
TV
OFF
TV
POWER
TV
INPUT
EXIT
LIST
GUIDE
ACTIVE
SELECT
PWR
FORMAT
MODE
SWITCH
Changes
remote
to
control
other
equipment,
for
example,
a
DVD
TV
POWER
ON/OFF
Turns
your
TV
and DIRECTV
HD
Receiver
on
and
off
TV
INPUT
Changes
the
"source"
---
the
piece
of
equipment
whose
signal
is
displayed
on
your
TV
BLUE
In live
TV,
displays
the
Mini
Guide;
other
functions
vary
---
look
for
onscreen
hints
ADVANCE
PLAY
RECORD
FFWD
STOP
REPLAY
REWIND
PAUSE
ACTIVE
For
future
use.
GUIDE
Displays
the
onscreen
program
Guide
EXIT
Exits
any
menu
and
returns
to
last
channel
viewed
ARROWS
Move
highlight
to
items
in
whatever
direction
needed
INFO
Displays
info
for
a
highlighted
or
fullscreen
program
SELECT
Selects
any
highlighted
item
MENU
Displays
a
compact
menu
of
settings
and
services
BACK
Takes
you
to
the
screen
you
visited
previously
RED
In
Guide,
jumps
12
hours
back;
other
functions
vary
---
look
for
onscreen
hints
CHAN/PAGE
In live
TV,
changes
channel
up
or
down;
in
a
menu,
such
as
the
Guide,
scrolls
page
up
or
down
PREV
Tunes
to
last
channel
viewed
YELLOW
In
fullscreen
TV,
cycles
through
alternate
audio
tracks;
other
functions
vary
---
look
for
onscreen
hints
NUMBER
KEYS &
DASH
Tune
to
a
channel
directly;
also
input
numbers
when
needed
in
onscreen
menus
GREEN
In
Guide,
jumps
12
hours
forward;
other
functions
vary
---
look
for
hints
onscreen
VOLUME
Raises
or
lowers
volume
MUTE
Toggles
sound
volume
on/off
LIST
Displays
your
To
Do
List
ENTER
Activates
channel
number
entries
quickly
POWER
Turns
your
DIRECTV
HD
Receiver
and
other
equip-
ment
on
and
off,
as
selected with
MODE
switch
Keys
in
the
shaded
area
below
can
be
programmed
to
function with
your
VCR,
DVD
player
or
stand-alone
DVR
unit.
FORMAT
Cycles
through
HD
resolution
and
screen
format
options
H20
User
Guide
NEW.indb
iv
8/1/05
2:30:51
PM
H20
User
Guide
NEW.indb
v
8/1/05
2:30:53
PM
vi
Chapter
1
--
Getting
Started
Welcome
.....................................................................................................................................
2
Making
the
Right
Connections
..................................................................................................3
About
High-Definition
...............................................................................................................
4
Resolution
&
Interlacing
.............................................................................................................
6
Wide-Screen
vs.
Standard
Formats
.............................................................................................
8
Hardware
Reference
..................................................................................................................
13
Cables
&
Connections
..............................................................................................................
14
DIRECTV
HD
Receiver
Front
Panel
.......................................................................................
17
DIRECTV
HD
Receiver
Rear
Panel
........................................................................................
18
Choose
Your
Setup....................................................................................................................
20
Guided
Setup
&
Activation
....................................................................................................
..
28
Programming
Your
Remote
Control
.........................................................................................
33
Options
for
Changing
Video
Output........................................................................................
34
Using
Your
IR/RF
Remote
to
Control
Your
DIRECTV
HD
Receiver
...................................
36
Receiving
Local
"Off-Air"
Broadcast
Cha
nnels
........................................................................
37
Chapter
2
--
What's
On
Watching
TV
............................................................................................................................
41
e
Guide
......................................................................................................................
...........
45
Autotune
.....................................................................................................................
..............
47
Pay
Per
View
.............................................................................................................................
49
This
is
the
Table
of
Contents
H20
User
Guide
NEW.indb
vi
8/1/05
2:30:53
PM
vii
Chapter
3
--
The
Quick
Menu
Using
the
Quick
Menu
.........................................................................................................
....
52
Settings
.....................................................................................................................
................
52
Audio
Options
..........................................................................................................................
54
Dolby
Digital
...........................................................................................................................
55
Category
Sort
............................................................................................................................
56
Pay
Per
View
.............................................................................................................................
56
Find
By
.....................................................................................................................................
57
Date
&
Time
............................................................................................................................
58
Favorites
....................................................................................................................
................
58
Caller
ID
&
Messages
...............................................................................................................
59
Pa
rental
Controls
......................................................................................................................
60
Chapter
4
--
Other
Information
Troubleshooting
........................................................................................................................
66
Limited
90-Day
Wa
rranty
......................................................................................................
..
77
Product
Information
.................................................................................................................
82
DIRECTV
PROTECTION
PLAN
.........................................................................................
83
FCC
Customer
Information
.....................................................................................................
85
Index
.........................................................................................................................................
89
Icon
Reference
..................................................................................................Inside
Back
Cover
Important:
This
device
incorporates
an
anticopy
process
technology
that
is
protected
by
U.S.
patents
and
other
intellec-
tual
property
rights.
The
anticopy
process
is
licensed
for
non-commercial,
home
use
only.
Reverse
engineering
or
disas-
sembly
is
prohibited.
Unauthorized
changes
or
modifications
to
this
equipment
may
void
the
user's
authority
to
operate
it.
Important
Pretty
Simple,
Right?
H20
User
Guide
NEW.indb
vii
8/1/05
2:30:53
PM
H20
User
Guide
NEW.indb
viii
8/1/05
2:30:54
PM
1
2
Welcome
3
Making
the
Right
Connections
4
About
High
Definition
6
Resolution
&
Interlacing
8
Wide-Screen
vs.
Standard
Formats
13
Hardware
Reference
14
Cables
&
Connections
17
DIRECTV
HD
Receiver
Front
Panel
18
DIRECTV
HD
Receiver
Rear
Panel
20
Choose
Your
Setup
28
Guided
Setup
&
Activation
33
Programming
Your
Remote
Control
34
Options
for
Changing
Video
Output
36
Using
Your
RF/IR
Remote
to
Control
Your
DIRECTV
HD
Receiver
37
Receiving
Local
"Off-Air"
Broadcast
Channels
Chapter
1
Getting
Started
H20
User
Guide
NEW.indb
1
8/1/05
2:30:54
PM
2
Welcome
With
its
astounding
variety
of
channels
and
choices,
crisp
digital-quality
picture
and
sound
a
nd
one-
of-a-kind
sports
a
nd
events,
DIRECTV
HD
ser
vice
offers
everything
you d
want
in
your
television
experience.
With
the
DIRECTV
HD
Receiver
you
can
expect
more
than
ever
before,
with
access
to
over
225
channels,
including
our
awesome
HD
selections
and
over
30
premium
movie
channels,
with
something
to
please
everyone
in
the
family.
DIRECTV
Pay
Per
View
offers
a
handy
choice
in
recent
hit
movies,
plus
exciting
live
sports,
concerts
a
nd
specials,
even
Pay
Per
View
selections
in
HD.
ere s
exclusive
sports
subscriptions
for
every
taste
a
nd
team.
Even
access
to
36
commercial-free
music
channels!
To
deliver
this
unique
programming
and
enhance
your
entertainment
experience,
the
DIRECTV
HD
Receiver
has
been
designed
to
be
simple
and
user-friendly.
You ll
find
that
most
features
are
self-
explanatory,
with
onscreen
directions
to
lead
you
through
them.
So,
welcome
to
the
family.
You
can
find
additional
information
and
the
latest
updates
at
DIRECTV.com.
TIP
H20
User
Guide
NEW.indb
2
8/1/05
2:30:54
PM
3
Making
the
Right
Connections
Are
you
ready
to
connect
your
DIRECTV
HD
Receiver
and
your
other
components?
Whether
you re
having
your
system
professionally
installed
or
handling
it
yourself,
be
sure
to
read
over
the
following
few
pages
to
familiarize
yourself
with
some
important
tips
for
safety
and
care.
Before
you
begin
Your
satellite
dish
a
ntenna
must
be
installed
before
you
can
begin
following
the
procedures
in
this
User
Guide.
(Professional
installation
is
highly
recommended.)
Your
dish
needs
to
be
mounted
in
a
position
where
it
has
access
to
the
satellite
signals,
and
RG-6
coaxial
cables
must
be
run
into
the
room(s)
where
your
receiver(s)
will
be
located.
If
you
choose
to
install
the
dish
yourself,
see
the
separate
instruction
ma
nual
that
came
with
your
satellite
dish
a
ntenna.
Package
Contents
The
following
items
are
included
with
your
DIRECTV
HD
Receiver:
4
A/V
cables
(RCA
type)
4
User
Guide
4
S-Video
cable
4
RF/IR
Remote
Control
&
batteries
4
Phone
cord
4
Component
Video
cables
(YPbPr)
4
Power
cord
4
RF
Remote
Antenna
4
Access
card
4
B-Band
Converter
H20
User
Guide
NEW.indb
3
8/1/05
2:30:55
PM
4
About
High-Definition
What
is
HD,
and
how
does
it
differ
from
regula
r
TV?
To
learn
more,
here s
some
helpful
information
about
high-definition
and
your
DIRECTV
HD
Receiver.
Types
of
TV
Broadcasts
Analog
TV
is
the
type
of
TV
broadcast
you
may
be
most
familiar
with.
If
you
get
your
broadcasts
via
a
standard
off-air
antenna,
it s
the
type
you
receive,
and
most
broadcasts
from
local
cable
companies
are
analog
as
well.
Digital
TV
is
a
newer
system
for
broadca
sting
TV
signals
delivering
higher
quality
audio
and
video.
"Digital
TV"
refers
to
a
television
that
ca
n
receive
and
display
digital
images.
Following
are
terms
you
might
see
used
regarding
Digital
TV
broadcasts.
Although
your
DIRECTV
HD
Receiver
is
a
"true"
HD
receiver,
the
type
of
TV
or
monitor
you
plug
it
into
(SD,
ED,
or
HD)
can
affect
the
resolution
of
the
TV
picture
you
see.
See
"Resolutions
and
Interlacing"
on
page
6,
for
a
n
expla
nation
of
display
resolutions.
4
SD
(standard
definition)
is
digital
TV
that
offers
a
picture
quality
that
is
better
than
older
analog
televisions.
SDTV
displays
images
at
a
resolution
of
480i.
4
ED
(enhanced
definition)
is
digital
TV
that
can
display
a
higher
resolution
picture
than
SDTV.
An
EDTV
can
display
at
480i
or
480p.
4
HD
(high
definition)
is
digital
TV
that
can
provide
the
highest
quality
picture,
at
resolutions
1080i,
720p,
480p,
or
480i.
To
get
the
best-quality
TV
picture,
you
need
an
HD
TV
to
go
with
your
DIRECTV
HD
Receiver.
H20
User
Guide
NEW.indb
4
8/1/05
2:30:55
PM
5
Equipment
You'll
Need
To
view
HD
programming,
you ll
need,
in
addition
to
your
DIRECTV
HD
Receiver:
4
A
high-definition
TV
set
(or
HDTV
monitor)
4
A
5
LNB
Multi-Satellite
dish
antenna---MPEG4
and
Ka/Ku
compatible
To
enjoy
select
HD
programming
available
on
off-air
local
channels,
you
will
also
need
an
off-air
antenna
(sold
sepa
rately)
connected
to
your
DIRECTV
HD
Receiver.
is
is
possible
only
in
cities
where
local
broadcast
stations
make
digital
TV
programs,
including
high-definition,
available.
Reception
may
vary
based
on
your
geographic
location.
What
You
Can
Watch
With
the
DIRECTV
HD
Receiver,
you
have
access
to
all
types
of
televised
programming,
including:
4
DIRECTV
high-definition
and
standard-definition
digital
programming
via
satellite,
including
network
channels
if
offered
in
your
area
(DIRECTV
service
subscription
required).
4
Local
digital
TV
channels,
including
any
local
HD
broadcasts
shown
in
your
area,
available
via
an
off-
air
antenna.
With
an
optional
off-air
antenna,
you
can
also
watch
locally
broadcast
HD
channels.
H20
User
Guide
NEW.indb
5
8/1/05
2:30:56
PM
6
Resolution
&
Interlacing
Two
elements
that
determine
the
quality
of
a
TV
picture
are:
Resolution
If
you ve
ever
looked
very
closely
at
your
TV,
you
have
noticed
the
picture
is
actually
made
up
of
many
lines
scanning
across
the
screen.
e
set
of
lines
that
make
up
a
complete
image
are
called
a
"frame."
For
TV
equipment
and
broadcasts,
resolution
is
defined
by
the
number
of
horizontal
lines
displayed
to
make
up
each
frame
of
a
video
image.
e
more
lines
of
resolution
used
to
compose
each
fra
me,
the
more
detailed
and
sharp
the
picture.
Standard
TV
resolution
uses
480
horizontal
lines
to
make
up
each
video
frame;
HDTV
uses
either
720
or
1080
lines
to
compose
each
frame.
Interlaced
&
Progressive
e
term
"interlacing"
refers
to
whether
each
of
those
frames
contains
all
of
the
lines
of
image,
or
every
other
line.
Interlaced
signals
take
every
other
line
from
2
frames,
each
la
sting
1/60th
of
a
second,
and
combine
them
into
one
fra
me
lasting
1/30th
of
a
second.
In
this
way,
interlacing
tricks
the
eye
into
thinking
it s
seeing
twice
the
resolution
that s
actually
being
displayed.
In
non-interlaced
video,
referred
to
as
"progressive
scan"
video,
frames
are
displayed
every
1/60th
of
a
second
containing
all
of
the
lines
of
video
information.
e
specifications
for
video
resolution
are
usually
stated
by
giving
the
number
of
horizontal
lines
(480,
720
or
1080,
as
described
above)
followed
by
either
the
letter
"i"
(for
interlaced)
or
"p"
(for
progressive
scan).
Most
standard
TV
broadcasts
are
480i;
some
DVDs
and
non-HDTV
digital
broadcasts
use
480p.
Specification
for
HDTV
broadca
sts
and
equipment
requires
either
1080i
or
720p.
If
your
DIRECTV
was
professionally
installed,
you
can
skip
this
section.
H20
User
Guide
NEW.indb
6
8/1/05
2:30:56
PM
7
Aspect
Ratio
In
addition
to
resolution
a
nd
interlacing,
a
television
picture
is
also
defined
by
its
aspect
ratio
---referring
to
the
shape
of
the
screen
as
defined
by
the
ratio
of
the
screen s
width
to
its
height.
For
analog
TV,
the
aspect
ratio
is
4
units
wide
by
3
units
high
(4:3).
is
is
the
fa
milia
r
shape
of
conventional
TVs---slightly
wider
than
they
are
tall.
SDTV
and
EDTV
ca
n
be
either
4:3
or
16:9.
For
HDTV
broadcasts,
the
aspect
ratio
is
16:9---nearly
twice
as
wide
as
it
is
tall.
is
is,
not
coincidentally,
more
like
the
shape
of
movies
shown
in
theaters,
which
makes
HD
an
ideal
format
for
viewing
movies
on
TV.
You
will
be
able
to
see
much
of
what
is
captured
on
film,
but
lost
on
an
SDTV
display.
Screen
Formats
What
if
you re
watching
a
nearly
square-shaped
4:3
broadcast
on
a
16:9
TV,
or
vice
versa?
e
DIRECTV
HD
Receiver
lets
you
choose
from
a
variety
of
screen
formats
to
deal
with
those
scenarios.
You
can
set
up
your
preferences
for
format
during
Guided
Setup
a
nd
change
them
at
any
time.
See
the
next
page
for
your
options.
Honey,
does
this
receiver
make
my
screen
look
wide?
H20_UG-Chap
1
-
Getting
Started.7
7
8/1/05
2:44:30
PM
8
Wide-Screen
vs.
Standard
Formats
4:3
TVs
Showing
16:9
programs
For
a
sta
ndard
4:3
TV
showing
a
wide
screen
program,
the
program
is
too
wide
to
fit
on
the
screen.
To
alleviate
this,
choose:
Letterbox
With
this
format,
the
16:9
image
is
shrunk
until
the
entire
width
of
the
program
fits
on
your
TV.
Since
the
aspect
ratio
of
the
progra
m
is
maintained,
the
image
is
no
longer
tall
enough
to
fill
your
screen,
so
gray
or
black
bars
are
seen
at
the
top
and
bottom
of
the
screen.
To
change
the
bar
color,
press
MENU,
then
select
Settings.
