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28 49-3000087
TROUBLESHOOTING TIPS
Troubleshooting Tips... Before you call for service
Problem Possible Cause What To Do
Dryer shakes or
makes noise
Some shaking/noise is
normal. Dryer may be sitting
unevenly.
Move dryer to an even floor space, or adjust leveling legs as
necessary until even.
Clothes take
too long to dry
Improper or obstructed
ducting
Check the Installation Instructions to make sure the dryer venting
is correct.
Make sure ducting is clean, free of kinks and unobstructed.
Check to see if outside wall damper operates easily.
Improper sorting Separate heavy items from lightweight items (generally, a
well-sorted washer load is a well-sorted dryer load).
Large loads of heavy fabrics
(like beach towels)
Large, heavy fabrics contain more moisture and take longer to dry.
Separate large, heavy fabrics into smaller loads to speed drying
time.
Controls improperly set Match control settings to the load you are drying.
Lint filter is full Clean lint filter before every load.
Blown fuses or tripped
circuit breaker
Replace fuses or reset circuit breakers. Since most dryers use 2
fuses/breakers, make sure both are operating.
Overloading/combining loads Do not put more than one washer load in the dryer at a time.
Underloading If you are drying only one or two items, add a few items to ensure
proper tumbling.
The Dry
dryness level
was chosen
but load is still
damp
Load consists of a mixture of
heavy and light fabrics
When combining heavy and light fabrics in a load, choose More
Dry.
Lint filter is blocked Inspect and clean lint filter.
Dry Sensor is dirty Clean the sensor with a moist cloth.
Control buttons
not responding
Controls accidentally put in
service mode
Press Start/Pause.
Controls accidentally put in
lock mode
Hold the Lock Control button for 3 seconds to unlock the dryer.
Controls performed an
incorrect operation
Reset the in-house breaker.
Dryer doesn’t
start
Control panel is “asleep” This is normal. Press Power to activate the control panel.
Dryer is unplugged Make sure the dryer plug is pushed completely into the outlet.
Fuse is blown/circuit breaker
is tripped
Check the building’s fuse/circuit breaker box and replace fuse or
reset breaker. NOTE: Electric dryers use two fuses or breakers.
Dryer was accidentally
paused when starting Delay
Dry
If the light on the Start/Pause button is flashing, the dryer is
paused. Press Start/Pause to restart the countdown.
No numbers
displayed
during cycle,
only lights
Dryer is continuously
monitoring the amount of
moisture in the clothes
This is normal. When the dryer senses a low level of moisture in
the load, the dryer will display the dry time remaining.
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