User Manual Dishwahser

Upper rack (Standard Pattern)
Top rack load pattern for 12 place settings according to the AHAM DW-1 Standards

Lower rack (Standard Pattern)
Bottom rack load pattern for 12 place settings according to the AHAM DW-1 Standards

Upper rack (International Pattern)
International Loading Pattern – Top rack (12 place settings)

Lower rack (International Pattern)
International Loading Pattern – Bottom rack (12 place settings)

Upper cutlery basket (Select Models)
International Loading Pattern – Upper cutlery basket (12 place settings)

Upper rack (Select Models)
Additional Loading Pattern – Top rack (10 place settings)

Lower rack (Select Models)
Additional Loading Pattern – Bottom rack (10 place settings)

Upper cutlery basket (Select Models)
Upper cutlery basket (MODEL DEPENDING)
International Loading Pattern – Upper cutlery basket (10 place settings)

CAUTION: Large knives and other utensils with sharp tips and edges must be placed horizontally into the upper rack due to risk of injury. Other smaller knives and sharp utensils should be placed with sharp side down in the cutlery basket.
CAUTION: Use extreme caution when removing knives and other sharp utensils from the dishwasher. These items may have shifted position during the wash program, and may be wet or slippery.
CAUTION: Hot steam can escape! Danger of serious burns or other injury.
NOTICE: Lower basket should be removed out of the dishwasher during the tests according to AHAM DW-1.
Load the upper rack with dessert plates, cups, glasses etc.

ADJUSTABLE SHELVES (Select Models)
Depending on the size of the glasses and cups, the shelf height setting may be adjusted.

COLLAPSIBLE UPPER BASKET WIRES (Select Models)
You can use collapsible wires when you need a larger space for your dishes in the upper basket of your machine. To bring the collapsible wires into horizontal position, grab the wire from the middle position and push them in the direction of arrow in the figure. Place your larger dishes into the area created. To bring the wires back to vertical position, just lift them up.

Important: Bringing the wires to the horizontal position by holding them from the tips may cause them to bend. Therefore, hold the wires from their stems while bringing them to the horizontal or vertical positions.
ADJUSTING THE HEIGHT OF THE UPPER BASKET (Select Models)
The upper basket height adjustment mechanism has been designed for you to create large spaces in the lower or upper sections of your machine depending on your needs by adjusting the height in the upper or lower direction while your basket is empty or loaded.
Thanks to this mechanism, you can use your basket in three different positions lower, middle and upper positions (1, 2, 3).
Repeat the process if the height is not sufficient.

To lower the basket, while it is in the uppermost position;
Repeat the process if the height is not sufficient.

Important: The movement mechanism may not function properly if the upper basket is overloaded or if the weight distribution is not balanced. In heavier conditions, there is the risk of falling one level down.
Important: Make sure that the adjustment mechanism has the same positions on the right and left sides of the upper basket.
UPPER BASKET MULTIPURPOSE SERVICE RACK (Select Models)
This accessory located at the upper basket of your machine allows you to easily wash pieces such as extra long ladles and bread knives.

You can lift up the upper basket multipurpose service rack to remove it if you do not want to use it.

If you want to use the upper basket multipurpose service rack again, you can easily attach it to the side section of your upper basket.

Use the lower rack for plates, bowls, pots etc.

COLLAPSIBLE LOWER BASKET TINES (Select Models)
There are foldable tines (A) located in the lower basket of the machine that are designed for an easier placement of large pieces such as pans, bowls, etc. You can create larger spaces by folding each tines individually or all of them at once.

To bring the collapsible tines into horizontal position, grab the tines from mid position and push them in the directions of arrows (B). To bring the tines back to vertical position, just lift them up. Collapsible tines will click into the latch again (C).

Important: Bringing the tines to the horizontal position by holding them from the tips may cause them to bend. Therefore, it will be appropriate to bring the tines in the middle to horizontal or vertical position by holding them from their stems and pushing in the direction of arrow.
REMOVABLE CUTLERY BASKET (Select Models)
Removable cutlery basket is designed to wash your dishes such as knife, fork, spoon, etc. in a more efficient manner. Since the silverware basket can be moved (A, B), you can create more space while placing your dishes in the lower basket and free up space for your dishes of different sizes.