Select
Setup,
then
select
the
Display
menu.
Highlight
the
Preferences
tab
and
press
SELECT,
then
set
Bar
Color
option
to
the
desired
color.
See
your
TV
owner
manual
for
information
on
the
best
color
for
your
set.
Stretch
In
the
Stretch
setting,
instead
of
adding
bars
to
the
top
and
bottom,
the
16:9
program
image
is
stretched
vertically
until
it s
tall
enough
to
fill
the
screen.
Your
entire
screen
will
be
full,
but
the
program
images
are
stretched
to
compensate.
Crop
is
format
crops
(cuts
off
)
the
left
and
right
portions
of
the
16:9
fra
me
so
it
fits
the
4:3
screen.
You
can
watch
HD
programs
on
a
standard
TV,
but
you
won't
really
be
watching
HD.
H20
User
Guide
NEW.indb
8
8/1/05
2:30:56
PM
9
If
your
display
is
a
4:3
format
TV
or
monitor,
your
format
options
include
these:
For
4:3
program
signals:
Fills
TV
Screen
For
16:9
program
signals:
Letterbox
Stretch
Crop
Only
Letterbox
shows
the
entire
original
16:9
image
without
distortion.
H20
User
Guide
NEW.indb
9
8/1/05
2:30:57
PM
10
16:9
TVs
Showing
4:3
programs
For
a
wide
screen
16:9
TV
showing
a
standard
4:3
TV
program,
the
program
is
too
tall
to
fit
the
screen.
Your
choices
here
include:
Pillar
box
Here
the
4:3
image
is
shrunk
until
the
entire
height
of
the
program
fits
on
your
TV.
Since
the
aspect
ratio
is
maintained,
the
image
is
no
longer
wide
enough
to
fill
the
screen,
so
gray
or
black
bars
are
seen
at
the
left
and
right
edges.
To
change
the
bar
color,
access
the
HDTV
screen
in
System
Setup
as
described
above,
then
select
the
desired
bar
color
option
under
the
TV
Ratio
tab.
Stretch
In
this
setting,
instead
of
adding
bars
to
the
sides,
the
4:3
progra
m
image
is
stretched
horizontally
until
it s
wide
enough
to
fill
the
screen.
Your
entire
screen
will
be
full,
but
the
images
are
a
little
stretched
to
compensate.
Crop
is
format
crops
(cuts
off
)
the
top
a
nd
bottom
of
a
4:3
frame,
keeping
the
4:3
ratio
intact.
Fortunately,
you
can
still
watch
regular
TV
on
your
HD
TV.
Isn't
it
nice
to
be
one
step
ahead
of
the
rest
of
the
world?
H20
User
Guide
NEW.indb
10
8/1/05
2:30:57
PM
11
If
your
display
is
a
16:9
format
TV
or
monitor,
your
format
options
include
these:
For
4:3
program
signals:
Pillar
Box
Stretch
Crop
For
16:9
program
signals:
Fills
TV
Screen
Only
Pillar
Box
shows
the
entire
original
4:3
image
without
distortion.
H20
User
Guide
NEW.indb
11
8/1/05
2:30:58
PM
H20
User
Guide
NEW.indb
12
8/1/05
2:30:58
PM
13
Hardware
Reference
General
Satellite
Dish
Antenna
is
is
your
"dish"
a
nd
related
hardware,
affixed
to
your
roof
or
other
surface,
which
picks
up
the
broadcast
signals
from
our
satellites.
DIRECTV
HD
Receiver
(or
Satellite
Receiver)
Your
DIRECTV
Receiver
picks
up
the
signal
from
your
satellite
dish
antenna
and
translates
it
into
viewab
l
eTVprogramming.
Access
Card
Contains
information
about
your
DIRECTV
service.
It
must
be
properly
inserted
for
your
receiver
to
work
and
to
activate
your
progra
mming.
Off-Air
Digital
Antenna
(not
included)
is
antenna
attaches
to
the
back
of
your
DIRECTV
HD
Receiver
and
is
used
to
receive
local
"off-air"
digital
broadcasts.
H20
User
Guide
NEW.indb
13
8/1/05
2:30:58
PM
14
Cables
&
Connections
HDMI
Jack
a
nd
Cable
e
DIRECTV
HD
Receiver
incorporates
HDMITM
[or
High-Definition
Multimedia
Interface]
technology.
HDMI
offers
a
high-quality
connection
that
combines
the
video
and
audio
signal
into
a
single
cable.
e
HDMI
jack
uses
HDCP
content
protection
to
allow
you
to
view
HD
programming
that
has
been
encoded
using
the
HDCP
protection
system.
For
the
best
access
to
HD
programming
at
the
highest
available
resolution,
connect
this
to
a
n
HDTV
that
supports
HDCP
technology.
DVI
(Digital
Visual
Interface)
is
an
older
digital
connection
standard
that
has
been
replaced
by
HDMI
and
is
compatible
with
HDMI.
DVI
carries
video
only.
You
can
also
use
an
HDMI
to
DVI converter
(not
included),
which
also
carries
video
only,
so
must
be
used
with
audio
cables
to
receive
the
audio
signal.
Component
Video
Output
(Y
PbPr)
e
component
connector
provides
high-quality
video
for
your
HDTV
system.
Component
video
is
also
referred
to
as
"YPbPr."
It
uses
three
sepa
rate
cables---with
connectors
colored
green,
red
and
blue---one
for
each
component
of
the
HD
video
signal.
Pr
Pb
Y
Note:
You
may
need
to
purchase
additional
cables
depending
on
your
setup.
HDMI
and
optical
cables
not
included.
HDMI
and
High-Definition
Multimedia
Interface
are
trademarks
or
registered
trademarks
of
HDMI
Licensing
LLC.
Note
H20
User
Guide
NEW.indb
14
8/1/05
2:30:59
PM
15
Digital
Audio
Outputs
(Optical
Jack
and
Cable)
e
Digital
Audio
Optical
cable
provides
the
best
quality
audio.
e
jack
and
cable
use
light
to
send
digital
audio
data
to
A/V
receivers
equipped
to
receive
and
interpret
it.
e
jack
and
cable
(cable
not
included)
must
be
aligned
before
plugging
in,
and
may
be
covered
by
protective
caps,
which
must
be
removed
before
making
connections.
Use
caution
when
ha
ndling
optical
cables:
ey
are
delicate!
S-Video
Jack
and
Cable
S-Video
jacks
and
cables
provide
the
best
non-HD
picture
quality.
You
will
still
need
to
connect
the
left
and
right
audio
cables
to
the
TV,
or
optical
audio
cable
to
your
stereo,
because
the
S-Video
cable
only
carries
the
picture
signal,
not
sound.
Audio/Video
(A/V)
Jack
and
Cable
Audio/Video
(A/V)
cables
provide
very
good
picture
quality
and
stereo
sound,
and
should
be
used
if
you
don t
have
HDMI,
component
or
S-Video
cables,
or
your
TV
does
not
have
HDMI,
component
or
S-Video
jacks.
e
DIRECTV
Receiver s
A/V
jacks
are
color
coded
(yellow
for
video,
red
for
right
audio
and
white
for
left
audio).
If
your
TV
ha
s
only
one
input
for
audio
(mono),
connect
it
to
the
left
(white)
audio
jack
on
the
DIRECTV
Receiver.
Telephone
Jack
a
nd Cord
e
telephone
line
cord
connects
your
DIRECTV
Receiver
to
a
land-based
telephone
line.
e
phone
line
connection
is
used
to
periodically
call
DIRECTV.
is
connection
is
required
for
sports
package
subscriptions
a
nd
for
purchasing
PPV
movies
and
events.
You
will
need
an
RJ11-type
modulator
jack
(the
most
common
type
of
phone
jack).
Note:
Do
not
connect
your
receiver
to
a
digital
PBX
phone
system
---
doing
so
may
perma
nently
da
mage
your
equipment
a
nd
void
your
warranty.
L
R
Video
S-Video Jack
Phone
Jack
H20_UG-Chap
1
-
Getting
Started.15
15
8/1/05
2:44:47
PM
"
"
This
is
the
part
where
you
might
want
to
invite
your
favorite
gear-
head
over
for
pizza.
If
you
are
your
favorite
gearhead,
pat
your-
self
on
the
back.
H20
User
Guide
NEW.indb
16
8/1/05
2:31:01
PM
17
Active
In
fo
ELECT
Your
equipment
may
not
look
exactly
like
the
model
illustrated.
Locate
the
access
card
that
came
with
your
DIRECTV
HD
Receiver.
Write
down
the
card
number
in
the
space
below,
then
insert
the
card
into
the
receiver,
facing
upward,
fully
into
the
slot.
Card
#
DIRECTV
HD
Receiver
Front
Panel
1)
POWER
--
Turns
your
DIRECTV
HD
Receiver
on
or
off.
Your
Receiver
still
tunes
and
receives
messages
when
powered
off.
2)
REMOTE
SENSOR
--
The
infrared
sensor
picks
up
commands
from
the
remote
control.
3)
GUIDE
--
Displays
the
onscreen
program
guide.
4)
RESOLUTION/RESOLUTION
INDICATOR
--
The
RESOLUTION
key
switches
the
output
resolution
of
the
HD
receiver.
Each
time
you
press
the
key,
it
cycles
to
the
next
available
resolution:
1080i,
720p,
480i
and
480p.
The
adjacent
lights
indicate
the
current
resolution
setting.
5)
MENU
--
Brings
up
the
Quick
Menu
to
access
settings
and
services.
6)
ARROWS
--
Move
the
onscreen
highlight
up,
down,
left
or
right.
7)
SELECT
--
Selects
the
item
highlighted.
8)
ACTIVE
--
For
future
use.
9)
INFO
--
Displays
channel
banner
or
info
to
a
highlighted
program
or
cha
nnel
cell.
10)
DOOR
PANEL
--
The
access
card
slot
and
RESET
button
are
located
behind
the
door
panel.
H20
User
Guide
NEW.indb
17
8/1/05
2:31:01
PM
18
OFF
AIR
IN
SATELLITE
IN
USB
S-VIDEO
OUT
COMPONENT
OUT
VIDEO
OUT
AUDIO
OUT
DIGITAL
AUDIO
OUT
(OPTICAL)
HDMI
AC
IN
RF
REMOTE
ANTENNA
PHONE
JACK
5
1
7
6
8
11
12
4
910
3
2
Your
equipment
may
not
look
exactly
like
the
model
illustrated.
The
Rear
Panel
may
look
complicated,
but
you
probably
won't
use
all
the
connections.
DIRECTV
HD
Receiver
Rear
Panel
1)
OFF-A
IR
IN
--
Used
to
receive
local,
off-air
digital
broadcast
channels.
2)
SATELLITE
IN
--
Use
to
connect
the
DIRECTV
HD
Receiver
to
the
satellite
dish
antenna.
3)
USB
--
For
future
ser
vices
and
accessories.
Additional
ha
rdware
may
be
required.
4)
S-VIDEO
OUT
--
Provides
the
best
non-HD
picture
quality,
better
than
VIDEO
RCA-type
jacks.
If
your
TV
has
only
RCA
and
S-Video
jacks,
use
it
along
with
the
audio
jacks
(S-Video
only
carries
picture
information,
not
sound)
to
connect
to
your
TV.
5)
VIDEO
OUT
--
Provides
good,
but
non-HD,
picture
quality.
You
can
connect
the
second
RCA-
type
composite
VIDEO
jack
to
another
device,
such
as
a
VCR.
You
must
also
connect
the
AUDIO
cables
when
using
the
VIDEO
connection.
H20
User
Guide
NEW.indb
18
8/1/05
2:31:02
PM
19
Connect
video,
audio,
your
satellite
dish,
a
phone
line,
power,
and
you're
done!
6)
COMPONENT
OUT/
Y
PbPr
(G,
R,
B)
--
Provides
good
HD
picture
quality,
but
not
as
good
as
HDMI.
YPbPr
carries
only
picture
information,
not
sound;
use
it
along
with
a
digital
audio
connection
or
Audio
Out
(L/R
red/white)
jacks.
7)
AUDIO
OUT
(R
and
L)
--
Connect
a
second
set
of
audio
cables
to
another
component,
such
as
a
VCR
or
stereo.
8)
DIGITA
L
AUDIO
OUT
(OPTICA
L)
--
Provides
digital-quality
audio
signal.
(Cable
sold
separately.)
9)
HDMI
--
Provides
the
best
quality
HD
picture
(better
than
YPbPr/component
video).
e
HDMI
also
provides
audio,
for
a
high-quality,
"one-cable"
solution.
(Cable
sold
separately.)
10)
RF
REMOTE
ANTENNA
--
Used
to
receive
the
signal
from
your
remote
when
it s
being
used
as
an
RF
remote.
11)
PHONE
JACK
--
Connects
the
DIRECTV
HD
Receiver
to
a
telephone
line.
e
DIRECTV
HD
Receiver
requires
a
land-ba
sed
telephone
line
connection
to
communicate
periodically
with
your
progra
m
provider.
12)
POWER
--
Use
to
connect
the
power
cord
for
your
DIRECTV
HD
Receiver.
H20
User
Guide
NEW.indb
19
8/1/05
2:31:03
PM
20
Choose
Your
Setup
There
are
several
ways
to
connect
your
receiver
to
match
your
particular
equipment
setup
and
to
gain
optimum
signal
quality.
The
basic
steps
are
as
follows
:
?
Connect
the
satellite
dish
cable
to
your
receiver.
?
Connect
the
receiver
audio
and
video
to
your
TV
or
VCR.
?
If
you
connected
the
receiver
to
a
VCR,
connect
the
VCR
to
your
TV.
?
Connect
the
receiver
to
a
telephone
line.
?
Plug
in
all
power
cords.
This
section
gives
detailed
instructions
on
the
types
of
connections
you
ca
n
make,
depending
on
the
equipment
you
have,
in
order
to
get
the
best
picture
and
sound
quality.
Note
that
the
back
panels
of
your
TV
a
nd
other
equipment
may
not
exactly
match
those
illustrated.
When
working
with
cables,
be
sure
to
connect
corresponding
outputs
and
inputs
(Video
OUT
to
Video
IN,
Right
Audio
OUT
to
Right
Audio
IN,
etc.).
Never
connect
anINtoanINoranOUT
to
an
OUT.
All
A/V
jacks
and
inputs
are
color
coded.
Always
match
the
color
of
the
plug
to
the
same
color
of
the
jack.
OUT
IN
TIP
H20
User
Guide
NEW.indb
20
8/1/05
2:31:03
PM
21
Connecting
Your
DIRECTV
HD
Receiver
to
your
TV
or
VCR
Depending
on
the
inputs
on
the
back
of
your
TV
or
VCR,
you
have
the
following
options
for
connecting
your
DIRECTV
HD
Receiver:
?
HDMI
?
YPbPr
Video
?
S-Video
?
Digital
Audio
(optical)
?
Analog
Audio
These
connections
are
described
on
the
following
pages.
Everybody
wants
to
be
connected.
Due
to
restrictions
imposed
by
copyright
holders,
certain
programming
may
include
content
protection
meaasures
that
may
restrict
viewing
in
high-definition
and/or
recording
with
certain
consumer
electronics
equipment
attached
to
the
receiver.
Please
contact
the
manufacturer
of
such
equipment
for
additional
information.
Important
H20
User
Guide
NEW.indb
21
8/1/05
2:31:03
PM
22
Making
the
Video
Connections
Choose
one
of
the
following
connections:
?
Best
(HD
Video
and
Digital
Audio):
Connect
the
HDMI
cables
to
the
HDMI
jacks
on
the
receiver
and
your
TV.
HDMI
cables
also
carry
digital
audio,
so
you
do
not
need
to
make
a
separate
audio
connection,
unless
you
would
like
to
use
other
audio
outputs;
for
example,
if
you
want
to
connect
your
DIRECTV
HD
Receiver
to
a
stereo
or
home
theater
system.
Note:
HDMI
cable
is
not
included
with
the
HD
Receiver.
?
Better
(HD
Video):
Connect
one
end
of
the
Component
(Y
Pb
Pr)
video
cables
to
the
COMPONENT
OUT
video
jacks
on
the
DIRECTV
HD
Receiver.
Connect
the other
end
of
the
component
video
cable
to
the
component
input
on
your
TV,
making
sure
to
correctly
match
the
red,
green
and
blue
connectors.
You
will
need
to
connect
audio
separately.
?
Good
(Non-HD):
Connect
one
end
of
the
S-Video
cables
to
the
S-VIDEO
OUT
jacks
on
the
DIRECTV
HD
Receiver.
Connect
the
other
end
to
the
S-Video
input
on
your
TV.
