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31
Technical Notes
If the camera fails to function as expected, check the list of common problems below
before consulting your retailer or Nikon-authorized service representative.
Also, refer to the Reference Manual (PDF format) for further details on how to use this
camera (Aii).
Troubleshooting
Problem Cause/Solution A
The camera is on but
does not respond.
• Wait for recording to end.
• If the problem persists, turn the camera off.
If the camera does not turn off, remove and reinsert
the battery or batteries or, if you are using an AC
adapter, disconnect and reconnect the AC adapter.
Note that although any data currently being
recorded will be lost, data that have already been
recorded will not be affected by removing or
disconnecting the power source.
–
The camera cannot be
turned on.
• The battery is exhausted.
• The power switch is enabled a few seconds after
the battery is inserted. Wait a few seconds before
pressing the power switch.
3, 5, 27
–
The camera turns off
without warning.
• The camera automatically turns off to save power
(auto off function).
• The camera and battery may not work properly at
low temperatures.
• If the size/frame rate of the movie is set to
d 2160/30p (4K UHD), c 2160/25p (4K
UHD), e 1080/60p, f 1080/50p, h HS
480/4×, a HS 480/4×, j HS 1080/0.5×, or
Y HS 1080/0.5× and the battery temperature
goes below 0°C (32°F) while recording, the camera
stops recording and turns off automatically.
• The inside of the camera has become hot. Leave
the camera off until the inside of the camera has
cooled, and then try turning it on again.
11
27
–
–
The monitor is blank.
• The camera is off.
• The camera automatically turns off to save power
(auto off function).
• The camera is connected to a TV or computer.
• The camera is shooting in Time-lapse movie or
Multiple exp. Lighten scene mode.
7
11
–
–
The camera
becom
es
hot.
The camera may become hot when used for an extended
period of time such as to shoot movies, or when used in a
hot environment; this is not a malfunction.
–
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