LOWER BASKET BOTTLE WIRE (Select Models)
The bottle wire is designed for easier washing of long pieces with wide mouths. You may take out the bottle wire from the basket when not in use by pulling it out from both sides (H).

LOWER BASKET MULTIPURPOSE / HEIGHT ADJUSTABLE SERVICE RACK (Select Models)
This accessory located in the lower basket of your machine allows you to easily wash pieces such as extra glasses, long ladles and bread knives.

Important: You may use the racks as required by moving them to lower or upper position, or close them to create a wider space in your lower basket.
Caution: Make sure that the impeller does not touch the dishes you placed on the racks.
UPPER CUTLERY BASKET (Select Models)
Upper cutlery basket is designed to wash your cutlery items such as forks, spoons and etc. by placing them between the bars on the basket.



Sliding Cutlery Basket load pattern for 12 place settings according to the AHAM DW-1 Standards

CAUTION: If in doubt, wash by hand or follow the instructions from the manufacturer of utensils, dishes, glasses or pots and pans.
Do not wash items soiled with cigarette ash, candle wax, varnish, paints or chemicals since they can damage you dishwasher.
NOTICE: We recommend when buying new dishware, try to choose ones that are suitable for machine washing (marked as dishwasher safe).
CARING FOR YOUR DISHWARE
The combination of high temperatures and dishwasher detergent may cause damage to some items if they are washed in the dishwasher. Remember, if there is any doubt about any aspect concerning items to be washed in the dishwasher, follow the instructions from the manufacturer of the items, or wash the items by hand.
5 SERIES


On/Off Key
When you press the On/Off key, the indicator lights illuminate on the display for ON position. The lights turn off in OFF position.
PROGRAM SELECTION / PROGRAM CANCEL KEY
Select the desired program using the “program selection keys” and press the button.
To cancel the running program, open the door of the machine and press and hold the Start/Pause/Cancel key for 3 seconds.
After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.
FUNCTION KEYS
If you press any of the Function keys during program selection or time delay selection, an affirmative key signal will be heard provided that the relevant function is supported by the selected program. Function will be deemed selected when the indicator of the selected function is lit.
To cancel the selected function, keep the function key pressed until the function indicator disappears.
PREPARING THE MACHINE
PROGRAM SELECTION
3 SERIES


On/Off Key
When you press the On/Off key, the indicator lights illuminate on the display for ON position. The lights turn off in OFF position.
PROGRAM SELECTION / PROGRAM CANCEL KEY
Select the desired program using the “program selection keys” and press the button.
To cancel the running program, open the door of the machine and press and hold the Start/Pause/Cancel key for 3 seconds.
After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.
FUNCTION KEYS
If you press any of the Function keys during program selection or time delay selection, an affirmative key signal will be heard provided that the relevant function is supported by the selected program. Function will be deemed selected when the indicator of the selected function is lit.
To cancel the selected function, keep the function key pressed until the function indicator disappears.
PREPARING THE MACHINE
PROGRAM SELECTION
Washing programs of your dishwasher are designed to obtain the best cleaning effect, considering the type of the soiling, soiling degree and properties of the dishes to be washed.
Important: Auxiliary functions allow you to save time, water and power.
Important: Auxiliary functions may cause changes in the program duration.
Auxiliary functions are not suitable for all washing programs. Indicator of the auxiliary function that is not compatible with the program will not be active.
Half Load function
It is used to operate the machine without loading it completely.
Express Function
It shortens the time of the washing cycle selected and decreases water consumption by enabling washing under higher pressure.
High Gloss Function
It provides superior drying performance.
Sanitize Function
Sanitize function raises the water temperature in the final rinse to meet the requirements of NSF/ANSI STANDARD 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments.
Important: At the end of a succesfull sanitization “SAN“ is displayed on the display. “SAN” is not displayed on the display if the cycle is interrupted or the water could not be heated to the required temperature.
Important: Available programs are indicated on Program Table chart.
IntenseWash Function