Note:
e
S-
Video
cable
will
not
provide
an
HD
signal
to
your
TV.
?
Not
recommended
(Non-HD).
You
can
use
RCA
connectors
to
connect
your
DIRECTV
HD
Receiver
to
your
TV,
but
it
is
not
recommended.
To
get
the
best
quality
of
image,
use
one
of
the
above
methods.
However,
if
your
TV
does
not
support
S-Video,
component
or
HDMI
connections,
connect
one
end
of
the
RCA
cable
(usually
with
a
yellow
plug)
to
the
VIDEO
OUT
jack
on
the
DIRECTV
HD
Receiver.
Connect
the
other
end
to
the
video
input
on
your
TV.
TIP
To
switch
between
watching
your
VCR
and
watching
video
from
your
receiver,
you
may
need
to
progr
am
the
INPUT
key
on
your
DIRECTV
Remote.
(See
page
30
for
info.)
Some
TVs
also
have
a
MENU
button
that
allows
you
to
change
the
video
source
using
an
onscreen
menu.
If
you
have
trouble
changing
the
video
source,
refer
to
the
instructions
that
came
with
your
TV.
To
obtain
optimum
picture
quality,
make
sure
the
receiver
is
connected
directly
to
the TV.
Connecting
the
receiver
to
the
TV
through
a
VCR
or
DVD
recorder
is
known
to
yield
less
than
optimum
picture
quality,
particularly
when
viewing
copy-
protected
programming.
Important
H20
User
Guide
NEW.indb
22
8/1/05
2:31:04
PM
23
Connect
Video
Cables
--
The
back
panels
of
your
equipment
may
not
look
exactly
like
those
illustrated.
S-VIDEO
OUT
HDMI
DIRECTV
HD
Receiver
RF
AN
SATELLITE
IN
DIGITAL
AC
IN
REMOTE
NTENNA
PHONE
JACK
Tele
ision
Television
COMPONENT
IN
S-VIDEO
IN
S-VIDEO
HDMI
(includes
video
&
audio)
HDMI
DIGITAL
AUDIO
IN
(OPTICAL)
DIGITAL
AUDIO
IN
(COAXIAL)
S-VIDEO
HDMI
*Note:
Do
not
confuse
the
component
YPbPr
cable
with
a
standard
Audio/Video
(RCA-type)
cable.
Observe
the
Red,
Green,
Blue
color-coding.
You
will
not
get
HD
video
if
you
use
the
Video
Out
connector
on
your
DIRECTV
HD
Receiver
or
TV.
GOOD
BETTER*
BEST
H20_UG-Chap
1
-
Getting
Started.23
23
8/10/05
9:06:57
AM
24
Note
If
your
TV
only
has
one
audio
input
jack
use
AUDIO
L
(white)
jack
on
the
back
of
the
DIRECTV
Receiver
to
make
the
connection.
Making
the
Audio
Connections
?
Best:
If
you
connected
your
DIRECTV
HD
Receiver
to
your
TV
with
HDMI
cables
you
do
not
need
to
make
a
separate
audio
connection,
unless
you
would
like
to
use
other
audio
outputs;
for
example,
if
you
want
to
connect
your
DIRECTV
HD
Receiver
to
a
stereo
or
home
theater
system.
Note:
HDMI
cable
is
not
included
with
the
DIRECTV
HD
Receiver.
?
Best
2:
You
may
also
receive
digtal
audio
by
connecting
an
Optical
Audio
cable
from
the
DIGITAL
AUDIO
OUT
(OPTICAL)
jack
on
your
DIRECTV
HD
Receiver
to
a
DIGITAL
AUDIO
IN
(OPTICAL)
jack
on
your
TV.
is
output
can
also
be
used
if
you
wish
to
listen
to
audio
on
a
stereo
or
home
theater
system,
even
if
you
are
already
using
a
n
HDMI
cable
for
audio
on
your
TV.
Note:
Optical
Audio
cable
is
not
included
with
the
DIRECTV
HD
Receiver.
?
Good:
For
analog
audio,
connect
the
white
(L)
a
nd
red
(R)
RCA-type
cables
from
the
DIRECTV
HD
Receiver
to
your
TV.
If
you
used
an
HDMI
cable
to
hook
up
video,
you
can
skip
this
section.
H20
User
Guide
NEW.indb
24
8/1/05
2:31:10
PM
25
Connect
Audio
Cables
--
The
back
panels
of
your
equipment
may
not
look
exactly
like
those
illustrated.
DIGITAL
AUDIO
OUT
(OPTICAL)
DIRECTV
HD
Receiver
Television
Television
COMPONENT
IN
S-VIDEO
IN
HDMI
DIGITAL
AUDIO
IN
(OPTICAL)
RCA-type
DIGITAL
OPTICAL
*
NOTE:
For
best
audio
quality,
use
the
HDMI
cable
for
audio
and
video.
(See
"Making
the
Video
Connections.")
GOOD
BEST
2*
SATELLITE
IN
AC
IN
RF
REMOTE
ANTENNA
PHONE
JACK
H20_UG-Chap
1
-
Getting
Started.25
25
8/10/05
9:07:03
AM
26
Making
the
Basic
Connections
1)
Connect
DIRECTV
HD
Receiver
to
Satellite
Dish.
Connect
the
RG-6
RF
coa
xial
cable
from
your
satellite
dish
to
the
jack
labeled
SATELLITE
IN
on
the
DIRECTV
Receiver.
2)
Conne
ct
Off-air
a
ntenna
to
DIRECTV
HD
Receiver
(optional).
Connect
the
off-air
antenna
to
the
jack
labeled
OFF-AIR
IN
on
your
receiver.
When
you
go
through
the
Guided
Setup
process,
be
sure
to
select
the
Satellite
&
Antenna
button
when
you
reach
the
Satellite
Dish
&
Off-Air
Antenna
screen.
3)
Connect
RF
remote
antenna
to
DIRECTV
HD
Receiver
(optional).
If
you
wa
nt
to
use
your
remote
without
having
to
point
it
at
the
receiver,
such
as
from
another
room,
or
in
a
setup
where
objects
are
likely
to
block
the
beam
from
your
remote
to
your
DIRECTV
HD
Receiver
(such
a
s
the
receiver
is
in
a
cabinet
with
a
door),
then
plug
the
RF
remote
antenna
into
the
RF
REMOTE
ANTENNA
jack
on
your
receiver.
Your
receiver
defaults
to
IR
functionality.
You
can
activate
RF
functionality
during
Guided
Setup.
After
Guided
Setup,
you
can
activate
RF
functionality
by
going
to
the
System
Setup
screen
a
nd
choosing
REMOTE
in
the
left
menu.
Select
IR/RF
Setup
button
a
nd
follow the
on
screen
instructions.
4)
Connect
DIRECTV
HD
Receiver
to
Telephone
Line.
Plug
one
end
of
the
telephone
cord
into
a
phone
jack
on
your
wall
(or
into
a
phone
splitter
that
is
plugged
into
a
phone
jack)
a
nd
the other
end
into
the
PHONE
JACK
on
the
back
of
the
DIRECTV
Receiver.
5)
Plug
all
power
cords
into
electrical
sockets.
You're
almost
done!
H20
User
Guide
NEW.indb
26
8/1/05
2:31:15
PM
27
Connect
Other
Cables
--
The
back
panels
of
your
equipment
may
not
look
exactly
like
those
illustrated.
OFF
AIR
IN
SATELLITE
IN
USB
S-VIDEO
OUT
DIGITAL
AUDIO
OUT
(OPTICAL)
HDMI
AC
IN
RF
REMOTE
ANTENNA
PHONE
JACK
SATELLITE
IN
1
2
4
5
DIRECTV
HD
Receiver
3
While
you're
looking
at
the
back
of
your
DIRECTV
HD
Receiver,
write
down
the
serial
number,
receiver
ID
and
model
number.
You'll
need
them
later.
Model
#
Receiver
ID
Serial
#
(Copy
these
numbers
to
page
82
along
with
your
other
purchase
information)
H20_UG-Chap
1
-
Getting
Started.27
27
8/10/05
9:07:08
AM
28
Guided
Setup
&
Activation
Now
that
your
receiver
and
equipment
are
all
hooked
up
and
plugged
in,
you're
ready
to
complete
setup
to
begin
enjoying
your
DIRECTV
ser
vice.
1)
Make
sure
the
MODE
switch
at
the
top
of
the
remote
control
is
set
to
DIRECTV,
which
is
the
far-
left
position.
2)
Press
TV
POWER
ON.
e
DIRECTV
Receiver
will
turn
on.
3)
e
first
screen
will
allow
you
to
select
a
language.
Using
the
arrow
keys
on
the
remote
control,
move
to
the
language
you
prefer
and
press
SELECT.
4)
You
will
see
a
Welcome
screen.
TIP
SELECT
MENU
You
may
decide
to
set
up,
change
or
adjust
some
of
the
settings
later.
When
you re
ready,
press
MENU on
your
remote,
press
SELECT
on
Settings
then
select
Setup.
ON
AV1
AV2
TV
TV
POWER
TV
INPUT
PWR
H20
User
Guide
NEW.indb
28
8/1/05
2:31:17
PM
29
HDTV
settings
in
Guided
Setup
Several
screens
in
the
Guided
Setup
process
are
related
to
HDTV:
4
TV
Ratio
Screen:
is
screen
lets
you
select
your
TV s
aspet
ratio:
4:3
or
16:9.
4
TV
Resolutions
Screen:
As
you
select
each
resolution,
an
onscreen
message
asks
if
you
can
still
see
the
screen
properly.
If
you
can,
press
the
INFO
key.
If
not,
the
unsupported
resolution
is
turned
off
after
a
few
seconds.
If
you
turn
on
Native
mode,
the
receiver
will
automatically
adjust
resolution
to
match
the
resolution
of
individual
TV
programs
as
they
are
tuned.
4
Primary
Local
Network:
If
you ve
chosen
to
set
up
both
your
Satellite
Dish
and
Off-Air
Antenna,
you
will
see
this
screen
near
the
end
of
Guided
Setup.
e
receiver
will
use
the
ZIP
code
you
enter
on
this
screen
to
determine
what
locally
broadcast
digital
stations
are
available
to
you.
Setting
up
a
Secondary
Local
Network
is
optional;
it
can
be
useful
if
you
are
located
between
two
network
areas
and
intend
to
receive
programming
from
both
via
your
off-air
antenna.
The
User
Guide
that
came
with
your
TV
will
help
you
set
the
HDTV
settings
properly.
H20
User
Guide
NEW.indb
29
8/1/05
2:31:19
PM
30
Important
In
order
to
protect
your
TV
screen
from
burn-in
(a
side-effect
caused
when
a
stationary
image
is
displayed
for
too
long),
the
DIRECTV
Receiver
interface
automatically
goes
into
screen
saver
mode,
and
displays
a
black
screen
with
a
moving
logo
when
no
key
is
pressed
for
5
minutes
or
more
while
a
stationary
image
is
displayed
on
the
TV.
To
dismiss
the
screen
saver
and
return
to
what
you
were
doing,
press
any
key
on
the
remote.
Burn-in
may
cause
permanent
damage
to
your
TV
and
DIRECTV
is
not
liable
for
any
damages
that
may
be
caused
to
your
TV.
Now,
let
us
lead
the
way...
Simply
follow
the
onscreen
directions
to
complete
your
setup
functions.
If
you ve
installed
your
satellite
dish
and
system
yourself,
you ll
be
guided
though
various
functions
for
optimizing
your
signal
and
setup
---
including
positioning
your
dish
and
a
system
test.
If
you
had
your
system
professionally
installed,
these
functions
already
have
been
completed.
After
these
setup
procedures
are
complete,
you ll
see
a
message
onscreen
that
says,
"Acquiring
Satellite
Info,"
a
s
the
receiver
gathers
information
from
the
satellite
for
the
onscreen
program
guide.
Next,
you ll
be
given
the
opportunity
to
progra
m
your
remote
to
control
other
equipment
such
as
your
TV
and/or
DVD
player.
Just
follow
the
screen
instructions
and
you ll
be
ready
to
watch
in
no
time!
Guided
Setup
is
as
simple
as
following
the
onscreen
instructions.
When
in
doubt,
we've
usually
highlighted
the
most
likely
choice
for
you.
H20
User
Guide
NEW.indb
30
8/1/05
2:31:19
PM
31
Activate
Your
DIRECTV
Service
Once
all
the
setup
processes
are
complete,
all
that's
left
to
do
is
activate
your
DIRECTV
service.
Before
you
make
the
call,
be
sure
to:
4
Have
on
ha
nd
your
service
address,
social
security
number
and
a
valid
major
credit
card.
4
Note
your
access
card
and
receiver
ID
numbers.
(You
may
have
written
them
down
earlier
in
this
chapter.)
When
you're
ready,
just
call
1-
80
0
-DIR
ECT
V
(1-800-347-3288)
and
pick
the
programming
package
that's
right
for
you.
H20
User
Guide
NEW.indb
31
8/1/05
2:31:19
PM
"
"
Hang
in
there...
Just
a
little
more
techie
stuff
to
go.
H20
User
Guide
NEW.indb
32
8/1/05
2:31:20
PM
33
Programming
Your
Remote
Control
You
may
have
already
programmed
your
remote
control
during
Guided
Setup,
but
if
you
didn t,
or
you
want
to
make
changes,
or
you ve
acquired
some
new
equipment,
follow
these
instructions.
You
can
progra
m
the
DIRECTV
Remote
Control
to
operate
your
TV
power,
volume
and
mute,
additional
equipment
such
as
a
DVD,
VCR,
stereo,
or
second
TV
or
DIRECTV
Receiver.
1)
Press
MENU
to
display
the
Quick
Menu.
2)
Highlight
Settings
and
press
SELECT.
3)
Highlight
Setup
a
nd
press
SELECT.
4)
Press
SELECT
on
Remote
in
the
left
menu.
5)
Follow
the
onscreen
instructions
to
program
your
remote
for
your
TV
or
additional
equipment
(AV1
and
AV2).
Once
your
remote
is
programmed
to
work
with
your
TV,
the
VOL
and
MUTE
key
control
the
TV
regardless
of
the
slide
switch
position.
If
you
would
like
to
change
the
VOL
and
MUTE
to
work
with
other
audio
equipment,
such
as
a
stereo,
you
ca
n.
When
you
program
the
remote
for
the
audio
equipment,
onscreen
instructions
will
direct
you
on
how
to
do
this.
If
you
programmed
your
Remote
Control
during
Guided
Setup,
you
can
skip
this
section.
H20
User
Guide
NEW.indb
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8/1/05
2:31:20
PM
34
Options
For
Changing
Video
Output
In
order
to
optimize
the
display
of
programs
on
your
television,
you
may
occasionally
need
to
change
the
resolution
and/or
screen
format.
ere
are
two
keys
that
can
be
used
to
make
cha
nges:
the
FORMAT
key
on
the
remote
control
a
nd
the
RESOLUTION
key
on
the
front
panel
of
the
receiver.
FORMAT
key
on
Your
Remote
Pressing
this
key
will
cycle
the
resolutions
that
you ve
indicated
in
System
Setup
a
s
being
supported
by
your
TV.
In
addition,
it
will
cycle
the
three
available
screen
formats
in
conjunction
with
each
individual
resolution.
Available
screen
formats
are
based
on
the
TV
Aspect
Ratio
you
set
in
System
Setup.
With
each
press,
an
onscreen
message
will
let
you
know
what
the
current
resolution/format
setting
is.
For
exa
mple,
if
you
indicated
that
your
TV
supports
only
1080i,
480i
and
480p
and
it
is
a
16:9
television,
and
Native
is
turned
off*,
the
cycle
of
settings
for
the
FOR
MAT
key
are
as
follows:
1st
press:
480i/Stretch
6th
press: 480p/Crop
2nd
press:
480i/Letter
box
7th
press:
1080i/Stretch
3rd
press:
480i/Crop
8th
press:
1080i/Letter
box
4th
press:
480p/Stretch
9th
press:
1080i/Crop
5th
press:
480p/Letter
box
10th
press:
repeat
cycle
The
FORMAT
key,
made
simple:
Keep
pressing
the
FORMAT
key
until
you
like
the
picture
on
your
TV.
*
In
Native
mode,
the
receiver
automatically
adjusts
resolution
to
match
the
resolution
of
individual
TV
programs
as
they
are
tuned.
H20
User
Guide
NEW.indb
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8/1/05
2:31:20
PM
35
If
your
TV
supports
all
formats
(1080i,
720p,
480i
a
nd
480p),
then
your
cycle
would
also
include
720p.
