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FR-CA
20
EN
Please use this chart to troubleshoot common problems using DEEBOT.
No. Malfunction Possible Causes Solutions
1
DEEBOT will not
charge.
DEEBOT is not powered ON.
Move the robot’s Bottom Power Switch
to the ON position.
DEEBOT has not made a
connection with the Charging
Dock.
Be sure that the robot’s Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Charging Dock is unplugged while
DEEBOT is powered ON, which
causes battery consumption.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep
DEEBOT on the Charging Dock to
make sure it has full battery to work at
any time.
The battery is completely
discharged.
Re-activate the battery. Place DEEBOT
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
2
DEEBOT gets
into trouble while
working and
stops.
DEEBOT is tangled with
something on the oor (electrical
cords, drooping curtains, area rug
fringe etc.).
DEEBOT will try various ways to get
itself out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
3
DEEBOT returns
to the Charging
Dock before it
nishes cleaning.
When battery power gets low,
DEEBOT automatically switches
to Return to Charger Mode and
returns to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies according
to oor surface, room complexity
and the selected Cleaning Mode.
This is normal. No solution necessary.
5. Troubleshooting
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