IntenseWash impeller located under the lower impeller helps washing your heavily soiled dishes places in the right side of the lower basket. It will give better results to place the most soiled dish to the right front side.
Important: Do not try to remove the IntenseWash impeller!
Floor illumination
Illuminates to show program is still running.
(Select Models) Your machine reflects a light to the floor during the washing process. This light turns off after the washing process is complete.
Important: Floor illumination cannot be cancelled by the user.
Interior Lighting (Select Models)
Some models have interior lighting to illuminate the interior when the door is opened.
Changing the interior lighting setting
Changing Warning Sound Volume
Important: Factory setting of your machine is "S:2".
Functions Under the Settings Menu (depends on the model)
Under the settings menu of your product, there are some additional functions that depend on the model.
To access these functions, press and hold the Menu key for 3 seconds. Use <- and +> to proceed to the desired function or setting.
Use the selection key to change the desired function or setting and press the Menu key to exit the Settings menu.
Detergent Tablet Function Off/On

Tablet detergent function
Allows to obtain a better drying performance from the multipurpose detergents called as all in one detergents such as 2in1, 3in1, 4in1, 5in1 and etc., depending on the hardness level of the tap water.
Important: If you have used the Tablet features during the last washing programme you used, Tablet function will remain active in the next washing programme you will select. If you do not want to use these functions in the new program you have selected, press the Tablet Detergent key until the indicator of the relevant function turns off.
Important: Tablet Detergent function may cause change in the programme duration.
Time Delay
If an economical electricity tariff is applied in your region, you can use the Time Delay function to wash your dishes during appropriate hours.
You can delay the start of the selected program until 24 hours.
Changing the settings while Time Delay function is active
While the Time Delay function is activated, you cannot make changes in the washing program, auxiliary functions or the duration of delay time.
Program and auxiliary functions cannot be set/ changed after the program has started.
To cancel the Time Delay function
Open the door of the product Press and hold the Program Selection / Program Cancel keys for 3 seconds. After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.
Important: You can select and start a new program following the cancellation of Time Delay function.
Important: Time Delay function cannot be set after the program starts.
Press flashing Start/Pause/Cancel key. Close the door.
Important: Select Models:
Your machine performs water softening depending on the hardness level of the supply water. Washing time can change while the program is running depending on the ambient temperature where your machine is installed, temperature of the supply water and amount of the dishes.
Important: Pay attention not to open the door of the machine when it is running. There may be a rush of steam when you open the door of your machine; be careful.
Important: The machine will be switched off if no button is pressed within 5 seconds after opening the door while the machine is running.
Important: After the door has been opened, if any button is pressed within 5 seconds and the door is closed, the selected program resumes; otherwise, the machine will be switched off. Open the door after the machine has been switched off, press On/Off button and close the door within 5 seconds. The program will resume washing.
Important: The machine will remain silent in pause mode for some time in order to remove the water from the machine and on the dishes completely and to have the water softener cleaned, and then it will resume running in drying mode.
Open the door of the product press and hold the Start/ Pause/ Cancel key for 3 seconds. After the 3 - 2 - 1 countdown, 0:01 is displayed, close the door of the product and wait for the draining process complete. Draining is completed in 2 minutes and the machine gives an audible warning when it is completed.
Important: There might be residues of detergent or rinse aid in the machine and/or on the pieces being washed depending on the step the program you have cancelled was in.
)(SELECT MODELS)
Please check the salt indicator on the display to see whether there is adequate amount of softening salt in the dishwasher or not. You need to refill the salt reservoir with salt whenever salt indicator appears on the display of your machine.
Important: Adjusting the water hardness level is explained in Water Softening System section.
)Please check the rinse aid indicator on the display to see whether there is adequate amount of rinse aid in the dishwasher or not. You need to refill the rinse aid reservoir with rinse aid whenever rinse aid indicator appears on the display of your machine.
Adjusting the amount of rinse aid
No rinse aid dispensed in P:0 wash position.
1 dose of rinse aid is dispensed in P:1 position.
2 doses of rinse aid are dispensed in P:2 position.
3 doses of rinse aid are dispensed in P:3 position.
4 doses of rinse aid are dispensed in P:4 position.
Important: When the program you have selected comes to an end, an audible warning signal will warn you to turn off your machine. This audible signal will warn you with certain intervals before it turns off.
End of Program indicator will light up when the washing program is over.
Important: For energy saving, the machine is automatically turned off following the completion of the program or if the program is not started.
Important: Leave your dishes in the machine for about 15 minutes to allow them cool down after they are washed. Your dishes will dry in a shorter time if you leave the door of your machine ajar during this period. This process will increase the drying effectiveness of your machine.
If main water supply is cut or water inlet valve is turned off the machine cannot take water in and E:02 icon will flash on the program indicator. As long as the problem continues, washing program is paused and the water inlet is checked regularly by the machine; when the water is restored E:02 icon will disappear after a while and the washing program resumes.
If the machine intakes too much water or there is leakage at any of the components then the machine will detect this and E:01 icon will flash on the Program indicator. As long as the overflowing continues safety measures will become active and try to discharge the water. If overflowing stops and safety is assured, E:01 icon will disappear. If E:01 does not disappear, there is a permanent fault. In this case the authorized service should be contacted.
You can use powder, liquid/gel or tablet detergents in the machine.
Only use in the machine the detergents produced particularly for use with dishwashers. We recommend you not to use detergents that contain chlorine and phosphate as they are harmful for the environment.
Important: Pay attention to the warnings on the detergent packaging to get better washing and drying results. Contact the manufacturer of the detergent for further questions.
Important: Do not put solvents into the detergent dispenser. There is the risk of explosion!
Put the detergent into the detergent dispenser just before operating the machine as illustrated below.