If
Native
is
turned
on,
the
FORMAT
key
cycles
through
Stretch,
Letter
and
Crop
for
the
current
TV
program s
native
resolution.
e
FOR
MAT
key
allows
you
to
easily
cycle
all
resolution
and
format
settings
with
a
single
key
until
the
picture
displays
the
way
you
like
it.
Navigating
menus
to
modify
settings
is
not
necessary.
If
pressing
this
key
causes
a
loss
of
video
and
audio,
continue
to
press
it
until
the
picture
returns.
(Wait
a
second
between
presses
to
allow
the
Receiver
to
change
the
resolution.)
is
can
happen
if
your
settings
include
a
resolution
that
your
TV
doesn t
support.
To
correct
this,
you ll
need
to
change
your
resolution
setting:
Press
MENU,
select
Settings,
then
Setup,
then
HDTV
in
the
left
side
menu.
Press
SELECT
on
the
Resolution
tab
a
nd
mark
or
unma
rk
the
TV
Resolutions
to
display
the
resolutions
supported
by
your
television.
RESOLUTION
Key
on
Receiver
Front
Panel
is
key
is
used
to
cycle
all
available
resolutions
on
your
DIRECTV
HD
Receiver.
It
does
not
cycle
format
settings.
If
video
and
audio
are
not
appearing,
it
may
be
because
the
current
resolution
setting
is
not
supported
by
your
television.
By
pressing
this
key,
you
can
check
all
available
resolutions
to
see
if
that
solves
the
problem.
e
lights
next
to
the
RESOLUTION
key
on
the
front
pa
nel
will
light
below
the
resolution
to
which
the
receiver
is
set;
they
will
cha
nge
with
each
key
press.
Resolution
made
simple:
Set
the
resolution
to
the
highest
number
that
your
TV
supports
by
pressing
the
RESOLUTION
key.
H20
User
Guide
NEW.indb
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8/1/05
2:31:20
PM
36
Using
Your
IR/RF
Remote
to
Control
Your
DIRECTV
HD
Receiver
You
can
skip
this
section
if
you
setup
your
Remote
Control
during
Guided
Setup.
It
is
included
here
if
you
skipped
that
part,
or
if
you
want
to
change
your
Remote
setup
later.
e
remote
control
included
with
your
DIRECTV
HD
Receiver
works
in
either
IR
(infra
red)
or
RF
(radio
frequency).
IR
is
the
"typical"
type
of
remote
you
are
already
familiar
with
from
other
remotes
you
may
have
---
the
remote
must
be
pointed
at
the
device
for
it
to
respond.
RF
allows
you
to
operate
the
DIRECTV
HD
Receiver
without
having
to
point
your
remote
directly
at
it,
such
as
when
the
receiver
is
installed
in
a
cabinet,
or
you
use
the
remote
from
another
room
in
your
house.
e
operating
range
of
the
remote
is
up
to
200
feet,
with
some
possible
decrease
due
to
weak
batteries
or
obstacles
such
as
walls
in
your
house.
Once
programmed,
your
RF
will
be
addressed
to
only
one
receiver,
so
will
not
affect
other
receivers
in
your
home.
To
setup
your
remote
for
RF,
press
the
MENU
key,
press
SELECT
on
Settings,
then
select
Remote
from
the
left
menu.
Press
SELECT
on
the
IR/RF
Setup
button.
Follow
the
onscreen
instructions
to
configure
your
remote.
A
remote
that
can
go
through
walls?
That's
right:
We're
rethinking
your
remote,
too.
H20
User
Guide
NEW.indb
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8/1/05
2:31:21
PM
37
Receiving
Local
"Off-Air"
Broadcast
Channels
e
DIRECTV
HD
Receiver
can
receive
both
satellite
and
locally
transmitted,
off-air
broadcast
channels,
and
will
display
these
local
cha
nnels
in
the
Guide.
In
order
to
receive
off-air
channels,
attach
an
off-air
antenna
to
the
OFF-AIR
IN
a
s
instructed
in
the
"Choose
Your
Setup"
section
starting
on
page
20.
During
the
Guided
Setup
process,
be
sure
to
select
the
Satellite
&
Antenna
button
when
you
reach
the
Satellite
Dish
&
Off-Air
Antenna
screen
and
follow
the
onscreen
instructions.
If
you
didn t
setup
an
off-air
antenna
during
the
guided
setup,
you
must
enter
your
location
into
the
receiver
using
the
Local
Network
Area
screens
in
order
to
receive
Program
Guide
information
for
local
off-air
broadcast
cha
nnels.
When
you
enter
your
ZIP
code,
if
there
is
more
than
one
network
area
available,
your
receiver
will
show
your
options.
Pick
the
one
closest
to
you
a
s
your
primary
network
area.
In
some
cases,
there
may
be
more
than
two
cities
displayed.
You
may
decide
to
also
enter
a
secondary
local
network
if
more
than
one
is
available
to
you,
but
this
is
optional.
To
scan
for
off-air
channels
and
set
up
the
local
network
areas
after
Guided
Setup,
do
the
following:
1.
Press
MENU.
2.
Press
SELECT
on
Settings
in
the
Quick
Menu.
3.
Select
Setup
in
the
Quick
Menu.
4.
Select
Sat
&
Ant
from
the
options
on
the
left
menu.
5.
Press
SELECT
on
the
Antenna
Setup
button.
If
you
have
not
selected
your
local
networks
yet,
select
the
Local
Networks
button
and
follow
the
instructions
until
you
are
done.
6.
Select
the
Scan
for
Channels
button
to
have
the
receiver
sca
n
local
off-air
frequencies.
When
the
receiver
has
finished
scanning
for
cha
nnels,
you
are
given
the
chance
to
edit
local
off-air
channels
to
remove
channels
from
the
Guide
that
you
don t
watch,
or
those
that
have
poor
reception.
NOTE:
Your
reception
sill
vary
by
geographic
location.
In
other
words:
Some
areas
get
better
reception
than
others!
H20
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2:31:21
PM
H20
User
Guide
NEW.indb
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8/1/05
2:31:21
PM
39
41
Watching
TV
45
The
Guide
47
Autotune
49
Pay
Per
View
Chapter
2
What's
On
H20
User
Guide
NEW.indb
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8/1/05
2:32:18
PM
H20
User
Guide
NEW.indb
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8/1/05
2:32:21
PM
41
Watching
TV
Now
that
everything s
set
up,
you re
ready
to
grab
your
remote
and
start
surfing!
With
the
MODE
switch
to
the
left
(under
the
DIRECTV
logo),
press
PWR.
To
access
the
channel
of
your
choice,
simply
key
in
its
numbers
on
your
remote
(the
channel
will
appea
r
in
a
second
or
two,
or
press
ENTER
after
the
numbers
a
nd
it
will
appea
r
right
away).
You
can
also
navigate
to
different
channels
through
the
Guide,
described
in
detail
later
in
this
chapter.
Keep
in
mind,
either
way,
you ll
only
be
able
to
access
those
channels
in
your
chosen
DIRECTV
programming
package.
For
a
list
of
the
channels
available
in
the
DIRECTV
programming
packages,
visit
DIRECTV.com.
Use
the
black
keys
on
the
left
side
of
your
remote
control
to
adjust
volume
up
or
down
(VOL)
or
mute
the
sound
(MUTE).
e
black
keys
on
the
right
side
can
take
you
to
the
next
channel
numerically
up
or
down
(CHAN),
or
jump
to
the
previous
cha
nnel
you
watched
(PREV).
Use
the
Channel
Lineup
(included
in
your
Welcome
package)
to
get
familiar
with
our
channel
numbers.
TIP
VOL
MUTE
PREV
CHAN
PA
GE
H20
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Guide
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8/1/05
2:32:21
PM
6
1
23
45
7
H20
User
Guide
NEW.indb
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8/1/05
2:32:22
PM
43
The
Channel
Banner
Any
time
you
tune
to
a
channel,
the
Channel
Banner
appears
across
the
top
of
the
screen,
displaying
info
on
the
channel
and
show
you
are
currently
watching:
1)
Current
date
&
time
2)
DIRECTV
Cha
nnel
--
Channel
logo,
number
a
nd
call
letters
of
the
station
you re
currently
viewing.
3)
Progra
m
Info
--
Program
title,
stop
and
start
time
and
rating
of
the
current
progra
m.
4)
Current
Favorites
--
Favorite
Cha
nnels
list
currently
in
use.
5)
Audio
options
--
A
"filled
in"
icon
indicates
alternate
audio
options
a
re
available.
A
"hollow"
icon,
no
alternate
audio
options
are
available.
6)
Messages
--
A
"filled
in"
icon
indicates
new
DIRECTV
messages
in
Caller
ID
&
Messages.
A
"hollow"
icon,
there
are
no
new
or
unread
messages.
7)
P
a
r
e
n
t
a
l
C
o
n
t
r
o
l
s
--
Parental
Controls
lock
status.
ree
icons:
Locked
("filled-in"
lock
icon),
unlocked
("hollow"
unlocked
icon)
and
temporarily
unlocked
("filled-in"
locked
icon).
Music
Channels
Your
DIRECTV
service includes
dozens
of
enjoyable,
continuous,
commercial-free
music
channels
with
something
for
every
taste.
Tune
to
these
just
as
you
would
to
any
channel.
You'll
see
a
special
Channel
Banner
that
initially
displays
the
channel
description
(for
example,
"Alternative,"
"Today's
Country").
As
each
song
is
played,
its
info
will
appear
in
the
banner,
including
song
title,
artist
and
record
company..
To
see
program
details
at
any
time
press
INFO
on
your
remote
(press
a
second
time
to
clear).
Select
More
Info
button
to
see
additional
options.
6
1
2
3
4
5
7
Current
Date
&
Time
DIRECTV
Channel
Program
Info
Current
Favorites
Audio
Options
Messages
Parental
Controls
H20
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Guide
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2:32:23
PM
H20
User
Guide
NEW.indb
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8/1/05
2:32:24
PM
45
The
Guide
Overview
of
the
DIRECTV
Advanced
Program
Guide
e
Guide
displays
listings
of
current
and
upcoming
programs
for
up
to
7
days
in
advance.
Find
out
what s
on
(now
or
later),
change
the
cha
nnel,
find
and
purchase
a
pay
per
view
movie
or
event,
or
sea
rch
for
a
progra
m
you re
interested
in.
Icons
you
may
see
in
the
Guide:
4
--
Broadca
st
in
letterbox
(16:9
widescreen)
format
4
--
All
Day
Ticket
Pay
Per
View
showings
(pay
once,
watch
all
day)
4
--
HD
program
4
--
Dolby
Digital
audio
available
GUIDE
Press
the
GUIDE
key
twice
to
skip
the
Category
Sort
screen.
TIP
H20
User
Guide
NEW.indb
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8/1/05
2:32:24
PM
46
Getting
Around
in
the
Guide
Press
the
GUIDE
key
on
your
remote,
then
choose
how
you
want
to
filter
the
Guide
(or
press
GUIDE
twice
to
skip
the
filter).
Select
All
Channels,
or
cha
nnels
in
a
specific
category.
Moving
through
the
Guide
is
simple:
4
e
UP,
DOWN,
LEFT
and
RIGHT
arrow
keys
move
you
through
listings
and
time
slots.
Highlight
a
progra
m
or
channel
cell
to
view
its
description.
4
Use
the
CHAN
key
up
or
down
to
scroll
a
full
page.
4
Press
the
RED
or
GREEN
keys
to
move
forward
or
back
in
time.
4
To
tune
to
a
program
that
is
on
now,
highlight
the
program
and
press
SELECT.
Selecting
a
future
program
displays
program
information.
4
Press
INFO
when
you ve
highlighted
a
show
in
the
Guide
to
view
a
more
in-depth
description
and
options.
Pressing
INFO
when
you ve
highlighted
the
channel
na
me
displays
the
channel s
listing
for
up
to
7
days.
4
Press
SELECT
when
you ve
highlighted
a
channel
cell
(far
left)
to
view
that
channel
in
the
TV
window.
4
Press
MENU
to
see
Guide
options,
change
your
Favorites
list,
or
jump
to
a
desired
date
and
time.
Highlight
an
item
by
using
the
arrow
keys
to
move
LEFT,
RIGHT,
UP
or
DOWN.
Press
SELECT
to
access
the
information
or
channel.
GUIDE
MENU
INFO
BACK
EXIT
LIST
GUIDE
ACTIVE
SELECT
H20
User
Guide
NEW.indb
46
8/1/05
2:32:25
PM
47
Autotune
An
even
better
way
to
catch
all
your
favorites
Autotune
is
a
great
way
to
see
your
favorite
programs
on
your
schedule.
You
won t
forget
to
tune
to
your
favorite
team s
playoff
game
because
you
got
distracted.
Just
set
a
program
to
autotune
a
nd
your
DIRECTV
Receiver
will
tune
to
it
automatically
when
it
starts.
To
schedule
a
program
for
autotuning
with
specific
options:
1)
Highlight
a
progra
m
that
interests
you
and
press
INFO.
2)
Highlight
and
select
Autotune.
A
screen
is
displayed
where
you
can
set
Autotune
options
for
that
program.
Follow
the
onscreen
instructions
to
set
the
program
to
autotune
as
you
wish.
3)
Select
the
Set
Autotune
button,
then
OK
on
the
confirmation
screen.
If
a
program
you
select
to
autotune
conflicts
with
a
nother
program,
you
will
be
notified
of
the
conflict
at
the
time
and
given
a
choice
of
which
autotune
to
cancel.
Don't
you
hate
when
you
miss
a
show
just
because
you
forget
it's
on?
So
do
we.
H20
User
Guide
NEW.indb
47
8/1/05
2:32:25
PM
48
Changing
Autotune
Options/Canceling
an
Autotune
Once
you
have
scheduled
a
progra
m
to
autotune,
you
ca
n
change
the
autotune
options
or
cancel
the
autotune
by
selecting
the
program
in
the
Guide
or
the
To
Do
List
(press
LIST);
then,
select
the
Autotune
item
in
the
left
menu,
and
follow
the
onscreen
instructions
to
change
the
program s
options
or
ca
ncel
the
Autotune
completely.
For
all
programs,
you
can
extend
Autotune
start
a
nd
stop
times
(for
example,
start
1
minute
before the
program;
stop
5
minutes
after
the
scheduled
end
of
the
program).
Recording
to
VCR
To
record
a
program
on
your
VCR,
make
sure
you ve
connected
your
VCR
properly
to
your
DIRECTV
Receiver,
then
set
up
your
VCR
to
record
at
the
same
time
as
a
scheduled
autotune
and
you re
set.
See
your
VCR
User s
Guide
for
information
on
how
to
set
it
up
for
scheduled
or
manual
recording.
To
obtain
optimum
picture
quality,
make
sure
the
receiver
is
connected
directly
to
the
TV.
Connecting
the
receiver
to
the
TV
through
a
VCR
or
DVD
recorder
is
known
to
yield
less
than
optimum
picture
quality,
particularly
when
viewing
copy-
protected
programming.
Important
Use
Autotunes
to
record
your
favorite
shows
to
your
VCR.
H20
User
Guide
NEW.indb
48
8/1/05
2:32:26
PM
49
Pay
Per
View
The
Latest
Movies,
24
Hours
a
Day
You
don t
have
to
go
out
for
the
best
and
biggest
movies
and
special
events!
Recent
hits
and
events
like
sports,
comedy
and
more
are
available
24
hours
a
day
on
DIRECTV
Pay
Per
View.
You ll
find
them
listed
in
the
Guide
in
the
100s.
Tune
to
a
pay
per
view
program
or
press
INFO
on
a
highlighted
pay
per
view
program.
Select
the
Buy
option
and
follow
the
onscreen
instructions.
As
long
a
s
your
receiver
has
been
connected
to
a
land-based
phone
line,
you
can
use
your
remote
to
order.
You
can
cancel
your
pay
per
view
order
for
any
reason
as
long
as
none
of
the
program
has
been
viewed.
Press
LIST
to
display
the
To
Do
List.
Press
SELECT
on
the
Purchase
item
in
the
left
menu.
Select
the
desired
program
and
follow
the
onscreen
instructions.
You
can
also
order
DIRECTV
Pay
Per
View
movies
and
events
on
the
Internet
at
DIRECTV.com
or
over
the
phone
at
1-800-531-5000.
Keep
in
mind,
though,
there
is
an
additional
ordering
fee
for
purchases
placed
over
the
phone.
