WGD95HEDC User Manual

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First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –

In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Door not closed completely.

Make sure the dryer door is closed completely.

Touch and hold START/PAUSE 2–5 seconds.

Household fuse is blown or circuit

breaker has tripped.

There may be 2 household fuses or circuit breakers for the

dryer. Check that both fuses are intact and tight, or that both

circuit breakers have not tripped. Replace the fuses or reset the

circuit breaker. If the problem continues, call an electrician.

Troubleshooting

Dryer will not run

Humming or whining noise

with Steam cycle selected

(on some models)

Water pump or water inlet valve

(depending on model) on dryer is

running.

Unusual Noise

START/PAUSE not touched rmly

or held long enough.

Dryer Operation

Incorrect power supply.

Electric dryers require 240-volt power supply.

Check with a qualied electrician.

Wrong type of fuse.

Use a time-delay fuse.

The water pump or water inlet valve on the dryer is used during

the Steam function. If the dryer has just been installed or unused

for an extended period, the pump or valve may be louder and

run longer. This is normal.

NOTE: The valve may make this noise even with no water line connected.

Thumping noise

Dryer hasn’t been used in a while.

This is due to temporary at spots on the drum rollers.

The thumping sound will diminish after a few minutes.

Rattling or vibrating

noise

A small object caught between the

edges of dryer drum.

Check the front and rear edges of the drum for small objects.

Clean out pockets before laundering.

Dryer isn’t properly leveled.

The dryer may vibrate if not properly installed. See the

Installation Instructions. All four dryer feet should be in rm

contact with the oor.

Clothing is balled up in dryer. When balled up, the load will bounce, causing the dryer to

vibrate. Separate the load items and restart the dryer.

Dryer Results

Dryer will not heat Household fuse is blown or circuit

breaker has tripped.

The drum may be turning, but you may not have heat. Electric

dryers use 2 household fuses or circuit breakers. Replace the

fuses or reset the circuit breaker. If the problem continues, call

an electrician.

Clothes are not drying

satisfactorily or drying

times are too long

Lint screen is clogged with lint.

Clean lint screen before each load.

Run the dryer for 5–10 minutes. Hold your hand under

the outside exhaust hood to check air movement. If you

do not feel air movement or air movement is minimal, clean

exhaust system of lint or replace exhaust vent with heavy metal

or exible metal vent. See the Installation Instructions.

The exhaust vent or outside

exhaust hood is clogged with lint,

restricting air movement.

Incorrect power supply.

Electric dryers require 240-volt power supply.

Check with a qualied electrician.

Supply line valve not open.

For gas dryers, make sure that the valve on the gas supply line

is open.

Clicking noise

Gas valve operating.

On gas dryers, you may hear the gas valve clicking as it opens

and closes. This is normal.

For optimal dry times, turn off the EcoBoost

™

option. For

optimal energy, turn on the EcoBoost

™

option.

EcoBoost

™

option is on.

Loud humming or

increased noise during

cycle

Load is packed tightly or exhaust

vent is blocked.

Reduce load size to recommended load size in “Cycle Guide.”