In addition to the conventional tablet detergents, there are also commercially available detergent tablets that show water softening salt and/or rinse aid effect. Some types of these detergents contain special-purpose components such as glass and stainless steel protectors. These tablets show their effects up to a certain water hardness level (59 gpg). Water softening salt and rinse aid must also be used together with the detergent if the water hardness level is above the mentioned level.
Important: The best washing performance in dishwashers is obtained by using detergent, rinse aid and water softening salt individually.

Important: Observe the instructions of the detergent manufacturer on the package when using tablet detergents.
Important: Contact the detergent manufacturer if your dishes are wet and/or if you notice limescale spots particularly on your glasses after the washing program is over when using a tablet detergent.
When you switch to powder detergent from tablet detergent:
Important: The rinse aid used in dishwashers is a special combination that aims to increase drying efficiency and prevent water or lime stains on the washed items. For this reason, care must be paid to have rinse aid in the rinse aid reservoir and to use rinse aids produced specially for dishwashers only.



Important: The rinse aid adjustment is described under "Adjusting the amount of rinse aid" in the section for operating the machine.
Important: Wipe clean any spilled rinse aid outside the reservoir. Rinse aid that spilled accidentally will cause foaming and it will eventually decrease washing performance.
(Select Models)
Cleaning, rinsing and drying performance of your dishwasher will increase when water softening system is adjusted properly.
Adjust the new water hardness level according to the Water hardness level instruction in this booklet.
Use the test strip supplied with the product according to the steps given below to determine hardness level of your supply water.

After determining hardness level of the supply water:
Water hardness level adjustment table

If the hardness level of the supply water is above 154 gpg (grains per gallon) or if you are using well water, then it is recommended to use water purification devices and special filters.
If the hardness level of the supply water is below 22 gpg, there is no need to use salt in your dishwasher. If this is the case, “No Salt Warning Indicator” (if any) illuminates continuously on the panel of your machine.
If the water hardness level adjustment is set to level 1, the “No salt warning indicator” will illuminate continuously although it is not necessary to use salt. If you use salt under this condition, salt will not be consumed and the Salt indicator will not illuminate.
Important: If you move your dishwasher to another house, it is necessary to readjust water hardness level of your machine by considering the information given above according to the hardness level of the supply water in your new location. Your machine will display the most recently adjusted water hardness level.
(Select Models)
Water softening system needs to be regenerated in order for the unit to operate with the same performance continuously. Dishwasher salt is used for this purpose.
Important: Use only special softening salts produced particularly for the dishwashers in your machine.
Important: It is recommended to use granule or powder softening salts in the water softening system. Do not use salts that do not completely dissolve in water such as table salt or rock salt. Otherwise the performance of the system may deteriorate in time.
Important: Salt reservoir will be filled with water when you start the product. For this reason, add salt before operating the machine.