TIP
H20
User
Guide
NEW.indb
49
8/1/05
2:32:26
PM
H20
User
Guide
NEW.indb
50
8/1/05
2:32:27
PM
51
52
Using
the
Quick
Menu
52
Settings
54
Audio
Options
55
Dolby
Digital
56
Category
Sort
56
Pay
Per
View
57
Find
By
58
Date
&
Time
58
Favorites
59
Caller
ID
&
Messages
60
Parental
Controls
Chapter
3
The
QuickMenu
H20
User
Guide
NEW.indb
51
8/1/05
2:32:47
PM
52
Using
the
Quick
Menu
Press
MENU
on
your
remote
to
easily
access
DIRECTV
features.
Once
the
Quick
Menu
is
displayed,
use
the
UP
and
DOW
N
arrows
to
highlight
a
desired
menu
item,
then
press
SELECT
to
access
that
item.
Some
menu
items
will
display
a
submenu,
others
will
take
you
directly
to
a
new
screen.
To
remove
the
Quick
Menu
at
any
time,
press
MENU
again.
e
features
in
the
Quick
Menu
change
as
needed
to
display
only
the
most
helpful
features
at
any
time.
For
example,
when
the
Quick
Menu
is
displayed
over
the
Guide,
it
displays
special
features
to
help
you
with
the
Guide.
Settings
Selecting
Settings
in
the
Quick
Menu
displays
a
submenu
of
items
that
lets
you
customize,
adjust
a
nd
keep
track
of
your
DIRECTV
viewing
experience.
Setup
e
Setup
item
in
the
Quick
Menu
displays
the
Setup
screen,
where
you
can
access
the
Info
&
Test,
Satellite
&
Antenna
Setup,
Remote
Setup,
Audio
Setup,
Display
Setup,
Access
Card
and
System
Reset
screens.
Info
&
Test:
e
System
Info
option
lets
you
view
the
current
system
information.
e
System
Test
option
lets
you
run
a
test
on
the
tuner,
access
card,
receiver
ID
and
phone
line.
H20
User
Guide
NEW.indb
52
8/1/05
2:32:50
PM
53
Sat
&
Ant
(Satellite
&
Antenna):
is
option
is
useful
if
your
DIRECTV
HD
Receiver
ha
s
lost
signal
strength,
or
you
need
to
realign
your
satellite
dish
or
setup
an
off-air
antenna.
Remote:
Use
this
option
to
setup
your
remote
to
control
your
TV
and
other
equipment.
Audio:
e
Audio
option
in
Setup
lets
you
make
lasting
adjustments
to
settings
such
as
language
and
Dolby
Digital.
To
make
temporary
adjustments,
use
the
Audio
Options
item
in
the
Quick
Menu.
Display:
is
option
lets
you
change
display
settings
such
as
native
mode,
screen
format,
bar
color,
the
Channel
Banner
display
time,
the
language
in
onscreen
menus,
time
zone
(for
the
clock)
and
screen
centering.
TV
Type:
e
TV
Type
option
is
where
you
can
set
your
TV s
a
spect
ratio
and
resolution.
Access
Card:
Follow
the
onscreen
directions
to
replace
your
access
card.
You
will
need
your
old
and
new
access
cards
to
complete
this
process.
(Note:
DIRECTV
will
provide
new
access
cards
and
instructions
when
necessary.)
Reset:
From
here
you
can
resta
rt
the
receiver,
reset
to
factory
defaults,
or
reset
everything.
Scheduler
is
feature
gives
you
an
overview
of
and
access
to
all
the
programs
you ve
set
to
Autotune
or
purchase.
H20
User
Guide
NEW.indb
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8/1/05
2:32:51
PM
54
Favorites
Check
the
current
status
of
your
Favorites
list(s)
by
clicking
here,
and
make
changes
if
you
like.
See
page
58
for
more
details.
Parental
Controls
Check
the
current
restrictions
of
your
Parental
Controls
by
clicking
here,
and
make
a
ny
adjustments.
See
page
60
for
more
details.
Audio
Options
Some
programs
have
alternate
audio
available
(such
a
s
other
language
tracks
or
Dolby
Digital).
is
option
only
appears
in
the
Quick
Menu
over
Live
TV
when
the
current
program
has
alternate
audio.
Yo
u
can
set
the
default
so
that
whenever
a
program
has
alternate
audio
available,
it
automatically
plays
this
audio,
or
you
can
change
the
alternate
audio
temporarily
for
the
progra
m
you
are
watching.
In
either
case,
press
MENU
while
in
Live
TV,
then:
To
cha
nge
the
default
audio,
from
the
Quick
Menu,
select
Settings,
select
Setup,
then
select
Audio
in
the
left
menu
and
follow
the
onscreen
instructions.
To
temporarily
cha
nge
the
audio,
from
the
Quick
Menu,
select
Audio
Options,
then
select
the
audio
track
you
prefer.
Once
the
program
is
over
or
you
cha
nge
the
channel,
the
audio
will
change
back
to
the
default
setting.
H20
User
Guide
NEW.indb
54
8/1/05
2:32:51
PM
55
Dolby*
Digital
e
recommended
audio
format
for
HDTV
is
Dolby
Digital.
Your
DIRECTV
HD
Receiver
is
capable
of
reproducing
5.1-encoded
audio:
five
discrete
cha
nnels
of
full-range
digital
audio,
plus
one
channel
of
low-frequency
(subwoofer)
audio,
for
use
by
A/V
receivers
capable
of
decoding
the
5.1-channel
signal.
e
audio
signals
are
broken
into
left-front,
center,
right-
front,
left-rear,
right-rear
and
low-frequency
channels.
e
result,
when
your
DIRECTV
HD
Receiver
is
connected
to
a
compatible
Dolby
Digital
A/V
receiver
a
nd
5.1
cha
nnel
speaker
setup,
is
a
n
experience
that
gives
you
much
of
the
dynamic
range,
360-degree
imaging
and
sonic
excitement
of
a
real
theater.
Not
all
TV
progra
ms
deliver
5.1
channel
signals,
and
not
all
progra
ms
are
broadcast
using
Dolby
Digital
for
DIRECTV
programming.
Programs
using
this
high-quality
audio
sta
ndard
are
indicated
by
the
words
Dolby
Digital
in
the
program
description
in
the
Channel
Banner
(see
page
43)
and
the
Guide
(see
page
45).
To
change
the
Digital
Audio
format,
press
MENU,
select
Settings,
then
select
Setup.
Select
Audio
in
the
left
menu.
Highlight
the
Dolby
Digital
tab
and
press
SELECT,
then
follow
the
onscreen
instructions
and
select
from
the
following
options:
4
On:
Turns
on
Dolby
Digital
audio
ouput.
(Note:
True
Dolby
Digital
is
only
available
via
HDMI
or
optical
outputs.
4
Off:
Select
this
option
to
turn
off
Dolby
Digital
Audio
output.
*
Dolby
is
a
registered
trademark
of
Dolby
Laboratories.
Note
What
is
5.1
Audio?
It's
5
channels
of
audio
for
theater-style
sound,
plus
a
subwoofer
for
heart-pounding
bass.
Go
ahead.
Try
this
at
home.
H20
User
Guide
NEW.indb
55
8/1/05
2:32:51
PM
56
Category
Sort
is
feature
lets
you
temporarily
arrange
the
Guide
to
list
only
progra
ms
in
a
particular
category
such
as
Movies,
Sports
or
News.
is
option
only
appears
in
the
Quick
Menu
over
the
Guide.
While
in
the
Guide,
from
the
Quick
Menu,
select
Category
Sort.
To
further
narrow
your
sea
rch,
select
the
category
you
want,
then
select
a
subcategory
if
you
wish.
To
quickly
move
through
the
Category
Sea
rch
results,
use
the
RED
or
GREEN
key
on
your
remote
to
adva
nce
or
reverse
in
90-minute
increments.
Press
GUIDE
to
return
to
the
regular
Guide,
or
EXIT
to
return
to
live
TV.
Pay
Per
View
is
option
enables
you
to
check
out
DIRECTV
Pay
Per
View
listings
by
category.
is
option
only
appears
in
the
Quick
Menu
over
the
Guide.
While
in
the
Guide,
press
MENU,
then
select
Pay
Per
View.
You
will
see
three
choices
for
sorting
the
listings.
Choose
All
to
display
all
current
pay
per
view
programs.
Movies
will
give
you
listings
of
all
current
movies
available.
Pick
Special
Events
to
see
specific
events
such
as
sports,
comedy
specials
and
more.
e
Guide
will
display
only
programs
that
match
the
selected
choice.
H20
User
Guide
NEW.indb
56
8/1/05
2:32:52
PM
57
Find
By
Would
you
like
to
locate
a
particular
program,
movie
or
sports
event
you
want
to
see
---
even
shows
starring
a
favorite
actor,
or
ga
mes
with
your
favorite
team?
Find
by
offers
some
ea
sy
ways
to
spot
just
what
you
want
to
watch.
Press
MENU,
then
select
Find
by.
You
can
find
a
program
by
Title,
Person,
Keyword
or
Channel.
Yo
u
r
sea
rch
will
be
quicker
if
you
narrow
your
search
by
selecting
subcategories;
just
follow
the
onscreen
instructions.
Once
you ve
found
a
program
you re
after,
all
you
have
to
do
is
highlight
and
select
the
title
to
display
when
the
progra
m
is
on.
If
you d
like
to
repeat
a
previous
search,
select
Recent
Finds,
then
select
your
search
to
view
matching
progra
ms.
Note
Keep
in
mind,
when
you
search
with
Find
by,
only
those
programs
slated
to
air
within
the
Guide's
number
of
days
of
programming
supported
by
your
receiver
will
appear
on
your
list.
H20
User
Guide
NEW.indb
57
8/1/05
2:32:52
PM
58
Date
&
Time
is
option
gives
you
a
convenient
way
to
jump
several
days
ahead
in
the
Guide,
without
having
to
scroll
through
pages
of
programs.
Favorites
Favorites
allows
you
to
set
up
special,
customized
Guide
that
shows
only
those
channels
you
choose.
So
you
can
have
easy
access
to
the
channels
you
like
best,
or
perhaps
a
grouping
of
family
channels
just
for
the
kids.
When
you re
using
a
Favorites
list,
the
Guide
will
only
display
those
cha
nnels
you ve
chosen
---
and
you ll
also
only
see
those
channels
when
you
change
channels
using
CHAN
UP/DOWN
onyour
remote.
Keep
in
mind,
no
matter
what
Favorites
list
you re
currently
using,
you
can
still
always
access
any
channel
you
receive
by
keying
in
its
cha
nnel
number
on
your
remote.
You
can
also
edit
or
delete
a
list
at
any
time
by
returning
to
Favorite
and
editing
your
list(s).
H20
User
Guide
NEW.indb
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8/1/05
2:32:53
PM
59
Caller
ID
&
Messages
is
feature
lets
you
receive
important
messages
from
DIRECTV
about
your
ser
vice.
Also,
if
you
have
Caller
ID
ser
vice*,
you
can
also
view
phone
calls
you ve
received
or
turn
call
notification
on
or
off.
Press
MENU
to
display
the
Quick
Menu,
select
Calls
&
Msgs,
then
select
Edit
Settings.
Select
either
Caller
ID
or
Messages
from
the
left
menu,
as
desired.
Caller
ID
e
Call
Log
tab
displays
up
to
25
recent
incoming
calls.
Highlight
and
select
a
name
to
delete
that
listing
from
your
log.
e
Notification
tab
lets
you
turn
the
notification
feature
on
or
off.
When
the
Notification
option
is
on,
you ll
see
a
notice
on
your
TV
screen
whenever
a
call
comes
in.
DIRECTV
Messages
is
feature
lets
you
view
a
listing
of
current
DIRECTV
messages
waiting
for
you.
Simply
highlight
and
select
a
message
in
the
list
to
read,
then
you ll
have
the choice
to
keep
or
delete
it.
e
messages
icon
will
appear
brightly
on
your
channel
banner
whenever
there s
any
new
or
unread
message
in
your
Inbox.
Note
*
You
must
subscribe
to
Caller
ID
service
through
your
local
telephone
company,
and
your
DIRECTV
Receiver
must
be
connected
to
a
phone
line.
H20
User
Guide
NEW.indb
59
8/1/05
2:32:54
PM
60
TIP
SELECT
Parental
Controls
Parental
Controls
enables
parents
to
place
certain
restrictions
on
just
who s
watching
what,
and
require
a
passcode
to
view
restricted
programming.
Whether
it s
for
mature
content
or
spending
amounts,
you re
always
able
to
keep
limitations
where
you
want
them
for
the
whole
family.
Press
MENU
to
display
the
Quick
Menu,
SELECT
Parental
Controls,
then
Edit
Settings,
and
you ll
see
the
current
status
showing
any
restrictions.
e
system
default
is
"unlocked"
for
all
categories.
Ratings
Here
you
can
set
rating
limits
for
Movies
and
TV:
1)
SELECTRatings.
2)
Highlight
the
desired
tab
using
the
ARROW
keys
a
nd
press
SELECT.
Note:
You
ca
n
also
use
RED
or
GREEN
to
cycle
tabs.
Movie
s
Highlight
and
select
the
Movies
tab,
then
set
the
overall
rating
limit
you
wish
to
impose.
Brief
descriptions
of
the
ratings
appear
for
your
guida
nce.
TV
Programs
SELECT
the
TV
tab,
then
highlight
and
select
the
TV
rating
you
desire.
You
can
also
set
ratings
for
particular
content
(for
exa
mple,
Fanta
sy
Violence,
Dialogue),
each
of
which
is
described
when
highlighted.
For
ratings
limits
and
channel
blocks,
as
well
as
most
other
checkbox-type
items,
pressing
SELECT
toggles
the
item
on
and
off
when
setting
them
up.
H20_UG-Chap
3
-
Quick
Menu.indd
60
8/1/05
2:46:06
PM
61
Other
Shows
To
block
programming
that
has
no
rating
---
such
as
news
and
sports
---
select
the
Other
tab.
Channel
Blocks
You
can
block
viewing
of
a
certain
channel
or
channels
from
this
menu.
SELECT
Chan
Blocks
in
the
left
menu,
then
scroll
down
the
channel
list
to
SELECT
those
you
wish
to
block,
or
key
in
channel
numbers
for
quicker
access.
Use
Block
All
or
Allow
All
to
save
time
if
you
wish
to
affect
a
large
number
of
cha
nnels.
Spending
From
the
left
menu,
SELECT
Spending,
then
set
your
preferred
spending
limit
for
any
single
pay
per
view
purchase.
Simply
key
in
the
a
mount
using
the
numbers
on
your
remote.
Hours
From
the
left
menu,
SELECT
Hours,
then
set
your
preferred
hours
during
which
TV
can
be
viewed.
You
can
set
hours
ba
sed
on
"school
nights"
a
nd
weekend
nights---Monday- ursday,
Friday-Saturday,
and
Sunday.
H20_UG-Chap
3
-
Quick
Menu.indd
61
8/1/05
2:46:09
PM
62
Locked
Unlocked
Temporarily
Unlocked
Now,
lock
it
Once
you ve
set
the
restrictions
you
want,
choose
Lock
Now
from
the
left
menu.
You ll
be
directed
to
create
a
passcode
(which
you ll
want
to
make
ea
sy
enough
to
remember,
but
hard
enough
that
the
little
ones
won t
guess
it!).
is
passcode
will
be
your
entry
to
unlocking
and
adjusting
limitations
in
the
future.
An
onscreen
message
will
appear
whenever
anyone
tries
to
tune
to
a
channel
or
program
that
has
been
restricted,
or
attempts
to
spend
or
watch
beyond
limitations
set.
He
or
she
will
not
be
allowed
to
proceed
without
the
passcode.
Using
your
passcode,
you
can
easily
override
the
limits.
Let
me
in...!
Temporarily
or
permanently
unlocking
a
restriction
is
easy.
To
temporarily
unlock
a
particular
program:
1)
When
any
controls
are
currently
activated,
Unlock
Now
will
appea
r
if
you
try
to
tune
to
a
restricted
progra
m.
2)
Select
Unlock
Now
and
enter
the
password.
For
more
unlock
options:
1)
PressMENU,
thenSELECTParentalControls.
2)
Various
options
for
removing
restrictions
tempora
rily
or
permanently
will
appear.
Select
one
and
enter
your
password.
The
Parental
Control
icon
in
the
Channel
Banner
will
tell
you
if
the
receiver
is
locked,
temporarily
unlocked,
or
unlocked.
TIP
H20
User
Guide
NEW.indb
62
8/1/05
2:32:55
PM
63
Note:
If
you
have
Parental
Controls
set
and
temporarily
unlocked,
turning
the
receiver
power
off
will
relock
the
box.
