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16 17
PROBLEM POSSIBLE CAUSE SOLUTION
THE
COFFEEMAKER
BREWS SLOWLY
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“CLEANING AND
MAINTAINING”
SECTION.
THE FILTER
BASKET
OVERFLOWS
The filter basket
is not properly
inserted.
INSERT FILTER BASKET
CORRECTLY.
The decanter is
not placed all
the way on the
warming plate.
PLACE DECANTER
CORRECTLY ON
WARMING PLATE.
The decanter
lid is not on
decanter.
PLACE LID ON THE
DECANTER.
Too many coffee
grounds were
placed in the
filter.
REMOVE FILTER
DISCARD GROUNDS.
IF PAPER FILTER,
REPLACE. IF
PERMANENT FILTER,
RINSE. BEGIN BREWING
PROCESS AGAIN.
The decanter
was removed
from the
warming plate
for more than 30
seconds.
TURN OFF AND
UNPLUG THE UNIT.
ALLOW TO COOL.WIPE
UP THE SPILL. DO NOT
SET HOT DECANTER
BACK ON THE WET
WARMING PLATE OR IT
MIGHT CRACK.
PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
Auto SHUT-
OFF has been
activated.
(Programmable
models only)
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE
TASTES BAD
Coffee grounds
other than for
an automatic
drip coffeemaker
were used.
USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
The ground
coffee-to-
water ratio was
unbalanced.
USE CORRECT
GROUND COFFEE-TO-
WATER RATIO.
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER AS
DESCRIBED IN “CLEANING
AND MAINTAINING YOUR
COFFEEMAKER” SECTION.
THE GROUNDS
ARE IN THE
COFFEE
The filter is not
properly seated
in the basket.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
The filter
collapsed.
REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at
the MR. COFFEE
®
Consumer Service Department, 1-800-
MR COFFEE (1-800-672-6333) or you can visit us at
www.mrcoffee.com.
BVMC-JWX 5 Cup_15ESM1.indd 17-18 4/27/15 9:34 AM
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