WARNING: Before cleaning or carrying out maintenance, switch off the appliance, disconnect the power supply and turn off the water tap.
WARNING: Do not repair or replace any part of the dishwasher or attempt any servicing unless specifically recommended by this manual. We recommend that the dishwasher only be repaired by an authorized service agent.
CAUTION: To avoid the possibility of slipping, keep the floor around the dishwasher clean and dry.
Keep your appliance free from the accumulation of combustible materials, such as lint, rags, and chemicals.
If the dishwasher is not in use for an extended period of time, we recommend you check that the baskets are empty, leave the inside of the dishwasher clean, the door cracked open to allow air to circulate, turn off both the power and water supply to the dishwasher.
CAUTION: Possible dishwasher damage: Abrasive cleaners, scouring pads, abrasive cloths (paper towels) can damage the dishwasher decorative door.
Cleaning the control panel: Use only soft cloth that is lightly dampened with mild detergent. Clean the control panel only with a moist cloth and clear water.
Cleaning the colored doors: Use only soft cloth that is lightly dampened with mild detergent.
Cleaning the stainless steel doors: Use a soft cloth with a cleaner made for cleaning stainless steel. For the best results, apply the stainless steel cleaner to a soft cloth and wipe the surface in the direction of the grain.
Cleaning the door gasket: Regularly clean the door gasket with a damp cloth to remove food particles and other debris. Use a gentle household cleaner for the outside and the door seals, and rinse thoroughly.
NOTICE: Cleaning your dishwasher at regular intervals ensures longer product life and reduces the risk of recurring problems. Always disconnect the power to machine before cleaning.
CAUTION: When cleaning the underside of the main filter, care must be taken on the sharp outer edge to avoid the risk of cut type injuries.
Clean the filters at least once a week in order for the machine operate efficiently. Check if food residues are left on the filters. If there are food residues on filters, take them out and clean well under running water.



Important: Do not use the dishwasher without filter.
Important: Incorrect placement of the filters will reduce washing efficiency.
Damages on the machine that may be caused by impurities coming from the water supply or your own water installation (such as sand, dirt, rust, etc.) can be prevented by means of the filter attached to the water inlet hose. Check the filter and the hose regularly and clean them if necessary.

Clean the wash arms at least once a week in order for the machine operates efficiently.
LOWER WASH ARMS
Check if the holes on the lower wash arms (1) are clogged. If they are clogged, remove and clean the impeller. Pull the lower wash arms up to remove it.

UPPER WASH ARMS
Check if the holes on the upper impeller (1) are clogged. If they are clogged, remove and clean the wash arms. Turn nut left to remove the upper wash arms. Make sure that the nut is tightened well when installing the upper wash arms.

Machine does not start.
Dishes are not washed clean
Dishes are not dry at the end of cycle
Important: It is normal that drying complaints can be experienced with non-stick kitchen utensils. It is associated with the structure of non-stick. Since the surface tensions of non-stick and water are different, water droplets will remain as beads on the non-stick surface.
Stains remaining on dishes when cycle has completed.
Lime traces remain on dishes and glassware gains a misty appearance
There is a different odor in the machine
Important: A new machine has a peculiar odor. It will fade out after a couple of washing.
Rust, discoloration or surface deterioration occurs on dishes
Detergent remains in detergent dispenser.
Decorations and ornaments on kitchen utensils are being erased.
Important: Decorated glasses and decorated luster porcelains are not suitable for washing in the dishwasher. Manufacturers of glassware and porcelain tableware items do not recommend washing such kitchen utensils in the dishwashers either.
Dishes are scratched.
Important: Kitchen utensils that contains or are made of aluminum should not be washed in dishwasher.
A smear remains on glasses that resembles milk stain which can not be removed when wiped by hand. A bluish / rainbow appearance occurs when the glass is pointed to light.
Foam forms in the machine.
Kitchen utensils are broken.
Water remains in the dishwasher at the end of the program.
Important: If you cannot eliminate the problem although you follow the instructions in this section, consult your dealer or the Authorized Service Agent. Never try to repair a nonfunctional product yourself.
Reference file: Viking FDWU524 24" Panel Ready Built-in Dishwasher
Series: 5 SERIES
Additionally, the document applies to other Viking models: VDWU524SS, VDWU524WSSS, FDWU524WS, VDWU324SS, FDWU324