Making
multiple
entries
aimed
at
guessing
the
passcode
is
discouraged
by
a
time
delay;
each
invalid
passcode
entered
lengthens
the
delay
for
subsequent
entry
by
one
second.
To
change
your
passcode
at
any
time:
1)
Pres
s
MENU,
SELECTParentalControls,thenEditSettings.
2)
Scroll
down
to
Passcode
a
nd
press
SELECT.
3)
Enter
your
old
password,
then
enter
a
new
one
twice
to
confirm.
Don't
use
obvious
numbers,
like
birthdays
or
addresses,
for
your
passcode.
Your
kids
are
smarter
than
you
think.
H20
User
Guide
NEW.indb
63
8/1/05
2:32:56
PM
H20
User
Guide
NEW.indb
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8/1/05
2:32:56
PM
65
66
Troubleshooting
77
Limited
90-Day
Warranty
82
Product
Information
83
DIRECTV
PROTECTION
PLAN
85
FCC
Customer
Information
89
Index
Chapter
4
Other
Info
H20_UG-Chap
4
-
Other
Info.indd
65
8/1/05
2:46:28
PM
66
Troubleshooting
Many
problems
can
be
corrected
by
performing
a
simple
reset
of
the
DIRECTV
HD
Receiver.
If
you
experience
image
freezes,
audio
freezes
or
blank
screen,
or
the
system
won t
respond
to
front
panel
button
or
remote
control,
try
one
of
these:
4
Press
the
red
RESET
button
behind
the
access
card
panel
door
on
the
front
of
the
DIRECTV
HD
Receiver,
then
wait
for
progra
m
guide
information
to
be
acquired.
4
If
the
problems
persist,
try
unplugging
the
power
cord
of
the
DIRECTV
HD
Receiver
for
15
seconds,
then
plug
it
in
again.
4
Running
the
System
Test
(later
in
this
section)
ca
n
also
help
you
diagnose
and
solve
many
common
problems.
System
Upgrades
Your
DIRECTV
HD
Receiver
is
able
to
receive
upgrades
or
modifications
to
some
of
its
features
and
functions.
ese
modifications
will
occur
automatically,
usually
at
times
when
the
receiver
would
likely
be
turned
off.
If
your
receiver
is
on
when
an
upgrade
or
modification
is
sent,
you
may
experience
a
disruption
in
reception
for
a
minute
or
two.
Your
reception
should
return
to
normal
after
the
modification
is
complete.
Your
receiver
must
be
plugged
in
to
AC
power
to
receive
any
Note
If
preferred,
you
can
have
an
Authorized
Service
Representative
visit
your
home
for
a
fee,
to
set
up
your
digital
satellite
receiver
and
instruct
you
on
its
operation.
For
details
about
this
service,
call
1-800-DIRECTV
or
visit
DIRECTV.com.
You
can
find
additional
troubleshooting
help
at
DIRECTV.com.
TIP
H20
User
Guide
NEW.indb
66
8/1/05
2:33:17
PM
67
upgrades.
Do
not
unplug
your
receiver
while
an
upgrade
is
in
progress.
Please
consult
the
System
Info
screen
to
check
for
an
upgrade
or
modification
planned
by
DIRECTV.
DIRECTV
HD
Receiver
or
TV
Problems
Progress
ba
r
freezes
during
Satellite
Data
Acquisition
is
may
be normal.
After
five
minutes,
the
screen
saver
is
displayed.
Press
a
ny
key
on
the
remote
to
see
the
progress
ba
r
again.
If
Satellite
Data
Acquisition
still
does
not
move
for
ward,
press
the
RESET
button
behind
the
access
panel
door
on
the
front
of
the
DIRECTV
HD
Receiver
and
wait
for
program
guide
information
to
be
acquired.
Wrong
picture,
blue
screen,
snow
or
black/blank
picture
e
DIRECTV
HD
Receiver
and
most
TVs
and
VCRs
let
you
toggle
between
video
sources.
If
you
don t
see
the
signal
you
think
you
should
be
seeing,
try
using
these
buttons
to
toggle
between
the
signals:
4
Press
the
TV/VCR
button
on
the
VCR
remote
or
on
the
VCR s
front
panel.
4
Press
the
TV
INPUT
button
on
the
DIRECTV
remote
control.
4
If
problems
persist,
turn
off
all
equipment
that
is
connected
to
your
TV,
wait
a
few
minutes,
then
turn
the
DIRECTV
HD
Receiver
back
on.
4
Check
your
connections
and
cables.
Having
a
problem?
Then
check
the
following:
1.
Cables
and
connections
2.
MODE
switch
on
your
remote
3.
Remote
batteries
4.
TV
Input
5.
Power
Most
problems
have
simple
solutions.
H20
User
Guide
NEW.indb
67
8/1/05
2:33:18
PM
68
Problems
with
Caller
ID
4
You
must
subscribe
to
Caller
ID
service
through
your
local
phone
company.
Also,
check
to
be
sure
your
Caller
ID
feature
is
turned
on
(see
page
59).
4
If
you
are
plugging
your
receiver
to
a
wireless
phone
jack,
note
that
it
typically
does
not
transmit
Caller
ID
information
and
you
may
need
a
special
wireless
phone
jack
to
use
with
Caller
ID
ser
vice.
See
the
user s
manual
that
ca
me
with
the
wireless
phone
jack
to
see
if
it
transmits
Caller
ID
information.
If
it
doesn t,
either
connect
the
phone
line
directly
to
a
standard
wall-mount
phone
jack
or
install
a
wireless
phone
jack
that
transmits
Caller
ID
information.
DIRECTV
HD
Receiver
will
not
turn
on
4
Check
to
make
sure
the
power
cord
is
plugged
into
the
DIRECTV
HD
Receiver
and
the
wall
outlet.
4
Check
the wall
receptacle
(or
extension
cord)
to
make
sure
it
is
"live"
by
plugging
in
something
else.
4
Make
sure
the
remote
control
is
on
DIRECTV
mode,
and
press
PWR
(power
key).
4
Press
TV
POWER
ON,
then
press
it
a
second
time
if
needed.
4Checkbatteriesinremote
control.
4
Be
sure
remote
control
is
pointed
at
remote
sensor,
and
front
of
receiver
is
not
blocked.
4
Unplug
the
receiver.
Wait
five
minutes.
Plug
it
in
again.
The Caller ID feature requires you to sign up for
Caller ID with your phone company.
H20
User
Guide
NEW.indb
68
8/1/05
2:33:19
PM
69
Tu
rns
off
while
playing
4
Electronic
protection
circuit
may
have
been
activated
because
of
a
power
surge.
Wait
30
seconds,
then
turn
on
again.
4
Unplug
DIRECTV
HD
Receiver
for
a
few
minutes,
then
plug
back
in.
If
this
happens
frequently,
the
voltage
in
your
house
may
be
abnormally
high
or
low.
4
Consider
using
a
surge
protector
or
line
conditioner.
4
If
your
TV
turns
off
while
playing,
and
other
lights/appliances
in
your
house
do
too,
you
may
have
blown
a
circuit
breaker
or
be
experiencing
a
power
outage.
4
Consult
a
n
electrician
if
the
problem
is
frequent
or
severe,
especially
if
other
household
appliances
or
electronics
are
affected.
DIRECTV
HD
Receiver
turns
on
or
cha
nges
cha
nnels
unexpectedly
4
An
Autotune
may
have
been
activated.
See
page
47.
4
Your
TV s
timer
may
have
been
activated.
4
Check
your
TV
owner s
manual.
You can get a lot of information at our website:
www.DIRECTV.com
H20
User
Guide
NEW.indb
69
8/1/05
2:33:19
PM
70
Blank
screen
4
Check
that
all
components
connected
to
the
input
jacks
a
re
turned
on.
4
Try
another
channel.
4
Your
DIRECTV
HD
Receiver
may
be
hooked
up
incorrectly
to
the
TV.
Press
the
INFO
button
on
the
front
panel
of
the
DIRECTV
HD
Receiver
to
see
if
the
channel
banner
appears.
If
it
does
not,
check
the
Setup
and
Connections
section
for
instructions
about
connecting
your
satellite
receiver.
4
Press
the
TV
INPUT
key
on
the
remote
to
make
sure
your
TV
input
is
set
to
the
TV
input
your
DIRECTV
HD
Receiver
is
connected
to.
4
Press
the
POWER
button
on
the
front
of
the
DIRECTV
HD
Receiver.
4
Press
the
red
RESET
button
behind
the
door
on
the
front
pa
nel
of
the
DIRECTV
HD
Receiver.
Temporary
loss
of
the
satellite
signal
or
Sea
rching
for
Satellite
Signal
message
4
Your
satellite
system
may
be
experiencing
rain
fade,
a
tempora
ry
loss
of
the
satellite
signal
due
to
unusually
heavy
rain
clouds
or
rainfall.
Rain
fade
is
usually
brief,
la
sting
only
a
s
long
as
the
heavy
rain
cloud
condition
persists.
4
Your
dish
may
be
blocked.
Check
that
something
is
not
blocking
the
dish.
If you live in a newly built neighborhood, be sure
to place your dish where it is unlikely to become
blocked by a fast-growing tree.
H20
User
Guide
NEW.indb
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8/1/05
2:33:20
PM
71
Pa
rtial
progra
mming
loss/cha
nnels
missing
from
the
Guide/cha
nnel
is
in
the
Guide
but
can t
tune
to
4
Your
satellite
dish
antenna
may
be
incorrectly
configured.
Check
the
dish
type
set
in
your
receiver s
preferences
and
cha
nge
if
necessa
ry.
Press
the
MENU
key
on
the
remote
control,
then
select
Settings,
then
Setup.
In
the
next
menu,
select
Satellite,
then
Repeat
Satellite
Dish
Setup.
Follow
the
steps.
From
the
Satellite
Dish
Type
screen,
make
sure
the
proper
dish
type
is
selected
(round,
oval
with
a
dual
LNB
or
oval
with
a
triple
LNB).
4
e
channels
might
be
excluded
from
the
Favorites
list
currently
in
use.
Press
MENU
on
the
remote,
select
Favorites,
then
All
Channels,
or
enter
the
channel
number
manually.
My
video
and
audio
are
out
of
sync
.
4
Try
changing
channels.
4
Press
LIST,
then
EXIT.
4
If
neither
of
those
work,
restart
your
DIRECTV
HD
Receiver.
Press
the
RESET
button
behind
the
access
panel
door
on
the
front
of
the
DIRECTV
HD
Receiver.
You
ca
n
also
press
MENU,
press
SELECT
on
Settings,
then
SELECT
Setup.
Select
the
Reset
item
from
the
left
menu
and
follow the
onscreen
instructions.
My
DIRECTV
HD
Receiver
is
"frozen"
on
a
single
frame
of
a
TV
picture.
4
If
you
are
on
a
Pay
Per
View
channel,
watching
the
free
portion
of
a
progra
m,
the
free
portion
may
be
completed.
You
must
buy
the
program
to
continue
watching.
4
If
that
doesn t
work,
restart
your
DIRECTV
HD
Receiver.
Pess
the
RESET
button
behind
the
access
panel
door
on
the
front
of
the
DIRECTV
HD
Receiver.
You
ca
n
also
press
MENU,
press
SELECT
on
Settings,
then
SELECT
Setup.
Select
the
Reset
item
from
the
left
menu,
then
press
SELECT
on
Restart
Receiver.
When all else fails, press the RESET button.
H20
User
Guide
NEW.indb
71
8/1/05
2:33:20
PM
72
Remote
Control
Problems
Problems
withtheremote
control
4
Check
that
nothing
is
between
the
remote
control
and
the
remote
sensor.
4
Make
sure
the
remote
control
is
in
DIRECTV
mode.
Slide
the
MODE
switch
on
the
remote
to
the
DIRECTV
position
so
the
remote
will
control
the
DIRECTV
HD
Receiver.
4
Check
the
batteries
in
the
remote
control.
ey
may
be
weak,
dead
or
installed
incorrectly.
Try
replacing
batteries.
4
If
you re
entering
a
channel
number
that
is
less
than
four
digits
long,
the
receiver
might
wait
two
seconds
before
tuning
to
the
channel.
Press
ENTER
after
entering
a
cha
nnel
number
to
tune
immediately.
4
If
you
are
trying
to
operate
a
device
other
than
the
DIRECTV
HD
Receiver
that
you
have
programmed
the
remote
to
control,
make
sure
you
first
slide
the
MODE
switch
to
the
mode
that
is
programmed
for
that
device
(AV1
or
AV2).
e
indicator
light
for
the
component
you re
trying
to
control
should
light
up
when
you
press
a
valid
key
for
that
component.
If
it
doesn t,
make
sure
the
MODE
switch
is
in
the
correct
position.
A
remote
control
indicator
light
sta
rts
flashing.
e
batteries
in
the
remote
control
are
running
low
and
should
be
replaced
soon.
You
may
also
see
an
onscreen
message
that
the
batteries
are
low.
Note
that
when
you
replace
the
batteries,
you
should
not
have
to
reprogram
your
remote
to
control
other
devices
unless
the
batteries
have
been
completely
dead
for
a
month
or
more.
With proper care and fresh batteries, the only
problem you should have with the remote is
remembering where you left it.
H20
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Guide
NEW.indb
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2:33:21
PM
73
Fine-Tuning
the
Signal
If
you
self-installed
your
satellite
dish
antenna,
you
may
have
already
used
the
Satellite
Setup
section
of
Guided
Setup
to
find
the
dish-pointing
coordinates,
acquire
a
nd
fine-tune
the
signal
and
run
a
system
test.
If
you
need
to
run
Satellite
Setup
again,
press
MENU.
Select
Settings
from
the
Quick
Menu,
then
select
S
e
t
u
p
.
When
the
System
Setup
screen
is
displayed,
press
SELECT
on
Satellite
in
the
left
menu,
then
select
the
Repeat
Satellite
Setup
button.
Running
the
System
Test
e
System
Test
allows
you
to
run
a
basic
diagnostics
check
on
your
DIRECTV
HD
Receiver.
If
you
are
experiencing
any
trouble
with
your
receiver,
run
the
system
test.
It
will
also
allow
you
to
get
your
access
card
and
receiver
ID
numbers
or
to
initiate
diagnostic
procedures
on
your
digital
satellite
receiver.
First
make
sure
that:
4
All
connections
---
jacks,
cables,
etc.
---
are
in
place
correctly
(see
Chapter
Two,
Getting
Connected,
for
more
information)
4
ere
are
batteries
in
the
remote
control,
a
nd
they
a
re
working
correctly
4
e
access
card
is
installed
in
the
DIRECTV
HD
Receiver.
Follow
these
steps
to
run
the
diagnostics
system
test
on
your
DIRECTV
HD
Receiver.
1)
Turn
on
your
TV
and
the
DIRECTV
HD
Receiver.
2)
Slide
the
mode
switch
to
the
DIRECTV
position
to
put
the
remote
control
in
satellite
receiver-controlling
mode,
then
press
MENU
to
display
the
Quick
Menu.
3)
Select
Settings.
4)
SelectSetup,thenInfo&Test.
If none of the preceding tips helped solve your
troubleshooting issues, the System Test may help
to figure things out.
H20
User
Guide
NEW.indb
73
8/1/05
2:33:22
PM
74
5)
Highlight
the
System
Test
tab
and
press
SELECT,
then
press
SELECT
on
Run
Test.
6)
If
your
system
does
not
pass
the
system
test,
check
any
of
these
potential
trouble
a
reas:
cabling,
pointing
the
satellite
dish,
phone
connection
and
access
card.
7)
If
you
continue
to
have
problems,
call
DIRECTV
Customer
Ser
vice
at
1-800-DIRECTV.
You
should
run
a
system
test
several
times
before
concluding
that
there
is
a
problem.
Occasional
fluctuations
in
the
phone
line
or
satellite
signal
can
give
temporary
false
readings.
Factory
Defaults
To
reset
all
the
remote
control
and
clear
all
but
DIRECTV
mode,
follow
these
steps:
1)
Point
the
remote
away
from
your
DIRECTV
Receiver
and
components.
Press
and
hold
MUTE
and
SELECT
until
the
light
above
the
slide
s
witch
on
the
remote
flashes
twice
(about
5
seconds).
2)
Enter
9-8-1.
e
light
on
the
remote
will
flash
twice,
indicating
you
have
cleared
AV1,
AV2
a
nd
TV
modes.
Resolutions
and
Formats
e
tables
on
the
next
page
show
the
formats
a
nd
resolutions
supported
by
the
DIRECTV
HD
Receiver,
the
interaction
with
the
FOR
MAT
key,
the
outputs
supported
by
the
different
types
of
connections,
and
other,
related
information.
If you get a bunch of new equipment (lucky you!),
you may find it useful to reset your remote before
you re-program it.
H20
User
Guide
NEW.indb
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2:33:23
PM
75
See
Chapter
1
for
a
full
description
of
screen
resolutions,
formats,
and
Native
mode.
e
DIRECTV
HD
Receiver
provides
the
display
formats
shown
in
the
following
table:
Selected
Resolutions
Remote
Control
FORMAT
Key
Cycle
(?
=
Press
FORMAT
key)
480i,
480p
480i/Stretch
?
480i/Letter
?
480i/Crop
?
480p/Stretch
?
480p/Letter
?
480p/Crop
720p
720p/Stretch
?
720p/Letter
?
720p/Crop
1080i
1080i/Stretch
?
1080i/Letter
?
1080i/Crop
480i,
480p,
720p
480i/Stretch
?
480i/Letter
?
480i/Crop
?
480p/Stretch
?
480p/Letter
?
480p/Crop
?
720p/Stretch
?
720p/Letter
?
720p/Crop
480i,
480p,
1080i
480i/Stretch
?
480i/Letter
?
480i/Crop
?
480p/Stretch
?
480p/Letter
?
480p/Crop
?
1080i/Stretch
?
1080i/Letter
?
1080i/Crop
720p,
1080i
720p/Stretch
?
720p/Letter
?
720p/Crop
?
1080i/Stretch
?
1080i/Letter
?
1080i/Crop
All
selected
(480i,
480p,
720p,
1080i)
480i/Stretch
?
480i/Letter
?
480i/Crop
?
480p/Stretch
?
480p/Letter
?
480p/Crop
?
720p/Stretch
?
720p/Letter
?
720p/Crop
?
1080i/Stretch
?
1080i/Letter
?
1080i/Crop
Native
Native/Stretch
?
Native
/Letter
?
Native/Crop
NOTE:
This
chart
is
for
4:3
TV
Ratio.
For
16:9
TV
ratio,
"Pillar"
box
is
displayed
instead
of
"Letter".
e
following
table
shows
the
resolutions
that
can
be
output
from
each
type
of
connection:
Output
Connection
Available
Resolutions
YPbPr
1080i,
720p,
480i,
480p
HDMI
1080i,
720p,
480i,
480p
S-Video
480i
Video
(RCA
Type/Yellow)
480i
NOTES:
720p
and
1080i
are
HD
formats.
480i
and
480p
a
re
not.
S-Video
and
RCA
outputs
display
all
resolutions
a
s
480i.
Display
resolutions
and
formats
H20
User
Guide
NEW.indb
75
8/1/05
2:33:24
PM
"
"
Our
warranty
may
be
limited,
but
our
enthusiasm
for
great
TV
is
not.
H20
User
Guide
NEW.indb
76
8/1/05
2:33:25
PM
77
Limited
90-Day
Warranty
DIRECTV
warrants
your
DIRECTV
HD
Receiver
(Model
Number:
H20)
and
any
included
accessories
against
defects
in
material
or
workmanship
for
a
period
of
ninety
(90)
days
after
the
date
of
purcha
se.
Who
is
Covered?
You
must
have
proof
of
purchase
to
receive
warranty
ser
vice.
A
sales
receipt
or
other
document
showing
that
you
purchased
the
product
is
considered
proof
of
purchase.
THIS
LIMITED
WARR
ANTY
EXTENDS
ONLY
TO
THE
ORIGINAL
CONSUMER
PURCHASER
OR
ANY
PERSON
RECEIVING
THE
DIRECTV
HD
Receiver
AS
A
GIFT
FROM
THE
ORIGINAL
CONSUMER
PURCHASER
AND
TO
NO
OTHER
PURCHASER
OR
TR
ANSFEREE.
THIS
WARR
ANTY
DOES
NOT
EXTEND
TO
COMMERCIAL
USERS.
THIS
PRODUCT
IS
NOT
AUTHORIZED
FOR
USE
OUTSIDE
THE
UNITED
STATES
AND
ANY
SUCH
USE
VOIDS
THIS
WARRANTY.
What
is
Covered?
Warra
nty
coverage
begins
the
day
you
purchase
the
product.
For
ninety
(90)
days
from
the
purchase
date,
at
the
option
of
DIRECTV,
the
DIRECTV
HD
Receiver
will
be
repaired
or
replaced
with
a
new,
repaired,
refurbished
or
comparable
product
(whichever
is
deemed
necessary)
if
it
becomes
defective
or
inoperative.
is
exchange
is
done
without
charge
to
you
for
parts
and
labor.
You
will
be
responsible
for
the
cost
of
shipping
to
and
from
the
location
designated
by
DIR
ECTV.
If
DIRECTV
cannot
reasonably
repair
or
replace
the
Receiver
then
DIRECTV
may,
at
its
sole
discretion,
refund
the
price
you
paid
for
the
product
or
the
current
retail
price
of
the
product.
Don't think of it as a 90-Day Warranty. Think of it
as a three-month vacation....
H20
User
Guide
NEW.indb
77
8/1/05
2:33:25
PM
78
All
products,
including
replacement
products,
are
covered
only
for
the
original
warranty
period.
When
the
warranty
on
the
original
product
expires,
the
warranty
on
the
replacement
product
also
expires.
After
ninety
(90)
days
from
the
date
of
purchase,
you
pay
for
the
replacement
of
all
pa
rts,
and
for
all
labor
cha
rges.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS
ON
HOW
LONG
AN
IMPLIED
WAR
R
ANTY
LASTS,
SO
THE
ABOVE
LIMITATION
MAY
NOT
APPLY
TO
YOU.
What
is
Excluded?
Your
warranty
does
NOT
cover:
4
Labor
charges
for
installation
or
setup
of
the
product.
4
Installation,
performa
nce
of,
or
repair
of:
audio/video
cabling,
telephone
line,
or
accessory
attachments
used
with
the
product.
4
Product
replacement
because
of
misuse,
accident,
lightning
da
mage,
unauthorized
repair,
or
other
cause
not
within
the
control
of
DIRECTV.
4
Incidental
or
consequential
damages
resulting
from
the
product.
SOME
STATES
DO
NOT
ALLOW
THE
EXCLUSION
OF
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES,
SO
THE
ABOVE
EXCLUSION
MAY
NOT
APPLY
TO
YOU.
The warranty does not cover deliberate misuse.
So be nice to your DIRECTV HD Receiver.
H20
User
Guide
NEW.indb
78
8/1/05
2:33:26
PM
79
4
Any
modifications
or
other
changes
to
the
product,
including
but
not
limited
to
software
or
hardware
modification
in
any
way
other
than
as
expressly
authorized
by
DIRECTV
will
void
this
limited
warranty.
Except
in
the
case
of
hardware
or
software
provided
by
DIRECTV,
installing
software
modifications,
"hacks"
or
utilizing
service
access
or
"back
doors"
will
void
this
limited
warranty.
4
Reception
transmission
problems
caused
by
signal
conditions,
telephone
line,
or
cable
or
a
ntenna
systems
outside
the
unit.
4
A
product
that
has
been
modified
or
adapted
to
enable
it
to
operate
in
a
ny
country
other
than
the
country
for
which
it
was
designed,
manufactured,
approved
and/or
authorized,
or
repair
of
products
damaged
by
these
modifications.
4
A
product
used
for
commercial
or
institutional
purposes.
4
DIRECTV
makes
no
warranty
that
the
access
connection
will
be
a
local
(not
long
distance)
phone
call.
4
e
continued
provisioning
of
a
ny
of
the
programming
and
other
services
delivered
through
the
Receiver
including
but
not
limited
to
television
programming,
show
information,
program
guide
data,
and
scheduling
information.
Make
Sure
You
Keep...
Please
keep
your
sales
receipt
or
other
document
showing
proof
of
purchase.
Attach
it
to
this
User
Guide and
keep
both
nearby.
Also
keep
the
original
box
and
packing
material
in
case
you
need
to
return
your
product.
Keep the paperwork! And just as important,
remember where you keep it! You'll feel so clever if
you ever need it.
H20
User
Guide
NEW.indb
79
8/1/05
2:33:27
PM
80
Before
Requesting
Repair
Service..
.
Please
check
the
troubleshooting
section
of
this
guide.
is
may
save
you
a
call
to
DIRECTV
Customer
Care.
To
Get
Warranty
Service...
Warranty
service
will
be
provided
by
DIRECTV.
If
you
believe
you
need
service
for
your
Receiver,
contact
DIRECTV
at
1-800-DIRECTV.
A
representative
will
go
through
a
diagnostic
checklist
with
you.
If
it
is
determined
that
the
product
needs
to
be
returned
for
ser
vice
or
exchanged,
you
will
receive
a
return
authorization
number.
e
representative
will
give
you
complete
shipping
details.
To
Get
Out-of-Warranty
Service...
To
obtain
out-of-warranty
ser
vice
contact
DIRECTV
at
1-800-DIR
ECTV
for
information
on
the
possibility
of
and
any
costs
for
repair
or
replacement
of
out-of-wa
rranty
products.
ALL
WARRANTIES
IMPLIED
BY
LAW,
INCLUDING
ANY
IMPLIED
WARR
ANTIES
OF
MERCHANTABILITY
AND
FITNESS
FORA
PARTICULAR
PURPOSE
ARE
EXPRESSLY
LIMITED
TO
THE
DUR
ATION
OF
THIS
EXPRESS
LIMITED
WARR
ANTY.
WITH THE
EXCEPTION
OF
ANY
WARRANTIES
IMPLIED
BY
THE
LAW
OF
ANY
STATE
OF
THE
U.S.A.,
THIS
EXPRESS
LIMITED
WARRANTY
IS
EXCLUSIVE
AND
IN
LIEU
OF
ALL
OTHER
WARRANTIES,
GUARANTEES,
AGREEMENTS
AND
SIMILAR
OBLIGATIONS
OF
DIRECTV.
REPAIR
OR
REPLACEMENT
AS
PROVIDED
IN
THIS
LIMITED
WARR
ANTY
IS
THE
EXCLUSIVE
REMEDY
UNDER
THIS
LIMITED
The people at 1-800-DIRECTV are pretty friendly.
H20
User
Guide
NEW.indb
80
8/1/05
2:33:28
PM
81
WARRANTY.
IN
NO
EVENT
WILL
DIRECTV
BE
LIABLE
FOR
ANY
AMOUNT
GREATER
THAN
THE
RETAIL
PRICE
OF
THE
DIRECTV
RECEIVER.
DIRECTV
SHALL
NOT
BE
LIABLE
FOR
ANY
INCIDENTAL
OR
CONSEQUENTIAL
DAMAGES
FOR
BREACH
OF
ANY
EXPRESS
OR
IMPLIED
WARRANTY
ON
THE
DIRECTV
RECEIVER.
SOME
STATES
DO
NOT
ALLOW
LIMITATIONS
ON
WARR
ANTIES,
SO
THE
ABOVE
LIMITATIONS
MAY
NOT
APPLY
TO
YOU.
THIS
WARR
ANTY
GIVES
YOU
SPECIFIC
LEGAL
RIGHTS.
YOU
MAY
HAVE
OTHER
RIGHTS
WHICH
VARY
FROM
STATE
TO
STATE.
DIRECTV,
Inc.
2230
E.
Imperial
Hwy
El
Segundo,
CA
90245
1-800-DIRECTV
Don't despair if your warranty has expired. Service
is just a phone call away....
H20
User
Guide
NEW.indb
81
8/1/05
2:33:29
PM
82
Product
Information
Keep
your
sales
receipt
to
obtain
warranty
parts
a
nd
ser
vice
and
for
proof
of
purchase.
Attach
it
here
and
record
the
serial
and
model
numbers
in
case
you
need
them.
ese
numbers
are
located
on
the
product.
(You
may
have
noted
some
of
this
information
on
page
27
when
you
connected
the
cables
to
your
receiver.)
Model
No.
___________________________________________________________________
Serial
No.
____________________________________________________________________
Purcha
se
Date:
________________________________________________________________
Dealer/Address/Phone:
_________________________________________________________
Access
Card:
_________________________________________________________________
Receiver
ID:
__________________________________________________________________
Hardly anyone ever fills in this page.
Go ahead: Be different from everyone else.
H20
User
Guide
NEW.indb
82
8/1/05
2:33:29
PM
83
DIRECTV
PROTECTION
PLAN
Protect
your
DIRECTV
System
with
the
DIRECTV
PROTECTION
PLAN.
For
a
low
monthly
fee,
the
DIRECTV
PROTECTION
PLAN
covers
the
components
of
your
DIRECTV
System,
giving
you
peace
of
mind
and
comprehensive
support
to
ensure
that
you
and
your
family
enjoy
nonstop
DIRECTV
entertainment.
DIRECTV
PROTECTION
PLAN
Benefits
Your
DIR
ECTV
Limited
Warranty
provides
certain
remedies
for
this
receiver
during
the
stated
coverage
term.
e
DIRECTV
PROTECTION
PLAN
provides
comprehensive
coverage
for
your
DIRECTV
System,
including:
4
In-home
ser
vice
calls
when
needed
4
24-hour
Technical
Support
4
Power
surge
related
repairs
4
Dish
antenna
realignments
4
Cables,
switches,
and
associated
wiring
throughout
home
4
Replacement
of
defective
equipment
(if
problem
can
not
be
resolved
over
the
phone)
*
4
Defective
remote
control
replacements
4
All
parts
and
labor
for
repair
Get
ALL
THAT
FOR
JUST
$5.99
a
month
for
accounts
with
standa
rd
DIRECTV
Receivers
a
nd
only
$7.99
a
month
for
accounts
with
DIRECTV
PLUS
DVR,
DIRECTV
DVR,
DIRECTV
HD
Receivers,
DIRECTV
HD
DVR
or
DIRECTV
Receiver
with
UltimateTV
Service.
is
one
low
monthly
fee
covers
every
DIRECTV
component
a
nd
receiver
on
your
account.
You might not be able to buy happiness, but you
can buy peace of mind. As little as $5.99 a month.
How cool is that?
H20
User
Guide
NEW.indb
83
8/1/05
2:33:29
PM
84
*A
fee
of
$49
for
standard
IRD
equipment,
$249
for
DIRECTV
DVR,
DIRECTV
PLUS
DVR
or
Ultimate
TV
equipment,
$400
for
HD
equipment,
or
$1,000
for
DIRECTV
HD
DVR
equipment
will
be
charged
to
your
DIRECTV
bill
if
the defective
equipment
that
we
are
replacing
for
you
is
not
returned
within
30
calendar
days.
The
plan
will
provide
a
return
box
for
the
defective
equipment
and
even
pick
up
the
shipping
costs.
You'll
receive
replacement
equipment
in
about
72
hours.
Note
Sign
up
for
the
DIRECTV
PROTECTION
PLAN
Today
If
you
have
standard
DIRECTV
Receiver(s),
visit
DIRECTV.com
and
SIGN
IN
using
the
simple
steps
below
or
call
1-800-DIRECTV.
1.
SIGN
IN
with
your
user
name
a
nd
password,
or
click
on
the
"Register
Now"
link
and
go
through
the
easy
steps,
then
continue
with
Step
2.
2.
SELECT
Option
B,
and
then
click
the
"Next"
button
at
the
bottom
of
the
page.
3.
SCROLL
down
to
Step
3
(Add
Additional
Ser
vices)
and
SELECT
"DIRECTV
PROTECTION
PLAN,"
then
CLICK
on
the
"Next"
button.
4.
REVIEW
your
change
and
CLICK
on
the
"Accept
ese
Changes"
button.
If
you
have
a
DIRECTV
Plus
Receiver,
DIRECTV
DVR,
DIRECTV
HD
Receiver,
DIRECTV
HD
DVR
or
DIRECTV
Receiver with
UltimateTV
Service,
please
call
1-800-DIRECTV
to
sign
up.
e
DIRECTV
PROTECTION
PLAN
is
offered
by
AIG
Wa
rranty
Guard
and
under
written
by
New
Hampshire
Insurance
Company
on
behalf
of
DIRECTV
where
authorized
by
law.
Certain
limitations
apply.
Pricing,
terms
and
conditions
of
the
DIRECTV
PROTECTION
PLAN
are
subject
to
change.
Full
terms
a
nd
conditions
will
be
mailed
to
you
prior
to
ser
vice
billing
a
nd
are
available
at
DIRECTV.com.
(Note:
Annual
payment
option
no
longer
available.)
Protect your investment in quality TV.
Call 1-800-DIRECTV and sign up today!
H20
User
Guide
NEW.indb
84
8/1/05
2:33:30
PM
85
FCC
Customer
Information
is
device
complies
with
Part
15
of
the
FCC
Rules.
Operation
is
subject
to
the
following
t
wo
conditions:
(1)
this
device
may
not
cause
harmful
interference,
and
(2)
this
device
must
ac
cept
any
interference
received,
including
interference
that
may
cause
undesired
operation.
Responsible
Party:
DIRECTV,
Inc.
2230
E.
Imperial
Hwy
El
Segundo,
CA
90245
1-800-DIRECTV
4
Trade
Name:
DIRECTV
4
Type
of
Equipment:
DIRECTV
Satellite
Receiver
4
Model Number:
H20
Federal
Communications
Commission
(FCC):
is
equipment
complies
with
both
Part
15
a
nd
Part
68
of
the
FCC
rules.
is
equipment
has
been
tested
and
found
to
comply
with
the
limits
of
a
Class
B
digital
device,
pursuant
to
part
15
of
the
FCC
Rules.
ese
limits
are
designed
to
provide
reasonable
protection
against
harmful
interference
in
a
residential
installation.
is
equipment
generates,
uses,
and
ca
n
radiate
radio
frequency
energy
a
nd,
if
not
installed
a
nd
used
in
accordance
with
the
instructions,
may
cause
harmful
interference
to
radio
communications.
However
there
is
no
guarantee
that
interference
This equipment radiates radio frequency energy.
Mad scientist beanie not required.
H20
User
Guide
NEW.indb
85
8/1/05
2:33:31
PM
86
will
not
occur
in
a
particular
installation.
If
this
equipment
does
cause
harmful
interference
to
radio
or
television
reception,
which
can
be
determined
by
removing
and
applying
power
to
the
equipment,
the
user
is
encouraged
to
try
to
correct
the
interference
by
one
or
more
of
the
following
measures:
4
Reorient
or
relocate
the
receiving
satellite
dish
antenna.
4
Increase
the
separation
between
the
equipment
a
nd
the
DIR
ECTV
Receiver.
4
Connect
the
equipment
into
an
outlet
on
a
circuit
different
from
that
to
which
the
DIRECTV
Receiver
is
connected.
4
Consult
the
dealer
or
an
experienced
radio/TV
technician
for
help.
4
CAUTION:
Changes
or
modifications
not
expressly
approved
by
the
manufacturer
responsible
for
compliance
could
void
the
user s
authority
to
operate
the
equipment.
e
user
may
find
the
following
booklet,
prepa
red
by
the
Federal
Communications
Commission,
helpful:
"How
to
Identify
and
Resolve
Radio
and
TV
Interference
Problems."
is
booklet
is
available
from
the
U.S.
Government
Printing
Office,
Wa
shington,
DC.
To
meet
FCC
requirements,
only
peripherals
(computer
input/output
devices,
terminals,
printers,
etc.)
certified
to
comply
with
Class
B
limits
may
be
attached
to
this
device.
Operation
with
non-certified
peripherals
is
likely
to
result
in
interference
to
radio
and
TV
reception.
To
meet
FCC
requirements,
shielded
cables
are
required
to
connect
the
device
to
a
personal
computer,
peripheral,
or
other Class
B
certified
device.
is
equipment
complies
with
Part
68
of
the
FCC
Rules
a
nd
the
requirements
adopted
by
ACTA.
On
the
back
of
this
equipment
is
a
label
that
contains
a
product
identifier
in
the
format
US:AAAEQ##TXXXX.
If
requested,
this
information
must
be
provided
to
your
telephone
company.
is
equipment
uses
the
following
USOC
Jack:
RJ11C.
A
plug
and
jack
used
to
connect
this
equipment
to
the
premises
wiring
and
telephone
net
work
must
comply
with
the
applicable
FCC
Part
68
With proper installation, the only interference this
equipment should cause is to eliminate boring TV.
H20
User
Guide
NEW.indb
86
8/1/05
2:33:31
PM
87
rules
and
requirements
adopted
by
ACTA.
A
complia
nt
telephone
cord
and
modula
r
plug
is
provided
with
this
product.
It
is
designed
to
be
connected
to
a
compatible
modula
r
jack
that
is
also
compliant.
See
installation
instructions
for
details.
e
REN
is
used
to
determine
the
number
of
devices
that
may
connect
to
a
telephone
line.
Excessive
RENs
on
a
telephone
line
may
result
in
the
devices
not
ringing
in
response
to
an
incoming
call.
In
most
but
not
all
areas,
the
sum
of
the
RENs
should
not
exceed
five
(5.0).
To
be
certain
of
the
number
of
devices
that
may
be
connected
to
a
line,
as
determined
by
the
total
RENs,
contact
your
local
telephone
company.
e
R
EN
for
this
product
is
part
of
the
product
identifier
that
has
the
format
US:
AAAEQ##TXXXX.
e
digits
represented
by
##
are
the
R
EN
without
the
decimal
point
(e.g.,
03
is
a
REN
of
0.3).
If
this
DIR
ECTV
Receiver
causes
harm
to
the
telephone
net
work,
the
telephone
company
will
notify
you
in
advance
that
tempora
ry
discontinuance
of
ser
vice
may
be
required.
But
if
advance
notice
isn t
practic
al,
the
telephone
company
will
notify
the
customer
as
soon
as
possible.
Also,
you
will
be
advised
of
your
right
to
file
a
complaint
with
the
FCC
if
you
believe
it
is
necessary.
e
telephone
compa
ny
may
make
changes
in
its
facilities,
equipment,
operations
or
procedures
that
could
affect
the
proper
functioning
of
your
equipment.
If
they
do,
you
will
be
notified
in
advance
in
order
for
you
to
make
necessary
modifications
to
maintain
uninterrupted
ser
vice.
Connection
to
party
line
ser
vice
is
subject
to
state
tariffs.
Contact
the
state
public
utility
commission,
public
ser
vice
commission
or
corporation
commission
for
information.
Use the telephone cord supplied with this
equipment to ensure proper operation.
H20
User
Guide
NEW.indb
87
8/1/05
2:33:32
PM
88
If
trouble
is
experienced
with
this
unit,
for
repair
or
warranty
information,
plea
se
contact
DIRECTV
Customer
Care
at
the
address
and
phone
number
listed
below.
If
the
equipment
is
causing
harm
to
the
network,
the
telephone
company
may
request
that
you
disconnect
the
equipment
until
the
problem
is
resolved.
DIRECTV,
Inc.
2230
E.
Imperial
Hwy
El
Segundo,
CA
90245
1-800-DIRECTV
If
your
home
has
specially
wired
alarm
equipment
connected
to
the
telephone
line,
ensure
the
installation
of
this
DIRECTV
Satellite
Receiver
does
not
disable
your
ala
rm
equipment.
If
you
have
questions
about
what
will
disable
alarm
equipment,
consult
your
alarm
company,
telephone
company
or
a
qualified
installer.
DO
NOT
DISASSEMBLE
THIS
EQUIPMENT.
It
does
not
contain
a
ny
user-serviceable
components.
We
recommend
the
installation
of
an
AC
surge
arrester
in
the
AC
outlet
to
which
this
equipment
is
connected.
Telephone
companies
report
that
electrical
surges,
typically
lightning
transients,
a
re
very
destructive
to
customer
terminal
equipment
connected
to
AC
power
sources.
Do not disassemble this equipment! Trust us on
this, please.
H20
User
Guide
NEW.indb
88
8/1/05
2:33:32
PM
89
Index
A
Access
card
17,
31,
73,
74
Analog
TV
4
ARROW
keys
17
Aspect
Ratio
7,
34
Audio
options
43,
54
Dolby
Digital
5.1
55
Language
54
Autotune
47
B
Batteries
36,
68, 72,
73
Buttons
67
C
Cables
15,
20,
70,
73
Caller
ID
Problems
51,
68
Category
sort
56
Channel
banner
17,
59,
70
Channel
blocks
60
Channel
list
61
Connections
1,
14,
70,
73
D
Date
&
Time
51
digital
audio
14,
19
Digital
TV
4
DIRECTV
HD
Receiver
Problems
67
DIRECTV
mode
68,
72
DIRECTV
PROTECTION
PLAN
83
Dish-pointing
coordinates
73
Display
Formats
4,
9,
11,
29, 34,
35,
37,
75
Dolby
Digital
5.1
55
DVI
14
E
EXIT
key
56
F
Favorites
43, 51,
58,
71
FCC
Customer
Information
85
Find
by
57
FORMAT
button
34,
35
Front
Panel
34,
35
front
panel
34,
35
G
Guide
37,
56
Guided
Setup
1,
26,
28,
29, 37,
73
GUIDE
key
46
H
HDMI
14,
19,
22,
24,
75
HDTV
4,5,6,7,10,14,29,35
high
definition
4
I
INFO
key
43, 46, 49,
70
Interlacing
4,
6
J
Jacks
15,
20, 70,
73
L
Language
28
Language
for
audio
54
Lock
62
Locking
the
system
62
Index
H20
User
Guide
NEW.indb
89
8/1/05
2:33:33
PM
90
M
MENU
key
17,
22,
28,
52,
56,
57,
62,
63,
71,
73
Messages
43, 51,
59
Mode
switch
remote
control
73
Movie
ratings
60
MUTE
key
33,
41,
74
N
Notification
59
P
Parental
Controls
43,
51,
54,
60,
62,
63
channel
blocks
43, 51,
54,
60,
62,
63
ratings
43,
51, 54, 60, 62,
63
spending
limits
43, 51,
54,
60,
62,
63
unlocking
43, 51,
54,
60,
62,
63
unrated
programs
43, 51,
54,
60,
62,
63
viewing
hours
43,
51,
54,
60,
62,
63
Passcode
62,
63
Pay
Per
View
2,
39,
45, 49,
51, 56,
61
Power
surge
69
Previous
channel
41
Previous
channels
69
Program
details
43
Program
guide
30,
66, 67,
79
date
&
time
30,
66, 67,
79
quick
menu
30, 66,
67,
79
scrolling
30,
66, 67,
79
sorting
30,
66, 67,
79
tuning
to
a
program
30,
66, 67,
79
using
30,
66, 67,
79
Program
Guide
Advanced
37
Programming
2,
13,
17,
31,
41, 57,
61,
71,
79
Order
34,
37
ordering
2,
13, 17,
31, 33,
41,
57,
61,
65,
71,
79
tuning
to
2,
13,
17,
31,
33,
41, 57,
61,
65,
71,
79
Progressive
6
Purchases
49
Q
Quick
Menu
17,
37,
52, 60,
73
R
Ratings
60
Rear
Panel
18
Receiver
Rear
Panel
18
Recent
Finds
58
Remote
Control
Programming
75
Remote
control
17,
28, 30,
33,
41,
43, 46, 49,
52, 58, 61, 66, 67,
68, 70, 71, 72, 73,
74
keys
17,
28,
30,
33,
41,
43,
46,
49,
52, 58, 61, 66, 67, 68, 70, 71,
72, 73,
74
modes
17,
28, 30,
33,
41,
43,
46,
49,
52, 58, 61, 66, 67, 68, 70,
71, 72, 73,
74
problems
17,
28,
30, 33,
41, 43,
46, 49,
52, 58, 61, 66, 67, 68,
70, 71, 72, 73,
74
programming
17,
28, 30,
33,
41,
43, 46, 49,
52, 58, 61, 66, 67,
68, 70, 71, 72, 73,
74
RESET
66,
67,
70,
71
Resolution
6,
29,
35,
75
Restart
71
RF
REMOTE
19,
26
Index
H20
User
Guide
NEW.indb
90
8/1/05
2:33:33
PM
91
S
Satellite
Data
Acquisition
67
Satellite
Setup
73
screen
format
34
SDTV
4,
7
Search
45,
57
Settings
28,
63,
73
Setup
1,
20, 28, 70, 71,
73
Showings
45
Spending
limit
61
System
Test
66,
73,
74
T
Temporarily
unlock
62
Timer
69
To
Do
List
48,
49
Troubleshooting
65,
66
Tuning
to
72
Tuning
to
a
program
72
TV
Aspect
Ratio
34
TV
ratings
60
U
Unlock
a
particular
program
62
User
profile
spending
limit
2
viewing
hours
2
V
Video
Output
14,
34
W
Warranty
15,
65, 77, 78, 79,
80,
82
Y
YPbPr
14,
19,
75
Z
Zoom
75
Index
H20
User
Guide
NEW.indb
91
8/1/05
2:33:34
PM
92
DIRECTV
programming
sold
separately.
ACTIVATION
OF
PROGR
AMMING
MAY
BE
SUBJECT
TO
CREDIT
APPROVAL
AND
RE-
QUIRES
VALID
SERVICE
ADDRESS,
SOCIAL
SECURITY
NUMBER
AND/OR
MAJOR
CREDIT
CARD.
DEPOSIT
OR
PREPAY-
MENT
MAY
BE
REQUIRED.
Programming
subject
to
change.
DIRECTV
services
not
available
outside
the
U.S.
DIRECTV
programming
is
sold
separately
a
nd
independently
of
DIRECTV
System
hardware.
A
valid
programming
subscription
is
required
to
operate
DIR
ECT
V
System
hardware.
Activate
your
DIRECTV
programming
today
at
1-800-DIR
ECTV
(1-800-347-3288).
Manufactured
under
license
from
Dolby
Laboratories.
Singular
"symbol"
Dolby
a
nd
the
double-D
symbol
are
trademarks
of
Dolby
Laboratories.
ⓒ2005
DIRECTV,
Inc.
DIRECTV,
the
Cyclone
Design
logo
and
ADVANCED
PROGR
AM
GUIDE
a
re
registered
trademarks
of
DIRECTV,
Inc.
is
product
incorporates
copyright
protection
technology
that
is
protected
by
U.S.
patents
and
other
intellectual
property
rights.
Use
of
this
copyright
protection
technology
must
be
authorized
by
Macrovision
Corporation,
and
is
intended
for
home
and
other
limited
viewing
uses
only
unless
other
wise
authorized
by
Macrovision.
Reverse
engineering
or
disa
ssembly
is
prohibited.
Due
to
restrictions
imposed
by
copyright
holders,
certain
programming
may
include
content
protection
mea
sures
that
may
restrict
viewing
in
high
definition
and/or
recording
with
certain
consumer
electronics
equipment
attached
to
the
receiver.
Plea
se
contact
the
manufacturer
of
such
equipment
for
additional
information.
Rev.
1.1e
---
H20.050824
The
Fine
Print
H20
User
Guide
NEW.indb
92
8/25/05
4:12:07
PM
Use
this
blank
page
to
take
notes
if
you
want.
Or,
feel
free
to
doodle.
H20_UG-7
Blank
Pages.indd
iii
7/22/05
3:25:51
PM
Use
this
blank
page
to
take
notes
if
you
want.
Or,
feel
free
to
doodle.
H20_UG-7
Blank
Pages.indd
iv
7/22/05
3:25:53
PM
Icon
Reference
Arrow
Icons
Indicate
that
a
show s
start
or
end
time
is
earlier
or
later
than
is
visible
in
the
Guide
progra
m
cell.
LEFT
and
RIGHT
arrows
move
the
highlight
in
the
indicated
direction.
Objects
are
scrollable
above
or
below
the
visible
window.
UP
and
DOWN
arrows
move
the
highlight
in
the
indicated
direction.
Scheduler
Icons
Shows
an
Autotune
has
been
set
for
a
future
progra
m,
or
a
present
program
is
Autotuned.
Indicates
an
Autotune
has
been
set
for
all
episodes
of
a
n
ongoing
program.
Indicates
an
Autotune
set
for
a
present
or
future
program
conflicts
with
another
scheduled
program.
Shows
an
Autotune
ha
s
been
set
for
matching
programs
in
a
"Find
by."
Indicates
a
present
or
future
pay
per
view
program
has
been
scheduled
for
purchase.
Other
Icons
Denotes
one
or
more
alternate
audio
tracks
available
for
a
program.
Denotes
that
no
alternate
audio
tracks
available.
Indicates
one
or
more
new
messages
are
in
the
Inbox.
Indicates
no
new
messages
are
in
the
Inbox.
Shows
that
Parental
Control
limits
are
currently
"locked."
Shows
that
limits
are
tempora
rily
unlocked.
Shows
that
there
are
no
current
limits
imposed.
Indicates
a
rating
level
or
channel
that
is
blocked
via
Parental
Controls
.
Indicates
a
pay
per
view
program
is
available
as
an
All
Day
Ticket
replay.
Indicates
program
shown
in
letterbox
format.
Denotes
a
n
error
condition
has
occurred.
H20
User
Guide
NEW.indb
xciii
7/26/05
5:49:22
PM
H20
User
Guide
NEW.indb
94
7/26/05
5:49:51
PM
